A Case of Information Systems Pre-Implementation Failure

Author(s):  
Christoph Schneider ◽  
Suprateek Sarker

This case study examines an often overlooked context of information system failures, that of pre-implementation failure. It focuses on an Information Systems Development (ISD) project at a large public university that failed even before implementation could get under way. Specifically, it describes the vendor selection process of a proposed computerized maintenance management system. While the managers in charge of the project took great care to avoid commonly discussed types of information systems failures by emphasizing user involvement and trying to select the best possible system they could afford, non-functional requirements, procedures as outlined in the RFP, and the roles of relevant but relatively “hidden” decision makers during the pre-implementation stage of the project were overlooked. This led to the termination of the project after an appeal was lodged by a software vendor whose product had not been selected for implementation.

Author(s):  
Christoph Schneider ◽  
Suprateek Sarker

This case study examines an often overlooked context of information system failures, that of pre-implementation failure. It focuses on an Information Systems Development (ISD) project at a large public university that failed even before implementation could get under way. Specifically, it describes the vendor selection process of a proposed computerized maintenance management system. While the managers in charge of the project took great care to avoid commonly discussed types of information systems failures by emphasizing user involvement and trying to select the best possible system they could afford, non-functional requirements, procedures as outlined in the RFP, and the roles of relevant but relatively “hidden” decision makers during the pre-implementation stage of the project were overlooked. This led to the termination of the project after an appeal was lodged by a software vendor whose product had not been selected for implementation.


Author(s):  
Szu-Hung Lee ◽  
Pingfei Jiang ◽  
Peter R. N. Childs ◽  
Keith Gilroy

A study on utilising a graphical interface to represent movement transmission within products has been conducted to support a creative conceptual design process that separates the consideration of functional requirements and motion requirements. In engineering design, many representations of product structure have been proposed to assist in understanding how a design is constituted. However, most of these representations demonstrate only functions and are not able to demonstrate design structure. Functional Analysis Diagrams (FAD) provides a solution for this. An FAD shows not only functions but also physical elements by the network of blocks and arrows and thus it is capable of demonstrating various types of information and the design scheme. This characteristic gives FADs an advantage for designers to combine different types of information including useful and harmful interactions to gain an overview of the design task. This study focuses on using circles instead of arrows to represent movement attributes of mechanisms and machine elements in a Kinematic Functional Analysis Diagram (KFAD) and explores methods of utilising it in mechanical design. A commercial case study of medical equipment design conducted with the assistance of KFADs and a component database, mechanism and machine elements taxonomy (MMET), is described to illustrate the process. The design outcome shows that it is feasible to follow the proposed conceptual design process. With the help of KFADs and the machine elements taxonomy to enable consideration of movements, diverse considerations and design solutions are possible.


Author(s):  
David Sammon ◽  
Daivd Lawlor

In this chapter a case study of a world-class manufacturing organisation implementing SAP is purposefully used to demonstrate the influence of bias over requirements in the decision making process. Furthermore, this research highlights the difficulties in determining if the ERP package selected by an organisation is in fact the right software package, to fulfil the functional requirements of the organisation.


2015 ◽  
Vol 27 (1) ◽  
pp. 55-61
Author(s):  
Destyana Ratih Pramachintya ◽  
Budi Sutrisno

The purpose of this research to describe the preparation of the acceptance of the new students in SD Muhammadiyah Program Khusus Boyolali, described the process of the acceptance of the new students, efforts in maintaining the process of the the process of the acceptance of the new students. This study used a descriptive qualitative method with a case study. The data used in the study is primary and secondary data. The source of data:  infor- mants, events and activities led by the sources informants. The data collection techniques used in the study was interviews, observation and analysis of documents. The validity of the data used in the study was data triangulation. The data analysis used in the study was inter- active model. Based on the result of the research, can be concluded that: 1) the preparation of teaching and learning process consisted of: a) the committee arrangement of the accep- tance, b) the arrangement of work program, c) the preparation of administration documents d) the preparation of infrastructure. 2) The process consisted of: a) the determination of the implementation stage of the acceptance of new students: the retrieval of the registration form b) the implementation of observation test of  new students (spoken and written), c) the implementation of  interview test of parents from new students, d) the selection process and assessment of observation test, e) the announcement of the acceptance result of new students, f) the administration of pre-register activity. 3) The efforts done to maintain the acceptance process: a) doing the preparation of the acceptance of new students earlier, b) enhancing the quantity of students by doing the promotion, c) maintaining a good relation- ship with the society, d) fostering active communication and discussion with the foundation leader, e) improving of the quality of schools and the human resources.


