scholarly journals Capability Demands of Digital Service Innovation

2020 ◽  
pp. 45-64
Author(s):  
Jo Coldwell-Neilson ◽  
Trudi Cooper ◽  
Nick Patterson
Keyword(s):  
Digital Literacy ◽  
Service Innovation ◽  
Digital Education ◽  
Digital Service ◽  
Political Environments ◽  
Digital Environments ◽  
Expected Benefits ◽  
Digital Disruption ◽  
The Impact ◽  
And Training

This chapter explores the demands that digital service innovation places on those stakeholders who use the digital service through three lenses: workers and workplace, digital literacy, and, finally, digital education. The chapter includes an overview of digital service innovation. The impact of digital services generally is explored from the perspective of the workforce and the future of work developing an argument for the need for ongoing upskilling in the digital space. The skills required in the age of digital disruption are explored, and a definition and general understanding of what digital literacy entails is presented. Finally, the opportunities for education in digital environments are explored through three vignettes which illustrate different opportunities for upskilling and retraining. The chapter highlights adaptations required in socio-political environments, education and training, and curricula to allow digital service innovations to achieve the expected benefits.

scholarly journals Capability Demands of Digital Service Innovation

2021 ◽  
pp. 49-68
Author(s):  
Jo Coldwell-Neilson ◽  
Trudi Cooper ◽  
Nick Patterson
Keyword(s):  
Digital Literacy ◽  
Service Innovation ◽  
Digital Education ◽  
Digital Service ◽  
Political Environments ◽  
Digital Environments ◽  
Expected Benefits ◽  
Digital Disruption ◽  
The Impact ◽  
And Training

This chapter explores the demands that digital service innovation places on those stakeholders who use the digital service through three lenses: workers and workplace, digital literacy, and, finally, digital education. The chapter includes an overview of digital service innovation. The impact of digital services generally is explored from the perspective of the workforce and the future of work developing an argument for the need for ongoing upskilling in the digital space. The skills required in the age of digital disruption are explored, and a definition and general understanding of what digital literacy entails is presented. Finally, the opportunities for education in digital environments are explored through three vignettes which illustrate different opportunities for upskilling and retraining. The chapter highlights adaptations required in socio-political environments, education and training, and curricula to allow digital service innovations to achieve the expected benefits.

Artificial Intelligence and the Transformation of Digital Education

2021 ◽  
pp. 24-41
Author(s):  
Nicholas Patterson ◽  
Dhananjay Thiruvady ◽  
Guy Wood-Bradley
Keyword(s):  
Artificial Intelligence ◽  
Learning Curve ◽  
Digital Literacy ◽  
Student Perspectives ◽  
Learning And Teaching ◽  
Digital Education ◽  
The Past ◽  
Repetitive Tasks ◽  
The Impact ◽  
Insight Into

This chapter explores the impact that artificial intelligence will make in the education sector and how it will transform the way in which both educators and students interact in the classrooms of the future. The chapter begins with an introduction into the digital education space as well as where artificial intelligence currently sits. When it comes to the transformation of education, the authors explore the educator and student perspectives to ensure both sides requirements are portrayed. Both stakeholders have an equally large learning curve and require more digital literacy than in the past; however, the transformation that artificial intelligence will bring to the table is that educators and students will likely not be trapped with repetitive tasks and can focus on being creative, learning, and teaching. The three elements they explore in this chapter will give insight into work previously completed, research being conducted, and future insights and observations.

scholarly journals The importance of digital literacy in primary education

2021 ◽  
Author(s):  
Marinela Diana Coroi ◽  
Keyword(s):  
Primary Education ◽  
Digital Literacy ◽  
Educational Practice ◽  
Training System ◽  
Learning Activities ◽  
Digital Education ◽  
Use Of Technology ◽  
Digital Skills ◽  
Digital Competencies ◽  
And Training

The idea of digital literacy is adopted and put into educational practice by most countries in the world since it is the answer outlined by the need to develop a society dominated by information and technology. Digital education is a priority of the education and training system that aims at training and developing digital skills for lifelong learning and the professions of the future. The need to approach digital education in Romanian primary education would be the first step towards important digital literacy in optimizing online learning activities. The initiation from a young school age in the sphere of knowledge of safe use of technology can be materialized, through a systematic didactic approach, rising in the ranking of European states regarding the level of digital competencies.

scholarly journals The Impact of Succession Planning on Product and Service Innovation at Family Businesses in Yemen.

