Managing Electronic Records in Higher Education Institutions

2020 ◽  
pp. 36-61
Author(s):  
Vusi W. Tsabedze
Keyword(s):  
Higher Education ◽  
Best Practice ◽  
Education Institution ◽  
Management Policy ◽  
Policy Framework ◽  
Records Management ◽  
Policies And Procedures ◽  
Practice Framework ◽  
Document Review ◽  
Regular Training

This chapter presents findings on the management of e-records in a higher education institution (HEI) with a view to developing a best-practice framework for the management of e-records. The study has utilised interviews, observation document review, and questionnaire to generate data. The study revealed that there are weak institution policies and procedures to guide the management of e-records and the lack of knowledge and skills in the management of e-records. The study recommends, among other things, improvement of the e-records management policy framework and creation of awareness about management of e-records and regular training for records officers. Lastly, the chapter proposed a framework for managing e-records in HEIs.

A Framework for the Management of E-records in Higher Education Institutions

Mousaion ◽  
2019 ◽  
Vol 37 (3) ◽  
Author(s):  
Vusi Tsabedze
Keyword(s):  
Higher Education ◽  
Assessment Tool ◽  
Higher Education Institutions ◽  
Analytical Framework ◽  
Management Policy ◽  
Policy Framework ◽  
Electronic Records ◽  
Records Management ◽  
Readiness Assessment ◽  
Registration System

The management of electronic records in higher education institutions (HEIs) assists in the achievement of greater efficiency, effectiveness, and economy. Managing electronic records is essential for effective decision-making and control of management processes in an institution. This study sought to investigate e-records readiness at the Institute of Development Management (IDM) in Eswatini with the aim of developing a framework for the effective management of electronic records at the institute. The e-records readiness assessment tool was used as the analytical framework for this study. The study used mainly a qualitative approach but also a quantitative approach, and the data collected was triangulated. The study used a questionnaire, interviews, observations, and a document review to generate data. The participants comprised IDM’s campus management, information technology (IT) manager, records officer and action officers. The results of the study revealed that although IDM used computers as essential tools for managing information and communication in support of its business operations, the management of electronic records in the institution’s registration system was neglected. It was found that the factors contributing to this neglect included the lack of institutional policies and procedures to guide the management of electronic records and the lack of knowledge and skills to manage electronic records. The study recommended, among other things, the improvement of the e-records management policy framework and the regular training of records officers.

Higher Education's Institutions Response to Statutory TQM Case Study

2020 ◽  
pp. 303-326
Author(s):  
Takaruza Munyanyiwa ◽  
Shepherd Nyaruwata
Keyword(s):  
Higher Education ◽  
Education Institution ◽  
Quality Education ◽  
Extensive Literature ◽  
Total Quality ◽  
High Quality Education ◽  
Education Data ◽  
Institutions Of Higher Learning ◽  
Education Delivery ◽  
Document Review

Quality is at the top of most agendas and improving quality is the most important task facing any higher education institution. High-quality education has become a key ingredient for socio-economic development. Many governments are putting more importance on the delivery of a quality education at institutions of higher learning. Enactment of pro higher education TQM legislation is now at the center of education delivery systems. In a highly competitive education sector, the success of academic institutions depends on the quality of education. This chapter presents a review of the responses of Higher Education Institutions in Zimbabwe to the introduction of statutory total quality management in education. Data and information for this study are collected through extensive literature and document review, interviewing experts, and personal experience. The feedback and insights and reviews are supported by TQM theory.

