The Readiness of IDSC to Adopt Knowledge Management

2003 ◽  
pp. 239-262
Author(s):  
Ahmed A.K. Hussein ◽  
Khaled Wahba

Over the last two years Knowledge Management has become the latest hot topic in the business world. Companies are realizing that their competitive edge is mostly the brain power or intellectual capital of their employees and management. Many organizations are drowning in information, but starving for knowledge. In order to stay ahead of the pack, organizations must leverage their knowledge internally and externally to survive. Knowledge management is believed to be the current savior of organizations. Creative and innovative people form the core of any organization. In turn, those people form the corporate memory. The Information Decision Support Center for the Cabinet of Ministers for the Egyptian Government (IDSC) faces a problem of employees’ high turnover rate (17%), which threatens to cause IDSC to lose its memory. One common mistake many organizations make when they implement KM initiatives is to place too much emphasis on the technological aspect of KM and ignore the human resources aspects. IDSC developed a knowledge management system called the Organizational Memory (http://www.home.idsc.gov.eg/), but ignored the human factor of KM. The purpose of this chapter is to test the readiness of employees and managers working at IDSC to adopt knowledge management. Human issues were clearly shown to outweigh any technology constraints, and views of managers and employees differed to some extent. It is recommended that these human and managerial concerns be addressed if KM is to be successful in organizations.

2011 ◽  
pp. 2092-2111 ◽  
Author(s):  
Ahmed Abdel Krader Hussein ◽  
Khaled Wahba

Over the last two years Knowledge Management has become the latest hot topic in the business world. Companies are realizing that their competitive edge is mostly the brain power or intellectual capital of their employees and management. Many organizations are drowning in information, but starving for knowledge. In order to stay ahead of the pack, organizations must leverage their knowledge internally and externally to survive. Knowledge management is believed to be the current savior of organizations. Creative and innovative people form the core of any organization. In turn, those people form the corporate memory. The Information Decision Support Center for the Cabinet of Ministers for the Egyptian Government (IDSC) faces a problem of employees’ high turnover rate (17%), which threatens to cause IDSC to lose its memory. One common mistake many organizations make when they implement KM initiatives is to place too much emphasis on the technological aspect of KM and ignore the human resources aspects. IDSC developed a knowledge management system called the Organizational Memory (http://www.home.idsc.gov.eg/), but ignored the human factor of KM. The purpose of this chapter is to test the readiness of employees and managers working at IDSC to adopt knowledge management. Human issues were clearly shown to outweigh any technology constraints, and views of managers and employees differed to some extent. It is recommended that these human and managerial concerns be addressed if KM is to be successful in organizations.


Author(s):  
Arla Juntunen

This chapter focuses on the challenges of developing a knowledge management platform to support organizational memory and knowledge transfer. The study is based on a qualitative study in the ICT sector. First, the chapter discusses the development of the KM platform. Second, the benefits, and a competitive advantage of such a platform, are discussed. Finally, the conclusions are made, based on the case study.


Author(s):  
Sri Lestari

This article entitled management diversity of employees to develop competitive advantage. Currently the business world increasingly tight competition. The company increasingly hard in fighting over scarce resources and consumers. The competition took place at both levels local, regional, national and international level. Companies are able to compete will be the winner in the competition. In the face of environmental conditions that increasingly erratic company should be able to operate optimally, that by having the competitive edge. Diversity can give you an advantage for the company especially in serving customers who are also diverse. HUMAN RESOURCES company that came from many different backgrounds have the talent of individuals and different experiences so that it can give you different ideas and can serve a diverse market anyway. It is certain that the diversity of employees at a company many benefits, however it is not denied that the diversity also poses many challenges. human resources management should plan and manage their employees being multiform in such a way that would give maximum performance for the company .To create this company should apply the principle of total quality management and Total Quality Control in managing their employees.


2011 ◽  
pp. 2997-3003
Author(s):  
Fredrik Ericsson ◽  
Anders Avdic

The importance of knowledge management has been recognized both in academia and in practice. In recent years, corporations have started talking about knowledge management, organizational learning, organizational memory, and computerized support. A few years ago, Microsoft®’s awareness of knowledge management and corporate memory was demonstrated by Bill Gates through his keynote speeches in the second and third Microsoft’s CEO summits that attracted quite a few CEOs and other corporate executives from Fortune 1000 companies. Gates (1998) outlined his vision through a term he coined “digital nervous system,” which is an integrated electronic network that can give people the information they need to solve business and customer problems. An effective digital nervous system should include access to the Internet, reliable e-mail, a powerful database, and excellent line-of-business applications, and should transform three major elements of any business: the relationships to customers and business partners—the e-commerce element; the information flow and relationships among workers within a company—the knowledge management element; and the internal business processes—the business operations element. The recent release of Windows® Tablet PC® edition is an example of a Microsoft tool that supports the concept of digital nervous system.