2021 ◽  
Vol 1 (1) ◽  
pp. 14
Author(s):  
Tariq Alradhi ◽  
Mohammed Al-Abed ◽  
Ahmed Alkherbi
Keyword(s):  
Succession Planning ◽  
Business Strategy ◽  
Family Firms ◽  
Service Innovation ◽  
Family Businesses ◽  
Four Dimensions ◽  
Training Post ◽  
The Impact ◽  
And Training

As increasing numbers of family businesses are emerging, the marketplace is in danger of becoming saturated with products that end users do not understand while competition between businesses becomes stiffer. For businesses that operate in a saturated space to access new opportunities, they need to continually invest in the development of new products and services via a process of creativity and innovation. However, in the contemporary business landscape, innovation has extended beyond being a means of gaining a competitive advantage to being a necessity. To achieve this objective, family firms need to develop an understanding of the factors that influence innovation in order to promote, preserve, and boost innovative practices. This research investigated the impact of succession planning on product and service innovation in Yemeni family businesses. Quantitative approach was employed for the purpose of answering the research questions and testing the underlying hypotheses. A survey questionnaire was utilized as the main instrument to gather the required data from the owners of family firms and organizations that the Yemen Tax Authority has classified as top taxpayers. The sample size consisted of 120 family businesses whose headquarters were located in Sana'a City, Republic of Yemen. Only 116 questionnaires were completed with no invalid data, representing a high response rate of 97%. The results show significant relationships between succession planning and its four dimensions; successor selection and training, post-succession business strategy, post-succession role of incumbent, dissemination of the succession decision with product and service innovation. In addition, the results of Regression analysis reveal that succession planning as the whole independent variable has a significant impact on innovation. Furthermore, results show that the four dimensions of succession planning; successor selection and training, post-succession business strategy, post-succession role of incumbent, and dissemination of the succession decision have a significant impact on product and service innovation. These results provide recommendations to the family business owners, at that they should establish strong and vested plans for succession. They should pay attention to the quality of training that is offered to potential successors. Family businesses should build and rely on "family constitution", which is considered as an important document that includes a definition of the basic values, vision, and general objectives of the company.

scholarly journals COVID-19 and the urge for digital environments transition in education: reflecting on the Portuguese experience

2021 ◽  
pp. 106
Author(s):  
Teresa Cardoso ◽  
Glória Bastos
Keyword(s):  
Online Communication ◽  
Online Training ◽  
The Other ◽  
Ministry Of Education ◽  
Digital Devices ◽  
Online Tools ◽  
Digital Environments ◽  
Training Activities ◽  
The Impact ◽  
And Training

With the outbreak of COVID-19, governments worldwide, including in Europe, have taken different actions with regard to the impact in education due to the containment procedures. In Portugal, to help learners and educators to continue with their education and training activities during this period, several measures were put in action, mainly connected with the transition to distance education, at all levels of education. Teachers were pushed to move to online communication with pupils, and to deliver contents and activities using different online tools. But the major problem is that although Portugal has a good internet network, yet some families lack computers/digital devices. On the other hand, many teachers are not still at ease working in digital contexts, lacking necessary skills. To help teachers, Universidade Aberta (Open University, Portugal) has collaborated with the Ministry of Education in a special online training for teachers to develop competences in the creation, design and organization of digital networked environments. In this text, we focus and reflect on these efforts and initiatives, thus presenting some of the Portuguese experiences carried out to address the educational transformations caused by COVID-19.

scholarly journals The Argentine digital education curriculum: an analysis of the “critical” dimension of digital skills

2021 ◽  
Vol 25 (1) ◽  
pp. 1-23
Author(s):  
Alejo González López ◽  
◽  
Luci Pangrazio ◽  
◽  
◽  
...  
Keyword(s):  
Digital Literacy ◽  
Critical Dimension ◽  
Education Curriculum ◽  
Digital Education ◽  
Digital Skills ◽  
Cultural Processes ◽  
Critical Pedagogies ◽  
The One ◽  
Educational Ethnography ◽  
And Training

In this article we analyze a corpus of documents belonging to the Digital Education curriculum launched in Argentina between years 2015 and 2019 as part of a broader reform, aimed at digital literacy and training in digital skills at school. The object of analysis of our study focuses in particular on the way in which the curricular texts conceptualize the critical dimension of digital skills. The methodology we have adopted articulates the content analysis approach with historical-anthropological educational ethnography, the latter being the theoretical-methodological framework that, in general, guides our study. As a theoretical framework, we recover the contributions made by the critical pedagogies on the competences curriculum and other developments developed by the field of educational technology and digital literacies. In the analysis, we stablish a dialogue between the curricular texts of the corpus and a series of broader technoeducational, pedagogical and cultural processes. Finally, we project an agenda of problems that is an alternative to the one dominant in the field of digital literacy.

scholarly journals Pathways to Digital Service Innovation: The Role of Digital Transformation Strategies in Established Organizations

