Integrating Business Processes and Information Systems in an Interorganizational Context

Author(s):  
Peter Rittgen

When organizations engage in close cooperation they usually need to reorganize the business processes that serve the interface between them. This reorganization is often done with the help of business process models. As a result, the underlying information systems have to be adapted, too. The changes to the latter can be supported by information system models which are typically “written” in a different language from that of the business processes. Here we suggest an approach to facilitate the development of information system models based on the models of the respective business processes. This is achieved by mapping a suitable business process language to the Unified Modeling Language. We apply this approach in the context of an interorganizational business process.

Author(s):  
Stephanie Surja ◽  
Lius Steven Sanjaya

The idea to design an information system in PT Triwarna Eka Multimedia arises because of the current information system is still very traditional and it has an enormous dependency to physical data. Designing of an information system in PT Triwarna Eka Multimedia is aimed to identify the organization needs in managing their business process operational related to current data of sales, production and inventory. The result from those processes is aimed to build an integrated system that can meet all of the organization’s needs in running their daily business process and facing the rivalry from the competitors. The method used in this paper is a survey, literature review, and analysis of current business processes in the company These needs will be documented by using unified modeling language. This information system makes all the current operational business activities easier with the more enhanced automation than the previous information system. This system will also minimize the data lost and human error, which is usually cause by the manual process and storage data of physical data.


2013 ◽  
Vol 22 (01) ◽  
pp. 1350005
Author(s):  
RICARDO PÉREZ-CASTILLO ◽  
MARIO PIATTINI ◽  
BARBARA WEBER

Concept location is a key activity during software modernization since it allows maintainers to exactly determine what pieces of source code support a specific concept. Real-world business processes and information systems providing operational IT support for respective processes can be misaligned as a consequence of uncontrolled maintenance over time. When concepts supported by an information system are getting outdated or misaligned, concept location becomes a time-consuming and error-prone task. Moreover, enterprise information systems (which implement business processes) embed significant business knowledge over time that is neither present nor documented anywhere else. To support the evolution of existing information systems, the embedded knowledge must first be retrieved and depicted in up-to-date business process models and then be mapped to the source code. This paper addresses this issue through a concept location approach that considers business activities as the key concept to be located and discovers different partial business process views for each piece of source code. Thus, the concept location problem becomes the problem of extracting such views. This approach follows model-driven development principles and an automatic model transformation is implemented to facilitate its adoption. Moreover, a case study involving two real-life information system demonstrates its feasibility.


Author(s):  
Yun Lin ◽  
John Krogstie

Enterprise/business process models that represent knowledge of business processes are generally designed for particular applications in a range of different enterprises. It is a considerable challenge to manage the knowledge of processes that are distributed throughout many different information systems, due to the heterogeneity of the process models used. In this paper, the authors present a framework for semantic annotation that tackles the problem of the heterogeneity of distributed process models to facilitate management of process knowledge. The feasibility of the approach is demonstrated by means of exemplar studies, and a comprehensive empirical evaluation is used to validate the authors’ approach.


Author(s):  
Yohannes Kurniawan

Basically the use of integrated information systems can be applied not only for the company, but also education industry, particularly schools. To support business processes at the school, this research would like to describe a conceptual model of information systems using the Unified Modeling Language (UML) notationwith "4 +1 View" architectural model. This model is expected to assist analysis and design the whole business processes at school. A conceptual model of the information system can help application developers to easily and clearly understand the school system. By adopting this information system model, schools are able to have effective understanding of management information systems.


2020 ◽  
pp. 1681-1695
Author(s):  
Giorgio Bruno

This chapter stresses the importance of the dataflow in business process models and illustrates a notation called DMA that is meant to fulfill two major goals: promoting the integration between business processes and information systems and leveraging the dataflow to provide flexibility in terms of human decisions. The first goal is fulfilled by considering both tasks and business entities as first-class citizens in process models. Business entities form the dataflow that interconnects the tasks: tasks take the input entities from the input dataflow and deliver the output entities to the output dataflow. Human decisions encompass the selection of the input entities when a task needs more than one, and the selection of the task with which to handle the input entities when two or more tasks are admissible. DMA provides a number of patterns that indicate how tasks affect the dataflow. In addition, two compound patterns, called macro tasks, can be used to represent task selection issues. An example related to an order handling process illustrates the notation.


