E-Government Services Online

2010 ◽  
Vol 6 (4) ◽  
pp. 12-24 ◽  
Author(s):  
Magiswary Dorasamy ◽  
Maran Marimuthu ◽  
Murali Raman ◽  
Maniam Kaliannan
Keyword(s):  
Technology Acceptance ◽  
Diffusion Of Innovation ◽  
Information Age ◽  
Internet Technology ◽  
Technology Readiness ◽  
The Internet ◽  
Application Form ◽  
Tax Returns ◽  
Inland Revenue ◽  
Acceptance Model

E-filing is a new service launched in the year 2005 by the Malaysian Inland Revenue Board. This is in line with the government’s vision to leverage on the Internet technology in extending its services to the citizens and to further embrace the cutting-edge technology of the information age. Via this system, the citizens or taxpayers are able to complete an electronic application form and the necessary payment details with a few keystrokes; therefore completing their revenue declaration within minutes. The purpose of the e-filing service is to encourage every taxpayer to submit their income tax returns through an online system, thus reducing the manual paper-based submission method. This paper examines taxpayers’ intention to use the e-filing system in Malaysia. This paper analyses the factors that contribute towards adoption of such system in Malaysia based on three models: the Technology Acceptance Model (TAM), Diffusion of Innovation (DOI), and Technology Readiness Index (TRI). The authors’ findings suggest that taxpayers have intentions to use the e-filing systems as they perceive that tax submission method via the internet is more convenient and that perceived readiness towards using this technology is paramount to their belief for using e-filing systems.

E-Government Services Online

2012 ◽  
pp. 312-325
Author(s):  
Magiswary Dorasamy ◽  
Maran Marimuthu ◽  
Murali Raman ◽  
Maniam Kaliannan
Keyword(s):  
Technology Acceptance ◽  
Diffusion Of Innovation ◽  
Internet Technology ◽  
The Internet ◽  
Intention To Use ◽  
Application Form ◽  
Government Services ◽  
Tax Returns ◽  
Inland Revenue ◽  
Acceptance Model

E-filing is a new service launched in the year 2005 by the Malaysian Inland Revenue Board. This is in line with the government’s vision to leverage on the Internet technology in extending its services to the citizens and to further embrace the cutting-edge technology of the information age. Via this system, the citizens or taxpayers are able to complete an electronic application form and the necessary payment details with a few keystrokes; therefore completing their revenue declaration within minutes. The purpose of the e-filing service is to encourage every taxpayer to submit their income tax returns through an online system, thus reducing the manual paper-based submission method. This paper examines taxpayers’ intention to use the e-filing system in Malaysia. This paper analyses the factors that contribute towards adoption of such system in Malaysia based on three models: the Technology Acceptance Model (TAM), Diffusion of Innovation (DOI), and Technology Readiness Index (TRI). The authors’ findings suggest that taxpayers have intentions to use the e-filing systems as they perceive that tax submission method via the internet is more convenient and that perceived readiness towards using this technology is paramount to their belief for using e-filing systems.

scholarly journals Measuring the Acceptance of Internet Technology by Consumers

2009 ◽  
Vol 1 (3) ◽  
pp. 48-81 ◽  
Author(s):  
Donald L. Amoroso ◽  
Scott Hunsinger
Keyword(s):  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Strong Predictor ◽  
Internet Technology ◽  
The Internet ◽  
Modified Model ◽  
Internet Technologies ◽  
Actual Usage ◽  
Acceptance Model ◽  
Behavioral Intention To Use

This research reviews studies using the Technology Acceptance Model (TAM) to create a modified model and instrument to study the acceptance of Internet technology by consumers. We developed a modified TAM for the acceptance of Internet-based technologies by consumers. We retained the original constructs from the TAM and included additional constructs from previous literature including gender, experience, complexity, and voluntariness. We developed a survey instrument using existing scales from prior TAM instruments and modified them where appropriate. The instrument yielded respectable reliability and construct validity. The findings suggest that the modified TAM is a good predictor of consumer behavior in using the Internet. We found that attitude toward using the Internet acts as a strong predictor of behavioral intention to use, and actual usage of Internet technologies. Future researchers can use the resultant instrument to test how consumers adopt and accept Internet-based applications.

