Evaluating Accessibility and Usability of Airline Websites

2022 ◽  
pp. 254-271
Author(s):  
Yakup Akgül
Keyword(s):  
Wcag 2.0 ◽  
Usability Problems ◽  
Online Platforms ◽  
Web Quality ◽  
Crucial Part

The website has become a crucial part of digitalization. In recent years, the airline sector has shifted to online platforms in order to expand its client base and provide consumers with timely information and services. Usability and accessibility are essential aspects of web quality that influence consumer acquisition and retention. As a result, the purpose of this study is to assess the quality of Turkish airline websites. The website is assessed based on its accessibility, usability, and readability utilizing online automated techniques. Finally, internet tools are used to assess the mobile-friendliness of websites. According to the findings, none of the Turkish airline websites meet the WCAG 2.0 accessibility criteria and have severe usability problems.

scholarly journals Factors Influencing Students’ Behavior and Attitude Towards Online Education during COVID-19

2021 ◽  
Vol 13 (13) ◽  
pp. 7469
Author(s):  
Gratiela Dana Boca
Keyword(s):  
Online Education ◽  
Online Courses ◽  
Individual Characteristics ◽  
Online Assessment ◽  
Teaching Skills ◽  
Educational Activities ◽  
Online Platforms ◽  
Factors Influencing ◽  
The World

Universities around the world have faced a new pandemic, forcing the closure of campuses that are now conducting educational activities on online platforms. The paper presents a survey about students behavior and attitudes towards online education in the pandemic period from the Technical University of Cluj Napoca, Romania. A group of 300 students participated. The questionnaire was structured in four parts to determine student’s individual characteristics, student’s needs, students’ knowledge in using virtual platforms and students’ quality preferences for online education. The students said that online education in a pandemic situation is beneficial for 78% of them. A total of 41.7% percent of students appreciated the teachers’ teaching skills and the quality of online courses since the beginning of the pandemic, and 18.7% percent of the students appreciated the additional online materials for study to support their education. However, students found online education stressful, but preferred online assessment for evaluation. This pandemic has led to the new stage of Education 4.0, online education, and the need to harmonize methods of education with the requirements of new generations.

Enhancing Mental Health

2021 ◽  
pp. 264-269
Author(s):  
Parvind Gambhir
Keyword(s):  
Mental Health ◽  
Health Care ◽  
Mental Disorders ◽  
Health Priorities ◽  
Face To Face ◽  
Online Platforms ◽  
Diabetes Technology ◽  
The World ◽  
Challenging Situation

Mental health is one of the health priorities in the 21st century along with cardiovascular, cancer, and diabetes. Technology nowadays is most sought for getting any information. There are numerous online platforms that have been developed to assist in assessment, provide feedback, suggest management, and thereafter monitor mental disorders in target patients with a view to enhancing the quality of mental health care provided by traditional face-to-face services. In the current situation where the world is facing a challenging situation in COVID-19, technology has become highly sought after for managing the health of patients.

scholarly journals Contact Tracing: A Memory Task With Consequences for Public Health

2020 ◽  
pp. 174569162097820
Author(s):  
Maryanne Garry ◽  
Lorraine Hope ◽  
Rachel Zajac ◽  
Ayesha J. Verrall ◽  
Jamie M. Robertson
Keyword(s):  
Public Health ◽  
Memory Task ◽  
Human Memory ◽  
Contact Tracing ◽  
Investigative Interviewing ◽  
Infected People ◽  
Variable Level ◽  
Public Health Officials ◽  
Crucial Part

In the battle for control of coronavirus disease-19 (COVID-19), we have few weapons. Yet contact tracing is among the most powerful. Contact tracing is the process by which public-health officials identify people, or contacts, who have been exposed to a person infected with a pathogen or another hazard. For all its power, though, contact tracing yields a variable level of success. One reason is that contact tracing’s ability to break the chain of transmission is only as effective as the proportion of contacts who are actually traced. In part, this proportion turns on the quality of the information that infected people provide, which makes human memory a crucial part of the efficacy of contact tracing. Yet the fallibilities of memory, and the challenges associated with gathering reliable information from memory, have been grossly underestimated by those charged with gathering it. We review the research on witnesses and investigative interviewing, identifying interrelated challenges that parallel those in contact tracing, as well as approaches for addressing those challenges.

