Locating the Worths of Performance Indicators: Performing Transparencies and Accountabilities in Health Care

Purpose Supply chains’ (SCs’) sustainability practices and recovery strategies are attaining popularity in academia and industries to improve the resilience of the SCs and to manage large-scale disruptions. The global pandemic caused by the COVID-19 has raised the question of the sustainability of essential health-care products’ SCs of Bangladesh. It is an essential avenue for making the life of people safe and secure. Despite its importance, most of the health-care SCs in Bangladesh are struggling to meet the demand of its nation due to capacity shortage, technological backwardness of the manufacturers, delivery capacity shortages and less advanced forecasting capabilities. Therefore, this study aims to investigate the key performance indicators (KPIs) of a sustainable recovery strategy in the context of health-care SCs considering the COVID-19 pandemic. Design/methodology/approach This study used a dynamic method named graph theory and matrix approach to evaluate the most critical KPIs of a sustainable recovery strategy in the context of Bangladeshi health-care SCs. Findings The result revealed that dynamic forecasting and planning with a smooth delivery and distribution support system, production capacity diversification and having alternative or multiple suppliers during extraordinary disruptions may aid in the sustainability of the health-care SCs in Bangladesh. Originality/value This study is unique as no previous study has identified and examined the sustainable recovery strategy perspective KPIs considering the COVID-19 pandemic in the context of Bangladeshi health-care SCs. This study will also add value by guiding decision-makers of the health-care SCs of Bangladesh to adopt strategies toward the sustainability of SCs.

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Selecting Performance Indicators for Prison Health Care

Journal of Correctional Health Care ◽

10.1177/1078345810397712 ◽

2011 ◽

Vol 17 (2) ◽

pp. 138-149 ◽

Cited By ~ 4

Author(s):

Steven M. Asch ◽

Cheryl L. Damberg ◽

Liisa Hiatt ◽

Stephanie S. Teleki ◽

Rebecca Shaw ◽

...

Keyword(s):

Health Care ◽

Performance Indicators ◽

Prison Health ◽

Prison Health Care

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Measuring the performance of interprofessional primary health care teams: understanding the teams perspective

Primary Health Care Research & Development ◽

10.1017/s1463423619000409 ◽

2019 ◽

Vol 20 ◽

Cited By ~ 2

Author(s):

Catherine Donnelly ◽

Rachelle Ashcroft ◽

Amanda Mofina ◽

Nicole Bobbette ◽

Carol Mulder

Keyword(s):

Primary Care ◽

Health Care ◽

Primary Health Care ◽

Performance Measurement ◽

Collaborative Care ◽

Performance Indicators ◽

Interprofessional Collaboration ◽

Health Care Teams ◽

Primary Health ◽

Care Models

Abstract Aim: The aim of the study was to describe practices that support collaboration in interprofessional primary health care teams, and identify performance indicators perceived to measure the impact of this collaboration from the perspective of interprofessional health providers. Background: Despite the surge of interprofessional primary health care models implemented across Canada, there is little evidence as to whether or not the intended outcomes of primary health care teams have been achieved. Part of the challenge is determining the most appropriate measures that can demonstrate the value of collaborative care. To date, little remains known about performance measurement from the providers contributing to the collaborative care process in interprofessional primary care teams. Having providers from a range of disciplinary backgrounds assist in the development of performance measures can help identify measures most relevant to demonstrate the value of collaborative care on the intended outcomes of interprofessional primary care models. Methods: A qualitative study; part of a larger mixed methods developmental evaluation to examine performance measurement in interprofessional primary health care teams. A stakeholder workshop was conducted at an annual association meeting of interprofessional primary health care teams in the province of Ontario, Canada. Six questions guided the workshop groups and participant responses were documented on worksheets and flip charts. All responses were collected and entered verbatim into a word document. Qualitative analytic strategies were applied to each question. Findings: A total of 283 primary health care providers from 14 health professions working in interprofessional primary health care teams participated. Top three elements of interprofessional collaboration (total n = 628) were communication (n = 146), co-treatment (n = 112) and patient-based conferences (n = 81). Top three performance indicators currently used to demonstrate the value of interprofessional collaboration (total n = 241) were patient experience (n = 71), patient health status (n = 35) and within team referrals (n = 30).

