Business processes in the insurance company: The method of operation through separating the key areas of activities

2020 ◽  
Vol 23 (11) ◽  
pp. 1269-1290
Author(s):  
A.A. Turgaeva
Keyword(s):  
Business Process ◽  
Business Processes ◽  
Systems Approach ◽  
Insurance Company ◽  
Entry And Exit ◽  
Control Procedures ◽  
Selection Of

Subject. This article analyzes the business processes in the insurance company, using the method of their operation with the selection of key areas of activity. Objectives. The article aims to describe certain business processes in insurance, highlighting participants, lines of activity, and the sequence of procedures. It analyzes the business process Settlement of Losses, which is one of the significant business processes in the insurance company. Methods. For the study, I used the methods of induction and deduction, analogy, and the systems approach. Results. Based on the analysis and description of business processes in the insurance company and the identification of key elements and steps in terms of the effectiveness of decisions, the article identifies the checkpoints of Entry and Exit, activity direction, and resources of the Settlement of Losses process. Conclusions. The application of the categories that split business processes makes it possible to develop step regulation for all processes and acceptable control procedures for different operations. The presented checkpoints at different steps of the business process will help identify weaknesses and eliminate them by re-checking the point.

Business processes in the insurance company: The method of operation through separating the key areas of activities

2020 ◽  
Vol 23 (11) ◽  
pp. 1269-1290
Author(s):  
A.A. Turgaeva
Keyword(s):  
Business Process ◽  
Business Processes ◽  
Systems Approach ◽  
Insurance Company ◽  
Entry And Exit ◽  
Control Procedures ◽  
Selection Of

Subject. This article analyzes the business processes in the insurance company, using the method of their operation with the selection of key areas of activity. Objectives. The article aims to describe certain business processes in insurance, highlighting participants, lines of activity, and the sequence of procedures. It analyzes the business process Settlement of Losses, which is one of the significant business processes in the insurance company. Methods. For the study, I used the methods of induction and deduction, analogy, and the systems approach. Results. Based on the analysis and description of business processes in the insurance company and the identification of key elements and steps in terms of the effectiveness of decisions, the article identifies the checkpoints of Entry and Exit, activity direction, and resources of the Settlement of Losses process. Conclusions. The application of the categories that split business processes makes it possible to develop step regulation for all processes and acceptable control procedures for different operations. The presented checkpoints at different steps of the business process will help identify weaknesses and eliminate them by re-checking the point.

Compliance control as a mechanism for ensuring the economic security of businesses in e-commerce

2021 ◽  
Vol 17 (8) ◽  
pp. 1491-1518
Author(s):  
Vilena A. YAKIMOVA ◽  
Viktor S. RADOMSKII
Keyword(s):  
Information System ◽  
Business Process ◽  
Business Processes ◽  
Economic Security ◽  
Methodological Issues ◽  
Compliance Control ◽  
Control Procedures ◽  
Risk Protection ◽  
Set Up ◽  
It Risk

Subject. The article focuses on organizational and methodological issues of internal compliance control in e-commerce businesses. Objectives. We refine the design and technique of internal compliance control for e-commerce businesses. Methods. The study relies upon methods of analysis and generalization, grouping, systematization, risk-based, systems and business process approaches. Results. We devised the five-component compliance control sysem, determined its principles and functions ensuring the economic security of e-commerce businesses. We suggest conducting compliance procedures intended to mitigate IT risks and accounting for the specifics of e-commerce business processes. Conclusions and Relevance. In e-commerce, compliance control serves for identifying and monitoring compliance risks, ensuring safe operations of businesses, which is vital for people. The information system for IT risk protection was found to underlie compliance control, while control procedures can be classified into general and applied. The findings can be used to set up a reliable and effective compliance system for e-commerce businesses in order to prevent economic abuses and crime.

scholarly journals SELECTION OF ACTIVITIES IN DYNAMIC BUSINESS PROCESS SIMULATION / VEIKLŲ PASIRINKIMAS DINAMINIO VERSLO MODELIO SIMULIACIJOJE

2016 ◽  
Vol 8 (3) ◽  
pp. 187-281
Author(s):  
Toma Rusinaitė ◽  
Titas Savickas ◽  
Tadas Vysockis ◽  
Olegas Vasilecas
Keyword(s):  
Simulation Model ◽  
Business Process ◽  
Process Simulation ◽  
Business Processes ◽  
Dynamic Processes ◽  
Changing Environment ◽  
The Core ◽  
The Past ◽  
Core Issues ◽  
Selection Of

