How to Handle Knowledge Management in Healthcare

Remuneration System ◽

Types Of Knowledge ◽

There are many arguments why healthcare organizations need knowledge management. In The Netherlands, there are some things going on, like a new defrayment and remuneration system for the hospitals, the increasing aging population, the focus on quality, efficiency and effectiveness and the existence of more, very specialized disciplines, that there is a need for knowledge management. This chapter describes a model that can be used to chart the current situation regarding knowledge management. The model is based upon the primary and supported processes, a division in types of knowledge and a knowledge cycle. The use of the model is demonstrated by a case description. Conclusions which are drawn from the recap of the case description showing that the model can be useful but some things must be taking into account, such as the size of a case and its boundaries.

Healthcare Knowledge Management

Knowledge Management ◽

10.4018/978-1-59904-933-5.ch156 ◽

2011 ◽

pp. 1871-1880

Author(s):

Kostas Metaxiotis

Keyword(s):

Knowledge Management ◽

Medical Information ◽

High Price ◽

Unique Combination ◽

Governmental Agencies ◽

Quality Patient Care ◽

Advisory Groups ◽

The World ◽

The healthcare environment is changing rapidly, and effective management of the knowledge base in this area is an integral part of delivering high-quality patient care. People all over the world rely on a huge array of organizations for the provision of healthcare, from public-sector monoliths and governmental agencies to privately funded organizations, and consulting and advisory groups. It is a massive industry in which every organization faces a unique combination of operational hurdles. However, what every healthcare system has in common is the high price of failure. Faced with the prospect of failing to prevent suffering and death, the importance of continuously improving efficiency and effectiveness is high on the agenda for the majority of healthcare organizations (Brailer, 1999). Taking also into consideration that the amount of biological and medical information is growing at an exponential rate, it is not consequently surprising that knowledge management (KM) is attracting so much attention from the industry as a whole.

Healthcare Knowledge Management

Encyclopedia of Knowledge Management, Second Edition ◽

10.4018/978-1-59904-931-1.ch035 ◽

2011 ◽

pp. 366-375 ◽

Cited By ~ 1

Author(s):

Kostas Metaxiotis

Keyword(s):

Knowledge Management ◽

Medical Information ◽

High Price ◽

Unique Combination ◽

Governmental Agencies ◽

Quality Patient Care ◽

Advisory Groups ◽

The World ◽

The healthcare environment is changing rapidly, and effective management of the knowledge base in this area is an integral part of delivering high-quality patient care. People all over the world rely on a huge array of organizations for the provision of healthcare, from public-sector monoliths and governmental agencies to privately funded organizations, and consulting and advisory groups. It is a massive industry in which every organization faces a unique combination of operational hurdles. However, what every healthcare system has in common is the high price of failure. Faced with the prospect of failing to prevent suffering and death, the importance of continuously improving efficiency and effectiveness is high on the agenda for the majority of healthcare organizations (Brailer, 1999). Taking also into consideration that the amount of biological and medical information is growing at an exponential rate, it is not consequently surprising that knowledge management (KM) is attracting so much attention from the industry as a whole.

Healthcare Knowledge Management

Encyclopedia of Knowledge Management ◽

10.4018/978-1-59140-573-3.ch027 ◽

2011 ◽

pp. 204-210 ◽

Cited By ~ 4

Author(s):

Kostas Metaxiotis

Keyword(s):

Knowledge Management ◽

Medical Information ◽

High Price ◽

Unique Combination ◽

Governmental Agencies ◽

Quality Patient Care ◽

Advisory Groups ◽

The World ◽

The healthcare environment is changing rapidly, and effective management of the knowledge base in this area is an integral part of delivering high-quality patient care. People all over the world rely on a huge array of organizations for the provision of healthcare, from public-sector monoliths and governmental agencies to privately funded organizations, and consulting and advisory groups. It is a massive industry in which every organization faces a unique combination of operational hurdles. However, what every healthcare system has in common is the high price of failure. Faced with the prospect of failing to prevent suffering and death, the importance of continuously improving efficiency and effectiveness is high on the agenda for the majority of healthcare organizations (Brailer, 1999). Taking also into consideration that the amount of biological and medical information is growing at an exponential rate, it is not consequently surprising that knowledge management (KM) is attracting so much attention from the industry as a whole.

