Intelligent Agent (IA) Systems to Generate User Stories for a Positive User Experience

2014 ◽  
Vol 5 (1) ◽  
pp. 26-40 ◽  
Author(s):  
Cristina Olaverri-Monreal ◽  
Ahmed Elsherbiny Hasan ◽  
Klaus Bengler
Keyword(s):  
User Interface ◽  
User Experience ◽  
Quantitative Measurement ◽  
Intelligent Agent ◽  
Psychological Needs ◽  
User Centered Design ◽  
Story Line ◽  
Software Products ◽  
User Stories ◽  
Development Processes

In User Centered Design (UCD) approaches within software development processes, understanding of users, tasks and environments identifying needs and establishing requirements for a positive user experience (UX) is essential to achieve a high usability. The quantitative measurement of UX relies on the fulfillment of psychological needs that can be addressed in storyboards in order to create a context for a certain experience with a particular application. To facilitate the process of capturing software products functionality, we present in this work a framework based on Intelligent Agent (IA) systems to semi-automatically generate user stories. A strong story line is guaranteed by a character-centric approach and additional supportive agents that are defined through characters' properties in form of needs, behaviors skills and goals. Moreover, we allow for the storage of the created characters into a database, so that they can be reused for further stories and we perform a usability evaluation on the user interface to ensure that it meets users' expectations. The system was classified as easy to use and suitable to perform the intended tasks and it also met users' expectation.

Pengembangan Front-End Website Perpustakaan Politeknik Negeri Jakarta dengan menggunakan Metode User Centered Design

2020 ◽  
Vol 6 (2) ◽  
pp. 89-95
Author(s):  
Cerah Ayunda Prawastiyo ◽  
Indra Hermawan
Keyword(s):  
User Interface ◽  
User Experience ◽  
Black Box ◽  
User Centered Design ◽  
Front End ◽  
System Usability Scale ◽  
System Usability ◽  
Experience Questionnaire ◽  
User Centered

Penggunaan internet di Indonesia khususnya di instansi pendidikan terutama perguruan tinggi yaitu mengandalkan internet untuk mencari kumpulan informasi dan referensi terkait dengan mata kuliah. Salah satu unit di sebuah perguruan tinggi yang menggunakan internet dengan memanfaatkan sistem informasi berbasis website adalah perpustakaan Politeknik Negeri Jakarta (PNJ). Website berperan penting untuk instansi sebagai acuan website yang baik salah satunya dapat dinilai dari sisi User Interface (UI) yang memiliki tampilan menarik dan User Experience (UX) untuk meningkatkan kenyamanan pengguna website. Dalam pengembangan front end website perpustakaan menggunakan metode User Centered Design (UCD), framework bootstrap, bahasa pemrograman HTML5, CSS dan Javascript. Pada tahap evaluasi design dalam bentuk wireframe menggunakan metode System Usability Scale (SUS) mendapatkan skor 83, pengujian black box untuk mengukur fungsionalitas website mendapatkan hasil sesuai dengan skenario, pengujian User Experience Questionnaire (UEQ) untuk mengukur tingkat kenyamanan pengguna website mendapatkan hasil positif.

scholarly journals Evaluasi dan Hasil Review Desain User Interface Prototype Aplikasi Mobile Sitta Universitas Terbuka

2021 ◽  
Vol 10 (3) ◽  
pp. 147
Author(s):  
Unggul Utan Sufandi ◽  
Dwi Astuti Aprijani ◽  
Paken Pandiangan
Keyword(s):  
User Interface ◽  
User Experience ◽  
High Fidelity ◽  
User Centered Design ◽  
User Centered

Sistem Informasi Tiras dan Transaksi Bahan Ajar (SITTA) merupakan sistem yang dimiliki Universitas Terbuka (UT) untuk mengelola layanan dan distribusi bahan ajar ke mahasiswa. Saat ini, sistem tersebut sedang dikembangkan dalam versi mobile berbasis platform Android. Aplikasi mobile SITTA dikembangkan dengan langkah awal berupa pembuatan desain prototype aplikasi. Suatu desain aplikasi perlu dilakukan evaluasi agar aspek-aspek usability dapat sesuai dengan prinsip desain User Interface dan User Experience yang baik dan benar untuk memenuhi kebutuhan user secara tepat. Penelitian ini menghasilkan hasil akhir berupa desain yang telah dievaluasi oleh pakar UI/UX Designer sebagai evaluator untuk memberikan masukkan perbaikan terhadap desain yang dirancang. Penelitian ini menggunakan pendekatan User Centered-Design dan diperoleh rancangan desain arsitektur informasi, rancangan desain user interface dalam bentuk low fidelity prototype (wireframe) dan rancangan desai user interface dalam bentuk high fidelity prototype aplikasi mobile SITTA sebagai desain rancangan yang dibuat berdasarkan evaluasi oleh pakar sesuai prinsip desain.

