ERP Selection using an AHP-based Decision Support System

2016 ◽  
Vol 29 (4) ◽  
pp. 65-81 ◽  
Author(s):  
Maria Manuela Cruz-Cunha ◽  
Joaquim P. Silva ◽  
Joaquim José Gonçalves ◽  
José António Fernandes ◽  
Paulo Silva Ávila

Selecting the best desirable Enterprise Resources Planning (ERP) system has been a critical problem for organizations for a long time, as the failure on the selection process may have a highly negative impact in terms of costs and market share of a company. It is one of the most important decision making issues covering both qualitative and quantitative factors for organization. Multiple-criteria decision-making has been proved to be a useful approach to analyze these conflicting qualitative and quantitative factors. Literature offers proposals and approaches to handle this kind of problem; Analytic Hierarchy Process (AHP) has been applied successfully in most cases of software packages selection problems. This paper proposes an AHP model for the selection of an ERP system. The model's set of criteria was extracted from the literature review and validated by Portuguese organizations. This model can be applied in the ERP system selection using a software application that is under development. This software application eases the application of the AHP process to the selection of ERP packages and will provide input from real-world cases that will allow updating and refining the model.

Author(s):  
Maria Manuela Cruz-Cunha ◽  
Joaquim P. Silva ◽  
Joaquim José Gonçalves ◽  
José António Fernandes ◽  
Paulo Silva Ávila

Selecting the best desirable Enterprise Resources Planning (ERP) system has been a critical problem for organizations for a long time, as the failure on the selection process may have a highly negative impact in terms of costs and market share of a company. It is one of the most important decision making issues covering both qualitative and quantitative factors for organization. Multiple-criteria decision-making has been proved to be a useful approach to analyze these conflicting qualitative and quantitative factors. Literature offers proposals and approaches to handle this kind of problem; Analytic Hierarchy Process (AHP) has been applied successfully in most cases of software packages selection problems. This paper proposes an AHP model for the selection of an ERP system. The model's set of criteria was extracted from the literature review and validated by Portuguese organizations. This model can be applied in the ERP system selection using a software application that is under development. This software application eases the application of the AHP process to the selection of ERP packages and will provide input from real-world cases that will allow updating and refining the model.


2020 ◽  
Vol 1 (2) ◽  
pp. 142
Author(s):  
Dasarius Gulo

In the process of selecting Indonesian Workers (TKI) based on quality at PT. Adila Prezkifarindo Duta is classified as still manual, where there is not yet a system for selecting quality migrant workers so it requires a long time for its assessment and the selection process is less effective. To support decision making in the selection of qualified Indonesian Workers (TKI) to make it easier by using a decision support system. One method used in the selection of qualified Indonesian Workers is the Profile Matching method. The profile matching method is a decision-making mechanism by assuming that there is an ideal level of predictor variables that must be met by applicants, rather than the minimum level that must be met or passed. In the profile matching process a process will be compared between individual competencies into standard competencies so that different competencies can be identified (also called Gap). The smaller the gap produced, the greater the weight value. In matching this profile, the selected TKI candidates are Indonesian Workers who are closest to the ideal profile of a qualified TKI.


2022 ◽  
Vol 2022 ◽  
pp. 1-6
Author(s):  
Xi Wu ◽  
Shuying Qiao ◽  
Qiongqiong Tan

Analytic hierarchy process (AHP) refers to a decision-making method that decomposes the elements related to decision-making into goals, criteria, plans, and other levels and performs qualitative and quantitative analysis. Ecotourism is one component of sustainable tourism. Due to ecotourism activity, ecotourism links the reserved area with local residents and tourists. The aim of this research is to identify the proper ecotourism activity in Diaoluo Mountain National Nature Reserve with the help of the AHP method. The motivation behind the use of AHP is its widespread use in the decision-making process of selection of suitable candidate or alternative spot for tourists’ activity in the domain of ecotourism. The result shows that the most suitable ecotourism activity is “visit and experience life in the original ecology villages of Li and Miao ethnic minorities with a guide.” The proposed AHP decision-making method has effectively been used to select ecotourism activity based on multiple criteria evaluations.


