E-Marketing on Online Social Networks and Ethical Issues

2012 ◽  
Vol 2 (4) ◽  
pp. 1-14 ◽  
Author(s):  
Gajendra Sharma ◽  
Li Baoku

Online social network is any electronic tool or application that provides information, allowing collaboration, interaction, and sharing information among users. The social network can be utilized as an e-marketing tool with low-cost and effective source of medium for marketers to identify market needs, customer experiences, competitive movements, and trends. The purpose of this paper is to study the significance of online social networks based on web 2.0 technologies on e-marketing promotion and potential challenging issue as well as needs of ethical standards. The paper adopts a broad literature review relating to e-marketing on online social networks and ethics. This study examines that the ethical issues such as acts, regulations and policies that govern privacy, the collection of personal information and the protection of a user’s identity are crucial when using social network for e-marketing and business promotion. As a communication tool the online social networks play a key role to reach initial product adopters and maintain interaction and collaboration with customers for market promotion.

2014 ◽  
pp. 926-940
Author(s):  
Gajendra Sharma ◽  
Li Baoku

Online social network is any electronic tool or application that provides information, allowing collaboration, interaction, and sharing information among users. The social network can be utilized as an e-marketing tool with low-cost and effective source of medium for marketers to identify market needs, customer experiences, competitive movements, and trends. The purpose of this paper is to study the significance of online social networks based on web 2.0 technologies on e-marketing promotion and potential challenging issue as well as needs of ethical standards. The paper adopts a broad literature review relating to e-marketing on online social networks and ethics. This study examines that the ethical issues such as acts, regulations and policies that govern privacy, the collection of personal information and the protection of a user's identity are crucial when using social network for e-marketing and business promotion. As a communication tool the online social networks play a key role to reach initial product adopters and maintain interaction and collaboration with customers for market promotion.


Author(s):  
Sarah Bouraga ◽  
Ivan Jureta ◽  
Stéphane Faulkner

The last decade has seen an increasing number of online social network (OSN) users. As they grew more and more popular over the years, OSNs became also more and more profitable. Indeed, users share a considerable amount of personal information on these sites, both intentionally and unintentionally. And thanks to this enormous user base, social networks are able to generate recommendations, attract numerous advertisers, and sell data to companies. This situation has sparked a lot of interest in the research community. Indeed, users grow more uncomfortable with the idea that they do not have full control over their own data. The lack of control can even be amplified when a user holds an account on various OSNs. The data she shares is then spread over multiple platforms. This chapter addresses the notion of portable profile, which could help users to gain more control or more awareness of the data collected about her. In this chapter, the authors discuss the advantages and drawbacks of a portable profile. Secondly, they propose a conceptual model for the data in this unified profile.


Author(s):  
Sarah Bouraga ◽  
Ivan Jureta ◽  
Stéphane Faulkner

The last decade has seen an increasing number of Online Social Network (OSN) users. As they grew more and more popular over the years, OSNs become also more and more profitable. Indeed, users share a considerable amount of personal information on these sites, both intentionally and unintentionally. And thanks to this enormous user base, social networks are able to generate recommendations; attract numerous advertisers; and sell the data to companies. This situation has sparked a lot of interest in the research community. Researchers have studied, among other topics, the issues of trust and privacy. Indeed, users grow more uncomfortable with the idea that they do not have full control over their own data. This paper addresses the notion of portable profile. The authors will discuss the advantages and drawbacks of a portable profile, from the perspective of the user and of the online social network. Secondly, the authors will propose a conceptual model for the data in this unified profile.


