Residents' Perception and Their Support for Tourism Development

2020 ◽  
pp. 140-165
Author(s):  
Manuel Alector Ribeiro ◽  
Yo Han Kim ◽  
Kyle Maurice Woosnam
Keyword(s):  
Social Exchange ◽  
Social Exchange Theory ◽  
Tourism Development ◽  
Sampling Strategy ◽  
Economic Benefits ◽  
Community Attachment ◽  
Development Data ◽  
Managerial Implications ◽  
Social Media Platforms ◽  
Negative Impacts

The purpose of this study is to examine residents' support for tourism development in South Korea by the lens of social exchange theory and theory of reasoned. Random sampling strategy was used to collect South Koreans residents' opinions about the perceived impacts of tourism and their level of support for tourism development. Data were collected online using a questionnaire a link was sent to residents in South Korean through several social media platforms, and 693 respondents answered the questionnaire. By using regression analysis, the findings showed that residents who perceive positive impacts of tourism more than negative impacts are more likely to support tourism, while those who perceive more negative impacts of tourism are less likely to support tourism. Both personal economic benefits and community attachment were found to be important determinants of residents' perception and support toward tourism. Both theoretical and managerial implications are discussed, as well as the limitations and recommendations for future studies.

Residents’ attitudes toward tourism development at Al-Juhfa, Saudi Arabia

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ali Ahmad Algassim ◽  
Akhmad Saufi ◽  
Diswandi Diswandi ◽  
Noel Scott
Keyword(s):  
Saudi Arabia ◽  
Social Exchange ◽  
Social Exchange Theory ◽  
Tourism Development ◽  
Structured Interview ◽  
Environmental Benefits ◽  
Structured Interviews ◽  
Content Type ◽  
Negative Impacts ◽  
Residents Attitudes

Purpose Al-Juhfa is a small village located near Rabigh City, between Makkah and Madinah, Saudi Arabia, with significant archaeological and religious resources. The purpose of this paper is to examine residents’ attitudes toward tourism development at Al-Juhfa. Design/methodology/approach The qualitative study uses purposive interviewing to recruit informants. Data was collected using semi-structured interview and open-ended questions. Eight semi-structured interviews were made and a list of open-ended questions was distributed to 134 informants. All data were analysed and no new codes were found after the answer of the first 49 informants analysed. Findings The results show that residents’ attitudes toward tourism development in general were positive with residents expecting to receive economic, social and environmental benefits. Residents were aware of potential positive and negative impacts of tourism development and appeared to balance these in developing their attitudes. Tourism was seen to empower residents and the religiosity of the community influenced their perception of tourism development. Originality/value This study contributes to the literature by supporting the use of social exchange theory in this context and by recommending the inclusion of religiosity in further studies.

scholarly journals Estimating the Perceived Socio-Economic Impacts of Hosting Large-Scale Sport Tourism Events

2018 ◽  
Vol 7 (10) ◽  
pp. 176 ◽  
Author(s):  
Marko Perić
Keyword(s):  
Community Development ◽  
Social Exchange ◽  
Large Scale ◽  
Social Exchange Theory ◽  
Economic Benefits ◽  
Host Community ◽  
Environmental Concerns ◽  
Wide Range ◽  
Negative Impacts ◽  
Sport Events

Large-scale sport events help attract a wide range of attendees, resulting in various implications for the host community. This paper is concerned with understanding the legacy of the 13th EHF European Handball Championship, held in Croatia in January 2018, by assessing the event’s economic and social benefits and costs. Drawing on the Social Exchange Theory, it also examines if any significant differences exist between host city residents and non-host city residents regarding their perceived impacts of this event on the host cities. The number of impacts was reduced by Exploratory Factor Analysis. Differences between host city and non-host city residents were examined by an independent samples t-test. The results suggest that community development and pride, security risks, traffic problems, economic benefits, environmental concerns, and economic costs are the main impact dimensions. Non-host city residents expressed a higher level of agreement with most of the impacts, but significant differences exist primarily within the dimensions of community development and pride, economic benefits, traffic problems, and environmental concerns. These findings could benefit event planners and sport marketers when trying to acquire community-wide support and to better understand how residents perceive both the positive and negative impacts that events generate.

