Factors of Usage Evaluation for a Tax Information System

2019 ◽  
Vol 11 (3) ◽  
pp. 1-18
Author(s):  
Stavros Ioannis Valsamidis ◽  
Ioannis Petasakis ◽  
Sotirios Kontogiannis ◽  
Fotini Perdiki
Keyword(s):  
Information System ◽  
Information Systems ◽  
Critical Factor ◽  
Public And Private ◽  
The Public ◽  
Government Services ◽  
Satisfactory Performance ◽  
Electronic Transactions ◽  
Usage Evaluation ◽  
Office Employees

The Greek taxation information system is now in the second decade of its operation. Although many weaknesses were recorded in the first decade, it has been operating sufficiently well during the last five years. One critical factor for the satisfactory performance for each information system is the acceptance by its users. The purpose of this study is to investigate the parameters affecting the positive or negative intentions in the use of information systems by tax office employees, as well as their contribution to the transactions between the public and private sectors and their effects. This article focuses on three important factors: (1) those that affect the acceptance of e-government systems by employees, (2) those that affect employees' intention to accept the e-government services, and (3) the contribution of information systems to electronic transactions their effects. In particular, research is done to identify the parameters that affect the intentions for using TAXIS platform by tax office employees of four branches in the Region of Eastern Macedonia and Thrace.

scholarly journals PERANCANGAN SISTEM INFORMASI BOOKING PEREKAMAN E-KTP (SI MBOK) BERBASIS WEB

2019 ◽  
Vol 15 (1) ◽  
pp. 69-76
Author(s):  
Hasan Basri ◽  
Salman Alfarizi ◽  
Alif Rizqi Mulyawan ◽  
Aldi Wiguna ◽  
Izmi Habiba
Keyword(s):  
Information System ◽  
Information Systems ◽  
The Internet ◽  
Internet Services ◽  
Web Based ◽  
The Public ◽  
Government Services ◽  
Maximum Work ◽  
The Government

A based information system is a system that can be used for the dissemination of information through internet services. In this case, the internet is becoming the provider of a set of information that is posted or uploaded, so that the public can see it every time. Therefore the presence of the internet makes it easier for people to be able to implement the results of the analysis of a system so that the formation of web-based information systems. Government services were supposed to use web-based information systems, it is used in order to obtain maximum work achievement. As an example, a case study a Government Ministry was having some complaints from the community is a service of recording E-ID CARD that is experiencing such a long queue. Therefore this web-based information systems within the scope of the reservation Recording E-ID CARD can reduce prolonged queue numbers so that people feel not satisfied against the Government. On this research produced a design of web-based information systems that can be implemented on the Booking process of recording E-ID CARDS in each Government Ministry offices.

scholarly journals Dynamic Passenger Information System in public transport: analysis of utility and passengers’ satisfaction on the example of KZK GOP

2017 ◽  
Vol 18 (6) ◽  
pp. 16-21
Author(s):  
Ewa Brożyna
Keyword(s):  
Information System ◽  
Information Systems ◽  
Public Transport ◽  
Online Research ◽  
The Public ◽  
Rate Analysis ◽  
Performance Quality ◽  
Research Goal ◽  
Transport Analysis

This article presents topic of Dynamic Passenger Information Systems which are more and more often used in the public transport. It focuses on analysis of utility and passengers’ satisfaction of this type of system. In the first chapter there are information about DPI system that is used by one of the larger organizer of public transport – KZK GOP (Komunikacyjny Związek Komunalny Górnośląskiego Okręgu Przemysłowego). In next part of article there is online research results made by author in March – April 2017 among the passengers of KZK GOP. Research goal was knowing the utility and passengers’ satisfaction of DPI system KZK GOP. There took part 635 people in research. Respondents judged the performance quality of DPI system KZK GOP as sufficient (average rating: 3,18 on scale from 1 to 5 where 5 was the highest rate). Analysis of this research summary will let to more detailed knowing passengers’ opinion for DPI system KZK GOP and will let to suggest the actions which goal will be improvement this system.

scholarly journals Literature review on models for measuring the contribution of the information system to performance

2021 ◽  
Vol 3 (4) ◽  
pp. 478-488
Author(s):  
Mohamed OMARI ◽  
Hafida NIA
Keyword(s):  
Information System ◽  
Information Systems ◽  
Literature Review ◽  
Behavioral Approach ◽  
Resource Theory ◽  
Public And Private ◽  
Multidimensional Concept

The information system (IS) occupies an essential place in public and private establishments and managers are constantly seeking to create value by implementing information systems that generate tangible and intangible gains. To do this, they are constantly investing in information systems to improve their performance and generate results. However, these managers are constantly questioning the relevance and effectiveness of these investments. The information system poses a problem of definition given that it is a multidimensional concept, and also of measurement. The objective of this paper is to review the literature on the different models for measuring the contribution of information systems to the performance of organizations, based on the resource theory and the behavioral approach in a processual perspective. This literature review allows us to identify and present these models, with a view to testing them in various contexts.