2021 ◽  
Author(s):  
David Soto Setzke ◽  
Tobias Riasanow ◽  
Markus Böhm ◽  
Helmut Krcmar
Keyword(s):  
Business Models ◽  
Qualitative Comparative Analysis ◽  
Service Innovation ◽  
Digital Technologies ◽  
Digital Transformation ◽  
Research Approach ◽  
Digital Service ◽  
Innovation Activities ◽  
Digital Disruption ◽  
Imminent Threat

AbstractDigital technologies are radically changing how established organizations design novel services. Digital transformation (DT) strategies are executed to manage the transition from product-centric to service-centric business models based on digital technologies. However, little is known about what configurations of DT strategies lead to successful digital service innovation (DSI) in established organizations. We employ fuzzy-set Qualitative Comparative Analysis on a set of 17 case studies of DT strategies from established organizations with different industry backgrounds. We identify several distinct configurations of DT strategies that lead to successful and unsuccessful DSI. Based on these configurations, we deduce that the threat of digital disruption negatively impacts an organization’s innovation activities. Furthermore, we find that strategic partnerships can be leveraged by organizations that face an imminent threat of digital disruption while organizations with competitive advantages may rely on “do-it-yourself” approaches. Lastly, we find that the involvement of a C-level executive is a necessary requirement for successful DSI. Our results contribute to theory by integrating research on DSI and DT, providing a perspective on DSI failure, and employing a configurational research approach that allows us to highlight interdependencies between factors as well as insights into the individual factors. Furthermore, we provide actionable recommendations for executives.

Voices of Distress: The Emotional Peril of Not Attaining a Dietetic Internship in Ontario

2013 ◽  
Vol 1 (3) ◽  
pp. 9
Author(s):  
Jennifer Lee Brady ◽  
Annie Hoang ◽  
Olivia Siswanto ◽  
Jordana Riesel ◽  
Jacqui Gingras
Keyword(s):  
Empirical Research ◽  
Current Model ◽  
Well Being ◽  
Structured Interview ◽  
Application Process ◽  
Dietetic Education ◽  
Dietetic Internship ◽  
The Impact ◽  
And Training ◽  
Future Growth

Obtaining dietetic licensure in Ontario requires completion of a Dietitians of Canada (DC) accredited four-year undergraduate degree in nutrition and an accredited post-graduate internship or combined Master’s degree program. Given the scarcity of internship positions in Ontario, each year approximately two-thirds of the eligible applicants who apply do not receive a position XX, XX, XX, XX, XX, XX, in press). Anecdotally, not securing an internship position is known to be a particularly disconcerting experience that has significant consequences for individuals’ personal, financial, and professional well-being. However, no known empirical research has yet explored students’ experiences of being unsuccessful in applying for internship positions. Fifteen individuals who applied between 2005 and 2009 to an Ontario-based dietetic internship program, but were unsuccessful at least once, participated in a one-on-one semi-structured interview. Findings reveal that participants’ experiences unfold successively in four phases that are characterized by increasingly heightened emotional peril: naïveté, competition, devastation, and frustration. The authors conclude that the current model of dietetic education and training in Ontario causes lasting distress to students and hinders the future growth and vitality of the dietetic profession. Further research is required to understand the impact of the current model on dietetic educators, internship coordinators, and preceptors as coincident participants in the internship application process.

Impact Analysis of the Mechanization Program for Tribal Paddy Farmers of Goa

2019 ◽  
Vol 6 (1) ◽  
Author(s):  
MATHALA JULIET GUPTA ◽  
ASHISH M. PITRE ◽  
SUMATI CHAVAN PANDURNAG ◽  
SALONI SALIL VANJARI
Keyword(s):  
Impact Analysis ◽  
Field Capacity ◽  
Significant Saving ◽  
Manual Methods ◽  
Paddy Farmers ◽  
The Impact ◽  
And Training

This paper assessed the impact of the mechanization of the 8 tribal paddy farmers’ groups of Goa benefited in the year 2011 through the Tribal sub-plan program of ICAR-CCARI through results of surveys conducted in 2012 and 2015. Shift to mechanization among beneficiaries was significant in power tillers (64-100%) but less in power reapers(0-91%). Also significant saving in manpower (Power tillers:33.3% to 60%, power reapers: 33.3% to 83.3%), , time (field capacity increased (power tillers : 41.7% to141%, power reapers :58.1% to 912.8%) and cost(power tillers :44.7% to 59.1%, power reapers : 57.8% to 82.9%) was reportedthrough the use of equipment as compared to desi plough or manual methods of harvesting. Some constraints like lack of access roads and training in use and maintenance of the equipment were reported by the beneficiary farmers.

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