scholarly journals Resident Support for Tourism Development: Application of a Simplified Resident Empowerment through Tourism Scale on Developing Destinations in Flanders

2021 ◽  
Vol 13 (12) ◽  
pp. 6934
Author(s):  
Bart Neuts ◽  
Senne Kimps ◽  
Jan van der Borg
Keyword(s):  
Social Exchange ◽  
Structural Equation ◽  
Social Exchange Theory ◽  
Tourism Development ◽  
Economic Benefits ◽  
Equation Modeling ◽  
Social Psychological ◽  
Political Empowerment ◽  
Development Application

While the potential macro-economic benefits of tourism development have been well-established, the negative social effects of uninhibited growth have received increased attention in the last decade, emphasizing the central role of communities in the search for a sustainable balance in tourism. This paper focuses on the relatively underdeveloped Scheldeland region in Flanders (Belgium), where a strategic goal is to leverage cultural and natural heritage to boost development. Via a resident questionnaire based on a simplified version of the Resident Empowerment through Tourism Scale (RETS), we identified support for tourism development and deconstructed the drivers of this support. The objective was to empirically validate the research instrument and underlying theory in a situation of relative ‘undertourism’ and prospective future growth. The questionnaire collected 2058 responses, and the partial least squares-structural equation modeling (PLS-SEM) results indicated that support for tourism, which was generally high across the seven municipalities, was mainly affected by social, psychological, and political empowerment, with personal economic benefits not playing a significant role. These results show that social exchange theory (SET) as a theoretical basis for potential tourism support has limited validity in currently underdeveloped destinations. Secondly, comparatively speaking, the municipalities with the lowest tourism development were least supportive of tourism growth, with an increase in tourism intensity seemingly leading to increasing support due to a higher awareness of accrued benefits through tourism.

scholarly journals Community Empowerment and their Support for Tourism Development: an Inquiry based on Resident Empowerment through Tourism Scale

2019 ◽  
Vol 10 (19) ◽  
pp. 55-76
Author(s):  
Ruwan Ranasinghe ◽  
Jayathree Pradeepamali
Keyword(s):  
Social Exchange ◽  
Structural Equation ◽  
Social Exchange Theory ◽  
Tourism Development ◽  
Economic Benefits ◽  
Equation Model ◽  
Community Empowerment ◽  
Primary Data ◽  
Political Empowerment ◽  
Proposed Model

Sustaining residents’ support is critical for successful destinations. Though empowerment is decisive in attitude, quantitative researches show a dearth. This study uses resident empowerment through tourism scale to model empowerment’s role in sustaining residents support for tourism in the light of Social Exchange Theory (SET) and Weber’s theory of Formal and Substantive Rationality (WFSR) , aiming at identifying the impacts of residence community empowerment as a pivot in advocating residents’ support for tourism development.  Kalpitiya, a fast developing tourist destination in the Island was found a fertile ground to test the proposed model. A random sample of 619 was used to collect primary data through a self-administered questionnaire. Data were analyzed using Structural Equation Model approach in SmartPLS3. Findings show that residents are influenced by personal economic benefits and pride, self-esteem heightened by psychological empowerment. Political empowerment influenced on positive impacts leading to residents’ support for tourism development. The paper argues that SET merely insufficient to explain residents’ behavior towards tourism while WFSR appears as a broader approach. Tourism practitioners need the attention towards non-economic considerations such as values, believes and morals in advocating residents’ support for tourism since economic gains can’t assure it alone.

