Sensitive Business Processes: Characteristics, Representation, and Evaluation of Modeling Approaches

2018 ◽  
Vol 9 (1) ◽  
pp. 41-77
Author(s):  
Mariam Ben Hassen ◽  
Mohamed Turki ◽  
Faiez Gargouri
Keyword(s):  
Business Process ◽  
Business Processes ◽  
Evaluation Framework ◽  
Dynamic Complexity ◽  
Business Process Modelling ◽  
Multi Criteria Evaluation ◽  
Modeling Formalism ◽  
High Degree ◽  
Medical Process ◽  
Selection Of

This article presents a set of sensitive business process (SBP) modeling requirements and proposes a multi-criteria evaluation framework to appraise the expressiveness of currently widely used business process modelling formalisms to select the most suitable for SBP representation. The modelling of SBPs, be they process oriented or knowledge oriented, presents special requirements dictated by several factors: the highly dynamic complexity and flexibility of the processes; the high number of critical activities requiring intensive acquisition, sharing, storage and (re)use of very specific crucial knowledge; the specificity and diversity of information and knowledge sources; and the high degree of collaboration and interaction (intra/inter-organizational) among participants (who apply, create and share a great amount of very important tacit organizational knowledge, in order to achieve collective objectives and create value). As SBP models get more complex, the selection of the appropriate modeling formalism gains in importance to improve the identification of crucial knowledge that is mobilized and created by these processes. Furthermore, the result of the evaluation led us to justify the choice of the better one positioned nowadays, the standard BPMN 2.0. Besides, the authors have illustrated the practical applicability of this specification on a medical process in the context of the organization of protection of the motor disabled people of Sfax-Tunisia.

Comparative Analysis of Contemporary Modeling Languages Based on BPM4KI Meta-Model for Sensitive Business Processes Representation

2018 ◽  
Vol 14 (3) ◽  
pp. 41-78 ◽  
Author(s):  
Mariam Ben Hassen ◽  
Mohamed Turki ◽  
Faïez Gargouri
Keyword(s):  
Business Process ◽  
Business Processes ◽  
Evaluation Framework ◽  
Modeling Languages ◽  
Dynamic Complexity ◽  
Business Process Modelling ◽  
Multi Criteria Evaluation ◽  
Modeling Formalism ◽  
High Degree ◽  
Selection Of

This article presents a set of Sensitive Business Process (SBP) modeling requirements and proposes a multi-criteria evaluation framework to appraise the expressiveness of currently widely used business process modelling formalisms to select the most suitable for SBP representation. The modelling of SBPs, be they process oriented or knowledge oriented, presents special requirements dictated by several factors: the highly dynamic complexity and flexibility of the processes; the high number of critical activities requiring intensive acquisition, sharing, storage and (re)use of very specific crucial knowledge; the specificity and diversity of information and knowledge sources; and the high degree of collaboration and interaction (intra/inter-organizational) among participants (who apply, create and share a great amount of very important tacit organizational knowledge, in order to achieve collective objectives and create value). As SBP models get more complex, the selection of the appropriate modeling formalism gains in importance to improve the identification of crucial knowledge that is mobilized and created by these processes. Furthermore, the result of the evaluation led us to justify the choice of the better one positioned nowadays, the standard BPMN 2.0. Besides, the authors have illustrated the practical applicability of this specification on a medical process in the context of the organization of protection of the motor disabled people of Sfax-Tunisia.