scholarly journals Design amidst Feuds and Fields: The timeliness of the “rectification of names” proposed by Confucius in the contemporary Babel of newlyforged, catchy concepts, terms, and expressions in the field of design

2020 ◽  
Author(s):  
Luís Cláudio Portugal do Nascimento
Keyword(s):  
User Interface ◽  
User Experience ◽  
Interaction Design ◽  
Interface Design ◽  
Design Thinking ◽  
Systems Design ◽  
User Interface Design ◽  
User Centered Design ◽  
User Experience Design ◽  
Rectification Of Names

This essay examines whether contemporary design is undergoing a decline in its standards of professional and pedagogic quality, due to an identity crisis which has apparently been affecting the field since the late sixties. In light of Confucius’ “rectification of names” imperative, various linguistic and aesthetic implications associated with the alleged loss of design conceptual benchmarks of the very identity and definition of the design discipline and profession are explored. It analyses concrete situations in which narratives on design seemingly weaken its bonds with objective exterior reality, arguably leading to the deterioration of previously valued and nurtured patterns and canons of excellence in technical, aesthetic, linguistic, methodological, and, above all, moral terms in the discipline of design. Attention is also given to a relatively common trend displayed – often, but not always– by “neo design specialists” of erasing conceptual boundaries around the design field, in order to establish subdomains within the greater discipline of design. These tend to be marked by pleonastic and tautological, but nevertheless impressive terminology, such as “information design”, “interface design”, “interaction design”, “user-centered design”, “user-experience design”, “user-interface design”, “communication design”, “experimental design”, “authorial design”, “handicrafts design”, “modern design”, “contemporary design”, “emotional design”, “meta-design”, “sustainable design”, “design systems”, “design thinking” and more, which then subdivides the territory of design amongst various “neo-design specialists” by suggesting, in some instances, the possibility of isolating conceptual attributes (such as, respectively, “information”, “interface”, “interaction”, “user experience”, “user interface”, “design conceptual models and methodological approaches” and so on) from the very identity of the integral design discipline itself. In this context, Confucius’ message of the “rectification of names” may thus be perceived as an important and timely call.

scholarly journals Analisis Usability Existing Product dan Development Product Menggunakan PendekatanUser Centered Design pada E-Commerce

2019 ◽  
Vol 4 (2) ◽  
pp. 93
Author(s):  
Silvana Rasio Henim ◽  
Rery Audilla Putri ◽  
Rika Perdana Sari
Keyword(s):  
User Interface ◽  
Product Development ◽  
User Experience ◽  
Usability Testing ◽  
User Centered Design ◽  
Interface Engineering ◽  
Experience Questionnaire ◽  
User Centered

Usability merupakan salah satu hal penting dalam situs web e-commerce. Hal ini terbukti pada penelitian yang dilakukan oleh User Interface Engineering, Inc., diketahui bahwa 60% waktu terbuang karena orang tidak dapat menemukan informasi yang ingin didapatnya pada suatu website dan ini berdampak pada penurunan produktivitas hingga mengalami kegagalan. Oleh karena itu, digunakanlah teknik yang harus berfokus kepada pengguna yaitu menggunakan pendekatan User Centered Design (UCD). Analisis akan dilakukan dengan membandingan antara existing product dengan development product. Development product adalah website yangakan dikembangkan dengan UCD menggunakan studi kasus toko online Dimahf. Existing product yang digunakan adalah Askalabel sebagai salah satu website e-commerce fashion hijab yang sudah berdiri tahun 2017.Evaluasi dilakukan dengan metode usability testing dan tools User Experience Questionnaire (UEQ). Setelah dilakukan pengujian dengan usability testing didapatkan hasil 100% task sukses dilakukan oleh responden meskipun pertama kali menggunakan kedua website. Kemudian berdasarkan hasil pengujian UEQ didapatkan hasil rata-rata dari seluruh aspek nilai Dima.hf lebih tinggi dari pada Askalabel yaitu 1,54 sedangkan Askalabel 1,26. Responden memiliki persepsi lebih positif terhadap Dima.hf dari pada Askalabel untuk aspek perpecuity, dependability dan novelty, sedangkan Askalabel unggul pada aspek attractiveness, stimulation, dan efficiency.

scholarly journals USER INTERFACE AND USER EXPERIENCE OF INDOSPORT MOBILE APPLICATIONS USING A USER CENTERED DESIGN APPROACH

2020 ◽  
Vol 9 (2) ◽  
pp. 128-138
Author(s):  
Muhammad Raffi Fadli
Keyword(s):  
User Interface ◽  
Production Process ◽  
User Experience ◽  
Mobile Applications ◽  
User Centered Design ◽  
Visual Communication Design ◽  
Main Page ◽  
Ux Design ◽  
Time To Learn ◽  
Almost All