An Examination of Factors Influencing Residents Perception of the Impacts of Tourism in Goa

2015 ◽  
Vol 8 (2) ◽  
Author(s):  
Carmelita D Mello ◽  
Ling-Chen Chang ◽  
Kaustubh Kamat ◽  
Miriam Scaglione ◽  
Klaus Weiermair ◽  
...  
Keyword(s):  
Social Exchange ◽  
Social Exchange Theory ◽  
Tourism Development ◽  
Personal Characteristics ◽  
Exchange Theory ◽  
Tourism Planning ◽  
Tourism Impacts ◽  
Sustainable Community Development ◽  
Personal Benefit ◽  
Negative Impacts

To strategically utilize resources to minimize the negative impacts of tourism and increasing the social support for tourism development, the present study examined the residents of the State of Goa by using the model developed by Perdue et al. (1990), later extended by Mc Gehee, et al. (2002), and also based on social exchange theory, tried to determine whether personal characteristics and personal benefits from tourism influence perception of tourism as well as support for tourism development, and what factors influence support for tourism development and management. The result indicated that personal characteristics were not good predictors of residents attitude tourism impacts with an exception of age, education, and birthplace. Personal benefits from tourism predicted positive impacts of tourism, negative impacts of tourism and also support for additional tourism, which was consistent with Perdue et al. (1990) and Mc Gehee et al. (2002). The research supported social exchange theory as personal benefit and support for additional tourism were significant predictors of tourism planning. However, while support for additional tourism did predict tourism planning, it showed a positive relationship as reported by Mc Gehee et al. (2002) and not a negative one as reported by Perdue et al. (1990). The overall findings support previous assertions that educating local residents about the potential benefits of tourism is critical in obtaining their support for tourism, enhancing their involvement in the industry, and achieving sustainable community development.

scholarly journals Sustainable Tourism Development

2018 ◽  
Vol 2 (3) ◽  
pp. 123-126
Author(s):  
URAIPORN KATTIYAPORNPONG ◽  
Morakot Ditta-Apichai ◽  
Chatchasorn Kanjanasilanon ◽  
Kumpanart Siriyota
Keyword(s):  
Social Exchange ◽  
Social Exchange Theory ◽  
Local Community ◽  
Sustainable Tourism ◽  
Critical Role ◽  
Tourism Development ◽  
Policy Makers ◽  
Sustainable Tourism Development ◽  
Negative Impacts ◽  
Local Leaders

As multi-stakeholders in tourism development help to create tourism experience, it is therefore vital to understand each stakeholder’s perception towards tourism development. In additon, local leaders and policy makers play a critical role in facilitating the mutual benefits of all tourism stakeholders in sustainable tourism development in the local community. Most research on Social Exchange Theory (SET) in tourism only focuses on resident’s and tourist’s perceptions toward tourism, and some studies indicate the ambiguous explanation and interpretation on SET in understanding community’s perceptions toward tourists and tourism. Therefore, it is a need to understand local leaders’ and policy makers’ perceptions toward sustainable tourism development, as they act as the initiators or facilitators in sustainable tourism development. In-depth interviews were conducted with ten local leaders and policy-makers in Thailand and the results were thematically analysed. The anticipated results explain positive and negative impacts toward economy, society and environment.

Effects of supervisor's developmental feedback on employee loyalty: A moderated mediation model

2020 ◽  
Vol 48 (1) ◽  
pp. 1-14
Author(s):  
Yun Guo ◽  
Guobao Xiong ◽  
Zeyu Zhang ◽  
Jianrong Tao ◽  
Chuanjun Deng
Keyword(s):  
Social Exchange ◽  
Social Exchange Theory ◽  
Linear Regression Analysis ◽  
Interactional Justice ◽  
Employee Loyalty ◽  
Employee Trust ◽  
Moderated Mediation Model ◽  
Developmental Feedback ◽  
Managerial Implications ◽  
Supervisor Trust

We utilized social exchange theory to examine the effects that supervisor developmental feedback has on employee loyalty toward the supervisor. The 337 participants for our study were recruited from a large manufacturing enterprise in Hunan, China. Using hierarchical linear regression analysis, we found that supervisor developmental feedback was positively related to both trust in, and employee loyalty toward, the supervisor. Trust was not only positively associated with employee loyalty toward the supervisor but also partially mediated the relationship between supervisor developmental feedback and employee loyalty toward the supervisor. Further, interactional justice moderated the positive relationship between supervisor developmental feedback and employee trust of the supervisor, such that the strength of this relationship was enhanced as interactional justice increased. Managerial implications and directions for further research are discussed.