Healthcare Knowledge Management

Medical Informatics ◽

10.4018/978-1-60566-050-9.ch017 ◽

2011 ◽

pp. 198-207

Author(s):

Kostas Metaxiotis

Keyword(s):

Knowledge Management ◽

Medical Information ◽

Global Network ◽

Healthcare Industry ◽

Sources Of Information ◽

Service Effectiveness ◽

Healthcare Data ◽

Efficiency And Effectiveness ◽

Knowledge Intensive

The healthcare environment is changing rapidly, and effective management of the knowledge base in this area is an integral part of delivering highquality patient care. People all over the world rely on a huge array of organizations for the provision of healthcare, from public-sector monoliths and governmental agencies to privately funded organizations, and consulting and advisory groups. It is a massive industry in which every organization faces a unique combination of operational hurdles. However, what every healthcare system has in common is the high price of failure. Faced with the prospect of failing to prevent suffering and death, the importance of continuously improving efficiency and effectiveness is high on the agenda for the majority of healthcare organizations (Brailer, 1999). Taking also into consideration that the amount of biological and medical information is growing at an exponential rate, it is not consequently surprising that knowledge management (KM) is attracting so much attention from the industry as a whole. In a competitive environment like the healthcare industry, trying to balance customer expectations and cost requires an ongoing innovation and technological evolution. With the shift of the healthcare industry from a central network to a global network, the challenge is how to effectively manage the sources of information and knowledge in order to innovate and gain competitive advantage. Healthcare enterprises are knowledge-intensive organizations which process massive amounts of data, such as electronic medical records, clinical trial data, hospitals records, administrative reports, and generate knowledge. However, the detailed content of this knowledge repository is to some extent “hidden” to its users, because it is regularly localized or even personal and difficult to share, while the healthcare data are rarely transformed into a strategic decisionsupport resource (Heathfield & Louw, 1999). KM concepts and tools can provide great support to exploit the huge knowledge and information resources and assist today’s healthcare organizations to strengthen healthcare service effectiveness and improve the society they serve.

Recommendations for Medical Informatics Training in The Netherlands

Methods of Information in Medicine ◽

10.1055/s-0038-1635031 ◽

1994 ◽

Vol 33 (03) ◽

pp. 308-311 ◽

Cited By ~ 2

Author(s):

A. Hasman

Keyword(s):

The Netherlands ◽

Medical Informatics ◽

Education And Training ◽

Current Situation ◽

Arts And Sciences ◽

Informatics Training ◽

Royal Netherlands Academy ◽

And Training

Abstract:In this contribution recommendations for education and training in Medical Informatics as they have been formulated end 1987 by the Subcommittee Medical Informatics of the Royal Netherlands Academy of Arts and Sciences are described. The current situation of education and training is presented and compared with the recommendations. It is concluded that not all recommendations have yet been followed up.

Measuring Knowledge Management/Knowledge Sharing (KM/KS) Efficiency and Effectiveness in Enterprise Networks

International Journal of Knowledge Management ◽

10.4018/jkm.2011100103 ◽

2011 ◽

Vol 7 (4) ◽

pp. 37-54 ◽

Cited By ~ 9

Author(s):

Anirban Ganguly ◽

Ali Mostashari ◽

Mo Mansouri

Keyword(s):

Knowledge Management ◽

Knowledge Sharing ◽

Organizational Memory ◽

Process Efficiency ◽

Illustrative Case ◽

Enterprise Networks ◽

Enterprise Network ◽

Area Of Interest ◽

Efficiency And Effectiveness ◽

Generalized Metrics

Knowledge Management (KM) is critical in ensuring process efficiency, outcome effectiveness and improved organizational memory for the modern day business enterprises. Knowledge Sharing (KS) is fast becoming a rapidly growing area of interest in the domain of knowledge management. The purpose of this paper is to enlist a set of generalized metrics that can be used to evaluate the efficiency and the effectiveness of knowledge sharing in an enterprise network. The metrics proposed in this research are those that can be readily measured by various types of enterprise knowledge sharing systems, and link usage information to organizational outputs. The paper uses an illustrative case example of how an enterprise might make use of the metrics in measuring the efficiency and effectiveness of its knowledge sharing system.