scholarly journals Standardized Flexibility: The Choreography of ICT in Standardization of Service Work

2013 ◽  
Vol 4 (4) ◽  
pp. 679-698 ◽  
Author(s):  
Maria Røhnebæk
Keyword(s):  
Information System ◽  
Information Systems ◽  
Public Services ◽  
Due Process ◽  
Local Level ◽  
The Public ◽  
Local Responses ◽  
Information And Communication ◽  
The Relationship

This article is based on a research project that explores the proliferation of information and communication technology (ICT) in public services. Furthermore, the research explores how the enhanced presence of ICT relates to efforts to increas-ingly individualise the service delivery. It can be argued that enhanced individualisation requires increased levels of discretion and flexibility. At the same time, this flexibility needs to be implemented within a standardized framework to ensure due process and to meet demands for efficiency. As local-level work practices in the public services are increasingly being enabled through ICT, the information systems can thus be seen to offer ’standardized flexibility’. Hence, the information systems work as both enablers of flexibility and as controllers of the same. This research explores how this duality manifests empirically at the local-level of the Norwegian employment and welfare services (NAV). It focuses on the in-terface of the information systems and local-level employees. In this article, I portray the role of the information system, Arena, with regard to how the front-line employees structure and organize their work. This portrayal reveals that the information system reflects an ideal world which is out of tune with local working conditions. The employees are thus facing gaps between the ideals of the system and their actual work context. The main purpose of the paper is to illustrate how the employees deal with this gap; I identify three types of responses and strategies. Moreover, I suggest that the relationship between the information systems and different kinds of local responses may be fruitfully analysed by drawing an analogy with choreography and dancing. The second purpose of this article is thus to outline how the metaphor of choreography may provide a suitable theoretical lens for analysing ICT-enabled standardization of work.

Measuring the Benefit of Interoperability

2011 ◽  
pp. 321-338
Author(s):  
Eleni Zampou ◽  
Stelios Eliakis ◽  
Katerina Pramatari
Keyword(s):  
Information Systems ◽  
Public Sector ◽  
Business Process ◽  
Activity Based Costing ◽  
Public Agencies ◽  
Traditional Use ◽  
Business Process Modelling ◽  
The Public ◽  
Government Services ◽  
The Mean

Governments started e-government strategies to renew the public sector and eliminate existing bureaucracy and therefore reduce costs. Interoperability appears as the mean for accomplishing the interlinking of information systems, applications and ways of working not only within governments but also in their interaction with the administration, enterprises and public sector. The main source of administration costs is the traditional use of paper as the linkage element between public agencies. Integrated electronic processes between public agencies can be the solution to reduce these costs and create a more efficient public sector. This paper proposes an approach for measuring the benefit of incorporating interoperability in e-government. This approach is based on the identification and analysis of certain processes (business process modelling) and on the activity based costing method. In particular, this approach concerns the measuring of benefit of applying interoperability in e-government services.

Agricultural Information Systems (AGRIS) as a Catalyst for Sustainable Development Goals (SDGs) in Africa

2021 ◽  
pp. 109-133
Author(s):  
Lukman Raimi ◽  
Ferdinand Ndifor Che ◽  
Rufai Mohammed Mutiu
Keyword(s):  
Sustainable Development ◽  
Information Systems ◽  
Food Production ◽  
Agricultural Development ◽  
Agricultural Sector ◽  
Public And Private ◽  
The Public ◽  
General Management ◽  
Development Goals ◽  
Production Increase

The absence of well-developed agricultural information systems (AGRIS) has continued to hinder agricultural development in Africa. Efforts designed to modernize agriculture through AGRIS by the public and private sectors have been hindered by administrative bottlenecks, weak political will from governments, display of ineptitude by farmers/associations, and institutional corruption. In view of the foregoing, this chapter discusses AGRIS as a catalyst for SDGs in Africa. An effective AGRIS will strengthen decisions on the general management of the agricultural sector. Deploying the AGRIS for the management of agriculture will boost food production, increase the GDPs and directly strengthen the actualization of SDG 1, SDG 2, SDG 3, SDG 8, SDG 9, SDG 10, SDG 11, SDG 12, SDG 14, SDG 15, SDG 17, and indirectly impact other SDGs. Ultimately, this chapter suggests leveraging AGRIS for mitigating all the identified challenges to agricultural development in the continent.

