Knowledge Management

Author(s):  
Ben Tran

This chapter examines knowledge and innovation as invaluable factors affecting the longevity of large organizations. It presents the history and evolution of the concepts of knowledge and learning within organizations to provide grounds for establishing crucial factors affecting the development and maintenance of competitive advantage for large contemporary organizations. Thus the purpose of this chapter is to address the evolution of knowledge management, the meaning and purpose of knowledge management, and the organizational structure that supports such knowledge.

2015 ◽  
Vol 14 (4) ◽  
pp. 5599-5606 ◽  
Author(s):  
Seyed Hossein Siadat ◽  
Azadeh Surani ◽  
Saeideh Seyf ◽  
Reza Mohaghegh

The purpose of this paper is to measure the perceived importance and practical establishment of five factors affecting successful establishment of knowledge management (KM) in banking informatics corporations in Iran based on Barney model. The five Factors examined include business strategy, organizational structure, knowledge management team, knowledge accounting, and knowledge map. For this purpose, 24 questionnaire surveys were distributed among three leading organizations of brilliant history in banking informatics services. The middle and senior managers were selected as sample using simple random method. The findings showed that the managers were averagely aware of the importance of factors influencing knowledge management establishment. However, these factors are given less attention regarding practical establishment. Following the survey, the five factors were rated. Regarding the perceived importance, organization strategy was the most important factor in the success of knowledge management. Other factors are ranked in order of importance: organizational structure, knowledge management team, knowledge map, and knowledge audit. Overall, all the factors contributing to the success of knowledge management in the banking organization are considered to have medium importance, but these are less executed.


Author(s):  
Andreea Feraru

The concepts of knowledge and knowledge management have a significant position at the business level in Romania. Their importance is given by a created competitive advantage among organizations. Such knowledge is lived and felt  experience, the use that may lead to several results. Knowledge Management was developed as a philosophy and applications by companies, but it offers a number of concepts and models which can be expanded regionally to generate significant positive impact on regional development. That education and knowledge are considered assets of a business productive, as they may be primary factors in making a most valuable product or service. The scope of knowledge management in Romania is the process that occurs in the organization and coordination of knowledge of each organization separately.


2017 ◽  
Vol 13 (2) ◽  
pp. 35-48 ◽  
Author(s):  
Aries Heru Prasetyo

This study tried to explore hidden power of knowledge management in contributing to a better competitive advantage for society-based organization. Using Indonesia micro finance organization, the test deployed four major drivers: technology infrastructure, organizational structure, culture and people. By addressing multiple linear regressions on 184 questionnaires, the study succeeded in uncovering the impact of proper KM-technology, organizational culture and people to the creation of competitive advantage, thus valid proponents for micro finance sector. However, failures to prove the role of the second drivers showed potential obstacle while preserving knowledge. Elements such as leaderships, adaptability, communication and bureaucracy might become the ideal moderator for future agenda.


Author(s):  
Rima Mustafa Mahahy

  The study aims to determine the impact of knowledge management on the competitive advantage of the sector companies by clarifying the impact of different components of ability to manage the knowledge and competitive advantage by applying to the ICT companies in the Gaza Strip of the Palestinian Information Technology Association ( PITA). The research problem was the main question: What is the impact of knowledge management on the competitive advantage of sector companies?. The main objective of the research was to identify the impact of knowledge management on the competitive advantage of sector companies. The researcher used the analytical descriptive approach. To achieve the objectives of the study, an electronic questionnaire made up of two parts: The first part includes the data of the study sample. The second part includes 9 main themes. The data were processed through the application of the Statistical Package for Social Sciences(SPSS). The researcher used the analytical descriptive approach, which tries to describe, assess and interpret the reality of "the impact of knowledge management on the competitive advantage of the sector companies. The study community is composed of officials at various administrative levels (top, middle and low) in ICT companies in the Gaza Strip(PITA), The researcher used an electronic questionnaire was sent to the companies through the e-mail of these companies made up of two parts: The first part includes the data of the study. One of the most important findings of the researcher There is a statistically significant impact of the variable capacity of the social infrastructure to knowledge management (organizational structure, organizational culture, individuals) on the competitive advantage. There is a significant impact of the variable capacity of knowledge management processes (acquisition, conversion, application, protection) on the competitive advantage of the companies subject of study. There is a statistically significant impact of the ability of the IT infrastructure to knowledge management on competitive advantage the most important recommendations recommended by the study. The focus was on the top management of all companies wishing to maintain their competitive advantage adopting the method of knowledge management building Administrations or departments specializing in this field have an active player position in the organizational structure of the company, The need to pay attention in the knowledge; held by the employees and motivate them to retain knowledge. The need for the company to pay attention to knowledge in its environment. Moreover, the need to pay attention to the rules of knowledge and apply these rules to achieve a competitive advantage.


