scholarly journals The relationship between employee satisfaction and organisational performance: Evidence from a South African government department

2013 ◽  
Vol 39 (1) ◽  
Author(s):  
Chengedzai Mafini ◽  
David R.I. Pooe

Orientation: There appears to be a dearth of literature that addresses the relationship between employee satisfaction and organisational performance in South African public organisations. Motivation for the study: This study attempted to contribute to the discourse on the influence of human resources to organisational performance.Research purpose: The aim of this study was to analyse the relationship between employee satisfaction and organisational performance in a public sector organisation.Research design: A three-section survey questionnaire was used to collect data from a conveniently recruited sample of 272 members of a South African government department. Pearson’s correlation test as well as a regression analysis were employed to test the existence of a relationship between employee satisfaction and organisational performance. The mean score ranking technique was used to compare the impact of the individual employee satisfaction factors on organisational performance.Main findings: Positive correlations were observed between organisational performance and all five employee satisfaction factors, namely working conditions, ability utilisation, creativity, teamwork and autonomy. Amongst the five factors, teamwork had the greatest impact on organisational performance, followed by ability utilisation, creativity, autonomy, with working conditions exerting the least influence.Practical and/or managerial implications: Strategic interventions involving positive adjustments on the five employee satisfaction dimensions examined in this study may be initiated and applied to improve overall organisational performance in public organisations.Contributions and/or value add: The study endorses the notion that a satisfied workforce could be the key to enhanced organisational performance.

2017 ◽  
Vol 7 (1) ◽  
pp. 46-53
Author(s):  
Philemon Nji Kum ◽  
Chux Gervase Iwu ◽  
Samuel Augustine Umezurike

Globalization has forced many countries to rely on one another for products and services which they are unable to source locally. More so, trade is used as the channel to procure those. South Africa and China share very close relations which are boosted by South Africa’s neo-liberal policy, and its membership of the BRICS bloc. Often, this relationship has been subjected to different interpretations leading to the inability to reach a consensus on South Africa’s intention and exact benefits from neo-liberalization and membership of BRICS bloc. On this basis, we affirm that a notable gap exists in scholarly literature which has not provided the full-fledged understanding of the impact of Chinese manufactured goods into South Africa. We draw from the concepts of protectionism and free trade to expatiate the concerns raised by many with respect to the nature and benefits of the relationship. The paper relied extensively on secondary sources of data from which the authors then analyzed, interpreted and drew conclusions to provide a contextual explanation of the phenomenon of Chinese invasion of South African market. This method was useful for two reasons; namely its capacity to generate new insights and secondly, access to comparative studies. While the results show that South African clothing firms are increasingly shutting down because of lower prices from international competitors (especially China), and also due to structural issues of the present South African economy, we are equally aware of the extensive pressure from interest groups for the South African government to protect major local industries such as steel and textile. We argue anyway that the South African government is playing its cards carefully to avoid a backlash, especially considering its position within the BRICS bloc.


2002 ◽  
Vol 47 (S10) ◽  
pp. 35-63 ◽  
Author(s):  
Franco Barchiesi ◽  
Bridget Kenny

In 1999 the South African government passed the Municipal Structures Act which established the Ekurhuleni Metropolitan Council and merged the East Rand towns of Alberton, Germiston, Brakpan, Benoni, Kempton Park, Springs, and Nigel under a common municipal authority. The new demarcation created a unified administrative structure for this region of approximately 2.5 million people living east of Johannesburg. It gave formal expression to long-standing processes of socioeconomic development that have defined the East Rand as a highly specific geographical entity. Between the 1950s and the 1970s the East Rand mapped itself on to South Africa's economic terrain as its industrial “workshop”, as manufacturing replaced mining as the major contributor to GDP. The administrative unification of the East Rand has taken place, however, at a moment when established patterns of economic and social integration based on manufacturing are undermined by the impact of restructuring encouraged by domestic and global forces.


2014 ◽  
Vol 13 (5) ◽  
pp. 981 ◽  
Author(s):  
Chengedzai Mafini ◽  
David Rabolane Isaac Pooe

Organisational performance in the public sector in South Africa remains an issue of concern, due to the fact that most government departments continue to perform below the expected standard. This presented an impetus to conduct research on organisational performance in the sector on a continuous basis, in order to find current solutions. In this study, the relationship between organisational performance and four organisational process factors; namely, organisational structure, change, teamwork, and leadership in a South African government department was examined. A conceptual framework and four hypotheses which linked these four process factors and organisational performance were proposed. A six-section survey questionnaire was administered to 272 randomly selected members of a government department who were based in Gauteng Province. The proposed relationships were tested using a combination of Pearsons correlation coefficient and multiple regression analysis. Positive and statistically significant relationships were observed between organisational performance and the four process factors, leading to the acceptance of all hypotheses. The framework proposed in the study may be used in the diagnosis of performance problems in the public sector.