Consumers’ Adoption of Online Shopping

2012 ◽  
pp. 466-476
Author(s):  
Yi Cai ◽  
Brenda J. Cude
Keyword(s):  
Technology Acceptance ◽  
Diffusion Of Innovation ◽  
Online Shopping ◽  
Product Information ◽  
Reasoned Action ◽  
Action Theory ◽  
The Internet ◽  
Diffusion Of Innovation Theory ◽  
Reasoned Action Theory ◽  
Acceptance Model

Online shopping is a broadly defined activity that includes searching for product information, buying products or services, and communicating with retailers and other consumers. It has been described as a “flow experience:” consumers’ goal-directed as well as experiential activities on the Internet. Four factors, namely consumer characteristics, consumer perceptions, e-tailer attributes, and product characteristics, have been identified as the determinants of consumers’ adoption of online shopping. Researchers have developed and applied several theories and models, such as diffusion of innovation, theory of reasoned action, theory of planned behavior, and technology acceptance model, to explain why and how consumers shop online.

Model for Understanding Consumer Adoption of Online Technologies

2011 ◽  
pp. 190-218
Author(s):  
Donald L. Amoroso ◽  
Scott Hunsinger
Keyword(s):  
Technology Acceptance ◽  
Strong Predictor ◽  
Internet Technology ◽  
The Internet ◽  
Intention To Use ◽  
Modified Model ◽  
Online Technologies ◽  
Actual Usage ◽  
Acceptance Model ◽  
Behavioral Intention To Use

This research reviews studies using the Technology Acceptance Model (TAM) to create a modified model and instrument to study the acceptance of Internet technology by consumers. We developed a modified TAM for the acceptance of Internet-based technologies by consumers. We retained the original constructs from the TAM and included additional constructs from previous literature including gender, experience, complexity, and voluntariness. We developed a survey instrument using existing scales from prior TAM instruments and modified them where appropriate. The instrument yielded respectable reliability and construct validity. The findings suggest that the modified TAM is a good predictor of consumer behavior in using the Internet. We found that attitude toward using the Internet acts as a strong predictor of behavioral intention to use, and actual usage of Internet technologies. Future researchers can use the resultant instrument to test how consumers adopt and accept Internet-based applications.

scholarly journals ANALISIS FAKTOR – FAKTOR YANG MEMPENGARUHI ADOPSI TWITTER ADVERTISING PADA SEGMEN MUDA USIA 15 – 24 TAHUN WILAYAH JABODETABEK (JAKARTA, BOGOR, DEPOK,TANGGERANG, BEKASI) TAHUN 2011

2017 ◽  
Vol 9 (1) ◽  
Author(s):  
Edith Lavindri ◽  
Pepey Riawati Kurnia
Keyword(s):  
Technology Acceptance ◽  
Diffusion Of Innovation ◽  
Technology Acceptance Model ◽  
Model Theory ◽  
Reasoned Action ◽  
Subjective Norm ◽  
Perceived Usefulness ◽  
Intention To Adopt ◽  
Innovation Model ◽  
Acceptance Model

Teori dan Model Theory of Reasoned Action (TRA) dari Fishbein & Ajzen (1975), Theory Planned Behavior (TPB) dari Ajzen (1991), Technology Acceptance Model (TAM) dari Davis (1989) dan Diffusion of Innovation Model (DOI) dari Rogers (1983 dalam Rogers, 2003) sering digunakan oleh banyak peneliti untuk menemukan faktor – faktor yang mempengaruhi adopsi yang berkaitan dengan teknologi. Pada penelitian ini keempat teori dan model ini dikombinasikan guna menjelaskan faktor – faktor yang mempengaruhi adopsi Twitter advertising pada segmen muda usia 15 – 24 tahun. Sebanyak 389 penguna Twitter menjadi responden penelitian ini, dimana 5 diantaranya diwawancara untuk mendapatkan pemahaman mendalam akan adopsi Twitter advertising. Hasil analisis menunjukkan bahwa terdapat attitude terhadap Twitter advertising, subjective norm terhadap Twitter advertising, perceived usefulness terhadap Twitter advertising berpengaruh dan signifikan terhadap intention to adopt Twitter advertising.