Author(s):  
Ali Safari darbrazi ◽  
Hadi Mohamadi ◽  
Pooria Malekinejad ◽  
Ali Ajdari

Introduction: At present, in the age of knowledge and knowledge-based, knowledge management has become particularly important. Research shows the effect of knowledge management in achieving a sustainable strategy and competitive advantage. The purpose of this study is to identify and prioritize the factors affecting the implementation of knowledge management system in educational hospitals in Yazd. Methods: In order to conduct this research, first, using effective research background, effective factors were identified. In order to evaluate and compare the factors in relation to each other, a questionnaire was designed as a pairwise comparison and distributed among experts. In order to investigate the relationship between dimensions, the opinions of 20 experts were used. All of these people have more than 10 years of experience in this field. Then, in order to evaluate and identify the indicators, two techniques of AHP and fuzzy dimatel were used to rank the factors. Results: According to the research findings, the highest weight is related to the organizational structure factor and the lowest weight is related to the information technology factor. Identification of the structure factor in the fuzzy dimatel technique as the most effective factor in the study with the results obtained from the fuzzy AHP alignment shows this result in the research. Conclusion: Due to the fact that the organizational structure factor is in the highest importance compared to other factors, the need for more attention of hospital managers to this part of the knowledge management structure shows more than before.


Author(s):  
Hendarsita Amartiwi

This study scrutinize the factors affecting knowledge management, consisting of acquisition of knowledge, storage of knowledge, distribution of knowledge and use of knowledge, at Private Higher Education Institutions in Garut Regency.  The purpose of this study is to analyze the factors shaping the knowledge management.  By using a survey method with a quantitative approach, the unit of analysis of this study is lecturer at 14 Private Universities in Garut Regency, with 229 lecturers as respondents. Data is obtained from survey results through questionnaires distributed directly to lecturers. Data is processed using descriptive statistical analysis and Confirmatory Factor Analysis (CFA). The research findings showed that the use of knowledge and the storage of knowledge are the most powerful factors in knowledge management, followed by the acquisition of knowledge, and distribution of knowledge.


Author(s):  
Muhammad Shujahat ◽  
Saddam Hussain ◽  
Sammar Javed ◽  
Muhammad Imran Malik ◽  
Ramayah Thurasamy ◽  
...  

