واقع سلوك المواطنة التنظيمية لدى أعضاء الإدارة العليا في الجامعات الفلسطينية بقطاع غزة من وجهة نظر العاملين في الوظائف الاشرافية

2017 ◽  
Vol 4 (1) ◽  
pp. 1-33
Keyword(s):  
Organizational Climate ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Community Study ◽  
Citizenship Behavior ◽  
Top Management ◽  
Supervisory Position ◽  
Comprehensive Survey ◽  
Job Title ◽  
Palestinian Universities

ملخص: هدفت الدراسة إلى الكشف عن مستوى ممارسة سلوك المواطنة التنظيمية لدى أعضاء الإدارة العليا في الجامعات الفلسطينية بقطاع غزة من وجهة نظر العاملين في الوظائف الإشراقية, وقد أجريت الدراسة على العاملين في الوظائف الإشراقية في الجامعات الفلسطينية بقطاع غزة والبالغ عددهم (344) موظفاً وموظفة, وتم توزيع استبانة أعدت خصيصاً لهذا الغرض باستخدام أسلوب الحصر الشامل، وتم استرداد (289) استبانة، بنسبة (84.01%) من مجتمع الدراسة, واستخدم الباحث المنهج الوصفي التحليلي والأساليب الاحصائية المناسبة لمعالجة البيانات وتحليلها باستخدام برنامج SPSS.ومن أهم النتائج التي توصلت لها الدراسة أن 79.76% من مجتمع الدراسة يرون أن سلوكيات المواطنة التنظيمية لدى أعضاء الإدارة العليا في الجامعات الفلسطينية بقطاع غزة متوفرة بدرجة عالية ومرضية. كما وأظهرت الدراسة أن أبعاد سلوك المواطنة التنظيمية لدى أعضاء الإدارة العليا في الجامعات الفلسطينية في قطاع غزة متوفرة بدرجة كبيرة وجاءت ضمن الترتيب التالي:( وعي الضمير, السلوك الحضاري, الكياسة/اللطف, الإيثار, الروح الرياضية).كما بينت النتائج أنه لا توجد فروق ذات دلالة إحصائية بين متوسطات استجابات المبحوثين حول سلوك المواطنة التنظيمية في الجامعات الفلسطينية في قطاع غزة تعزى للمتغيرات (النوع, المؤهل العلمي، الخبرة العملية، الجامعة).بينما توجد فروق ذات دلالة إحصائية بين متوسطات استجابات المبحوثين حول سلوك المواطنة التنظيمية في الجامعات الفلسطينية في قطاع غزة تعزى لمتغير (المسمى الوظيفي).ويوصي الباحث بضرورة العمل على تدعيم السلوكيات التي تساهم في تعزيز سلوك المواطنة التنظيمية لدى العاملين في الجامعات وتقوية قيم التعاون والمودة بينهم والعمل على تحديث المناخ التنظيمي بشكل مستمر بحيث ينمو فيه سلوك المواطنة التنظيمية بدون معوقات. الكلمات المفتاحية /سلوك المواطنة التنظيمية، أعضاء الادارة العليا في الجامعات الفلسطينية في قطاع غزة، العاملين في الوظائف الإشراقية. Abstract This study aimed to identify the level of the organizational citizenship behavior of the top management members from the employees’ perspective in the supervisory position in the Palestinian universities in Gaza. The study sample included 344 employees who work in the supervisory position in Palestinian universities in Gaza. The study instrument comprised a questionnaire which was distributed using the comprehensive survey technique, where (289)questionnaires were collected back, (84.10%) form community study. The researcher used the descriptive analytical method and the appropriate statistical methods for analyzing data by using the SPSS.the most important results of the study were, Proportion of community study (79.76%) find that the Organizational citizenship behavior of the top management members in the Palestinian universities in Gaza is available with a high and satisfactory degree. The study shows that the dimensions of the Organizational citizenship behavior are highly available in the following rank (Altruism – Courtesy – Civilized behavior – Sportsmanship- Conscientious Awareness). There are no statistically significant differences between the average of the respondents about the Organizational citizenship behavior in Palestinian universities in Gaza attribution to the following variables: (gender , educational qualification, years of service, universities). There are statistically significant differences between the average of the respondents about the Organizational citizenship behavior in Palestinian universities in Gaza attribution to the variable (job title ).The researcher recommend that there is a need to support the contributed factors in reinforcing the organizational citizenship behavior of the employees in the universities and stre ngthening the cooperative values and relations with each other. Exert an effort to update the organizational climate continually that help the organizational citizenship behavior to grow and progress without obstacles.