Maintaining dynamicity of business processes is one of the core issues of today's business as it enables businesses to adapt to constantly changing environment. Upon changing the processes, it is vital to assess possible impact, which is achieved by using simulation of dynamic processes. In order to implement dynamicity in business processes, it is necessary to have an ability to change components of the process (a set of activities, a content of activity, a set of activity sequences, a set of rules, performers and resources) or dynamically select them during execution. This problem attracted attention of researches over the past few years; however, there is no proposed solution, which ensures the business process (BP) dynamicity. This paper proposes and specifies dynamic business process (DBP) simulation model, which satisfies all of the formulated DBP requirements. Šiuolaikiniam verslui svarbu vykdyti procesus dinamiškai, norint laiku prisitaikyti prie besikeičiančios aplinkos. Keičiant procesus reikia įvertinti keitimo pasekmes, o įvertinimui galima naudoti dinaminių procesų imitaciją. Siekiant realizuoti procesų dinamiką, reikia imitacijos metu turėti galimybę keisti proceso komponentus. Problema pritraukia daug dėmesio jau kelerius metus, tačiau vis dar nepasiūlytas sprendimas, kuris užtikrintų verslo proceso dinamiškumą. Šis straipsnis siūlo ir pateikia dinaminio verslo proceso imitacinį modelį, kuris atitinka anksčiau suformuotus dinaminio verslo proceso reikalavimus.

Comparative Analysis of Contemporary Modeling Languages Based on BPM4KI Meta-Model for Sensitive Business Processes Representation

2018 ◽  
Vol 14 (3) ◽  
pp. 41-78 ◽  
Author(s):  
Mariam Ben Hassen ◽  
Mohamed Turki ◽  
Faïez Gargouri
Keyword(s):  
Business Process ◽  
Business Processes ◽  
Evaluation Framework ◽  
Modeling Languages ◽  
Dynamic Complexity ◽  
Business Process Modelling ◽  
Multi Criteria Evaluation ◽  
Modeling Formalism ◽  
High Degree ◽  
Selection Of

This article presents a set of Sensitive Business Process (SBP) modeling requirements and proposes a multi-criteria evaluation framework to appraise the expressiveness of currently widely used business process modelling formalisms to select the most suitable for SBP representation. The modelling of SBPs, be they process oriented or knowledge oriented, presents special requirements dictated by several factors: the highly dynamic complexity and flexibility of the processes; the high number of critical activities requiring intensive acquisition, sharing, storage and (re)use of very specific crucial knowledge; the specificity and diversity of information and knowledge sources; and the high degree of collaboration and interaction (intra/inter-organizational) among participants (who apply, create and share a great amount of very important tacit organizational knowledge, in order to achieve collective objectives and create value). As SBP models get more complex, the selection of the appropriate modeling formalism gains in importance to improve the identification of crucial knowledge that is mobilized and created by these processes. Furthermore, the result of the evaluation led us to justify the choice of the better one positioned nowadays, the standard BPMN 2.0. Besides, the authors have illustrated the practical applicability of this specification on a medical process in the context of the organization of protection of the motor disabled people of Sfax-Tunisia.

scholarly journals Business Process Outsourcing: Lessons From Case Studies In India, Poland, And Canada

2011 ◽  
Vol 4 (12) ◽  
pp. 37 ◽  
Author(s):  
Steven H. Appelbaum ◽  
Anis Samaha
Keyword(s):  
Literature Review ◽  
Best Practices ◽  
Cultural Differences ◽  
Business Process ◽  
Business Processes ◽  
Anecdotal Evidence ◽  
Business Process Outsourcing ◽  
Partner Relationship ◽  
Survey Results ◽  
Selection Of

The objective of this article is to study the effectiveness of the company-partner relationship when outsourcing business processes in a large aerospace company. The intent is to supplement existing anecdotal evidence with data collected through a structured methodology in an effort to highlight process inefficiencies that may lead to hidden costs. Recommendations are provided to management as a means of addressing the process gaps to improve productivity. A literature review was conducted and a selection of findings from relevant papers and studies were retained as best practices for a successful outsourcing venture. These findings were then used to generate questions as part of a survey. The latter was distributed to 90 employees and managers from both the company and the vendor with the purpose of identifying gaps with the literature. A mismatch between the survey results and the literature would signal an improvement opportunity requiring management of attention. Although the overall health of the outsourcing process is satisfactory, several aspects of the working relationship were found to be deficient and the cause of inefficiencies (i.e. loss time, frustration, increased cost ). In particular, employees from both sides found a lack in upfront planning, communication of expectations, and information sharing. Furthermore, both employees and managers expressed concern about the need for training to better deal with cultural differences and motivation.