2015 ◽  
Vol 4 (4) ◽  
pp. 575-580 ◽  
Author(s):  
Nico Martins ◽  
Ophillia Ledimo

Innovation has become prominent within the leadership literature as an underlying and important aspect of service delivery. This study set out to determine the perceptions and nature of service delivery innovation among employees of a South African government department, using a sample of 289 participants. Statistical analysis was conducted to analyse the data which indicate that innovation is an important aspect of service delivery. This study suggests that to enhance service delivery employees should be encouraged to be innovative. The implications of the findings are discussed and recommendations for future research are made.


2015 ◽  
Vol 31 (3) ◽  
pp. 939 ◽  
Author(s):  
Chengedzai Mafini

There remains a constant need for further empirical research on organisational performance in the public sector, in a bid to generate current and relevant solutions. Such an approach could be a panacea for performance-related problems that continue to affect public organisations in developing countries. The purpose of this study was to examine the relationship between organisational performance and three input factors; namely, innovation, inter-organisational systems and quality. A quantitative approach using the survey method was used in which a questionnaire was administered to 272 randomly selected managers and employees of a South African government department. Data were analysed using a combination of descriptive and non-parametric statistics. Spearmans rho was used to measure the strength of the relationships and regression analysis was used to measure the extent to which the input factors predicted organisational performance. Spearmans correlations showed strong positive relationships between organisational performance and all three factors while regression analysis also revealed that the three factors predicted organisational performance. The study is significant in that managers in public organisations can use the findings as a diagnostic tool in performance problems, with a view to enhance organisational performance among public sector organisations.


2021 ◽  
Vol 2021 (1) ◽  
pp. 211-227
Author(s):  
Nkhensani Siweya

The South African government, along with other countries, has signed the Paris Agreement to commit to lowering carbon dioxide emissions. This has led to the introduction of carbon tax in different countries to combat global warming. The Mexican government was the first to introduce carbon tax amongst the emerging economies back in 2014, while the Argentine government implemented carbon tax in January 2018. The South African government followed suite and introduced carbon tax effective 5 June 2019. Households are expected, however, to be weighed down by the levy as the carbon fuel levy will be implemented at 9 and 10 cents per litre on petrol and diesel respectively. The impact on strained households’ income is expected to emanate from the already high fuel prices, which have been on a rising trajectory since the beginning of 2019.


1992 ◽  
Vol 48 (3/4) ◽  
Author(s):  
P. J. Strauss

Church, state and political models in ‘Church and Society - 1990’ In this article the author looks into motives and trends surrounding the viewpoints of the document ‘Church and Society - 1990’ with regard to the relationship between both the church and the state and the church and practical political models in South Africa. This document of the 1990 General Synod of the Dutch Reformed Church - traditionally labelled as a significant pro-apartheid church - is the sequel to a statement by a previous Synod four years earlier. The main finding is that ‘Church and Society - 1990’ tends to give a Scriptural basis to current political tendencies and thinking in South African government circles.


Author(s):  
Anri Botes

Labour hire, the practice of hiring out employees to clients by a labour broker, has been a part of Namibia’s history since the early 1900s in the form of the contract labour system. This form of employment was characterized by inhumanity and unfair labour practices. These employees were subjected to harsh working conditions, inhumane living conditions and influx control. The contract labour system continued until 1977, when it was abolished by the General Law Amendment Proclamation of 1977. It was during the 1990s that the hiring out of employees returned in the form of labour hire. It continued in this form without being regulated until it was banned in the Namibian Labour Act of 2007. In 2009 Africa Personnel Services, Namibia’s largest labour broker, brought a case before the court against the Namibian Government in an attempt to have the ban nullified on grounds of unconstitutionality. It argued that the ban infringed on its right to carry on any trade or business of its choice as contained in section 21(1)(j) of the Constitution of the Republic of Namibia. APS triumphed. It was not until April 2012 that new legislation was promulgated in order to officially lift the ban and to regulate labour hire in its current form. This new legislation came into force in August 2012. Various very important provisions are contained in the Labour Amendment Act 2 of 2012 concerning labour brokers. Part IV of the Employment Services Act 8 of 2011, containing provisions for the regulation of labour brokers as juristic persons per se, was also introduced and came into force in September 2012. The aim of this note is to serve as a lesson to the South African government as to what could happen if labour brokers continue without legislation properly addressing the pitfalls associated with labour brokers. Also, it could serve as an example as to how the employees of a labour broker should be protected. In this regard the history of labour hire and the current strides in Namibia cannot be ignored.


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