2006 ◽  
Vol 9 (1) ◽  
Author(s):  
Luis Mendoza ◽  
María Pérez ◽  
Gabriela Díaz Antón ◽  
Anna Grimán

Learning Management System (LMS) development has become a high priority project for educational institutions and organizations, as it provides the virtual environment for online education. Acquiring and deploying a LMS is a difficult task that involves risks related with costs and time. The goal of this research in progress is to introduce an extension in the Rational Unified Process (RUP) in order to integrate the activities of selection and evaluation of LMS into this process framework. The additions of these activities in the RUP, improve the quality of the selection process, obtaining a feasible candidate solution that ensure the exposing mismatches and negotiating tradeoffs among the critical use cases and non-functional requirements, architectural and design constraints, project management constraints and risks. These activities are inserted in the Analysis and Design Discipline during the initial stages of the project. A case study is presented, implementing and deploying a LMS in an organization.


2020 ◽  
Vol 29 (4) ◽  
pp. 2049-2067
Author(s):  
Karmen L. Porter ◽  
Janna B. Oetting ◽  
Loretta Pecchioni

Purpose This study examined caregiver perceptions of their child's language and literacy disorder as influenced by communications with their speech-language pathologist. Method The participants were 12 caregivers of 10 school-aged children with language and literacy disorders. Employing qualitative methods, a collective case study approach was utilized in which the caregiver(s) of each child represented one case. The data came from semistructured interviews, codes emerged directly from the caregivers' responses during the interviews, and multiple coding passes using ATLAS.ti software were made until themes were evident. These themes were then further validated by conducting clinical file reviews and follow-up interviews with the caregivers. Results Caregivers' comments focused on the types of information received or not received, as well as the clarity of the information. This included information regarding their child's diagnosis, the long-term consequences of their child's disorder, and the connection between language and reading. Although caregivers were adept at describing their child's difficulties and therapy goals/objectives, their comments indicated that they struggled to understand their child's disorder in a way that was meaningful to them and their child. Conclusions The findings showed the value caregivers place on receiving clear and timely diagnostic information, as well as the complexity associated with caregivers' understanding of language and literacy disorders. The findings are discussed in terms of changes that could be made in clinical practice to better support children with language and literacy disorders and their families.


1998 ◽  
Vol 37 (01) ◽  
pp. 16-25 ◽  
Author(s):  
P. Ringleb ◽  
T. Steiner ◽  
P. Knaup ◽  
W. Hacke ◽  
R. Haux ◽  
...  

Abstract:Today, the demand for medical decision support to improve the quality of patient care and to reduce costs in health services is generally recognized. Nevertheless, decision support is not yet established in daily routine within hospital information systems which often show a heterogeneous architecture but offer possibilities of interoperability. Currently, the integration of decision support functions into clinical workstations is the most promising way. Therefore, we first discuss aspects of integrating decision support into clinical workstations including clinical needs, integration of database and knowledge base, knowledge sharing and reuse and the role of standardized terminology. In addition, we draw up functional requirements to support the physician dealing with patient care, medical research and administrative tasks. As a consequence, we propose a general architecture of an integrated knowledge-based clinical workstation. Based on an example application we discuss our experiences concerning clinical applicability and relevance. We show that, although our approach promotes the integration of decision support into hospital information systems, the success of decision support depends above all on an adequate transformation of clinical needs.


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