Sensitive Business Processes: Characteristics, Representation, and Evaluation of Modeling Approaches

2018 ◽  
Vol 9 (1) ◽  
pp. 41-77
Author(s):  
Mariam Ben Hassen ◽  
Mohamed Turki ◽  
Faiez Gargouri
Keyword(s):  
Business Process ◽  
Business Processes ◽  
Evaluation Framework ◽  
Dynamic Complexity ◽  
Business Process Modelling ◽  
Multi Criteria Evaluation ◽  
Modeling Formalism ◽  
High Degree ◽  
Medical Process ◽  
Selection Of

This article presents a set of sensitive business process (SBP) modeling requirements and proposes a multi-criteria evaluation framework to appraise the expressiveness of currently widely used business process modelling formalisms to select the most suitable for SBP representation. The modelling of SBPs, be they process oriented or knowledge oriented, presents special requirements dictated by several factors: the highly dynamic complexity and flexibility of the processes; the high number of critical activities requiring intensive acquisition, sharing, storage and (re)use of very specific crucial knowledge; the specificity and diversity of information and knowledge sources; and the high degree of collaboration and interaction (intra/inter-organizational) among participants (who apply, create and share a great amount of very important tacit organizational knowledge, in order to achieve collective objectives and create value). As SBP models get more complex, the selection of the appropriate modeling formalism gains in importance to improve the identification of crucial knowledge that is mobilized and created by these processes. Furthermore, the result of the evaluation led us to justify the choice of the better one positioned nowadays, the standard BPMN 2.0. Besides, the authors have illustrated the practical applicability of this specification on a medical process in the context of the organization of protection of the motor disabled people of Sfax-Tunisia.

scholarly journals BLOCK-MODULE MODEL OF AUDITING THE EFFICIENCY OF THE INTERNAL CONTROL SYSTEM

2021 ◽  
Vol 16 (1) ◽  
pp. 130-135
Author(s):  
Aksana Albekovna Turgaeva
Keyword(s):  
Control System ◽  
Internal Control ◽  
Business Processes ◽  
Insurance Companies ◽  
Insurance Company ◽  
New Approaches ◽  
Model Sets ◽  
Internal Control System ◽  
Control Procedures

The internal control system (ICS) organized in insurance companies in the context of the development of innovative processes and the digitalization of the economy does not always meet the requirements of the modern industry, which leads to the need to assess the effectiveness of the ICS and its compliance with new standards. This position involves the modernization of essential theoretical and methodological approaches to the formation and implementation of the audit model of the effectiveness of internal control of companies. The article is devoted to the issue of introducing new approaches to the performance audit of ICS in insurance companies, based on the construction of a block-modular scheme, which should be translated into certain modules. The block-modular scheme proposed by the author can be used to assess the ICS and identify the risks of insurance companies. The studies were based on the existing options for the methodological construction of assessing the effectiveness of the internal control and audit system. The presented model sets a benchmark in the field of risk assessment and verification of the internal control system. The effectiveness of the new approach in assessing the effectiveness of the ICS is evidenced by the fact that the description of the specifics of the activities of insurance companies, as well as the compilation of a register of possible risks for planning the audit of the effectiveness of the internal control system lead to remarkable results that allow truly assessing the effectiveness of the ICS. Areas and methods of audit, control procedures, relationships between business processes and relationships between employees, which were not noticed or were ranked as unimportant events, turn out to be key for the effective operation of the company and the conduct of internal control at a high professional level. The advantage of the block-modular model of the audit of the effectiveness of the ICS of the insurance company is that the correct and accurate route of the work of the controlling body is built, the control flags are correctly placed at all the stages of the audit, which implies that there are no delays at one stage or another and the identification of shortcomings in the work of the internal control. Today we are talking not at all about the quality of insurance services, but rather about the quality of the insurance business, its organization and timely adaptability to changes in the environment of the insured. In this regard, the development of the methodology for assessing the ICS of insurance companies requires new approaches and models

scholarly journals METHOD OF CONSTRUCTING AN ATTRIBUTE DESCRIPTION OF THE BUSINESS PROCESS "AS IS" IN THE PROCESS APPROACH TO ENTERPRISE MANAGEMENT