Business processes in the insurance company: The method of operation through separating the key areas of activities

2020 ◽  
Vol 23 (11) ◽  
pp. 1269-1290
Author(s):  
A.A. Turgaeva
Keyword(s):  
Business Process ◽  
Business Processes ◽  
Systems Approach ◽  
Insurance Company ◽  
Entry And Exit ◽  
Control Procedures ◽  
Selection Of

Subject. This article analyzes the business processes in the insurance company, using the method of their operation with the selection of key areas of activity. Objectives. The article aims to describe certain business processes in insurance, highlighting participants, lines of activity, and the sequence of procedures. It analyzes the business process Settlement of Losses, which is one of the significant business processes in the insurance company. Methods. For the study, I used the methods of induction and deduction, analogy, and the systems approach. Results. Based on the analysis and description of business processes in the insurance company and the identification of key elements and steps in terms of the effectiveness of decisions, the article identifies the checkpoints of Entry and Exit, activity direction, and resources of the Settlement of Losses process. Conclusions. The application of the categories that split business processes makes it possible to develop step regulation for all processes and acceptable control procedures for different operations. The presented checkpoints at different steps of the business process will help identify weaknesses and eliminate them by re-checking the point.

scholarly journals Adaptive business rules framework for workflow management

2019 ◽  
Vol 25 (5) ◽  
pp. 948-971
Author(s):  
Kanana Ezekiel ◽  
Vassil Vassilev ◽  
Karim Ouazzane ◽  
Yogesh Patel
Keyword(s):  
Real Time ◽  
Business Process ◽  
Business Processes ◽  
Object Oriented ◽  
Process Modelling ◽  
Semantic Indexing ◽  
Business Rules ◽  
Business Process Modelling ◽  
Bottom Up ◽  
Content Type

Purpose Changing scattered and dynamic business rules in business workflow systems has become a growing problem that hinders the use and configuration of workflow-based applications. There is a gap in the existing research studies which currently focus on solutions that are application specific, without accounting for the universal logical dependencies between the business rules and, as a result, do not support adaptation of the business rules in real time. The paper aims to discuss this issue. Design/methodology/approach To tackle the above problems, this paper adopts a bottom-up approach, which puts forward a component model of the business process workflows and then adds business rules which have clear logical semantics. This allows incremental development of the workflows and semantic indexing of the rules which govern them during the initial acquisition. Findings The paper introduces an event-driven model for development of business workflows which is purely logic-based and can be easily implemented using an object-oriented technology, together with a model of the business rules dependencies which supports incremental semantic indexing. It also proposes a two-level inference mechanism as a vehicle for controlling the business process execution and the process of adaptation of the business rules at real time based on propagating the dependencies. Research limitations/implications The framework is strictly logical and completely domain-independent. It allows to account both synchronous and asynchronous triggering events as well as both qualitative and quantitative description of the conditions of the rules. Although our primary interest is to apply the framework to the business processes typical in the construction industry we believe our approach has much wider potential due to its strictly logical formalization and domain independence. In fact it can be used to control any business processes where the execution is governed by rules. Practical implications The framework could be applied to both large business process modelling tasks and small but very dynamic business processes like the typical digital business processes found in online banking or e-Commerce. For example, it can be used for adjusting security policies by adding the capability to adapt automatically the access rights to account for additional resources and new channels of operation which can be very interesting ion both B2C and B2B applications. Social implications The potential scope of the impact of the research reported here is linked to the wide applicability of rule-based systems in business. Our approach makes it possible not only to control the execution of the processes, but also to identify problems in the control policies themselves from the point of view of their logical properties – consistency, redundancies and potential gaps in the logics. In addition to this, our approach not only increases the efficiency, but also provides flexibility for adaptation of the policies in real time and increases the security of the overall control which improves the overall quality of the automation. Originality/value The major achievement reported in this paper is the construction of a universal, strictly logic-based event-driven framework for business process modelling and control, which allows purely logical analysis and adaptation of the business rules governing the business workflows through accounting their dependencies. An added value is the support for object-oriented implementation and the incremental indexing which has been possible thanks to the bottom-up approach adopted in the construction of the framework.

scholarly journals SELECTION OF ACTIVITIES IN DYNAMIC BUSINESS PROCESS SIMULATION / VEIKLŲ PASIRINKIMAS DINAMINIO VERSLO MODELIO SIMULIACIJOJE

