scholarly journals Exploring communication skills training in undergraduate nurse education by means of a curriculum

2011 ◽  
Vol 1 (1) ◽  
pp. 7 ◽  
Author(s):  
Britt-Maj Wikström ◽  
Gunilla Svidén
Keyword(s):  
Health Care ◽  
Communication Skills ◽  
Communicative Competence ◽  
Effective Communication ◽  
Skills Training ◽  
Nurse Education ◽  
Communication Skills Training ◽  
Patient Interaction ◽  
Nursing Communication ◽  
Teachers And Students

This study is an attempt to investigate by means of a curriculum how nurses are trained theoretically and practically throughout their specialist education to communicate competently and professionally in interaction with colleagues and patients. Research today shows that there are many different approaches to develop professionally skilled communication in nurse-patient interaction. It indicates that this aspect of nurse education is regarded as an important feature by educators. It is therefore of interest to study, by means of analysing a curriculum, how nurses’ communicative competence is developed. To this purpose a curriculum was presented related to nursing communication skills training, selected from a University College of Health Care Sciences in Sweden. Both students and teachers need clearly defined curricula to structure their studies and to evaluate communication skills. The investigated curriculum could be further developed to direct students and teachers in effective communication skills. It is of importance to have a curriculum that could be interpreted in the same way by teachers and students.

scholarly journals A Virtual Counseling Application Using Artificial Intelligence for Communication Skills Training in Nursing Education: Development Study (Preprint)

2019 ◽  
Author(s):  
Shefaly Shorey ◽  
Emily Ang ◽  
John Yap ◽  
Esperanza Debby Ng ◽  
Siew Tiang Lau ◽  
...  
Keyword(s):  
Health Care ◽  
Nursing Students ◽  
Communication Skills ◽  
Family Members ◽  
Real Life ◽  
Skills Training ◽  
Communication Skills Training ◽  
Open Communication ◽  
The Creation ◽  
Virtual Counseling

BACKGROUND The ability of nursing undergraduates to communicate effectively with health care providers, patients, and their family members is crucial to their nursing professions as these can affect patient outcomes. However, the traditional use of didactic lectures for communication skills training is ineffective, and the use of standardized patients is not time- or cost-effective. Given the abilities of virtual patients (VPs) to simulate interactive and authentic clinical scenarios in secured environments with unlimited training attempts, a virtual counseling application is an ideal platform for nursing students to hone their communication skills before their clinical postings. OBJECTIVE The aim of this study was to develop and test the use of VPs to better prepare nursing undergraduates for communicating with real-life patients, their family members, and other health care professionals during their clinical postings. METHODS The stages of the creation of VPs included preparation, design, and development, followed by a testing phase before the official implementation. An initial voice chatbot was trained using a natural language processing engine, Google Cloud’s Dialogflow, and was later visualized into a three-dimensional (3D) avatar form using Unity 3D. RESULTS The VPs included four case scenarios that were congruent with the nursing undergraduates’ semesters’ learning objectives: (1) assessing the pain experienced by a pregnant woman, (2) taking the history of a depressed patient, (3) escalating a bleeding episode of a postoperative patient to a physician, and (4) showing empathy to a stressed-out fellow final-year nursing student. Challenges arose in terms of content development, technological limitations, and expectations management, which can be resolved by contingency planning, open communication, constant program updates, refinement, and training. CONCLUSIONS The creation of VPs to assist in nursing students’ communication skills training may provide authentic learning environments that enhance students’ perceived self-efficacy and confidence in effective communication skills. However, given the infancy stage of this project, further refinement and constant enhancements are needed to train the VPs to simulate real-life conversations before the official implementation.