scholarly journals An investigation on the role of organizational climate on organizational citizenship behavior

2014 ◽  
Vol 4 (4) ◽  
pp. 771-774 ◽  
Author(s):  
Mahsan Hajirasouliha ◽  
Elham Agha Alikhani ◽  
Ashkan Faraji ◽  
Saba Kamali ◽  
Hosseinali Aziziha ◽  
...  
Keyword(s):  
Organizational Climate ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Citizenship Behavior

scholarly journals The Effect of Organizational Climate on Work Motivation and Its Impact on Organizational Citizenship Behavior (OCB) of Employees of Education Department in DKI Jakarta

2019 ◽  
Vol 3 (2) ◽  
pp. 41-57
Author(s):  
Arnest Sinaga ◽  
Thamrin Abdullah ◽  
Billy Tunas
Keyword(s):  
Organizational Climate ◽  
Direct Effect ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Work Motivation ◽  
Citizenship Behavior ◽  
Survey Method ◽  
Education Department ◽  
First Results ◽  
Positive Direct

The objectives of this research was to study the effect of organizational climate on work motivation and its impact on organizational citizenship behavior (OCB) of Education Department employees in Province of DKI Jakarta. Quantitative approach used in this research with survey method. The samples of this research were 120 people selected randomly. The data were obtained by distributing questionnaire and analyzed by using path analysis. The first results of the research can be concluded that organizational climate and work motivation had a positive direct effect on OCB. Second, organizational climate had a positive direct effect on work motivation. Third, organizational climate had a positive indirect effect on OCB through work motivation as an intervening variable. Therefore to improve OCB of Education Department employee in Province of DKI Jakarta, then organizational climate and work motivation should be improved.

scholarly journals STUDI TENTANG IKLIM ORGANISASI DAN ORGANIZATIONAL CITIZENSHIP BEHAVIOR PADA KSP BINA SEJAHTERA

2020 ◽  
Vol 5 (3) ◽  
pp. 275-286
Author(s):  
Wanda Angelika ◽  
Syahrir Natsir ◽  
Yoberth Kornelius
Keyword(s):  
Organizational Climate ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Citizenship Behavior ◽  
Descriptive Data ◽  
Interactive Analysis ◽  
Analysis Technique ◽  
Depth Interview ◽  
Climate Influences ◽  
Depth Interviews

This study aims to find out how the organizational climate and the implementation of Organizational Citizenship Behavior (OCB), as well as the factors that influence both aspects of the KSP Bina Sejahtera. This research is a type of qualitative research that is descriptive. Data sources come from observation and in-depth interviews. The data analysis technique used is interactive analysis of Milles and Hubberman, where data is collected, presented, reduced, and drawn conclusions. The results show that a good organizational climate and the application of Organizational Citizenship Behavior (OCB) are very important for the progress of an organization because it has influence on increasing maximum performance. In addition, the organizational climate influences the creation of OCB actions carried out by employees, because the organizational climate is an initial condition that triggers OCB. When the organizational climate is good, the members of the organization will always support the work beyond the obligations they should and will always support the goals of the organization. Penelitian ini bertujuan untuk mengetahui bagaimana iklim organisasi dan penerapan Organizational Citizenship Behavior (OCB), serta faktor-faktor yang mempengaruhi kedua aspek tersebut pada KSP Bina Sejahtera. Penelitian ini merupakan jenis penelitian kualitatif yang bersifat deskriptif. Sumber data berasal dari observasi dan wawancara mendalam (in-depth interview). Teknik analisis data yang digunakan adalah analisis interaktif Milles dan Hubberman, dimana data dikumpul, disajikan, direduksi, dan ditarik kesimpulan.Hasil penelitian menunjukkan bahwa bahwa iklim organisasi yang baik dan adanya penerapan Organizational Citizenship Behavior (OCB) sangatlah penting bagi kemajuan sebuah organisasi karena memiliki pengaruh terhadap peningkatan kinerja yang maksimal. Selain itu, iklim organisasi mempengaruhi terciptanya tindakan OCB yang dilakukan oleh karyawan, karena iklim organisasi merupakan kondisi awal yang memicu terjadinya OCB. Ketika iklim organisasi baik maka anggota organisasi akan selalu mendukung pekerjaan melebihi kewajiban seharusnya dan akan selalu mendukung tujuan organisasi.