E-records readiness at Karonga District Council in Malawi

2018 ◽  
Vol 35 (3) ◽  
pp. 482-491 ◽  
Author(s):  
Donald Flywell Malanga ◽  
Benard CG Kamanga
Keyword(s):  
Local Government ◽  
Management Practices ◽  
Survey Design ◽  
Management Policy ◽  
Records Management ◽  
Survey Questionnaire ◽  
District Council ◽  
Descriptive Survey ◽  
Regular Training

This study assessed e-records readiness at Karonga District Council (KDC) as one of the local government authorities in Malawi. The study employed a descriptive survey design where a survey questionnaire was used to collect data. Altogether, 56 staff were sampled randomly and purposively. The staff comprised principal officers, records clerks, ICT personnel and other action officers. The study revealed that e-records readiness at KDC was low and evolving as evident by the presence of e-record products and technologies, which were largely inadequate and obsolete. The study also established that there was inadequate and poor adherence to policies, standards and procedures for e-records management practices. Furthermore, responsibilities for e-records management were not clear. There was no established records management programme. Therefore, the study recommends the development of e-records management policy; recruitment of more staff; regular training in e-records products and other emerging technologies; mobilization of more resources required for management of records; and increasing awareness of the role of records management. This should be supported by the top management at the District Council and the Ministry of Local Government at large.

scholarly journals Reframing market-orientation: A comparative study of the market orientation concept in the subcultures of university employees

2021 ◽  
Author(s):  
Nick Chandler ◽  
Balázs Heidrich ◽  
Karina Szászvári ◽  
Richárd Kása
Keyword(s):  
Higher Education ◽  
Performance Appraisal ◽  
Market Orientation ◽  
Latent Variables ◽  
Best Practice ◽  
Education Institution ◽  
Organizational Level ◽  
Higher Education Institution ◽  
University Employees ◽  
External Focus

AbstractIn a higher education institution, perceptions and values are split due to the emergence of subcultures, and market orientation is split into competitive, customer (student) and interfunctional orientation. This study seeks to shed light on the concept of market orientation in this context through a comparison of perceptions and values of market orientation in subcultures in a higher education institution in Hungary and consider avenues for potential best practice. Through a mixed method approach, subcultures are identified and are found to exhibit a combination of overlapping and disparate market-oriented values and perceptions. Market orientation is found to be a continuum and affected by an array of latent variables, such as level of support (institutional and collegial), attitudes to performance appraisal and extent of external focus. Management must tailor the initial message of a market orientation strategy to the shared values at the organizational level, and then adjust the message and incentives to each subculture. In this way, management can create an atmosphere of cohesion, whilst addressing diversity in subcultures.

AN ASSESSMENT OF E-RECORDS READINESS AT THE MINISTRY OF LABOUR AND HOME AFFAIRS, GABORONE, BOTSWANA

Mousaion ◽  
2017 ◽  
Vol 34 (3) ◽  
pp. 1-22
Author(s):  
Trevor Monare Moatlhodi ◽  
Trywell Kalusopa
Keyword(s):  
Policy Development ◽  
Pilot Project ◽  
Management Programme ◽  
Regulatory Framework ◽  
Management Policy ◽  
Policy Framework ◽  
Records Management ◽  
Design Data ◽  
Management Procedures ◽  
Management Staff

This study sought to assess electronic records (e-records) readiness at the Ministry of Labour and Home Affairs (MLHA), Gaborone, Botswana, within the purview of the implementation of an e-records management solution – the National Archives and Records Management System (NARMS). The assessment was done using tenets derived from the existing International Records Management Trust (IRMT) E-records Readiness Tool. The assessment examined the national legal and policy framework, compliance with policies, standards, tools, procedures and responsibilities for records management, e-records management products and technologies, resource capacity and training for records management staff, internal awareness of records management programme and the level of management ownership on e-records management. The study largely adopted a qualitative approach, but used methodological triangulation of both qualitative and quantitative data collection methods, with a case study research design. Data was collected through semi-structured questionnaires, semi-structured interviews, and observations. Respondents comprised of records management staff, action officers (records users) and Information Technology (IT) Manager. The study findings revealed that the level of e-records readiness at the MLHA included: inadequate legal and regulatory framework; average adherence to records management procedures, tools and standards; low awareness among staff of the records management programme and, the national regulatory framework and on the NARMS pilot project; limited space for records management; slow progress in the implementation of NARMS and low capacity building as records management staff is rarely taken for training. The study also revealed that opportunities for increasing the depth of e-records readiness exist, such as: availability of financial resources for the NARMS pilot project; adequate Information Communication Technologies (ICT) infrastructure and high management commitment on the E-Records Management (NARMS pilot project). The study recommends: improvement of the national legal and policy framework by development of an e-records policy; development of a records management policy to provide an internal records management framework; regular training for records management staff, especially on e-records; regular internal records management awareness; and assigning senior management high-level responsibility for organisation-wide records and information management.