Author(s):  
Giorgio Bruno

This chapter stresses the importance of the dataflow in business process models and illustrates a notation called DMA that is meant to fulfill two major goals: promoting the integration between business processes and information systems and leveraging the dataflow to provide flexibility in terms of human decisions. The first goal is fulfilled by considering both tasks and business entities as first-class citizens in process models. Business entities form the dataflow that interconnects the tasks: tasks take the input entities from the input dataflow and deliver the output entities to the output dataflow. Human decisions encompass the selection of the input entities when a task needs more than one, and the selection of the task with which to handle the input entities when two or more tasks are admissible. DMA provides a number of patterns that indicate how tasks affect the dataflow. In addition, two compound patterns, called macro tasks, can be used to represent task selection issues. An example related to an order handling process illustrates the notation.


2019 ◽  
Vol 25 (5) ◽  
pp. 908-922 ◽  
Author(s):  
Remco Dijkman ◽  
Oktay Turetken ◽  
Geoffrey Robert van IJzendoorn ◽  
Meint de Vries

Purpose Business process models describe the way of working in an organization. Typically, business process models distinguish between the normal flow of work and exceptions to that normal flow. However, they often present an idealized view. This means that unexpected exceptions – exceptions that are not modeled in the business process model – can also occur in practice. This has an effect on the efficiency of the organization, because information systems are not developed to handle unexpected exceptions. The purpose of this paper is to study the relation between the occurrence of exceptions and operational performance. Design/methodology/approach The paper does this by analyzing the execution logs of business processes from five organizations, classifying execution paths as normal or exceptional. Subsequently, it analyzes the differences between normal and exceptional paths. Findings The results show that exceptions are related to worse operational performance in terms of a longer throughput time and that unexpected exceptions relate to a stronger increase in throughput time than expected exceptions. Practical implications These findings lead to practical implications on policies that can be followed with respect to exceptions. Most importantly, unexpected exceptions should be avoided by incorporating them into the process – and thus transforming them into expected exceptions – as much as possible. Also, as not all exceptions lead to longer throughput times, continuous improvement should be employed to continuously monitor the occurrence of exceptions and make decisions on their desirability in the process. Originality/value While work exists on analyzing the occurrence of exceptions in business processes, especially in the context of process conformance analysis, to the best of the authors’ knowledge this is the first work that analyzes the possible consequences of such exceptions.


2020 ◽  
Vol 4 (3) ◽  
pp. 683
Author(s):  
Muhamad Ridho Dwi Cahyo ◽  
Candiwan Candiwan

Yoga Farm is a Micro, Small, and Medium Enterprises (MSME) that focuses on catfish breeding that is still doing business processes manually. With this process, information received by related parties is very difficult to obtain quickly. Therefore, the product is still not widely known, and customers are still few because the system used in sales and promotions still uses a manual system. The research method used is qualitative. This study aims to create a sales information system recommended at Yoga Farm and design using Unified modeling language (UML) for the recommended business processes. Customers will get product information in real-time, products can be widely recognized, and the number of Yoga Farm customers can increase. Based on the results of this study, adoption of a web-based sales information system can certainly make it easier to get the latest information quickly, can expand the market and can also facilitate customers in the transaction. For future research, this research can be used as a reference for conducting similar studies at other MSMEs to increase sales


2014 ◽  
Vol 11 (2) ◽  
pp. 461-480 ◽  
Author(s):  
Nuno Castela ◽  
Paulo Dias ◽  
Marielba Zacarias ◽  
José Tribolet

Business process models are often forgotten after their creation and its representation is not usually updated. This appears to be negative as processes evolve over time. This paper discusses the issue of business process models maintenance through the definition of a collaborative method that creates interaction contexts enabling business actors to discuss about business processes, sharing business knowledge. The collaboration method extends the discussion about existing process representations to all stakeholders promoting their update. This collaborative method contributes to improve business process models, allowing updates based in change proposals and discussions, using a groupware tool that was developed. Four case studies were developed in real organizational environment. We came to the conclusion that the defined method and the developed tool can help organizations to maintain a business process model updated based on the inputs and consequent discussions taken by the organizational actors who participate in the processes.


Author(s):  
O. Takaki ◽  
T. Seino ◽  
N. Izumi ◽  
K. Hasida

In agile software development, it is imperative for stakeholders such as the users and developers of an information system to collaborate in designing and developing the information system, by sharing their knowledge. Especially in development of a large-scale information system, such collaboration among stakeholders is important, but difficult to achieve. This chapter introduces a modeling method of business processes for requirements analysis and a development framework based on Web-process architectures. The modeling method makes it easier for stakeholders to agree upon requirements. It also employs a formal method to allow business process models to satisfy both understandability and accuracy. On the other hand, the development framework above enables rapid spiral development of short-term cycles through the collaboration of developers and users. This chapter also introduces an example that compares the workloads of two requirement analyses of large-scale system developments for a government service and a financial accounting service, in order to evaluate the advantages of the proposed modeling method.


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