scholarly journals Organizational Citizenship Behavior on Nurses : The Role of Organizational Climate and Commitment

2021 ◽  
Vol 17 (1) ◽  
pp. 32-41
Author(s):  
Abdhy Aulia Adnans ◽  
Sherry Hadiyani ◽  
Siti Zahreni ◽  
Fahmi Fahmi
Keyword(s):  
Organizational Commitment ◽  
Organizational Climate ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Quantitative Research ◽  
Citizenship Behavior ◽  
Quality Health ◽  
Simultaneous Influence ◽  
Quality Health Services

Abstract Hospitals in organizing excellent quality health services require human resources committed to the organization and a positive and conducive organizational climate. This study aims to determine the effect of organizational climate and organizational commitment to organizational citizenship behavior of nurses at USU Hospital. In this study, there are two independent variables: organizational climate and organizational commitment, and one dependent variable: organizational citizenship behavior. This research is quantitative research conducted using samples from the population of nurses at USU Hospital, where a sample of 125 nurses was obtained. The data analysis method used in this study is a statistical analysis with multiple regression analysis methods. Findings. The result of this study indicates a simultaneous influence between organizational climate and organizational commitment to organizational citizenship behavior.

scholarly journals Emotions, Behavior, and the Mediating Role of Climate

2018 ◽  
Vol 12 (12) ◽  
pp. 145
Author(s):  
Taghrid S. Suifan
Keyword(s):  
Emotional Intelligence ◽  
Organizational Climate ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Mediating Effect ◽  
Citizenship Behavior ◽  
Pharmaceutical Companies ◽  
Mediating Role ◽  
Efficiency And Effectiveness ◽  
The Impact

This study examined the impact of emotional intelligence on organizational citizenship behavior with organizational climate as the mediator, in the context of Jordanian pharmaceutical companies. The study addresses the gap in the research that examines the mediating effect organizational climate has on organizational citizenship behavior and emotional intelligence. Quantifiable data were collected using a survey questionnaire, and statistical analyses were performed, including correlation and regression analysis. This study indicates that organizational climate is of great importance in Jordanian pharmaceutical companies because it tended to promote efficiency and effectiveness among employees. Organizational climate mediates the relationship between emotional intelligence and organizational citizenship behavior; if emotionally intelligent employees are provided with a positive organizational climate, only then can they contribute positively towards organizational citizenship behavior. The study is helpful in understanding how organizational citizenship behavior has become a factor underlying job satisfaction. Therefore, Jordanian pharmaceutical companies should focus on developing a culture in which employees can achieve goals and feel satisfied.

The relationship between work characteristics and change-oriented organizational citizenship behavior

2017 ◽  
Vol 46 (8) ◽  
pp. 1890-1914 ◽  
Author(s):  
Rui-Hsin Kao
Keyword(s):  
Transformational Leadership ◽  
Organizational Climate ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Self Efficacy ◽  
Citizenship Behavior ◽  
Outcome Variable ◽  
Work Characteristics ◽  
Content Type ◽  
Individual Basis

Purpose Improving employees’ change-oriented organizational citizenship behavior (OCB) is important because of the work content and service nature of the National Immigration Agency (NIA). The purpose of this paper, which targeted immigration workers using the work design model (knowledge oriented), leadership types and organizational climate as perspectives, is to study immigration workers’ change-oriented OCB. Inspecting the knowledge-oriented work characteristics (KOWCs) of the NIA of Taiwan to find ways of stimulating change-oriented OCB through employees’ high self-efficacy is also critical. The investigators also explored how transformational leadership and organizational climate directly affect employees’ change-oriented OCB in a cross-level organization. Design/methodology/approach The subject of this research is the frontline immigration workers of Taiwan’s NIA, with its entire staff on duty at the country’s airports and ports as targets of the research. This study used a total of 312 questionnaires. Findings At the group level, transformational leadership shows significant positive influence on organizational climate. KOWCs can positively influence self-efficacy and affect change-oriented OCB on an individual basis; similarly, self-efficacy can also positively impact the individual’s change-oriented OCB. In addition, transformational leadership and organizational climate have a contextual effect on the outcome variable on an individual basis. Originality/value This finding is helpful for researching and practicing implications of HRM, such as in further understanding how the motivation from work characteristics, organization’s environment and interpersonal networks can increase employees’ change-oriented OCB.