The challenge of work based learning: a role for academic mentors?

2014 ◽  
Vol 3 (2) ◽  
pp. 158-170 ◽  
Author(s):  
Simon Stephens ◽  
Oran Doherty ◽  
Billy Bennett ◽  
Michael Margey
Keyword(s):  
Higher Education ◽  
Design Methodology ◽  
Best Practice ◽  
Education Institution ◽  
Higher Education Institution ◽  
Undergraduate Level ◽  
Content Type ◽  
Academic Knowledge ◽  
Practical Implications

Purpose – The purpose of this paper is to explore the key challenge(s) experienced by employers, employees and academics during work based learning (WBL) programmes at undergraduate level. The idea of academic mentors is proposed as an aid to addressing the challenges common to WBL programmes. Design/methodology/approach – The case study presented in this paper involves a large multinational organisation and a higher education institution, both of which are based in Ireland. Interviews were used to explore the outcome(s) of a WBL programme. Findings – The challenges associated with WBL place demands on the design of curriculum, pedagogy and accreditation. The use of academic mentors can help translate academic knowledge into workplace practice; and address challenges which are common in WBL programmes. Practical implications – The understanding of best practice in the design of WBL programmes is enriched. A role for academics as mentors is identified and the implications explored. Originality/value – The success of WBL can be linked to the relationships that form between employers, employees and academics. There is evidence that the academic is central to the development of these relationships.

scholarly journals SHOULD THE IDENTITY OF THE PERSON WHO NOTIFIES THE HIGHER EDUCATION INSTITUTION REGARDING THE COMMISSION OF AN ACT THAT MAY CONSTITUTE A DISCIPLINARY MISCONDUCT BE REVEALED?

2020 ◽  
Vol 15 (3-4) ◽  
pp. 10-16
Author(s):  
Ana ŞTEFĂNESCU ◽  
Keyword(s):  
Higher Education ◽  
Best Practice ◽  
Education Institution ◽  
Final Report ◽  
Academic Environment ◽  
Bad Faith ◽  
Higher Education Institution ◽  
Practice Models ◽  
The One ◽  
The Right

From the perspective of guaranteeing the right to defence to the person in question, we believe that the higher education institution, through the persons involved in the disciplinary activity and those who have access to the resulting documents has no obligation to keep confidential the identity of the sender of the complaint to the one indicated in the complaint (as being the one who would have committed an act that could constitute a disciplinary misconduct). Thus, de lege ferenda, we propose that the complaint in its entirety be communicated to the person in question and the identity of the person who notifies the higher education institution regarding the commission of an act that may constitute a disciplinary misconduct be recorded in the final report of the Review Commission to be attached, as appropriate, to the sanctioning decision. The arguments that support the above are detailed in this material, using as well already regulated best practice models. Thus, we believe that it will prove useful in the academic environment and will discourage those under the protection of "anonymity" to act even in bad faith.

scholarly journals An Exploration of Progression Rates of Widening Participation Students on to an Integrated Master of Engineering

2017 ◽  
Vol 6 (4) ◽  
pp. 69 ◽  
Author(s):  
Tania Humphries-Smith ◽  
Clive Hunt
Keyword(s):  
Higher Education ◽  
Best Practice ◽  
Alternative Pathway ◽  
White Male ◽  
Education Institution ◽  
Further Education ◽  
Educational Institutions ◽  
Widening Participation ◽  
Flexible Learning ◽  
Education College