2021 ◽  
Vol 9 (1) ◽  
Author(s):  
Sunyoung Park ◽  
Lasse Gerrits

AbstractAlthough migration has long been an imperative topic in social sciences, there are still needs of study on migrants’ unique and dynamic transnational identity, which heavily influences the social integration in the host society. In Online Social Network (OSN), where the contemporary migrants actively communicate and share their stories the most, different challenges against migrants’ belonging and identity and how they cope or reconcile may evidently exist. This paper aims to scrutinise how migrants are manifesting their belonging and identity via different technological types of online social networks, to understand the relations between online social networks and migrants’ multi-faceted transnational identity. The research introduces a comparative case study on an online social movement led by Koreans in Germany via their online communities, triggered by a German TV advertisement considered as stereotyping East Asians given by white supremacy’s point of view. Starting with virtual ethnography on three OSNs representing each of internet generations (Web 1.0 ~ Web 3.0), two-step Qualitative Data Analysis is carried out to examine how Korean migrants manifest their belonging and identity via their views on “who we are” and “who are others”. The analysis reveals how Korean migrants’ transnational identities differ by their expectation on the audience and the members in each online social network, which indicates that the distinctive features of the online platform may encourage or discourage them in shaping transnational identity as a group identity. The paper concludes with the two main emphases: first, current OSNs comprising different generational technologies play a significant role in understanding the migrants’ dynamic social values, and particularly, transnational identities. Second, the dynamics of migrants’ transnational identity engages diverse social and situational contexts. (keywords: transnational identity, migrants’ online social networks, stereotyping migrants, technological evolution of online social network).


Author(s):  
Abhishek Vaish ◽  
Rajiv Krishna G. ◽  
Akshay Saxena ◽  
Dharmaprakash M. ◽  
Utkarsh Goel

The aim of this research is to propose a model through which the viral nature of an information item in an online social network can be quantified. Further, the authors propose an alternate technique for information asset valuation by accommodating virality in it which not only complements the existing valuation system, but also improves the accuracy of the results. They use a popularly available YouTube dataset to collect attributes and measure critical factors such as share-count, appreciation, user rating, controversiality, and comment rate. These variables are used with a proposed formula to obtain viral index of each video on a given date. The authors then identify a conventional and a hybrid asset valuation technique to demonstrate how virality can fit in to provide accurate results.The research demonstrates the dependency of virality on critical social network factors. With the help of a second dataset acquired, the authors determine the pattern virality of an information item takes over time.


2019 ◽  
Vol 10 ◽  
pp. 35
Author(s):  
Andrey  Rodrigues ◽  
Natasha  M. C. Valentim ◽  
Eduardo  Feitosa

In the last few years, Online Social Networks (OSN) have experienced growth in the number of users, becoming an increasingly embedded part of people’s daily lives. Privacy expectations of OSNs are higher as more members start realizing potential privacy problems they face by interacting with these systems. Inspection methods can be an effective alternative for addressing privacy problems because they detect possible defects that could be causing the system to behave in an undesirable way. Therefore, we proposed a set of privacy inspection techniques called PIT-OSN (Privacy Inspection Techniques for Online Social Network). This paper presents the description and evolution of PIT-OSN through the results of a preliminary empirical study. We discuss the quantitative and qualitative results and their impact on improving the techniques. Results indicate that our techniques assist non-expert inspectors uncover privacy problems effectively, and are considered easy to use and useful by the study participants. Finally, the qualitative analysis helped us improve some technique steps that might be unclear.


Author(s):  
Jaymeen R. Shah ◽  
Hsun-Ming Lee

During the next decade, enrollment growth in Information Systems (IS) related majors is unlikely to meet the predicted demand for qualified IS graduates. Gender imbalance in the IS related program makes the situation worse as enrollment and retention of women in the IS major has been proportionately low compared to male. In recent years, majority of high school and college students have integrated social networking sites in their daily life and habitually use these sites. Providing female students access to role models via an online social network may enhance their motivation to continue as an IS major and pursue a career in IS field. For this study, the authors follow the action research process – exploration of information systems development. In particular, a Facebook application was developed to build the social network connecting role models and students. Using the application, a basic framework is tested based on the gender of participants. The results suggest that it is necessary to have adequate number of role models accessible to students as female role-models tend to select fewer students to develop relationships with a preference for female students. Female students likely prefer composite role models from a variety of sources. This pilot study yields valuable lessons to provide informal learning fostered by role modeling via online social networks. The Facebook application may be further expanded to enhance female students' interests in IS related careers.