Consolidation of Usability Problems With Novice Evaluators Re-Examined in Individual vs. Collaborative Settings

2019 ◽  
Vol 31 (6) ◽  
pp. 525-538
Author(s):  
Rebekka Hoffmann ◽  
Anna Helga Jónsdóttir ◽  
Ebba Thora Hvannberg
Keyword(s):  
Data Analysis ◽  
Group Decision ◽  
Usability Testing ◽  
Accuracy Rate ◽  
Consolidation Process ◽  
Positive Group ◽  
Usability Problems ◽  
Significant Difference ◽  
Within Subjects

Abstract Usability testing can involve multiple users and evaluators. In such cases, consolidating usability problems (UPs) constitutes an essential part of data analysis. In a between-subjects design, this study aims to re-examine a previous study by comparing the results of novice evaluators merging UPs individually vs. collaboratively and to assess the quality of the final UP lists, by computing the merging rate and the accuracy rate, respectively. Law and Hvannberg compared the results of evaluators merging UPs individually vs. collaboratively in a within-subjects design, revealing a tendency towards merging UPs in collaborative settings. In the present study, 45 novice evaluators consolidated four UP lists into a single UP master list while working alone or with a partner. The results showed no significant difference between evaluators in the two settings, suggesting that the UP consolidation process does not benefit from positive group decision effects.

Web Quality of Experience from Encrypted Packets

2019 ◽  
Author(s):  
Alexis Huet ◽  
Zied Ben Houidi ◽  
Shengming Cai ◽  
Hao Shi ◽  
Jinchun Xu ◽  
...  
Keyword(s):  
Quality Of Experience ◽  
Web Quality

scholarly journals Measuring Web Quality of Experience in Cellular Networks

2019 ◽  
pp. 18-33 ◽  
Author(s):  
Alemnew Sheferaw Asrese ◽  
Ermias Andargie Walelgne ◽  
Vaibhav Bajpai ◽  
Andra Lutu ◽  
Özgü Alay ◽  
...  
Keyword(s):  
Cellular Networks ◽  
Quality Of Experience ◽  
Web Quality

Modeling web quality-of-experience on cellular networks

2014 ◽  
Author(s):  
Athula Balachandran ◽  
Vaneet Aggarwal ◽  
Emir Halepovic ◽  
Jeffrey Pang ◽  
Srinivasan Seshan ◽  
...  
Keyword(s):  
Cellular Networks ◽  
Quality Of Experience ◽  
Web Quality

Supervision for school counsellors: when will we get what we really need?

1996 ◽  
Vol 6 (1) ◽  
pp. 1-8 ◽  
Author(s):  
John Barletta
Keyword(s):  
Clinical Supervision ◽  
Professional Support ◽  
Educational Setting ◽  
Supervisory Support ◽  
Administrative Team ◽  
Administrative Supervision ◽  
School Counsellors ◽  
Methods And Techniques ◽  
Crucial Part

This paper addresses the issues associated with providing quality supervision for school counsellors. The variety of tasks that are required of school counsellors makes it essential that appropriate supervisory support is provided by the employer. Clinical supervision should be carried out by a counsellor who has training in supervision methods and techniques, as well as clinical experience in the tasks being supervised. Administrative supervision can be conducted by a member of the school administrative team. School counsellor competence can be developed in the workplace with the support of a colleague or supervisor until expertise develops.It is accepted that supervision is a crucial part of the professional support for counsellors. Bernard and Goodyear (1992) suggest that supervision serves three basic and important purposes. First, supervision ensures that those entering the profession have appropriate fundamental skills, second, it enhances the functioning of counsellors, and finally, it ensures the quality of service to clients. The supervisor needs to be competent not only in the process of supervision and the specific issues within the educational setting, but also aware of the particular preference of style school counsellors have for supervision, which research has found tends to be quite directive (Usher & Borders, 1993).

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