2016 ◽  
Vol 8 (3) ◽  
pp. 187-281
Author(s):  
Toma Rusinaitė ◽  
Titas Savickas ◽  
Tadas Vysockis ◽  
Olegas Vasilecas
Keyword(s):  
Simulation Model ◽  
Business Process ◽  
Process Simulation ◽  
Business Processes ◽  
Dynamic Processes ◽  
Changing Environment ◽  
The Core ◽  
The Past ◽  
Core Issues ◽  
Selection Of

Maintaining dynamicity of business processes is one of the core issues of today's business as it enables businesses to adapt to constantly changing environment. Upon changing the processes, it is vital to assess possible impact, which is achieved by using simulation of dynamic processes. In order to implement dynamicity in business processes, it is necessary to have an ability to change components of the process (a set of activities, a content of activity, a set of activity sequences, a set of rules, performers and resources) or dynamically select them during execution. This problem attracted attention of researches over the past few years; however, there is no proposed solution, which ensures the business process (BP) dynamicity. This paper proposes and specifies dynamic business process (DBP) simulation model, which satisfies all of the formulated DBP requirements. Šiuolaikiniam verslui svarbu vykdyti procesus dinamiškai, norint laiku prisitaikyti prie besikeičiančios aplinkos. Keičiant procesus reikia įvertinti keitimo pasekmes, o įvertinimui galima naudoti dinaminių procesų imitaciją. Siekiant realizuoti procesų dinamiką, reikia imitacijos metu turėti galimybę keisti proceso komponentus. Problema pritraukia daug dėmesio jau kelerius metus, tačiau vis dar nepasiūlytas sprendimas, kuris užtikrintų verslo proceso dinamiškumą. Šis straipsnis siūlo ir pateikia dinaminio verslo proceso imitacinį modelį, kuris atitinka anksčiau suformuotus dinaminio verslo proceso reikalavimus.

scholarly journals Aggregate Metric Model for Evaluating Business Processes

2020 ◽  
Author(s):  
Henry Chika Eleonu
Keyword(s):  
Business Process ◽  
Process Model ◽  
Business Processes ◽  
Process Modelling ◽  
Process Models ◽  
Business Process Modelling ◽  
Business Process Models ◽  
Measurement Framework ◽  
Aggregate Measure ◽  
Modelling Approaches

Purpose - The purpose of this paper is to present a business process measurement framework for the evaluation of a corpus of business processes modelled in different business process modelling approaches. The results of the application of the proposed measurement framework will serve as a basis for choosing business process modelling approaches. Design/methodology/approach - The approach uses ideas of the Goal Question Metric (GQM) framework to define metrics for measuring a business process where the metrics answer the questions to achieve the goal. The Weighted Sum Method (WSM) is used to aggregate the measure of attributes of a business process to derive an aggregate measure, and business process modelling approaches are compared based on the evaluation of business process models created in different business process modelling approaches using the aggregate measure. Findings - The proposed measurement framework was applied to a corpus of business process models in different business process modelling approaches and is showed that insight is gained into the effect of business process modelling approach on the maintainability of a business process model. From the results, business process modelling approaches which imbibed the principle of separation of concerns of models, make use of reference or base model for a family of business process variants and promote the reuse of model elements performed highest when their models are evaluated with the proposed measurement framework. The results showed that the applications of the proposed framework proved to be useful for the selection of business process modelling approaches. Originality - The novelty of this work is in the application of WSM to integrate metric of business process models and the evaluation of a corpus of business process models created in different business process modelling approaches using the aggregate measure.