2019 ◽  
Vol 26 (3) ◽  
Author(s):  
Nilson Brandalise ◽  
Amanda Sexto Alexandre Pereira ◽  
Luiz Carlos Brasil de Brito Mello

Abstract The objective of this article is to select land for commercial buildings in Rio de Janeiro city using multiple criteria decision-making techniques. The techniques used were based on the Analytic Hierarchy Process (AHP) and Fuzzy Logic methods. These methods were chosen because of functionality, flexibility and great application in engineering problems for decision making involving multiple criteria. Its application was made through an opinion survey with expert builders, where 6 (six) factors for evaluation were selected in 10 (ten) commercial land alternatives. For the analytical operation of the methods, the software used were: Super Decisions and MATLAB®, respectively for each method, presenting the factors classified, in order of priority, in the selection of land, and ranking of the alternatives according to the defined scenario, facilitating in this way the process of selection of land for buildings, establishing a scientific way for the decision process.


2020 ◽  
Vol 12 (23) ◽  
pp. 10087
Author(s):  
Rafael Lizarralde ◽  
Jaione Ganzarain ◽  
Mikel Zubizarreta

The central role of R&D centers in the advancement of technology within industrial enterprises is undeniable and clearly affects their strategies, their competitiveness and their business sustainability. R&D centers assume responsibility for technology recognition, collection, acquisition, development and transition. Among their activities, the efficient choice of emerging technologies in the Technology Management Process is becoming a real challenge. In such heterogeneous scenarios, Multiple Criteria Decision Making (MCDM) models are commonly proposed as an appropriate decision-making approach. Multiple research works address the selection of particular technologies in industrial applications, but very few references can be found related to research institutions, and R&D centers in particular. Therefore, a decision-making model is provided in this study following the MIVES multi criteria method for the assessment of one or more technologies. The model is then applied to two case studies related to the selection process of new technologies at a Spanish R&D Center specialized in manufacturing.


2016 ◽  
Vol 27 (6) ◽  
pp. 874-888 ◽  
Author(s):  
Uday Hameed Farhan ◽  
Majid Tolouei-Rad ◽  
Adam Osseiran

Purpose The purpose of this paper is to develop a model of analytic hierarchy process (AHP), a multiple criteria decision-making method, to assist selecting suitable machine configurations for special purpose machines (SPMs) from available alternatives. Design/methodology/approach The necessary criteria and sub-criteria were identified and used in the developed model. The assessment process was carried out by constructing the hierarchy of four levels. Then, pairwise comparison matrices were created for each level to compute the weights for the alternatives. The model was programmed and implemented by software for practical use. Findings Different scenarios were obtained from the assessment process of the developed AHP model showing the influence of changing the relevant importance of the elements in the hierarchy on the selection of SPMs configurations. Selection of the suitable scenario was also affected by some factors of manufacturing preferences and industry recommendations such as cost and production rate. Originality/value This is a new application of AHP method which assists decision makers to select suitable configurations for SPMs, and reduce the time required for designing SPMs.


2021 ◽  
Vol 13 (15) ◽  
pp. 8216
Author(s):  
Rakan Alyamani ◽  
Suzanna Long ◽  
Mohammad Nurunnabi

A robust project selection process is critical for the selection of sustainable projects that meet the needs of an organization or community. There are multiple factors or criteria that can be considered in the selection of the appropriate sustainable project, but it can be challenging to find sufficient depth of expert opinion to perform a strong evaluation of these criteria. Several researchers have turned to the sustainable project literature as a source of expert opinion to evaluate the criteria used in sustainable project selection and rank them based on importance using different multi-criteria decision-making (MCDM) methodologies. However, using the literature as a source of expert opinion poses a different set of challenges and may not accurately represent the actual opinions of sustainable project subject matter experts (SMEs) and practitioners. In this study, the fuzzy analytic hierarchy process (FAHP) methodology is used to determine the importance of project cost, project maturity, skill and experience, uncertainty, and technology information transfer as selection criteria using collected opinions from academic sustainable project experts and practitioners. The results are then compared with previous research that used the literature to rank these five criteria based on importance when selecting between multiple sustainable project alternatives. The results show that project cost is still considered the major driver of decision making in sustainable project selection by both the literature and practice. However, unlike the literature-as-experts approach, SMEs prioritize skill and experience and technology information transfer over project maturity and uncertainty. Project managers and decision makers can use these findings to best prioritize the types of challenges that may occur depending on inputs for the FAHP analysis.