Too much is not always good: the inverted U-shaped link between green customer integration and opportunistic behavior

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Haiqing Shi ◽  
Taiwen Feng ◽  
Zhiyi Li
Keyword(s):  
Social Exchange ◽  
Social Exchange Theory ◽  
Transaction Cost Economics ◽  
Hierarchical Regression ◽  
Opportunistic Behavior ◽  
Moderating Effects ◽  
Customer Integration ◽  
Content Type ◽  
Relational Norms ◽  
Managerial Implications

PurposeThe purpose of this study is to explore the inverted U-shaped relationship between green customer integration (GCI) and opportunistic behavior, as well as the moderating effects of contractual control and relational norms.Design/methodology/approachThe authors conducted hierarchical regression analysis using two-waved data from 206 Chinese manufacturing firms to test hypotheses.FindingsThe authors found that GCI has an inverted U-shaped effect on opportunistic behavior. Furthermore, both contractual control and relational norms negatively moderate the inverted U-shaped relationship between GCI and opportunistic behavior.Originality/valueThis study uncovers an inverted U-shaped link between GCI and opportunistic behavior by combining transaction cost economics and social exchange theory. Furthermore, this study reveals contractual control and relational norms can be deemed as two boundary conditions affecting the inverted U-shaped GCI–opportunistic behavior relationship. This study also offers managerial implications for firms curbing opportunistic behavior that may result from GCI.

Exploring sharing behaviors across social media platforms

2018 ◽  
Vol 61 (2) ◽  
pp. 157-177 ◽  
Author(s):  
Chang-Dae Ham ◽  
Joonghwa Lee ◽  
Jameson L Hayes ◽  
Young Han Bae
Keyword(s):  
Social Media ◽  
Social Exchange ◽  
Social Presence ◽  
Social Exchange Theory ◽  
Online Survey ◽  
Self Management ◽  
Theory Approach ◽  
Social Conversation ◽  
Social Media Platforms ◽  
Sharing Behavior

Increasingly, consumers are simulcasting branded content across multiple, interconnected social media platforms creating a complex social media ecosystem. However, little is known about what motivates sharing in the ecosystem as opposed to specific media contexts. Present research explores multiplatform consumers’ general sharing motivations and examines how those motivations, in conjunction with social relationships, influence sharing behavior across social media platforms. First, four focus group interviews were conducted to identify general social media sharing motivations of multiplatform consumers. Employing an online survey ( N = 249), four dimensions comprised of 31 sharing motivation items were identified: social presence, social conversation, easy connection, and self-management. Applying a theory of reasoned action and social exchange theory approach, we conducted a second online survey ( N = 342) to elaborate on our findings in terms of multidimensionality and interdependency among the influencing factors on social sharing behavior. Social conversation exhibited the strongest relationship with attitude toward sharing, whereas self-management was negatively related to the social norm, which, in turn, was negatively associated with sharing intention. Findings and implications are discussed.

Structural equation modeling of residents' attitudes and tourism development: a SET based - study of the Kashmir region in India

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Aasif Ali Bhat ◽  
Kakali Majumdar
Keyword(s):  
Structural Equation Modeling ◽  
Social Exchange ◽  
Structural Equation ◽  
Social Exchange Theory ◽  
Tourism Development ◽  
Exchange Theory ◽  
Primary Data ◽  
Equation Modeling ◽  
Content Type ◽  
The Social

PurposeThe present study tries to develop a model that assesses the factors that determine support for tourism development by residents of the Kashmir region.Design/methodology/approachPrimary data have been collected (n = 650) from the residents of the top five tourist destinations through a pre-tested questionnaire by a multistage convenient sampling method. A model has been drafted and tested through the technique of structural equation modeling by applying the social exchange theory as a theoretical framework.FindingsThe results revealed that residents who perceived more benefits were more expected to support tourism development, and residents who perceive more costs were less expected to support tourism development, thus supporting the social exchange theory.Originality/valueThe results of this study are extremely useful for the local government and tourism institutions in the future planning of tourism development and also fill the vast gap in the tourism literature with a theoretical base.

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