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Performance indicators in Swedish Health Care

BMC Health Services Research ◽

10.1186/1472-6963-7-s1-a10 ◽

2007 ◽

Vol 7 (S1) ◽

Cited By ~ 1

Author(s):

Mona Heurgren ◽

Anders Åberg ◽

Max Köster ◽

Rickad Ljung

Keyword(s):

Health Care ◽

Performance Indicators ◽

Swedish Health Care

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To The Covid-19 Pandemic Experience: A View from Russia

Propósitos y Representaciones ◽

10.20511/pyr2021.v9nspe3.1134 ◽

2021 ◽

Vol 9 (SPE3) ◽

Author(s):

Maksim Maksimov ◽

Natalia Prodanova ◽

Anatoliy Kolesnikov ◽

Aleksandr Melnikov ◽

Ona Grazyna Rakauskiene ◽

...

Keyword(s):

Health Care ◽

Performance Indicators ◽

Health Care Organization ◽

Care Organization ◽

Recent Past ◽

Russian Economy ◽

The Government ◽

Restrictive Measures ◽

The Impact ◽

Made In

In the presented work, an attempt to assess the correlation between the performance indicators of several sectors of the Russian economy and a set of restrictive measures taken by the Government of our country against the backdrop of the fight against the COVID-19 pandemic is made. In addition, a comparative analysis of the impact of this pandemic on the neighboring countries of Russia, which, in the recent past, were part of the USSR and, therefore, have similar health care organization structures, is carried out.

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An Assessment of Impact of Leadership Training on Health System Performance in Selected Counties in Kenya

Frontiers in Public Health ◽

10.3389/fpubh.2020.550796 ◽

2021 ◽

Vol 8 ◽

Author(s):

Tecla Chelagat ◽

James Rice ◽

Joseph Onyango ◽

Gilbert Kokwaro

Keyword(s):

Health Care ◽

Health System ◽

Leadership Training ◽

Performance Indicators ◽

System Performance ◽

Individual Development ◽

Control Group ◽

Health System Performance ◽

For Profit ◽

The Impact

Introduction: The provision of health care services in Kenya was devolved from the national government to the counties in 2013. Evidence suggests that health system performance in Kenya remains poor. The main issue is poor leadership resulting in poor health system performance. However, most training in Kenya focuses on “leaders” (individual) development as opposed to “leadership” training (development of groups from an organization). The purpose of that study was to explore the impact of leadership training on health system performance in selected counties in Kenya.Methods: A quasi-experimental time-series design was employed. Pretest, posttest control-group design was utilized to find out whether the leadership development program positively contributed to the improvement of health system performance indicators compared with the non-trained managers. Questionnaires were administered to 31 trained health managers from the public, private for-profit, and private not-for-profit health institutions within the same counties.Results: The pretest and posttest means for all the six health system (HS) pillar indicators of the treatment group were higher than those of the control group. The regression method to estimate the DID structural model used to calculate the “fact” and “counterfactual” revealed that training had a positive impact on the intended outcome on the service delivery, information, leadership and governance, human resources, finance, and medical products with impact value ≥1 (57.2).Conclusion: The study findings support both hypotheses that trained health care management teams had a significant difference in the implementation status of priority projects and, hence, had a significant impact on health system performance indicators compared with non-trained managers.

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Improving the Measurement of Health System Performance across the Rural-Urban Continuum

International Journal for Population Data Science ◽

10.23889/ijpds.v3i4.875 ◽

2018 ◽

Vol 3 (4) ◽

Author(s):

Naushaba Degani ◽

Sharon Gushue ◽

Alex Yurkiewich ◽

Emmalin Buajitti ◽

Matthew Kumar ◽

...

