M-Government Initiatives at the Local Level

2007 ◽  
pp. 233-251 ◽  
Author(s):  
Luis V. Casaló ◽  
Carlos Flavián ◽  
Miguel Guinalíu
Keyword(s):  
Public Sector ◽  
Local Level ◽  
City Council ◽  
Mobile Telephone ◽  
The Public ◽  
Local Government Level ◽  
The Relationship ◽  
The City ◽  
Good Number ◽  
Government Level

This chapter introduces the concept of m-government and its implications for both citizens and public institutions. Although m-government is currently in an initial phase of development, its potential in the relationship between the public sector and the citizen is obvious because of, for example, the large number of mobile phone users among the public. In addition, the development of m-government initiatives generates a good number of bene?ts for the public sector that operates it as well as for the public, who experience improved accessibility to electronic public services. Because of this, this chapter analyses m-government initiatives developed by the Zaragoza City Council (Spain) in order to describe its bene?ts, implications for the relationship between the City Council and the citizen, and the future perspectives of these initiatives. We have speci?cally chosen a country like Spain due to the fact that mobile telephone usage is widespread and, at the same time, local government level has been chosen as the citizen participates more in the relationship with the public sector when it is at the local level.

M-Government Initiatives at the Local Level

2011 ◽  
pp. 3033-3047
Author(s):  
Luis V. Casaló ◽  
Carlos Flavián ◽  
Miguel Guinalíu
Keyword(s):  
Public Sector ◽  
Local Level ◽  
City Council ◽  
Mobile Telephone ◽  
The Public ◽  
Local Government Level ◽  
The Relationship ◽  
The City ◽  
Good Number ◽  
Government Level

This chapter introduces the concept of m-government and its implications for both citizens and public institutions. Although m-government is currently in an initial phase of development, its potential in the relationship between the public sector and the citizen is obvious because of, for example, the large number of mobile phone users among the public. In addition, the development of m-government initiatives generates a good number of bene?ts for the public sector that operates it as well as for the public, who experience improved accessibility to electronic public services. Because of this, this chapter analyses m-government initiatives developed by the Zaragoza City Council (Spain) in order to describe its bene?ts, implications for the relationship between the City Council and the citizen, and the future perspectives of these initiatives. We have speci?cally chosen a country like Spain due to the fact that mobile telephone usage is widespread and, at the same time, local government level has been chosen as the citizen participates more in the relationship with the public sector when it is at the local level.

scholarly journals The Relationship between Risk Management and Internal Audit Effectiveness at Local Government Level

2012 ◽  
Vol 3 (12) ◽  
pp. 389-396
Author(s):  
Mu’azu Saidu Badara
Keyword(s):  
Risk Management ◽  
Local Government ◽  
Review Paper ◽  
Local Level ◽  
Internal Audit ◽  
Internal Auditors ◽  
Local Government Level ◽  
The Relationship ◽  
Audit Effectiveness ◽  
Government Level

Risk management can play important role in ensuring objective achievement of organizations. Therefore, the aim of this paper is to examine the relationship between risk management and internal audit effectiveness at local government level. The paper is a literature review paper and the paper concluded that risk management can influence the effectiveness of internal auditors at local level. The paper needs to be validated empirically.

scholarly journals Language Provision in the Scottish Public Sector: Recommendations to Promote Inclusive Practice

2021 ◽  
Vol 9 (1) ◽  
pp. 45-55 ◽  
Author(s):  
Róisín McKelvey
Keyword(s):  
Public Sector ◽  
Public Service ◽  
Service Providers ◽  
Policy Instruments ◽  
City Council ◽  
The Public ◽  
Language Support ◽  
Inclusive Practice ◽  
Research Findings ◽  
The City

Public service providers in Scotland have developed language support, largely in the form of interpreting and translation, to meet the linguistic needs of those who cannot access their services in English. Five core public sector services were selected for inclusion in a research project that focused on the aforementioned language provision and related equality issues: the Scottish Courts and Tribunal Service, NHS Lothian, NHS Greater Glasgow and Clyde, the City of Edinburgh Council and Glasgow City Council. The frameworks within which these public service providers operate—namely, the obligations derived from supranational and domestic legal and policy instruments—were analysed, as was the considerable body of standards and strategy documents that has been produced, by both national organisations and local service providers, in order to guide service delivery. Although UK equalities legislation has largely overlooked allochthonous languages and their speakers, this research found that the public service providers in question appear to regard the provision of language support as an obligation related to the Equality Act (UK Government, 2010). Many common practices related to language support were also observed across these services, in addition to shared challenges, both attitudinal and practical. A series of recommendations regarding improvements to language provision in the public sector emerged from the research findings and are highlighted in this article.