This paper reports on an investigation into the potential to widen participation to Higher Education provided by a flexible learning MEng Engineering. The MEng is part of an integrated programme that provides progression routes from a traditional day release Apprenticeship, through HNC, FdEng at a Further Education College to a flexible learning BEng/MEng at a Higher Education Institution. The programme was originally developed to answer a demand from local industry to upskill the engineering workforce, however, the nature of the provision means that it meets much of the best practice for widening participation. The investigation concludes that while the programme provides an opportunity for mature learners to undertake higher education, it largely provides an alternative pathway through vocational education to higher education qualifications for a white male middle class cohort. It also highlights that entry to apprenticeships that lead to progression opportunities is controlled not by educational institutions but by industry.

Competition and Cooperation in South Africa's Biotechnology Sector

2005 ◽  
Vol 19 (2) ◽  
pp. 169-178 ◽  
Author(s):  
Gilton Klerck
Keyword(s):  
Higher Education ◽  
Strategic Alliances ◽  
Best Practice ◽  
Innovation System ◽  
Organizational Level ◽  
Policy Framework ◽  
Governmental Agencies ◽  
Higher Education Partnerships ◽  
And Performance ◽  
Biotechnology Sector

This article asserts that the normative, institutional and policy framework of an economy moulds the structure and performance of its innovation system. Three case studies of industry-higher education partnerships in South Africa's biotechnology sector challenge both the notion of a simple convergence within and between national innovation systems and the idea of an unproblematic adoption of ‘best practice’ at the organizational level. The contribution of industry-higher education partnerships to greater economic efficiency is shaped by the social conditions in which they are embedded. Rising levels of competition and new policy initiatives provide the fundamental impetus for collaboration and generate varying patterns of strategic alliances between governmental agencies, industry and higher education institutions.

Entrepreneurial Leadership in Higher Education: Does the Presidential Career Pathway Make a Difference? - WITHDRAWN

2013 ◽  
Author(s):  
◽  
Phillip Daniel Byrne
Keyword(s):  
Higher Education ◽  
21St Century ◽  
Chief Executive ◽  
Education Institution ◽  
The United States ◽  
Multiple Perspectives ◽  
Leadership In Higher Education ◽  
The University ◽  
Document Review ◽  
Sense Of Urgency

In the United States of America, the role and responsibilities for the University president in many institutions have undergone significant change for the 21st century. As noted by Duderstadt (2006) “[t]he American presidency has more of the character of a chief executive officer” (p. 249). Amey (2006) stated “[l]eaders are key to how organizations function, and there is little doubt that the leaders who are needed to guide postsecondary institutions in tomorrow’s complex environments have to think about their work differently than did their predecessors” (p. 58). Therefore, the purpose of this study was to gain understanding of two university presidents (one selected through the [traditional] academy career path and the other from the corporate business sector [nontraditional]) through an entrepreneurism lens. The researcher selected a dual case study to focus on discovery rather than hypothesis testing (Merriam, 1998). Data within the study were gathered from interviews, focus groups, and document review providing multiple perspectives by the study participants. The two campus presidents (n=2) were interviewed, along with an additional 19 individuals from the executive or cabinet leadership team. Through analysis, it was determined that three main themes and six sub themes emerged: 1) Sense of Urgency, with subthemes of: a) Leadership, b) Communication; 2) Culture of Higher Education, with subthemes of: a) History and Traditions, b) Environment; and 3) Entrepreneurial Vision, with subthemes of: a) 21st Century Higher Education, b) Institutional Platform and Innovation. Findings from the study indicate the sense of urgency for leadership transcends the higher education institution for the 21st century, and the career pathways for these Presidents did not reflect a difference in how these leaders approached the challenges of a rapidly changing environment. Yet, the president who worked his way up to the presidency through the traditional pathway of the academy appeared to be more hesitant to change the traditions of the academy. Conversely, the president who came up the ranks of business, viewed change as what was needed in the university and if that change did not occur, survival was an issue.

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