Implementation of Quality Management System in Malaysian Construction Industry

2014 ◽  
Vol 903 ◽  
pp. 359-364 ◽  
Author(s):  
Kung Leong Tiong ◽  
Zakuan Norhayati Mohmad ◽  
Muhamad Zameri Mat Saman ◽  
Mohd Shoki Md Arif ◽  
Ahamad Zaidi Bahari

This paper sets out to explore the degree of Quality Management System (QMS) implementation in current Malaysian construction industry. This research test these with a questionnaire based on nine major QMS aspects which are gathered from literature review. Data collected was analyzed using Mean and ANOVA. The findings indicate that QMS are implemented in moderate level with slight differences between mean values from various aspects. Besides, top management level respondents react more positive towards implementation of QMS in all aspects compared to middle management level and lower management respondents. Future research will benefit by using different QMS aspects for further improvement and replication to other industries.

2017 ◽  
Author(s):  
Behnam Neyestani

Quality management system (QMS) provides generic guidance and requirements for establishing an appropriate quality management procedure, in order to lower cost, increase productivity, customer's satisfaction, and market share in the organizations since the last two-decade. In construction industry, it can assist the companies to achieve successfully their objectives, and ensure that all phases of construction project consistently meet client's requirements (need). The main aim of this article was to evaluate the impact of QMS implementation on main factors of construction projects in Metro Manila, Philippines. For this intention, the study was conducted an in-depth literature review fromdifferent books, journals, and websites, in order to understand profoundly quality management system, identify the characteristics of the vital factors of construction projects, and the findings of empirical studies concerning the effects of QMS on construction projects. Subsequently, a questionnaire was designed based on previous studies and then distributed randomly among the 37 managers with the aim of collecting data. Finally, the analysis of data was accomplished by descriptive statistics to find the results and conclusion. The findings have shown that the implementation of QMS can be affected mostly on customer's satisfaction, followed by cost, and time respectively, while minimum effectiveness of QMS was on scope (quality) through QMS implementation in construction projects in Metro Manila.


2018 ◽  
Vol 7 (3.10) ◽  
pp. 5
Author(s):  
T Subramani ◽  
M Arsath

Currently number of projects is lagging due poor management in execution and implementation. To overcome these factors in our project we proposed to find out the best quality management system (QMS) in the Civil Engineering industry by practicing with seven existing and new execution to actualizing quality network in private projects by utilizing Planning and statistical analysis software. By collecting questionnaire based on QMS form the existing literature review and same has been utilized for analysing and investigation in project planning management software. From the analysis we conclude that quality management system will play vital role in customer satisfaction and time consuming have the positive and critical changes in the QMS for each and every project in the construction industry in the execution level.  


Author(s):  
Silvia Martínez-Perales ◽  
Isabel Ortiz-Marcos ◽  
Jesús Juan Ruiz

AbstractThere is a broad consensus on the importance and advisability of testing laboratories adopting a Quality Management System (QMS) to support their work, no matter they are industrial or research oriented. However, laboratories involved in R&D have specific difficulties to implement a QMS due to the peculiar nature of their activity. This paper analyzes the main challenges and difficulties found by professionals when implementing a QMS in a research testing laboratory, based on the literature review and a questionnaire with 86 laboratories participating performed in collaboration with RedLab (Red de Laboratorios de la Comunidad de Madrid). After this analysis, a set of requirements for the competence of research testing laboratories based on ISO/IEC 17025 and UNE 166002 is defined, and an agile methodology for the fulfilment of these requirements is proposed.


2018 ◽  
Vol 4 (9) ◽  
pp. 2023 ◽  
Author(s):  
Muhammad Akram Akhund ◽  
Aftab Hameed Memon ◽  
Hafiz Usama Imad ◽  
Fida Hussain Siddiqui ◽  
Ali Raza Khoso

Motivating public and private construction firms to implement various management systems in their firms is not a simple job. Especially in Pakistan, management system is a new practice, most of the construction firms are not aware about the benefits of management system and what will be achieved after the implementation of management system. The implementation of ISO 9001 Quality Management System (QMS) in the construction industry is a continuing development method, particularly in small construction firms. On the other hand, the awareness level and readiness level of construction industry firms in Pakistan is yet very low as associated to other countries of Asia and Europe where ISO 9001 initiated. The purpose current study is to determine most responsible factors which will motivate the public and private construction firms of Pakistan to adopt the QMS (ISO 9001). A questionnaire survey was conducted and a total of 337 out of 553 questionnaires were received from public and private construction firms of AZBAGIKHPUSI areas. The analysis results depict 3 significant factors, which will motivate construction firms of Pakistan to implement ISO 9001 are (1) to qualify for bidding (2) to improve quality management system of company (3) to reduce wastage. Hence, based on these results and findings, the construction companies require ISO 9001 certification system and registration with Pakistan Engineering Council (PEC) as a constitution passed for the construction firms then to qualify for the bidding.


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