scholarly journals Toronto Civic Workers Bargaining Without a Base: The Significance of 2012

2014 ◽  
Vol 8 (2) ◽  
pp. 119-143 ◽  
Author(s):  
Carlo Fanelli
Keyword(s):  
Social Justice ◽  
Public Sector ◽  
City Council ◽  
The Political ◽  
Political Strategy ◽  
Workplace Democracy ◽  
Trade Unionism ◽  
Public Sector Unions ◽  
The Relationship ◽  
The City

This article explores how the politics and economics of austerity has influenced collective bargaining between the CUPE Locals 79/416 and the city of Toronto. I explore the relationship between neoliberalism and workplace precarity, drawing attention to the importance of the municipal public sector to trade unionism and the political potential of urbanized Left-labour radicalism. Following this, I provide an overview of the repeated attempts by City Council to extract concessions from unionized workers with a focus on the concession-filled 2012 round of bargaining and its relationship to earlier rounds. In what follows I discuss the implications of austerity bargaining for Locals 79 and 416 members, drawing attention to the repercussions this may have for other public sector workers. To conclude, I propose an alternative political strategy for municipal public sector unions, stressing the importance of a radicalized labour approach. It is my contention that this requires the development of both alternative policies and an alternative politics rooted in demands for workplace democracy and social justice.

scholarly journals Public Sector Sustainability in the Balanced Scorecard – A Portuguese City Council Case

2020 ◽  
Vol 208 ◽  
pp. 06017
Author(s):  
Inês Pereira ◽  
Helena Costa Oliveira
Keyword(s):  
Public Sector ◽  
Balanced Scorecard ◽  
City Council ◽  
Public Organization ◽  
The Balanced Scorecard ◽  
The Public ◽  
Traditional Structure ◽  
Sustainability Balanced Scorecard ◽  
Regional Authorities ◽  
The City

Increasingly, sustainability has been integrated in public organizations, particularly by regional authorities. The Balanced Scorecard (BSC), as a tool for assessing and measuring the performance of organizations enables the integration of sustainability (in its environmental, social and economic issues) in a Sustainability Balanced Scorecard (SBSC). The purpose of this study is to design a SBSC for a Portuguese city council that assists a population of 24 thousand inhabitants. In this sense, it aims to structure the BSC’s perspectives in the city council; interrelate sustainability issues in a SBSC, and; articulate the several perspectives on a strategic map. The present case resorts on a questionnaire sent to the city council president and document analysis. We conclude that the sustainability and the traditional structure of the BSC adapt to public organization. The study contributes to the development of sustainability in the public sector, presenting sustainability in an integrated and systemic manner, aligned with the several organizational responsibilities.

State Phobia, Then and Now: Three Waves of Conflict over Wisconsin's Public Sector, 1930–2013

2017 ◽  
Vol 42 (1) ◽  
pp. 57-80 ◽  
Author(s):  
Jane L. Collins ◽  
H. Jacob Carlson
Keyword(s):  
Public Sector ◽  
Local Level ◽  
National Level ◽  
New Governance ◽  
Size Of Government ◽  
The Public ◽  
Material Resources ◽  
Local Initiatives ◽  
Relationship Of ◽  
The Relationship

While state legislative rollbacks of public-sector workers’ collective bargaining rights in Wisconsin and other US states in 2011 appeared to signal an unprecedented wave of hostility toward the public sector, such episodes have a long history. Drawing on recent work on “governance repertoires,” this article compares antistate initiatives in Wisconsin in 2011 to two previous periods of conflict over the size and shape of government: the 1930s and the 1970s. We find that while small government advocates in all three periods used similar language and emphasized comparable themes, the outcomes of their advocacy were different due to the distinct historical moments in which they unfolded and the way local initiatives were linked to political projects at the national level. We explore the relationship of local versions of small government activism to their national-level counterparts in each period to show how national-level movements and the ideological, social, and material resources they provided shaped governance repertoires in Wisconsin. We argue that the three moments of conflict over the size of government are deeply intertwined with the prehistory, emergence, and rise to dominance of neoliberal political rationality and can provide insight into how that new “governance repertoire” was experienced and built at the local level.

scholarly journals Managerial accounting in the implementation of deliverology using the example of Ukraine

2020 ◽  
Vol 7 (54) ◽  
pp. 72-83
Author(s):  
Andrii Y. Buriachenko ◽  
Tetiana V. Zhyber ◽  
Tetiana Paientko
Keyword(s):  
Local Government ◽  
Local Level ◽  
Operational Control ◽  
Managerial Accounting ◽  
Development Indicators ◽  
The Public ◽  
Services Delivery ◽  
Fiscal Decentralisation ◽  
Local Government Level ◽  
Government Level