2018 ◽  
Vol 6 ◽  
pp. 35-40
Author(s):  
Serhii Chalyi ◽  
Ievgen Bogatov
Keyword(s):  
Business Process ◽  
Process Management ◽  
Business Processes ◽  
Process Mining ◽  
Ordered Set ◽  
Process Models ◽  
Enterprise Management ◽  
Temporal Aspects ◽  
Subsequent Selection ◽  
Selection Of

The problem of constructing an attribute description of a business process with the automated formation of process models “as is” using logs of information systems in which the tracks of individual processes are not identified is considered. It is shown that to solve this problem, it is advisable to distinguish the distinctive properties of individual business processes represented by the attributes of log events. A method for constructing an attribute description of a business process is proposed. The method is based on the comparison of combinations of attributes for intervals of events of a fixed length and the subsequent selection of subsets of attributes with the same values. The method includes the steps of forming the intervals of events, constructing combinations of attributes for specified intervals, as well as calculating and subsequently averaging the weights of combinations of attributes on these intervals. The result of the method is a weight-ordered set of event attributes and their values, which takes into account the attribute and temporal aspects of the business process. The method creates conditions for a more efficient transition from functional to process management based on splitting the log into processes using the resulting attribute description and subsequent prototyping of business process models “as is” by means of process mining.

scholarly journals Implementation of the Odoo Point of Sale ERP Module at Gordio Store

Intelmatics ◽  
2021 ◽  
Vol 1 (1) ◽  
Author(s):  
Niko Putra Prawiratama Wijanarko ◽  
Syaifudin Abdullah ◽  
Teddy Siswanto
Keyword(s):  
Business Process ◽  
Enterprise Resource Planning ◽  
Business Processes ◽  
Resource Planning ◽  
Business Owners ◽  
Point Of Sale ◽  
Erp System ◽  
Business Operations ◽  
Transfer Of Information ◽  
Selection Of

<p class="Abstract">Gordio Store is a UMKM that is engaged in developing clothing convection in Tanah Abang Market, Central Jakarta. Operational business processes This business is still done manually and not yet computerized, so the transfer of information about sales is done manually.</p><p class="Abstract">The ongoing sales business process at Gordio Store has become inefficient and the owner has experienced some difficulties, especially information on sales and sales transactions last week or month.</p>Therefore, it is necessary to apply Enterprise Resource Planning (ERP) technology with the aim of resolving these problems. The selection of software used is Odoo software, because it is considered open source and is easy to use and can also keep pace with changes and is integrated as a whole to meet the company's most complex operational needs. From the implementation results show that the Odoo application can overcome the problem of sales data information using the Point of Sale module in Gordio Store. It is expected that with this ERP system business operations can be more effective and efficient so that it is expected to provide more benefits for business owners.

Handling the Dataflow in Business Process Models

2020 ◽  
pp. 1681-1695
Author(s):  
Giorgio Bruno
Keyword(s):  
Information Systems ◽  
Business Process ◽  
Business Processes ◽  
Process Models ◽  
Task Selection ◽  
Business Process Models ◽  
Business Entities ◽  
Selection Of ◽  
Order Handling

This chapter stresses the importance of the dataflow in business process models and illustrates a notation called DMA that is meant to fulfill two major goals: promoting the integration between business processes and information systems and leveraging the dataflow to provide flexibility in terms of human decisions. The first goal is fulfilled by considering both tasks and business entities as first-class citizens in process models. Business entities form the dataflow that interconnects the tasks: tasks take the input entities from the input dataflow and deliver the output entities to the output dataflow. Human decisions encompass the selection of the input entities when a task needs more than one, and the selection of the task with which to handle the input entities when two or more tasks are admissible. DMA provides a number of patterns that indicate how tasks affect the dataflow. In addition, two compound patterns, called macro tasks, can be used to represent task selection issues. An example related to an order handling process illustrates the notation.

Sign in / Sign up

Export Citation Format

Share Document