Purpose The purpose of this study is primarily to discuss the synergic and separate use of knowledge and intelligence, via knowledge management and competitive intelligence, in each stage of strategic management process. Next, this paper aims to discuss the implications of each stage of strategic management process for knowledge management and competitive intelligence and vice versa. Design/methodology/approach A systematic literature review was performed within time frame of 2000-2016. Extracted information from reviewed studies was synthesized and integrated in strategic management model of Fred David. Findings A strategic management model with lens of knowledge management and competitive intelligence is proposed. Each stage of knowledge management process has implications for knowledge management and competitive intelligence and vice versa. In addition, synergic and separate use of knowledge and intelligence results in effective decision-making, leading to competitive advantage. Research limitations/implications Learning curve of knowledge management and competitive intelligence and being limited to the use of Fred David model are among the many key limitations. Practical implications Experts of knowledge management, competitive intelligence and strategic management can use this study to gain competitive advantage based on knowledge and information resources. Organizations should have knowledge management function and competitive intelligence to support the strategy formulation, implementation and evaluation. Social implications Readers can take a view for how they can manage their knowledge and information resources from a strategic perspective. Originality/value This study proposes a strategic management model with lens of knowledge management and competitive intelligence. The model discusses ways for synergic and separate use of knowledge and intelligence in each stage of strategic management, leading to competitive advantage. In addition, it discusses the holistic and integrated implications of knowledge management and competitive intelligence for each stage of strategic management process and vice versa.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Hosam Alden Riyadh ◽  
Laith T. Khrais ◽  
Salsabila Aisyah Alfaiza ◽  
Abdulsatar Abduljabbar Sultan

Purpose The key purpose of this research paper was to identify the association between mass collaboration and knowledge management in the context of Jordanian companies. Apart from that, this study also aims to examine the moderating effect of trust and leadership on the association between mass collaboration and knowledge management. Design/methodology/approach In this study, the researcher has followed theprimary quantitative method. For data collection, the researcher has conducted a survey questionnaire, whereas the sample was based on 323 participants from the manufacturing sector of Jordan specifically for data analysis; the technique of structural equation modeling was implemented. Findings All the independent variables, including organizational structure, adoptedtechnologies in mass collaboration and collaborative learning techniques, have a significantimpact on knowledge management and leadership. Moreover, leadership was also found to be significantly moderating the association between adopted technologies in mass collaboration and knowledge management. Similarly, trust also significantly moderates the association of organizational structure and adopted technologies in mass collaboration significantly with knowledge management. Research limitations/implications All study respondents were from Jordan, which might limit the generalizability of the findings. The researchers also invited for more researchers in the incorporation of the time sequence in the proposed causal relations and in the organization level through which mass collaboration and knowledge management. Originality/value This study promises to make a valuable contribution to the existing literature, as there was a lack of evidence in the previous studies regarding the impact of mass collaboration on knowledge management within the context of Jordan.


Author(s):  
Dr. Pham Hung Cuong ◽  
◽  
Nguyen Van Ngan ◽  

According to Porter (1985), in the market of competition, competitive advantage lies in the center of business activities of an enterprise. For this reason, one of the most important factors for any kind of business is to build or construct a good and stable competitive advantage. The wealth of a company cannot be durable if the company does not maintain its competitive advantage. Improving the competitive advantage is one of the first and foremost concerns of every business. In the process of integration, all economies have to try their best to fully compete with each other to gain the best. Among the economy sectors, the retail enterprises are of those who have to apply marketing strategies to strengthen their competitive advantage. With good and suitable marketing strategies, businesses can increase the number of their customer, have goods and products attractive to consumers and finally gain the expected profits. In Vietnam, the market economy started at the end of 1986, much later than the world market economy, so the application of competitive advantages from the macro level to micro level (here the enterprise level) has been slow. For the sector of retailing, especially supermarket retailing, the market scale of Vietnam is much smaller than that of other markets in the region. However, there are basic factors for a fast development in Vietnam such as: big population with the kind of young population, high rate of economic growth rate and non-stop improved living standard. That is the fact that the potential for retailing development in Vietnam is not small and supermarket business in the future is big. In Vietnam, especially in Ho Chi Minh market, there are quite a lot of supermarket chains which are in operation nowadays such as Co-op mart, Citimart, Maximart, B-smart, Shop&Go and so on? These supermarkets are trying their best to gain more customers. For this purpose, the researcher chose Citimart as a case study in this research. Citimart is one of most favorable supermarket in Ho Chi Minh. In this thesis, the researcher studies the factors affecting the competitive advantage of Citimart, and then find out the solutions for the policy makers to have good business strategies of Citimart.


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