AbstractThe article is devoted towards the application of managerial accounting for deliverology development at the local government level in countries and comparing them to the stage of fiscal decentralisation implementation in Ukraine. The aim of the article is to show how the application of the managerial accounting approach in the public sector can contribute to the introduction of deliverology at the local level using Ukraine as an example. The methodology is based on the application of Difference in Difference method for the implementation of deliverology at the local government level. It has been proved that the use of multi-criteria decision-making methods in the analysis of the performance of budget programmes at the local level will contribute to the improvement of public services delivery. The main contribution of this study is to provide the basis for developing recommendations for the use of a single or uniform standard of electronic databases on regional development indicators and local budgets. This will help to ensure operational control over deviations of actual indicators from planned ones, as well as identify regions where local authorities are using resources inefficiently.

scholarly journals Who Knows Better What the City Should Be?

2019 ◽  
Vol 3 (1) ◽  
pp. 78-87
Author(s):  
Сабин Калке ◽  
Марина Викторовна Сапунова
Keyword(s):  
Decision Making ◽  
Local Government ◽  
Development Strategy ◽  
Local Level ◽  
City Council ◽  
Territorial Development ◽  
The Public ◽  
Before And After ◽  
Development Goals ◽  
The City

The Local Government Reform in Northern Ireland in 2015 returned decision-making powers on territorial development to the local level. Sabine Kalke, who worked in the department before and after the reform, spoke in her interview about the changes they faced and what additional powers were transferred to local government. The changes mostly affected interactions with stakeholders and the actual development strategy of Belfast. Today, the city determines the priorities and development goals at the local level, and negotiations with major developers are based on these goals. As a result, the interaction has become more meaningful and mutually beneficial. The reform provides the City Council with a certain flexibility in decision-making: its position remains strong, but with the ability to adjust the plans. After all, the urban development process benefits both the private and the public sector. In this sense, the readiness of each of the parties to an open dialogue becomes key. The experience of Belfast is becoming particularly important regarding changes in the Russian local government system, which has lost much authority in recent years.

scholarly journals Disclosure of Accountability Practices on Websites of Malaysian City Councils

2021 ◽  
Vol 20 (1) ◽  
pp. 85-111
Author(s):  
Dayang Hafiza Abang Ahmad ◽  
◽  
Corina Joseph ◽  
Roshima Said ◽  
◽  
...  
Keyword(s):  
Public Sector ◽  
City Council ◽  
Significant Finding ◽  
Local Authorities ◽  
The Public ◽  
City Councils ◽  
Other Information ◽  
Increasing Demand ◽  
Accountability Practices ◽  
The City

Accountability in the public sector has been widely scrutinised due to the increasing demand from various stakeholders including the public. Disclosure practices could substantially improve the accountability of the public sector through the usage of technology, i.e., websites. This paper examined the extent of the disclosure of accountability practices (DACP) on the websites of the entire Malaysian city councils. A content analysis was carried out to analyse the content of official websites of 14 city council. A Modified Accountability Disclosure Index (MOADI) comprised of 100 disclosure items was adopted to measure the extent of the DACP of Malaysian city councils. There was an average of 59% of the extent of DACP found on the website of city councils. The findings further indicated that the highest and the least frequent information disclosed by the city councils were classified under delivery and other information, respectively. This paper contributes a significant finding which highlights the importance of the website as a medium for discharging accountability to enhance the overall administrative system in local authorities’. The findings provide valuable insights and implications about accountability practices to several groups of stakeholders including the local authorities, regulators, and the community.

Co-Creation as a Social Innovation in Delivery of Public Services at Local Government Level

2017 ◽  
pp. 281-303 ◽  
Author(s):  
Juraj Nemec ◽  
Beáta Mikušová Meričková ◽  
Mária Murray Svidroňová ◽  
Daniel Klimovský
Keyword(s):  
Public Sector ◽  
Local Governments ◽  
Social Innovation ◽  
Main Role ◽  
The Public ◽  
Project Learning ◽  
Social Innovations ◽  
Public Service Provision ◽  
Local Government Level ◽  
Government Level

This chapter examines social innovations in the public sector emphasizing the plural forms of ownership in public service provision which enable co-creation. It identifies different types of co-creation as social innovations, as well as the drivers for, and barriers to, successful co-creation processes at the subnational level in Slovakia. This study is a part of the research project “Learning from innovation in public sector environments” (LIPSE) and as such focuses on co-creation in the fields of welfare and the environment. One of the findings is that co-creation innovations are predominantly proposed and initiated by other actors, rather than by local self-governments, contrary to the main role that local governments are believed to play in initiating the co-creation processes. Explanations for such situations are provided.

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