2020 ◽  
Author(s):  
Kumaran P ◽  
Rajeswari Sridhar

Abstract Online social networks (OSNs) is a platform that plays an essential role in identifying misinformation like false rumors, insults, pranks, hoaxes, spear phishing and computational propaganda in a better way. Detection of misinformation finds its applications in areas such as law enforcement to pinpoint culprits who spread rumors to harm the society, targeted marketing in e-commerce to identify the user who originates dissatisfaction messages about products or services that harm an organizations reputation. The process of identifying and detecting misinformation is very crucial in complex social networks. As misinformation in social network is identified by designing and placing the monitors, computing the minimum number of monitors for detecting misinformation is a very trivial work in the complex social network. The proposed approach determines the top suspected sources of misinformation using a tweet polarity-based ranking system in tandem with sarcasm detection (both implicit and explicit sarcasm) with optimization approaches on large-scale incomplete network. The algorithm subsequently uses this determined feature to place the minimum set of monitors in the network for detecting misinformation. The proposed work focuses on the timely detection of misinformation by limiting the distance between the suspected sources and the monitors. The proposed work also determines the root cause of misinformation (provenance) by using a combination of network-based and content-based approaches. The proposed work is compared with the state-of-art work and has observed that the proposed algorithm produces better results than existing methods.


2016 ◽  
Vol 20 (3) ◽  
pp. 499-511 ◽  
Author(s):  
Daniel Palacios-Marqués ◽  
Simona Popa ◽  
María Pilar Alguacil Mari

Purpose The purpose of this paper is to explore the effect of online social networks and competency-based management on innovation capability. Design/methodology/approach The paper is theory-confirming. Theoretical relationships were tested using an empirical study of 289 firms from the Spanish biotechnology and telecommunications industries. Findings Results confirm that online social network use for internal cognitive processes (e.g. reading, searching and storing information) and external cognitive processes (e.g. sharing and co-creating knowledge) positively affects knowledge transfer. This knowledge helps firms to achieve superior competency in R&D to succeed in innovation programs. Research Limitations/implications All survey respondents were from Spain, which may limit the generalizability of findings. A longitudinal approach was not used. However, doing so would make it possible to explore time lags between online social network use, competency-based management and innovation. Practical Implications This paper highlights the potential as well as the limitations of online social networks and competency-based management in promoting innovation capability. Businesses must consciously manage the assimilation and use of online social networks to benefit from them. Originality/value The study contributes to the literature by identifying effects on innovation capability at the meso-level (i.e. online social networks). Findings highlight the need for a shift in focus away from collaborating and interacting in online social networks (micro-level) and organizational contexts (macro-level) so as to improve innovation capability.


2021 ◽  
Vol 17 (4) ◽  
pp. 92-116
Author(s):  
Syed Shah Alam ◽  
Chieh-Yu Lin ◽  
Mohd Helmi Ali ◽  
Nor Asiah Omar ◽  
Mohammad Masukujjaman

Most businesses have online social media presence; therefore, understanding of working adult's perception on buying through online social networks is vital. The aim of this study is to examine the effect of perceived value, sociability, usability, perceived risk, trust, and e-word-of-mouth on buying intention through online social network sites. The research model for this study was developed based on the literature on information system research. This study adopted convenient sampling of non-probability sampling procedure. Data were collected through self-administered questionnaire, and PLS-based path analysis was used to analyse responses. The findings of the study shows that perceived value, sociability, usability, e-word-of-mouth, attitude, and subjective norm are significant constructs of buying intention through online social networks. This research can serve as a starting point for online shopping research through online social media while encouraging further exploration and integration addition adoption constructs.


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