Managing Electronic Records in Higher Education Institutions

This chapter presents findings on the management of e-records in a higher education institution (HEI) with a view to developing a best-practice framework for the management of e-records. The study has utilised interviews, observation document review, and questionnaire to generate data. The study revealed that there are weak institution policies and procedures to guide the management of e-records and the lack of knowledge and skills in the management of e-records. The study recommends, among other things, improvement of the e-records management policy framework and creation of awareness about management of e-records and regular training for records officers. Lastly, the chapter proposed a framework for managing e-records in HEIs.

Technologies for Sustainability Within the Framework of the Fourth Industrial Revolution

The effects of climate change have led to the incorporation of environmentally friendly technologies and the fourth industrial revolution, which is marked a paradigm at the global level since it represents the ways in which intelligent technology, connected, is embedded in organizations as well as the daily lives of people. So, the objective of this research is to identify the main technologies for sustainability in organizations within the framework of the fourth industrial revolution with the purpose to see sustainable development as an opportunity business for the economic, social, and environmental benefits.

Professional Training in Tourism for the Fourth Industrial Revolution

At present, the World Tourism Organization indicates that, as a worldwide export category, tourism occupies the third position, behind chemical and fuel products and ahead of the automotive industry. In many developing countries, tourism is the main export sector. Therefore, the purpose of this chapter is to propose an approach to the training of tourism professionals for the fourth industrial revolution, so this chapter proposes an approach to educational competencies in the training of tourism professionals for Industry 4.0 with a focus in sustainable development; initially, the subject of educational competencies in higher education will be described, since derived from these, professional competencies are achieved. Next, the exploration of the concepts of intellectual capital, tourism, and the fourth industrial revolution will be shown; to conclude the authors show the relation of the thematic axes.

The Development of the Management Competences at the Postgraduate Level in the Context of the Fourth Industrial Revolution

The objective of the chapter is to describe the main managerial competences to be formed at the graduate level, according to the characteristics established in the context of the fourth industrial revolution. From this perspective, individual knowledge, experience, initiative, and creativity are recognized as the unlimited resource of organizations and countries, so that the talent of the people is the basis of the competitiveness and survival of the organizations of any type that require a manager. Five axes of training at the graduate level are identified: personal competences, strategic competences, intra-personal competencies, personal efficacy competencies, and investigative competences.

Success Factors in the Pedagogical Management of the English Language Teaching Managers

In the globalized world, the English language has become the international language, and it is used not only to communicate, but also to share research information and to connect the different countries around the world. In countries like Colombia and Mexico, there is still a low level of English language proficiency, so these countries have developed strategies to work on developing this level and at the same time develop the economy of the countries through their citizens. The purpose of this chapter is to analyze the success factors in the pedagogical management of the teaching of the English language found in two language centers belonging to two higher education institutions in Colombia and Mexico.

Big Data and Digital Tools Applied to the Teaching

This chapter will focus on the characterization of big data and digital tools applied in postgraduate programs in Mexico. The new economic order demands from academic organizations more efficient ways in their production and transfer of teaching-learning in graduate programs in Mexico. In this chapter, an approach to big data technology and its influence on education explaining the main educational methods and new professional options derived from big data analytics is given. It discusses the technical, legal, and ethical aspects for the adoption and use of big data technology in educational institutions.