An alternative solution for Indosport, considering the increasingly advanced smartphone development and also followed by the rapid growth of its users in Indonesia. The purpose of this study project is to produce a product in the form of a user interface (UI) and user experience (UX) design in helping to realize targeted mobile applications and not forgetting to apply the principles of visual communication design namely unity and variety, hierarchy, contrast, proportion and balance. The UI and UX design methods go through several stages of work in sequence: pre-production process, production process, and post-production. This design results in UI and UX designs that are equipped with user flow, interface designs, illustrations and prototypes. The main page of the Indosport mobile application is News, Activity, Calendar, and Profile which later on these pages there are several features that are different from the previous page. The making of this UI uses several visual languages such as medium close up, full shot, long shot, close up and medium long shot in the image section contained in the article as well as the depiction of field styles used to almost all visual UI elements. Using several principles in design, namely time to learn, speed of performance, rate of errors by users, retention over time, and subjective satisfaction. The resulting design forms will be distributed directly to the Research and Development division and the IT division from Indosport to be made a native.

scholarly journals Rancang Bangun Aplikasi Doremi sebagai Pengenalan Alat Musik Berbasis Android dengan Metode User Centered Design

2020 ◽  
Vol 2 (1) ◽  
pp. 13
Author(s):  
Lia Ayu Kusumaningrum ◽  
Febrian Murti Dewanto ◽  
Aris Tri jaka Harjanta
Keyword(s):  
User Interface ◽  
User Experience ◽  
Black Box ◽  
User Centered Design ◽  
User Centered

Pendidikan musik memiliki banyak manfaat dalam perkembangan kemampuan seorang anak, salah satunya adalah membantu meningkatkan konsentrasi dan imajinasi anak. Saat ini banyak orang tua yang mulai menyadari bahwa mengenalkan musik pada anak sejak usia dini adalah hal yang penting. Orang tuapun mulai mengajari alat musik secara langsung maupun melalui digital pada anak. Namun aplikasi yang ada saat ini belum memenuhi keinginan dan ketertarikan bagi pengguna. Maka, diberikan solusi rancang bangun aplikasi pengenalan alat musik bernama DOREMI dengan menggunakan metode User Centered Design (UCD). Perancangan aplikasi DOREMI berbasis Android ini memperhatikan banyak aspek. Salah satu aspek paling penting dalam perancangan aplikasi Android ini yaitu desain User Interface dan User Experience (UI/UX). Dengan perancangan UI/UX yang menarik akan menimbulkan minat pada anak-anak untuk belajar alat musik dari aplikasi tersebut. User Interface fokus kepada bagaimana seluruh tampilan aplikasi Android dilihat dan ditata dari antarmuka dengan pengguna. Sedangkan User Experience fokus kepada kenyamanan pengguna saat menggunakan aplikasi. Kemudian aplikasi diuji menggunakan white box dan black box.

User-Centered Design Enhances Usability of an mHealth System for Users with Dexterity Impairments (Preprint)

2020 ◽  
Author(s):  
Kuntal Chowdhary ◽  
Daihua Xie Yu ◽  
Gede Pramana ◽  
Andrea Fairman ◽  
Brad Edward Dicianno ◽  
...  
Keyword(s):  
User Interface ◽  
Mobile Health ◽  
Chronic Conditions ◽  
Independent Living ◽  
Health Interventions ◽  
Self Management ◽  
User Centered Design ◽  
Entire Study ◽  
Efficiency And Effectiveness ◽  
User Centered

BACKGROUND Mobile health (mHealth) systems have been shown to be useful in supporting self-management by promoting adherence to schedules and longitudinal health interventions, especially in people with disabilities (PwD). The Interactive Mobile Health and Rehabilitation (iMHere) System was developed to empower PwD and those with chronic conditions with supports needed for self-management and independent living. Since the first iteration of the iMHere 1.0 app, several studies have evaluated accessibility and usability of the system. Potential opportunities to improve and simplify the user interface (UI) were identified, and the iMHere modules were redesigned accordingly. OBJECTIVE The aim of this study was to evaluate the usability of the redesigned modules within iMHere 1.0. METHODS This study evaluated the original and redesigned MyMeds and SkinCare modules. To assess the participants’ dexterity levels, the Purdue Pegboard Test (PPBT) was administered. Participants were then asked to perform a set of tasks using both the original and redesigned MyMeds and SkinCare modules to assess efficiency and effectiveness. Usability was measured using the Telehealth Usability Questionnaire (TUQ) to evaluate 10 new accessibility features that were added to the redesigned app. Participants were also asked which version they preferred. RESULTS Twenty-four participants with disabilities and varied degrees of dexterity impairments completed the entire study protocol. Participants displayed improved efficiency and effectiveness of use when using the redesigned modules, as compared to the original modules. Participants also reported improved usability and preferred the redesigned modules. CONCLUSIONS This study demonstrated that the iMHere System became more efficient, effective, and usable for individuals with dexterity impairments after redesigning it according to user-centered principles.

