In Pursuit of Continuous Improvement

2016 ◽  
Vol 5 (1) ◽  
pp. 34-56
Author(s):  
Marco Liberato
Keyword(s):  
Information Technology ◽  
Best Practices ◽  
Software Development ◽  
Continuous Improvement ◽  
Quality Standards ◽  
High Quality ◽  
Software Company ◽  
Information Technology Services ◽  
Technology Services ◽  
Development Processes

Companies focus on software development in order to survive in a highly competitive world. They not only need to keep up to date with the changes that are occurring in their environment, but they also need to assure the effectiveness of their processes. One way to do that is pursuing high quality standards by continuously improving the development processes. This article describes the decision of a software company specialized in information technology services for banking to pursue the improvement of its software development processes through CMMI ML3 certification and LEAN implementation. Throughout the article is shown the reasons why it was decided to take this enhancement step, the tools used to support the implementation, and the obtained results. The intent is to show that continuous improvement is not an immediate result of a certification or best practices implementation but the decision to make improvement as company's DNA.

CMMI Implementation and Results

2015 ◽  
pp. 48-63 ◽  
Author(s):  
Marco Liberato ◽  
João Varajão ◽  
Paulo Martins
Keyword(s):  
Software Development ◽  
Quality Standards ◽  
Model Integration ◽  
Maturity Model ◽  
High Quality ◽  
Capability Maturity ◽  
Information Technology Services ◽  
Technology Services ◽  
Development Processes ◽  
Level 2

Companies focus on software development in order to survive in a highly competitive world. They not only need to keep up to date with the changes that are occurring in their environment, but they also need to assure the effectiveness of their processes. One way to do that is pursuing high quality standards by continuously improving the development processes. In this chapter, the authors describe the project of CMMI (Capability Maturity Model Integration) implementation in a software company specialized in information technology services for banking. The project was initiated with the aim of optimizing the software development process. Throughout the chapter, various aspects of the project are covered, such as the actions taken to implement the CMMI maturity level 2, the tools used to support the implementation, and the obtained results. These are useful and could serve as a reference basis for companies that consider the implementation of a maturity model.

CMMI Implementation and Results

2016 ◽  
pp. 958-974
Author(s):  
Marco Liberato ◽  
João Varajão ◽  
Paulo Martins
Keyword(s):  
Software Development ◽  
Quality Standards ◽  
Model Integration ◽  
Maturity Model ◽  
High Quality ◽  
Capability Maturity ◽  
Information Technology Services ◽  
Technology Services ◽  
Development Processes ◽  
Level 2

Companies focus on software development in order to survive in a highly competitive world. They not only need to keep up to date with the changes that are occurring in their environment, but they also need to assure the effectiveness of their processes. One way to do that is pursuing high quality standards by continuously improving the development processes. In this chapter, the authors describe the project of CMMI (Capability Maturity Model Integration) implementation in a software company specialized in information technology services for banking. The project was initiated with the aim of optimizing the software development process. Throughout the chapter, various aspects of the project are covered, such as the actions taken to implement the CMMI maturity level 2, the tools used to support the implementation, and the obtained results. These are useful and could serve as a reference basis for companies that consider the implementation of a maturity model.

scholarly journals A QUANTITATIVE PERSPECTIVE OF THE IMPLEMENTATION OF BEST PRACTICES ON ITIL: INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY IN A BRAZILIAN PUBLIC COMPANY UNDER PEOPLE AND PROCESSES OVERVIEW

2019 ◽  
Vol 10 (1) ◽  
pp. 13-11
Author(s):  
Mario Augusto Ranzatti ◽  
Alessandro Marco Rosini ◽  
Orlando Roque Da Silva ◽  
Angelo Palmisano ◽  
Arnoldo J H Guevara
Keyword(s):  
Information Technology ◽  
Corporate Governance ◽  
Best Practices ◽  
Public Administration ◽  
Quantitative Research ◽  
Success Factors ◽  
Technology Governance ◽  
Public Company ◽  
Information Technology Services ◽  
Technology Services

The adoption of Corporate Governance in public administration companies has as focus on the beginning of organizational management, the seeking of best mechanisms to control and management itself and how to achieve good results in the provision of public services for clients and the society that uses these services. The term Information Technology Governance addresses the concern of managers to properly apply the available human and technological resources, making it possible to obtain better results in the provision of their information technology services in an efficient and transparent manner. This paper presents the results of a research that had as objective to identify relevant and priority actions in the implementation of best practices of Information Technology Services Governance in a public company, identifying the success factors in its implementation directing the analysis under the optic of people and processes. The method used was the application of a quantitative research with the results achieved through a case study that took place between the years of 2009 and 2014. The data obtained in this research reflect the employees perceptions about the implantation process and evidences that real experience obtained with the application of best corporate governance practices in public administration, the strengthening of its productive processes and, above all, the contribution that this dynamism and the improvement in the productive processes inductively impact on the improvement and quality of services provided in information technology by a public company to society.