2019 ◽  
Vol 14 (2) ◽  
pp. 44-51
Author(s):  
Diana Sirmayunie Mohd Nasir ◽  
Nurshahira Zawawi ◽  
Suzanawati Abu Hasan

A buying decision process is one of the Multi-Criteria Decision Making (MCDM) problems faced by everyone in daily life. One example is the selection of smartphones brand in the market. Thus, the study is conducted to evaluate the most effective criteria for buying smartphones and to rank the people's preferences on smartphone based on its brand. Six criteria (price, operating system, memory, display, camera and battery) and three alternatives which are the smartphone brands (Oppo, Samsung and Apple) were chosen in the study. Two main processes were involved, which are 1) evaluate the smartphone criteria using Fuzzy Analytic Hierarchy Process (AHP) and 2) ranking the brand using Preference Ranking Organization Method for Enrichment Evaluations (PROMETHEE). Surveys and questionnaires were conducted and evaluated by decision makers who are the smartphone's users. The result showed storage memory is considered as prominent criteria in choosing a smartphone meanwhile the consumers firstly prefer Oppo, secondly Apple and thirdly Samsung. Future work in this study may use other alternatives to be ranked by considering other top models as well. Keywords: Multiple criteria decision making, smartphone brand, Fuzzy AHP, Fuzzy PROMETHEE  


Proceedings ◽  
2018 ◽  
Vol 2 (11) ◽  
pp. 637 ◽  
Author(s):  
Vasiliki Balioti ◽  
Christos Tzimopoulos ◽  
Christos Evangelides

The selection of an appropriate spillway has a significant effect to the construction of a dam and several procedures and considerations are needed. In the past, this selection of the type of the spillway was arbitrary and sometimes with bad results. Recently the Multiple Criteria Decision Making theory has given the possibility to make a decision about the optimum form of a spillway under complex circumstances. In this paper, the above method is used and especially the TOPSIS (Technique for Order Preference by Similarity to Ideal Solution) method for the selection of a spillway for a dam in the district of Kilkis in Northern Greece—‘Dam Pigi’. As the criteria were fuzzy and uncertain, the Fuzzy TOPSIS method is introduced together with the AHP (Analytic Hierarchy Process), which is used for the evaluation of criteria and weights. Five types of spillways were selected as alternatives and nine criteria. The criteria are expressed as triangular fuzzy numbers in order to formulate the problem. Finally, using the Fuzzy TOPSIS method, the alternatives were ranked and the optimum type of spillway was obtained.


2021 ◽  
Author(s):  
Aleksandrs Kotlars ◽  
◽  
Inguna Jurgelane-Kaldava ◽  
Valerijs Skribans ◽  
◽  
...  

Nowadays different approaches are used by the companies to systematically compare and evaluate logistics service providers. The purpose of this study is to define and classify requirements, evaluation criteria and quality criteria set towards logistics service providers. In this study, information is gathered about the selection arrangements for logistics providers, which were collected from several companies. Authors looked for information related to the following questions: what are the criteria for evaluating logistics service providers; what are the requirements that logistics providers need to ensure to become a partner; what are the objectives of the selection contests (procurement tenders) defined by the companies; what are the main service quality indicators that are used to measure the performance of logistics service providers. Companies originated in the European Union from various countries have been examined. A literature review was conducted that helped to collect information regarding application of multiple-criteria decision-making for selection of logistics service providers and extract proposed selection criteria. Analysis of procurement documentation by logistics service providers was done to extract and group data that will be used to develop decision-making framework in further research. Authors created unique groups of logistics service providers selection criteria, requirements towards logistics service providers, selection goals and key performance indicators. Finally, general market research of pre-defined industries was made. There are very few studies dedicated to selection of criteria and requirements towards logistics service providers. Companies tend to formulate selection criteria of logistics service providers in general manner, at the same time, not paying attention to formulating selection process goals.


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