Military acceptance of the Internet of Things: a research model

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Rabia Saylam ◽  
Abdulkadir Ozdemir
Keyword(s):  
Internet Of Things ◽  
Technology Acceptance ◽  
Diffusion Of Innovation ◽  
Structural Equation ◽  
Negative Relationship ◽  
The Internet ◽  
Research Model ◽  
Content Type ◽  
The Military ◽  
The Internet Of Things

Purpose This study aims to examine the perception of military people regarding the use of a network of various intelligent objects, the Internet of Things (IoT), in the future battlespace. Design/methodology/approach A research model that analyzes military acceptance of the IoT is proposed. The model is created by integrating the technology acceptance model and diffusion of innovation theory. Then an empirical study is conducted through a survey, and the proposed hypotheses are tested. The findings are obtained thanks to the structural equation model (SEM), which clearly reveals the overall dependency relationship among independent and dependent variables even when a dependent variable is an independent variable in another relationship. Findings The study clearly reveals the significant factors effecting the attitude toward the use of IoT in the military. It also uncovers potential barriers to the adoption of IoT in the military domain. Especially, risk factor seems to have no significant impact on the acceptance of IoT, and also, there seems to be a positive relationship between risk and trust contrary to an expected negative relationship. Originality/value To the best of the authors’ knowledge, this study is the first research analyzing the acceptance of IoT in the military domain through hypotheses in a SEM.

User Acceptance of IoT Applications in Retail Industry

2017 ◽  
pp. 28-49 ◽  
Author(s):  
M. S. Balaji ◽  
Sanjit Kumar Roy ◽  
Aditi Sengupta ◽  
Alain Chong
Keyword(s):  
Technology Acceptance ◽  
Structural Equation ◽  
Customer Experience ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Internet Technology ◽  
Iot Applications ◽  
Task Technology Fit ◽  
Customer Attitude ◽  
Acceptance Model

With the rapid advancements in the internet technology, many retailers are embracing internet of things technology to enhance customer experience and improve efficiency. Specifically, many customer-facing IoT technologies such as augmented reality, smart shopping carts, smart displays, and RFID tags are expected to change the way customers experience retailing shopping. Drawing on the technology acceptance model, trust perspective, task-technology fit, and organizational reputation perspective, this study examines the customer adoption of IoT applications in retail setting. Responses collected from 289 actual retail shoppers were analyzed using structural equation modeling. Results reveal that perceived usefulness, perceived ease of use, task-technology fit, retailer reputation, and initial trust are significant predictors of customer attitude and intentions to use IoT in retail stores. The study findings have key implications for academicians and retailers in improving customer acceptance and in delivering superior customer experience.

Diffusion of Innovation Theory and the Problem of Context for Inter-Organizational Information Systems

2012 ◽  
pp. 209-221
Author(s):  
Luke Houghton ◽  
Don Kerr
Keyword(s):  
Information Systems ◽  
Technology Acceptance ◽  
Diffusion Of Innovation ◽  
Diffusion Of Innovations ◽  
Diffusion Theory ◽  
Contextual Factors ◽  
Research Literature ◽  
Future Research ◽  
Diffusion Of Innovation Theory ◽  
Acceptance Model

This chapter argues that diffusion theory models like the technology acceptance model (TAM) need to be rethought of in light of contextual factors that are becoming increasingly important in modern inter-organisational settings. This is due to the growing complexity of organizations with respect to different organisational types, contexts, and political structures that have been shown in research literature to hinder information systems acceptance. The chapter looks at possible contextual factors that are ignored by TAM by critiquing its parent diffusion theory (diffusion of innovations). This approach was considered best as there are many variations of TAM, but the diffusion of innovations (DOI) theory underlies all these variations. The chapter also recommends a way forward for research into inter-organisational information systems by examining an example situation of Feral Information Systems (FIS) to illustrate the problem. The chapter concludes with a discussion about future research directions.

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