Alexandria The Journal of National and International Library and Information Issues ◽

Legal Deposit of Electronic Publications and Other Non-Print Material: An International Overview

10.1177/095574909700900104 ◽

1997 ◽

Vol 9 (1) ◽

pp. 59-79 ◽

Cited By ~ 6

Author(s):

Peter Hoare

Keyword(s):

The Netherlands ◽

Current Situation ◽

European Countries ◽

Print Material ◽

International Coordination ◽

The Usa ◽

Electronic Publications ◽

The Uk ◽

West European

In many countries, including the UK, proposals are currently being made for the extension of legal deposit to electronic and other non-print material. Some countries such as Switzerland and the Netherlands have no national legal deposit legislation, though voluntary deposit works well in the latter. Norway has the most advanced legislation, requiring the deposit of all lands of media. In few countries is any range of material actively handled, and a very few deal with online publications. There is scope for international coordination of proposals through such bodies as CDNL, CENL, IFLA and UNESCO. The aim of totally comprehensive collecting of all published material may be accepted as unrealistic, and some selectively is likely to be necessary. The current situation with regard to deposit of non-print material in 11 west European countries, Australia, Canada and the USA is recounted.

Knowledge Management in Collaborative Business Networks

Encyclopedia of Business Analytics and Optimization ◽

10.4018/978-1-4666-5202-6.ch124 ◽

2014 ◽

pp. 1367-1379

Author(s):

Alexander Smirnov ◽

Tatiana Levashova ◽

Nikolay Shilov ◽

Alexey Kashevnik

Keyword(s):

Knowledge Management ◽

Information Systems ◽

Current Situation ◽

Collaborative Network ◽

Business Networks ◽

Context Management ◽

Process Knowledge ◽

Multiple Processes ◽

Management Technology

Current worldwide economy conditions cause increasing popularity of collaborative business networks. Dealing with multiple organizations and multiple processes within a complicated network, identifying and locating a member that has a responsibility and/or a competence in a particular part of the network can be a laborious, time-consuming process. Knowledge management technology is aimed to assist in solving this problem. It requires intelligent interoperability support between information systems of collaborative network members. A presented approach is based on the context management technology. It allows allows describing the collaborative network at a particular moment. The context includes such current situation properties as time, location, competence profiles of collaborative network members, etc. The competence profiles allow formalizing and sharing member's knowledge and competencies.

Handbook of Research on Implementing Knowledge Management Strategy in the Public Sector - Advances in Knowledge Acquisition, Transfer, and Management ◽

Knowledge Management Dynamics and Public Sector Organization Development

10.4018/978-1-5225-9639-4.ch003 ◽

2019 ◽

pp. 55-71 ◽

Cited By ~ 3

Author(s):

Neeta Baporikar

Keyword(s):

Knowledge Management ◽

Public Sector ◽

Organization Development ◽

Theory Approach ◽

Public Sector Organization ◽

The People ◽

Public Sector Organizations ◽

Efficiency And Effectiveness ◽

Integral Role ◽

Grounded Theory Approach

In general, organizations should identify the skills, expertise, creativity, and motivation of the people if they have to become more competitive and enhance their performance. This is all the more crucial for public sector organizations. Knowledge therein plays a critical and integral role in being productive and innovative. But, unfortunately, public sector organizations don't recognize and take advantage of the dynamics of knowledge management for developing. Implying expertise and skills of the people in the form of knowledge which they possess is ignored or at best used sporadically. Adopting a grounded theory approach and in-depth literature review, the aim of this chapter is to critically appraise public sector organization development through knowledge management dynamics. The focus is on this neglected area because in this competitive era, public sector organizations' success depends not only on the basis of efficiency and effectiveness but also on how they identify, gather, manage, integrate, share and disseminate relevant knowledge to their human capital to bring innovation.