Constructive Design Environments

Author(s):  
John G. Gammack

The philosophy of end user design proposes an approach to information systems provision where those involved in the human activity context are central to establishing the relevant requirements for their information systems. In this paper we develop the case for centering definitions and process flows on end users in their active situations. We examine the potential for basing integrated IS development upon the constructive and evolutionary processes in the client context. Provision of enterprise-wise IS design environments in which this approach becomes realistic implies a systemic reappraisal of the role of software engineering methods and their place in IS design. With reference to case studies we consider some organisational characteristics in which evolution of specific information systems can be achieved through provision of such design environments. Representative situations at the level of full application design and customisation, workflow definition and enterprise-wide development are considered.

Author(s):  
Chung-Tzer Liu ◽  
Yi Maggie Guo

End-user satisfaction has always been an important component of Information Systems (IS) success. This is also true for online applications, including online shopping systems, where in addition to being a customer, the shoppers play the role of end-users. Shoppers may not come back to or make a purchase on a Web site if they have an unsatisfactory experience. In this research, we focus on this aspect of online shopping by examining shoppers’ experiences as end-users.


2010 ◽  
pp. 2078-2095
Author(s):  
Chung-Tzer Liu ◽  
Yi Maggie Guo

End user satisfaction has always been an important component of Information Systems (IS) success. This is also true for online applications, including online shopping systems where in addition to being a customer, the shoppers play the role of end users. Shoppers may not come back to or make a purchase on a website if they have an unsatisfactory experience. In this research, we focus on this aspect of online shopping by examining shoppers’ experiences as end users.


1997 ◽  
pp. 537-541
Author(s):  
Richard B. Beeby ◽  
John G. Gammack ◽  
Malcolm K. Crowe

Information Systems (IS) are complex artifacts which could be viewed as playing the role of an interface between the organizational structure and processes and the technological capabilities. IS design is influenced by—and has an influence on—its outer environment: organizational context. Much of past research in IS is of explanatory nature and has largely focused on the processes and functions of outer environment, including organizations and individuals. There is not sufficient theoretical elaboration on the organizational and technological connections of the IS artifacts. Some of the most prominent theoretical models of IS do not incorporate the very nature of information systems to a substantial extent. The information content of these models is also questionable. IS research has been criticized by some members of the research community for lack of identity and lack of relevance.


2010 ◽  
Vol 22 (1) ◽  
pp. 1-22 ◽  
Author(s):  
Margaret Burnett

End-user programming has become ubiquitous; so much so that there are more end-user programmers today than there are professional programmers. End-user programming empowers—but to do what? Make bad decisions based on bad programs? Enter software engineering’s focus on quality. Considering software quality is necessary, because there is ample evidence that the programs end users create are filled with expensive errors. In this paper, we consider what happens when we add considerations of software quality to end-user programming environments, going beyond the “create a program” aspect of end-user programming. We describe a philosophy of software engineering for end users, and then survey several projects in this area. A basic premise is that end-user software engineering can only succeed to the extent that it respects that the user probably has little expertise or even interest in software engineering.


2003 ◽  
pp. 133-143
Author(s):  
Georg Disterer

Many elderly people (age of 60+) are keen on getting familiar with the Internet. At the same time, end-user training gets more and more important for IT management. Therefore, we implemented a graduate Information Systems course, where students have to design, organize, manage, and run a training session, where elderly people can see and try using the Internet. The students learned to design a teaching curriculum and teaching materials, to set up and maintain the technical infrastructure, to organize end-user training, and, most importantly, to teach and to train end-users.


2014 ◽  
Vol 513-517 ◽  
pp. 2141-2144
Author(s):  
Ying Jia ◽  
Be Jun Shen ◽  
Tian Yu Yu ◽  
Jian Gang Zhu

With the promotion of IT applications and the rise of Web 2.0, mass users' individual requirements continue to emerge. How to quickly meet increasing development and maintenance requirements has been a critical problem of software development. Is it possible for end-users to develop software? This paper chooses Web information systems as the research field, studies the end-user programming technology, and designs an end-user oriented visual domain-specific language VUDSL for university Web information systems. VUDSL programming tools are also implemented, to support end-users without the knowledge of software engineering to develop target information systems by visual programming.


JAICT ◽  
2018 ◽  
Vol 3 (2) ◽  
Author(s):  
Roy Sari Milda Siregar

Evaluation of information system performance is needed to get an overview of the ease of end-users in utilizing a new technology. This study aims to evaluate the performance of information systems in a state-owned company (PT PLN Madya Langsa) based on an end-user perspective that is separated into two categories: employees and managers. The level of employee satisfaction (primary user) is measured using EUCS (aspect of: content, accuracy, format, ease of use, timeliness, and satisfaction). The manager's satisfaction level (secondary user) is measured by using IT BSC (aspect of: company contribution, user, operational excellence, and future orientation). The evaluation on the primary user showed that it was low at 25.6%, moderate at 56.64% and high at 18%. The percentage of user satisfaction with the information systems is 72.9% of the results expected by users. Meanwhile, evaluation on the secondary user obtained the following results: low at 10.5%, moderate 84.2% and high at 5.3%. The percentage of user satisfaction with the information system was 92.8% of the results that is expected by users. This study also discusses why there are differences in the percentage of primary user satisfaction compare to the secondary user and provides suggestions how to improve the level of satisfaction of the end users in the future.


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