Virtual Collaboration in Distance Learning Environments
This case study compares technology tools and communication practices of two virtual groups to understand how these vary between academia and the workplace. A group of professionals working virtually is compared to a group of distance learning graduate students, and conclusions are drawn regarding how to better prepare students like these for the future of virtual work. Task-based conversations within the groups are examined. Results may help distance educators understand what tools students should have access to depending on the tasks required in an assignment. It may also help determine what kinds of transferable technology skills our students need prior to entering the workforce. Findings include suggestions for educators regarding how to approach group work in online educational environments, such as making considerations for multiple technologies that serve various purposes and support collective collaboration. A technology matrix is provided for determining which collaboration technology tools to use along with guidelines for making such decisions.