Agricultural Information Systems (AGRIS) as a Catalyst for Sustainable Development Goals (SDGs) in Africa

2022 ◽  
pp. 626-649
Author(s):  
Lukman Raimi ◽  
Ferdinand Ndifor Che ◽  
Rufai Mohammed Mutiu
Keyword(s):  
Sustainable Development ◽  
Information Systems ◽  
Food Production ◽  
Agricultural Development ◽  
Agricultural Sector ◽  
Public And Private ◽  
The Public ◽  
General Management ◽  
Development Goals ◽  
Production Increase

The absence of well-developed agricultural information systems (AGRIS) has continued to hinder agricultural development in Africa. Efforts designed to modernize agriculture through AGRIS by the public and private sectors have been hindered by administrative bottlenecks, weak political will from governments, display of ineptitude by farmers/associations, and institutional corruption. In view of the foregoing, this chapter discusses AGRIS as a catalyst for SDGs in Africa. An effective AGRIS will strengthen decisions on the general management of the agricultural sector. Deploying the AGRIS for the management of agriculture will boost food production, increase the GDPs and directly strengthen the actualization of SDG 1, SDG 2, SDG 3, SDG 8, SDG 9, SDG 10, SDG 11, SDG 12, SDG 14, SDG 15, SDG 17, and indirectly impact other SDGs. Ultimately, this chapter suggests leveraging AGRIS for mitigating all the identified challenges to agricultural development in the continent.

scholarly journals LA VALORACION DE LOS EXPERTOS SOBRE LAS ESTADISTICAS RELATIVAS AL CONOCIMIENTO DE LOS TURISTAS

2021 ◽  
pp. 277-299
Author(s):  
María Pilar Peñarrubia Zaragoza
Keyword(s):  
Information System ◽  
Public Administration ◽  
Private Companies ◽  
Public And Private ◽  
Tourist Behavior ◽  
The Public ◽  
Behavior Based ◽  
Private Management ◽  
Tourist Information

El conocimiento del comportamiento del turista, a partir de la información que generan y recogen tanto administraciones públicas, como privadas, resulta clave para la planificación de los destinos. Por ello, es fundamental conocer la opinión de los expertos al respecto. La realización de entrevistas personales a diferentes actores de la administración pública, la empresa privada y el ámbito universitario ha permitido detectar necesidades y demandas reales de información en relación al comportamiento del turista, así como realizar una reflexión relativa a la necesidad de la formulación de un Sistema de Información Turístico público. Knowledge of tourist behavior, based on the information generated and collected by both public and private management, is key for destination planning. Therefore, in this regard, it is essential to know the experts' opinions. Carrying out personal interviews with different players in the public administration, private companies and the academy has enabled finding actual needs and requirements of information regarding tourist behaviors, as well as reflecting on the necessity of the development of a public Tourist Information System.

scholarly journals DESIGN OF WEB-BASED INFORMATION SYSTEMS ON PT. STARVINDO ASIA UTAMA

2021 ◽  
Vol 3 (3) ◽  
pp. 259-266
Author(s):  
Deny Novianti ◽  
Anggi Oktaviani ◽  
Dahlia Sarkawi ◽  
Agus Priadi ◽  
Dwi Bagus Surbakti
Keyword(s):  
Information System ◽  
Information Systems ◽  
Public Relations ◽  
Data Management ◽  
The Internet ◽  
Management Support ◽  
Web Based ◽  
The Public ◽  
Internet Network

The information system is a system within an organization that meets the needs of data management, support the operation, managerial and strategic activities of an organization or agency and provide reports for a particular party to utilize the computer as a means to access the Internet network. To be able to manage data in the form of a database, it is necessary to develop a web-based information system. For that we need an information system that can facilitate the running of a sales transaction and as a promotional event, so that it is expected to increase sales at the company and compete with other companies. Public relations can be defined relations among the public, showed large public who must perform the connection, and because the public a lot, then indicate the number of relationships. PT. Starvindo Asia Utama only uses brochures as a promotional tool. The purpose of making this web program is to facilitate service sales transactions so that it is more economical, fast and easy without the need to be hindered by distance and time.

scholarly journals WEB-BASED LAWYER INFORMATION SYSTEM DESIGN AT NURHADISIGITLAW OFFICE

2021 ◽  
Vol 4 (1) ◽  
pp. 71-77
Author(s):  
Mohammad Syamsul Aziz
Keyword(s):  
Information System ◽  
Information Systems ◽  
Programming Languages ◽  
Private Industry ◽  
Public And Private ◽  
Web Based ◽  
Information System Design ◽  
Government Education ◽  
Information System Technology ◽  
Almost All

The presence of information systems today can be felt by almost all elements of society. In the elements of government, education, public and private industry, even UMKN has started to use information systems in carrying out their activities. The development of information system technology has not fully touched the current field, one of them is the element of the profession as a lawyer. In the 4.0 revolution era, lawyers should use a website-based information system. This is done to make easy for clients to get information quickly and accurately. Making information systems using the waterfall method can run effectively, because it has phase of system requirements analysis, design, coding, and testing. With the support of the HTML, PHP, Javascript, and CodeIgniter programming languages ​​so that the process of creating a lawyer information system at NurhadiSigit Law Officer runs as expected and can be implemented optimally.

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