Development of the Shift Smartphone App to Support the Emotional Wellbeing of Junior Doctors: Design of a Prototype and Results of Usability and Acceptability Testing (Preprint)

2020 ◽  
Author(s):  
Isabelle Counson ◽  
Alexandra Bartholomew ◽  
Joanna Crawford ◽  
Katherine Petrie ◽  
Geetanjali Basarkod ◽  
...  
Keyword(s):  
Mental Health ◽  
User Experience ◽  
Help Seeking ◽  
Pilot Trial ◽  
User Involvement ◽  
Health Behaviours ◽  
Junior Doctors ◽  
User Centered Design ◽  
Emotional Wellbeing ◽  
Prototype Development

BACKGROUND Junior doctors report higher levels of psychological distress than more senior doctors and report several barriers to seeking professional mental health support, including concerns about confidentiality and career progression. Mobile health applications (mHealth apps) may be utilised to help overcome these barriers to assist the emotional wellbeing of this population and encourage help-seeking. OBJECTIVE We describe the development and pilot trial of the Shift mHealth app to provide an unobtrusive avenue for junior doctors to seek information about, and help for, wellbeing and mental health concerns that is sensitive to workplace settings. METHODS A 4-phase iterative development process was undertaken to create the content and features of Shift involving junior doctors, using principles of user-centered design. These four phases were: I) Needs assessment, based on interviews with 12 junior doctors; II) Prototype development with user experience feedback from two junior doctors; III) Evaluation, consisting of a pilot trial with 22 junior doctors to assess usability and acceptability of the initial prototype; and IV) Redesign, including user experience workshops with 51 junior doctors. RESULTS Qualitative results informed the content and design of Shift to ensure the app was tailored to junior doctors’ needs. The Shift app prototype contained cognitive-behavioural, mindfulness, value-based actions, and psychoeducational modules, as well as a tracking function visualising patterns of daily variations in mood and health behaviours. Pilot testing revealed possible issues with the organisation of the app content, which were addressed in a thorough restructuring and redesign of Shift with the help of junior doctors across three user experience workshops. CONCLUSIONS The current research demonstrates the importance of ongoing end-user involvement in the creation of a specialised mHealth app for a unique working population experiencing profession-specific stressors and barriers to help-seeking. The development and pilot trial of this novel Shift mHealth app are first steps in addressing the mental health and support-seeking needs of junior doctors, although further research is required to validate its effectiveness and appropriateness on a larger scale.

scholarly journals Systematic Development of Patient Decision Aids: An Update from the IPDAS Collaboration

2021 ◽  
pp. 0272989X2110141
Author(s):  
Holly O. Witteman ◽  
Kristin G. Maki ◽  
Gratianne Vaisson ◽  
Jeanette Finderup ◽  
Krystina B. Lewis ◽  
...  
Keyword(s):  
Decision Aid ◽  
Decision Aids ◽  
Rapid Development ◽  
User Involvement ◽  
User Centered Design ◽  
Patient Decision Aid ◽  
Patient Decision Aids ◽  
Patient Decision ◽  
Development Processes ◽  
Systematic Development

Background The 2013 update of the evidence informing the quality dimensions behind the International Patient Decision Aid Standards (IPDAS) offered a model process for developers of patient decision aids. Objective To summarize and update the evidence used to inform the systematic development of patient decision aids from the IPDAS Collaboration. Methods To provide further details about design and development methods, we summarized findings from a subgroup ( n = 283 patient decision aid projects) in a recent systematic review of user involvement by Vaisson et al. Using a new measure of user-centeredness (UCD-11), we then rated the degree of user-centeredness reported in 66 articles describing patient decision aid development and citing the 2013 IPDAS update on systematic development. We contacted the 66 articles’ authors to request their self-reports of UCD-11 items. Results The 283 development processes varied substantially from minimal iteration cycles to more complex processes, with multiple iterations, needs assessments, and extensive involvement of end users. We summarized minimal, medium, and maximal processes from the data. Authors of 54 of 66 articles (82%) provided self-reported UCD-11 ratings. Self-reported scores were significantly higher than reviewer ratings (reviewers: mean [SD] = 6.45 [3.10]; authors: mean [SD] = 9.62 [1.16], P < 0.001). Conclusions Decision aid developers have embraced principles of user-centered design in the development of patient decision aids while also underreporting aspects of user involvement in publications about their tools. Templates may reduce the need for extensive development, and new approaches for rapid development of aids have been proposed when a more detailed approach is not feasible. We provide empirically derived benchmark processes and a reporting checklist to support developers in more fully describing their development processes. [Box: see text]

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