Keyword(s):

Health Care ◽

Health Outcomes ◽

Health System ◽

Performance Indicators ◽

System Performance ◽

Working Group ◽

Geographic Location ◽

Key Performance Indicators ◽

Health System Performance ◽

The Impact

IntroductionWe report on key performance indicators to highlight quality and variation in health care. Given Ontario’s diverse geography, we have prioritized improving measurement across the rural-urban continuum. This will improve our ability to discern the impact of geography on health care and health status to inform planning and decision making. Objectives and ApproachBuilding on previous work to advance measurement of equity in health care, we struck a technical working group of experts to review methods for stratifying health system performance data by geographic location in the Ontario context. These methods were applied to a set of key performance indicators. The working group’s review of the results of this analysis will lead to recommendations for the best method to refine and standardize how geographic location is measured and stratified. This will improve our ability to discern the impact of geography on health system performance and health status for our suite of public-reporting products. ResultsThe technical working group identified three methodologies for consideration that used linked postal code data: Population Centre (POPCTR), Statistical Area Classification (SAC) and a hybrid POPCTR/SAC methodology. These methods were tested against a set of key performance indicators across dimensions of quality including timeliness, effectiveness, population health and health outcomes. The results show that, in the health system performance dimensions of effectiveness and timeliness, as well as for a subset of health outcomes, there is variation in performance across the urban-rural continuum, though not always in a linear way. This may reflect differences in health care access, health risk factors, sociodemographic or socioeconomic characteristics across the urban-rural continuum. More definitive conclusions and recommendations will be available when the working group meets to review the results. Conclusion/ImplicationsIdentifying a robust methodology for measuring performance across geographic locations will improve our ability to discern the impact of geography on health care including where geography may impact access and effectiveness of services as well as health outcomes. This information will enable better health system planning and decision-making.

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Assessment of Key Performance Indicators of the Primary Health Care in Oman: A Cross-Sectional Observational Study

Journal of Primary Care & Community Health ◽

10.1177/2150132720946953 ◽

2020 ◽

Vol 11 ◽

pp. 215013272094695

Author(s):

Badria Al Rashidi ◽

Ahmed H. Al Wahaibi ◽

Ozayr Mahomed ◽

Zainab Al Afifi ◽

Salah Al Awaidy

Keyword(s):

Health Care ◽

Quality Improvement ◽

Primary Health Care ◽

Observational Study ◽

Performance Indicators ◽

Key Performance Indicators ◽

Median Score ◽

Cross Sectional ◽

Primary Health ◽

The Mean

Objective Effective primary health care (PHC) is the key to attaining universal health coverage. The key performance indicators (KPIs), is a component of quality improvement in the PHC service sector that provides feedback to inform and better public service delivery and promoting accountability. We assessed the current performance of PHC service by using KPIs to identify the possible challenges that necessitate being confronted, highlight the lessons learnt, and propose steps towards improvements. Methods We conducted a cross-sectional observational study across 12 PHC centers in 6 governorates in Oman during the period of June 2017 to June 2018. Secondary data from the computerized medical records of the PHC centers on six key indicators, accessibility, workload, outcomes, timeliness, satisfaction, and safety were analysed to assess the performance of PHC service and to identify challenges confronted and propose steps towards further service improvement. Results The mean overall KPIs scores across the ten PHC centers were 174.5 (SD: 9.80) or 67.01%. The overall scores were normally distributed with a median score of 175 (IQR: 171-181). The lowest percentage score was obtained by Al Qabil (61.35%) with the highest mark being at Wadi Kabir (70.54%). The mean score across all KPIs was 3.84 (SD:0.94) with a median score of 3.9 (IQR: 3.43-4.5). Of the six KPI components, safety (4.85), satisfaction (4.67), timeliness (4.44), and accessibility (4.31) had the highest performance scores, whilst workload (4.15) and outcomes (3.75) lagged behind. Conclusions Performance across the KPIs exhibited a considerable variation between facilities, with workload and outcome performing lower than other components. The findings of this study offered a measure of internal strengths that need to be sustained, challenges that require quality improvement initiatives, and external factors such as social determinants that impact overall performance PHC.

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