Author(s):  
Fredrik Ericsson ◽  
Anders Avdic

The importance of knowledge management has been recognized both in academia and in practice. In recent years, corporations have started talking about knowledge management, organizational learning, organizational memory, and computerized support. A few years ago, Microsoft®’s awareness of knowledge management and corporate memory was demonstrated by Bill Gates through his keynote speeches in the second and third Microsoft’s CEO summits that attracted quite a few CEOs and other corporate executives from Fortune 1000 companies. Gates (1998) outlined his vision through a term he coined “digital nervous system,” which is an integrated electronic network that can give people the information they need to solve business and customer problems. An effective digital nervous system should include access to the Internet, reliable e-mail, a powerful database, and excellent line-of-business applications, and should transform three major elements of any business: the relationships to customers and business partners—the e-commerce element; the information flow and relationships among workers within a company—the knowledge management element; and the internal business processes—the business operations element. The recent release of Windows® Tablet PC® edition is an example of a Microsoft tool that supports the concept of digital nervous system.


2011 ◽  
pp. 820-841
Author(s):  
Arla Juntunen

This chapter focuses on the challenges of developing a knowledge management platform to support organizational memory and knowledge transfer. The study is based on a qualitative study in the ICT sector. First, the chapter discusses the development of the KM platform. Second, the benefits, and a competitive advantage of such a platform, are discussed. Finally, the conclusions are made, based on the case study.


Author(s):  
Karto Iskandar

The role of knowledge in an effort to developing and maintaining an organization has been strong regarded as a very important asset. Bina Nusantara is an organization that puts the human resources and paperwork as the main resource to perform maintenance on existing Knowledge. The problems that occur in Bina Nusantara is the high turnover rate leads to knowledge walkout. The purpose of this study is to design and implement features of Knowledge Management System (KMS) in Bina Nusantara organization specifically to facilitate knowledge capture, knowledge sharing, and document knowledge to nurture the development of knowledge that occurs in the environment Bina Nusantara. KMS is expected to prevent the knowledge walkout that due to the high turnover rate at Bina Nusantara. The methodology used in this study is the use of literature study and application design for KMS using Microsoft SharePoint 2010 technology. The conclusion of this study is to take advantage of features available in Microsoft SharePoint 2010 as a KMS media at Bina Nusantara become more optimal and easy Knowledge document search.


2013 ◽  
Vol 1 (1) ◽  
pp. 83
Author(s):  
Ozan Büyükyılmaz

The development and expansion of knowledge management as an important management philosophy has a significant impact on human resources management as well as on organization as a whole. In this context, knowledge management processes have been used as a strategic tool within human resources management.Therefore, functions of human resources management must adapt itself to this change. The purpose of this study is to determine the role of human resources management in the management of knowledge and to reveal the effects of knowledge management practices on the functions of human resources byexamining the relationship between human resources and knowledge management. In this context, a theoretical investigation was conducted. It has been determined that significant changes occurred on the functions of human resources management such as selection and recruitment, performance management, remuneration and reward, training and development within the framework of the knowledge management strategies.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Dasun Bhagya Sapuarachchi

Purpose The purpose of this study is to explore a phenomenon in knowledge management that has been given scant attention: the influence of cultural distance on inter-organizational knowledge transfer in the context of multinational companies involving headquarters in the USA and a subsidiary in Sri Lanka. Design/methodology/approach Designed as a qualitative exploratory study, data was collected through in-depth interviews of 15 participants and documents review. Findings The findings of this study implied that the theoretically introduced cultural dimensions shall be relevant to analyze the phenomenon of this study. Consequently, through the findings of this study, it is argued that inter-organizational knowledge transfer in multinational companies is influenced by cultural distance. Research limitations/implications This study theoretically and empirically contributes to the debates on knowledge transfer in knowledge management research in general and, inter-organizational knowledge transfer in multinational companies between headquarters and subsidiaries with respect to the influence of cultural distance in particular, through the light of Trompenaars’ (1993) cultural dimensions theory. Practical implications The findings of this study could motivate the practitioners to take into account: the influence of cultural distance on inter-organizational knowledge transfer, if inter-organizational knowledge transfer happens in similar contexts: multinational companies with a headquarters in the USA (a western context) and a subsidiary in Sri Lanka (a non-western context) in the practical business world. Originality/value This study provides theoretical and empirical insights into the influence of cultural distance on inter-organizational knowledge transfer in multinational companies between headquarters and subsidiaries in the selected context while suggesting various avenues for further research toward the influence of cultural distance on such phenomenon in similar/dissimilar contexts.


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