Rediscovering Business Processes

2016 ◽  
pp. 97-122
Author(s):  
Kostas Vergidis
Keyword(s):  
Business Process ◽  
Common Ground ◽  
Business Processes ◽  
Business Environment ◽  
Structural Elements ◽  
Business Process Modelling ◽  
Holistic Understanding ◽  
Modelling Techniques ◽  
Primary Groups ◽  
Further Development

Although it has been more than a decade since the emergence of the concept of business processes, there is still a lack of common ground and agreement about their nature and context, their contribution and benefits to the contemporary business environment. This chapter ‘rediscovers' business processes in the sense that provides a critical review of the multiple definitions by different authors and constructs a schema with the main structural elements that constitute a business process. It also reviews the main modelling approaches and classifies them into three primary groups according to their diagrammatic, formal and execution capabilities. Lastly, the main business process patterns are identified and the main business process modelling techniques are compared based on their pattern support capabilities. The work presented rediscovers business processes by providing a holistic understanding that will lead to their standardisation and further development.

scholarly journals Process Innovation and Improvement Using Business Object-Oriented Process Modelling (BOOPM) Framework

2019 ◽  
Vol 2 (3) ◽  
pp. 23 ◽  
Author(s):  
Sitalakshmi Venkatraman ◽  
Ramanathan Venkatraman
Keyword(s):  
Business Process ◽  
Business Performance ◽  
Business Processes ◽  
Enterprise Systems ◽  
Object Oriented ◽  
Process Modelling ◽  
Control Flow ◽  
Process Efficiency ◽  
Business Process Modelling ◽  
Business Object

In the past decades, a number of methodologies have been proposed to innovate and improve business processes that play an important role in enhancing the operational efficiency of an organisation in order to attain business competitiveness. Traditional business process modelling (BPM) approaches are process-centric and focus on the workflow, ignoring the data modelling aspects that are essential for today’s data-centric landscape of modern businesses. Hence, a majority of BPM initiatives have failed in several organisations due to the lack of data-driven insights into their business performance. On the other hand, the information systems of today focus more on dataflows using object-oriented modelling (OOM) approaches. Even standard OOM approaches, such as unified modelling language (UML) methods, exhibit inherent weaknesses due to their lack of formalized innovation with business objects and the dynamic control-flows of complex business processes. In addition to these issues, both BPM and OOM approaches have been augmented with an array of complex software tools and techniques which have confused businesses. There is a lack of a common generalized framework that integrates the well-formalised control-flow based BPM approach and the dataflow based OOM approach that is suitable for today’s enterprise systems in order to support organisations to achieve successful business process improvements. This paper takes a modest step to fill this gap. We propose a framework using a structured six-step business process modelling (BPM) guideline combined with a business object-oriented methodology (BOOM) in a unique and practical way that could be adopted for improving an organisation’s process efficiency and business performance in contemporary enterprise systems. Our proposed business object-oriented process modelling (BOOPM) framework is applied to a business case study in order to demonstrate the practical implementation and process efficiency improvements that can be achieved in enterprise systems using such a structured and integrated approach.

USING PATTERNS FOR THE ANALYSIS AND RESOLUTION OF COMPLIANCE VIOLATIONS

2012 ◽  
Vol 21 (01) ◽  
pp. 31-54 ◽  
Author(s):  
AMAL ELGAMMAL ◽  
OKTAY TURETKEN ◽  
WILLEM-JAN VAN DEN HEUVEL
Keyword(s):  
Business Process ◽  
Business Processes ◽  
Monitoring And Evaluation ◽  
Process Models ◽  
Analysis And Design ◽  
Root Cause ◽  
Design Time ◽  
Sarbanes Oxley ◽  
High Degree ◽  
Compliance Constraints

Today's enterprises demand a high degree of compliance of business processes to meet laws and regulations, such as Sarbanes-Oxley and Basel II. Compliance should be enforced during all phases of business process lifecycle, from the phases of analysis and design to deployment, monitoring and evaluation. In this paper, a taxonomy of compliance constraints for business processes is introduced based on the notion of compliance patterns. Patterns facilitate the formal specification of compliance constraints that enable their verification and analysis against business process models. This taxonomy serves as the backbone of the root-cause analysis, which is conducted to reason about and eventually to resolve design-time compliance violations, by providing appropriate guidelines as remedies to alleviate design-time compliance deviations. We have developed and integrated a set of tools to observe and evaluate the applicability of our approach, and experiment with it in case studies.

Sign in / Sign up

Export Citation Format

Share Document