Communication in the last days or hours of life

2017 ◽  
Author(s):  
Anita Roberts
Keyword(s):  
Communication Skills ◽  
Effective Communication ◽  
Skills Training ◽  
Bad News ◽  
Communication Skills Training ◽  
Informational Needs ◽  
Healthcare Staff ◽  
Training Opportunities ◽  
Care Of The Dying

This chapter discusses effective communication in the last days or hours of life. It describes communication including verbal, non-verbal, and paralinguistic elements together with how to structure complex conversations. It recognizes the importance of communication when a person is expected to die within the coming days or hours. Sensitive communication is essential when dealing with uncertainty inherent at this time and strategies are identified to enable clinicians to elicit the needs and concerns of patients and families. The chapter also examines how the priorities for the care of the dying person can be ascertained. Strategies for giving information and discussing care in a sensitive and supportive manner are described, including how to assess informational needs, effective ways to break bad news, and ways of responding to difficult questions. Finally, the importance of having a competent workforce is recognized and some communication skills training opportunities for healthcare staff are discussed.

scholarly journals The Effect of Nursing Communication Skills Training on Satisfaction of Patients Undergoing Hemodialysis

2020 ◽  
pp. 1-8
Author(s):  
Zahra Salmani ◽  
Hossein Shiri ◽  
Malahat Nikravan Mofrad ◽  
Malihe Nasiri
Keyword(s):  
Communication Skills ◽  
Skills Training ◽  
Hemodialysis Patients ◽  
Communication Process ◽  
Communication Skills Training ◽  
Listening Skills ◽  
Randomized Sampling ◽  
Nursing Communication ◽  
Quasi Experimental ◽  
Age Range

Background: Communication skills of nurses include two important verbal and non-verbal communication dimensions and have of great importance in hemodialysis patients. This study aimed to investigate the effect of nursing communication skills training on satisfaction of patients undergoing hemodialysis. Methods: This quasi-experimental (pretest and posttest design) was carried out on 64 nurses working in the dialysis ward and 90 hemodialysis patients in the hospitals affiliated with Alborz University of Medical Sciences. In this study, nurses and patients were selected by convenience and randomized sampling methods, respectively. In this regard, subjects were selected from the hemodialysis wards of Bahonar, Rajaei and Shariati hospitals in Karaj. Results: Most nurses were female (76.7%) and the age range of the participants was 23-54 years. Nurses achieved a high score in all dimensions of communication skills and a high total score of communication skills after the intervention, and none of them obtained a low score. There was a significant increase in nurses' communication skills after the intervention, compared to before the intervention (106.98±4.18 and 117.97±3.35) (P<0.001). Moreover, the results showed a significant change in nurses’ perception after the intervention in various dimensions of communication skills, such as ability to receive and send messages, emotional control, listening skills, nurses' insight into the communication process and assertive communication skills, compared to before the intervention (66.90±5.15 and 95.62±5.34) (P<0.001). Conclusion: Studying communication skills in the form of educational workshops could increase these skills in nurses and clinical personnel in general. More importantly, improved communication skills in nurses could increase patient satisfaction, which is the ultimate goal of healthcare centers.

Effectiveness of Communication Skills Training for Dental Students

1984 ◽  
Vol 55 (1) ◽  
pp. 7-11 ◽  
Author(s):  
Guusje Ter Horst ◽  
Jeffrey G. Leeds ◽  
Johan Hoogstraten
Keyword(s):  
Communication Skills ◽  
Skills Training ◽  
Dental Students ◽  
Control Group ◽  
First Year ◽  
Communication Skills Training ◽  
Short Term ◽  
First Year Students ◽  
Written Responses ◽  
Patient Interaction

A three-day communication-skills training was given to first-year dental students. The remaining first-year students were exempted from instruction and acted as a control group. To assess the effect of the short-term training a videotape of 28 fragments was shown shortly after the training course. Each fragment represented a dentist-patient interaction and ended with a statement by the patient. Per fragment the students were allowed 40 sec. to write down their reactions assuming they were in the position of the dentist. The written responses of a part of the students were scored by a category system. Students who attended the communication-skills training significantly more often explored and recapitulated patients' statements than students who did not participate in the training, but there are reasons to doubt the validity of these findings.

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