scholarly journals Modelo Aplicable A La Gestión De Procesos Ágiles De Desarrollo De Software Basado En Cmmi –Dev 1.3 Y Scrum

2015 ◽  
Vol 3 (1) ◽  
Author(s):  
Adriana Iglesias ◽  
Acellys Messino ◽  
Patty Pedroza ◽  
Ricardo Llanos
Keyword(s):  
Best Practices ◽  
Software Development ◽  
Continuous Improvement ◽  
Process Management ◽  
Model Development ◽  
Agile Development ◽  
Total Quality ◽  
Model Quality ◽  
Development And Management ◽  
Buenas Prácticas

El presente Artículo de Investigación propone un modelo orientado a las necesidades de calidad total en las organizaciones dedicadas al desarrollo de software conforme a la alineación de los procesos de desarrollo y gestión con los objetivos organizacionales; lo cual hace pertinente la formulación de un modelo de gestión de procesos de desarrollo basado en los principios y prácticas del enfoque ágil, orientado hacia la aplicación de buenas prácticas y procesos de mejora continua. El modelo planteado se denomina SUMM - “Modelo Unificado de Madurez de Scrum” y está orientado a la gestión de procesos ágiles de desarrollo de software enmarcados en las buenas prácticas de CMMI-DEV 1.3 y el marco de trabajo de SCRUM. SUMM consta de cinco niveles de madurez, de acuerdo a la representación por etapas de CMMI - DEV, estos niveles a su vez están compuestos de Metas, Objetivos, Prácticas e Indicadores que permitirán a la organización poder emplear un modelo de desarrollo ágil de calidad, enfocados en procesos de mejora continua.AbstractThis article of Research proposes a model oriented to the needs of total quality in organizations dedicated to software development according to the alignment of development and management processes with organizational objectives, which makes the formulation of relevant management model development process based on the principles and practices of agile approach towards the application of best practices and continuous improvement processes. The proposed model is called SUMM - "Unified Model Scrum Maturity" and is focused on process management software development agile framed in the best practices of CMMI-DEV 1.3 and SCRUM framework. SUMM consists of five maturity levels, according to the staged representation of CMMI - DEV, these levels in turn are composed of Goals, Objectives, Practices and indicators that enable the organization to employ an agile development model quality focused on continuous improvement processes.

scholarly journals Perencanaan Arsitektur Teknologi Informasi Kelurahan Babau Menggunakan TOGAF ADM

2021 ◽  
Vol 12 (2) ◽  
pp. 116
Author(s):  
Yohanes Hugo Maur ◽  
Andi Wahju Rahardjo Emanuel
Keyword(s):  
Information Technology ◽  
Enterprise Architecture ◽  
Business Processes ◽  
Administrative Services ◽  
Information Technology Services ◽  
Technology Services ◽  
Performance Problem ◽  
Advanced Information Technology ◽  
Further Development

Abstract. Information technology architecture planning for Baubau Village using TOGAF ADM. Babau Village is a village located in Kupang Regency, East Nusa Tenggara Province. Currently, Babau Village has implemented information technology as a centre for information and administrative services. To improve the quality of service to the community, existing information technology needs to be further developed because the amount of information in the system will continue to increase along with population growth. The problem faced if information technology is not developed is a system performance problem. For further development to be more focused, research on an information technology architecture design for Babau Village. The design using TOGAF ADM is a blueprint and a roadmap for the development of advanced information technology services. The aim is that the existing business processes within the Babau Village related to information and administrative services continue to develop according to the needs of the community and the organizational management of Babau Village.Keywords: enterprise architecture planning, TOGAF, ADM, Babau VillageAbstrak. Kelurahan Babau adalah sebuah kelurahan yang terletak di Kabupaten Kupang, Provinsi Nusa Tenggara Timur. Saat ini Kelurahan Babau sudah menerapkan teknologi informasi sebagai pusat pelayanan informasi dan administrasi. Demi meningkatkan kualitas pelayanan kepada masyarakat, teknologi informasi yang ada perlu dikembangkan lebih lanjut karena jumlah informasi yang ada dalam sistem akan terus meningkat seiring pertumbuhan jumlah penduduk. Masalah yang dihadapi apabila teknologi informasi tidak dikembangkan ialah masalah kinerja sistem. Agar pengembangan tahap lanjut lebih terarah, penelitian mengenai sebuah perancangan arsitektur teknologi informasi untuk Kelurahan Babau. Perancangan yang menggunakan TOGAF ADM tersebut merupakan blueprint dan juga roadmap untuk pengembangan pelayanan teknologi informasi tahap lanjut. Tujuannya ialah proses bisnis yang ada didalam Kelurahan Babau terkait pelayanan informasi dan administrasi terus berkembang sesuai dengan kebutuhan masyarakat dan pengurus organisasi Kelurahan Babau.Kata Kunci: arsitektur teknologi informasi, TOGAF, ADM, Kelurahan Babau

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