Communication Processes of Information Technology Executives in Higher Education

2018 ◽  
Vol 30 (2) ◽  
pp. 71-87 ◽  
Author(s):  
Angela K. Hollman ◽  
Sonja H. Bickford ◽  
Janet L. Lear

This article seeks to explain the key variables of internal communication processes of information technology executives, specifically chief information officers (CIOs), at higher education institutions. By understanding the key variables that influence the IT communication process, leaders and administrators, such as the CIO, can better communicate with their stakeholders leading to a successful, technology-integrated organization. While others have sought to model this business-IT relationship using communication as one part of a model, this study focuses upon only the CIO communication process adding value to current information technology management literature. This exploratory pilot article offers empirical insights about how CIOs communicate within their own team and up through the executive ranks of an organization. It suggests that CIOs can be divided into two categories; these two categories, keying off of communication variables, appear to directly affect the ultimate success or failure regarding the integration of technology into the mission and vision of the organization.

Author(s):  
Mina Richards ◽  
Indira R Guzman

The purpose of this book chapter is to elucidate the process of assessment in higher education with a focus on distance learning and information technology programs. Its mission is to bring awareness of academic assessment concepts and best practices in the use of standard assessment tools and direct measures to evaluate student learning. The chapter provides definitions of academic assessment and presents the application of signature assignments and rubrics in the Computer Science and Information Technology Management programs to demonstrate student learning results.


2017 ◽  
Vol 9 (1) ◽  
pp. 62
Author(s):  
Wawan Lulus Setiawan

Indonesia is a large and socially heterogeneous country because it covers more than 1,340 ethnic groups. The country is rich of various cultural traditions. The diversity of cultural traditions in Indonesia is interestingly studied both as a material of scientific study and as an source to formulate appropriate socio-economic development policy approaches. One of the regions/islands in Indonesia is Papua, which is located in the eastern part of Indonesia. In this region there are more than 500 ethnic groups. Ethnic groups in Papua, is the most traditional ethnic group compared to those in Indonesia. One tradition that is still strongly held in Papua is tribal war. Therefore it is a very interesting phenomenon studied in terms of social science, especially communication science. The symbolic interactionism perspective as a communication approach is used in this study to explain how the communication process occurs in traditional war process between tribes, both in the internal communication of tribes and communications between tribes. This study describes the phenomenon of war between tribes according to the view or the consciousness and subjective meaning of traditional/indeginuous people in Timika, in accordance with the phenomenology tradition that is used in this research. The findings of this study are illustrates the process of communication, beginning from preparation of war, the implementation of war, as well as post-war process. Communication processes that occur either through verbal or non-verbal language are full of distinctive symbols. The conclusion of this finding is that tribal war as a social phenomenon is a communication process, and can be solved by the parties by means of communication. These findings could have implications for the importance of policies to develop communication approaches among traditional tribes in Papua, in order to increase the understanding among them, which in turn will reduce the level of conflict between them.


2010 ◽  
Vol 16 (2) ◽  
pp. 305-326 ◽  
Author(s):  
Michael Reiss ◽  
Dirk Steffens

Hybrid media concepts, i.e. especially combinations of face‐to‐face instruments and electronic media, represent a standard in many fields of application for quite a long time. Such combinations of diverse, and thus hybrid instruments are meanwhile quite commonly used, for example, in marketing, in retail business, for communication in virtual enterprises, in internal communication processes, in human resource development and in higher education. By combining strengths of two or more media and by mutually compensating their weaknesses, hybrid media concepts aim at enhancing performance with respect to effectiveness and efficiency. So far, however, scientific discussion lacks a common understanding of the architecture of hybrid media concepts as well as empirical evidence on the application of hybrid media in practice. Hence, it is unclear to what extent the performance potential of hybrid media concepts is utilized in different application fields and what the drivers of the use and performance of hybrid media concepts are. This article presents and discusses both a conceptualization of hybrid media in terms of diversity, proportions and coupling of hybrid concepts and empirical evidence on hybrid media concepts in two typical application fields: internal communication in change management and blended learning in higher education. Santrauka Jau gana seniai hibridinė žiniasklaida, t. y. tiesioginio bendravimo priemonės ir elektroninė žiniasklaida, paplitusi daugelyje veiklos sričių. Ivairūs hibridines žiniasklaidos priemonių deriniai dažnai naudojami marketinge, mažmenineje prekyboje, virtualiujų įmonių veikloje, vidaus komunikacijos procesuose, žmogiškuju išteklių plėtros ir aukštojo mokslo srityse. Derinant dvi ar daugiau žniasklaidos priemones, sustiprinami jų privalumai ir kompensuojami trūkumai. Taigi hibridine žiniasklaida yra veiksmingesnė. Tačiau iki šiol trūksta mokslines diskusijos apie hibridines žiniasklaidos koncepcijas, ju praktinį taikymą. Taigi nera aišku, kokiu mastu naudojamos hibridinės žiniasklaidos priemonės ir kas yra ju naudotojai. Straipsnyje pateikiamos hibridines žiniasklaidos koncepcijos ir ju praktinio taikymo pavyzdžiai vidaus ryšiu valdymo ir aukštojo mokslo srityse.


Author(s):  
Solange Madalena Souza Macedo ◽  
Ricardo Rodrigues Barbosa

The paper presents the results of a study about information management, information technology management and behaviors and values concerning information in Brazilian institutions of higher education. The ‘information orientation’ (IO) model, developed by Donald A. Marchand, William J. Kettinger and John D. Rollins (2000) was adopted as a conceptual basis for the study. The data was collected through questionnaires filled by 83 (eighty-three) managers of higher education institutions (HEI) located in Belo Horizonte, Brazil. The results show that, as perceptions of their managers, HEI are oriented towards information, although this guideline varies according to the dimensions of the construct of the HI Model, which has as central information management, information technology and informational values and behaviors. It was noted that the managers of HEI perceive each of these elements, there is a predominance of HEI Information Technology.


Author(s):  
Mina Richards ◽  
Indira R Guzman

The purpose of this book chapter is to elucidate the process of assessment in higher education with a focus on distance learning and information technology programs. Its mission is to bring awareness of academic assessment concepts and best practices in the use of standard assessment tools and direct measures to evaluate student learning. The chapter provides definitions of academic assessment and presents the application of signature assignments and rubrics in the Computer Science and Information Technology Management programs to demonstrate student learning results.


2017 ◽  
Vol 3 (4) ◽  
pp. 62
Author(s):  
Wawan Lulus Setiawan

Indonesia is a large and socially heterogeneous country because it covers more than 1,340 ethnic groups. The country is rich of various cultural traditions. The diversity of cultural traditions in Indonesia is interestingly studied both as a material of scientific study and as an source to formulate appropriate socio-economic development policy approaches. One of the regions/islands in Indonesia is Papua, which is located in the eastern part of Indonesia. In this region there are more than 500 ethnic groups. Ethnic groups in Papua, is the most traditional ethnic group compared to those in Indonesia. One tradition that is still strongly held in Papua is tribal war. Therefore it is a very interesting phenomenon studied in terms of social science, especially communication science. The symbolic interactionism perspective as a communication approach is used in this study to explain how the communication process occurs in traditional war process between tribes, both in the internal communication of tribes and communications between tribes. This study describes the phenomenon of war between tribes according to the view or the consciousness and subjective meaning of traditional/indeginuous people in Timika, in accordance with the phenomenology tradition that is used in this research. The findings of this study are illustrates the process of communication, beginning from preparation of war, the implementation of war, as well as post-war process. Communication processes that occur either through verbal or non-verbal language are full of distinctive symbols. The conclusion of this finding is that tribal war as a social phenomenon is a communication process, and can be solved by the parties by means of communication. These findings could have implications for the importance of policies to develop communication approaches among traditional tribes in Papua, in order to increase the understanding among them, which in turn will reduce the level of conflict between them.


2017 ◽  
Vol 1 (6) ◽  
Author(s):  
Karina Virginia Mero Suárez ◽  
Edwin Joao Merchán Carreño ◽  
Ana Del Rocío Fernández Torres ◽  
Narcisa María Crespo Torres

El artículo aborda la necesidad de la creatividad que se impone en la era actual del conocimiento y la importancia que  constituyen las tecnologías como herramientas indispensables en todas las esferas de la vida. En Trabajo toma como campo investigativo los cambios que se llevan a cabo en esta esfera en la Universidad Estatal del Sur de Manabí y la Universidad Técnica de Babahoyo, Ecuador, donde se toman como objeto el proceso de enseñanza aprendizaje en la Educación Superior. El objetivo de la investigación fue comunicar el impacto de las Tecnologías de la Información y las Comunicaciones en las Universidades, donde se hace énfasis en el nuevo rol de los docentes y su nuevo desempeño de facilitadores del aprendizaje en los educandos a través en los nuevos escenarios mediados por las tecnologías. Para el desarrollo exitoso de esta memoria investigativa se   usó como metodología instrumentos que se basaron fundamentalmente en documentos referativos que ayudaron a justificar el problema de investigación, el cual consistía fundamentalmente en el impacto de las nuevos  dispositivos tecnológicos y su utilidad en los centros de altos estudios del país. Se concluyó que las Tecnologías de la Información y Comunicación son herramientas indispensables en la docencia y al mismo tiempo la forma de intervenir en el diseño educativo que nos llevan a explorar nuevos métodos docentes en los escenarios educativos mediados por estas. Se constató además que estas herramientas favorecen satisfactoriamente al proceso si se tiene una buena preparación por parte del docente.   Palabras clave: Herramientas tecnológicas, universidades, formación, docencia universitaria, proceso de enseñanza – aprendizaje Impact of information technology and communications: a look at higher education  Abstract The article states the need of the creativity that prevails in the current era of knowledge and the importance that technologies constitute in all spheres of life. In field research work it takes as changes take place in this area in Southern State University of Manabí and the Technical University of Babahoyo, Ecuador, where they are taken as an object the process of learning in higher education. The aim of the research was to communicate the impact of Information Technology and Communications in the universities, where the emphasis is on the new role of teachers and their new performance of facilitators of learning in students through the new scenarios mediated by technologies. For the successful development of this research report it was used as a methodology instruments based mainly on referative documents that helped to justify the research problem, which consisted mainly of the impact of new technological devices and their use in the centers of higher learning in the country. It was concluded that information technology and communication are indispensable tools in teaching and at the same time how to intervene in the educational design that lead us to explore new teaching methods in educational settings mediated by these. It was further found that these tools successfully promote the process if there is a good preparation by the teacher.


2003 ◽  
Author(s):  
Paul J. Granetto ◽  
Richard B. Bird ◽  
David F. Vincent ◽  
Barbara A. Sauls ◽  
H. R. Tollefson

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