scholarly journals PENGARUH IKLIM ORGANISASI DAN KOMITMEN ORGANISASI TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) PEGAWAI DI LINGKUNGAN DINAS PENDIDIKAN KOTA TANGERANG PROVINSI BANTEN

2014 ◽  
Vol 5 (2) ◽  
Author(s):  
Shintawati Shintawati
Keyword(s):  
Organizational Commitment ◽  
Organizational Climate ◽  
Direct Effect ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Simple Random Sampling ◽  
Citizenship Behavior ◽  
Survey Method ◽  
Line Analysis ◽  
Regressive Analysis

The objective of this research is to study information about the effect of organizational climate and organizational commitment on employe’s citizenship behavior (OCB) .This research by using survey method with path analysis applied in testing hypothesis. The sample size in this research was done to 65 employe’s with samples taken using simple random sampling. The data were analyzed by using descriptive analyses, regressive analysis, and line analysis method. The result shows that there are direct influence of the followings: (1) there is a positively direct effect of organizational climate on employe’s organizational citizenship behavior (OCB). .(2) there is a positively direct effect of organizational commitment on employe’s organizational citizenship behavior (OCB). (3) there is a positively direct effect of organizational climate on organizational commitment .It is expected that the results of the research could be implied in increasing and optimalizing employe’s organizational citizenship behavior (OCB), organizational climate and organizational commitment should be taken into account.

scholarly journals PENGARUH QUALITY OF WORK LIFE (QWL) DAN ORGANIZATIONAL CLIMATE TERHADAP KEPUASAN KERJA YANG BERIMPLIKASI PADA ORGANIZATIONAL CITIZENSHIP BEHAVIOUR (OCB) KARYAWAN DI POLITEKNIK LP3I JAKARTA

2018 ◽  
Vol 7 (1) ◽  
pp. 111
Author(s):  
Wahyu Ardila ◽  
Hulmansyah Hulmansyah ◽  
Nurul Huda
Keyword(s):  
Job Satisfaction ◽  
Organizational Climate ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Structural Equation ◽  
Work Life ◽  
Quality Of Work Life ◽  
Citizenship Behavior ◽  
Quality Of Work

<p>ABSTRACT</p><p>This research has a purpose to find out: the effect of Quality of Work Life (QWL) on Job Satisfaction in LP3I Polytechnic Jakarta; the effect of Organizational Climate on Job Satisfaction in LP3I Polytechnic Jakarta; the effect of Quality of Work Life (QWL) on Organizational Citizenship Behavior (OCB) at the Polytechnic LP3I Jakarta; the effect of Organizational Climate on Organizational Citizenship Behavior (OCB) at the Polytechnic LP3I Jakarta; the effect Job Satisfaction on Organizational Citizenship Behavior (OCB) at the Polytechnic LP3I Jakarta. Data analysis method used is Structural Equation Model (SEM) by using Amos software. Respondents in this study were employees of the Polytechnic LP3I Jakarta totaling 201 samples using the technique of making samplel Probability sampling.The results of this study indicate that there is a positive and significant effect of Quality of Work Life (QWL) on Job Satisfaction in LP3I Polytechnic Jakarta; there is a positive and significant effect Organizational Climate on Job Satisfaction in LP3I Polytechnic Jakarta; there is a positive and significant effect of Quality of Work Life (QWL) on Organizational Citizenship Behavior (OCB) at the Polytechnic LP3I Jakarta; there is a positive and significant effect Organizational Climate on Organizational Citizenship Behavior (OCB) at the Polytechnic LP3I Jakarta; there is a positive and significant effect Job Satisfaction on Organizational Citizenship Behavior (OCB) at the Polytechnic LP3I Jakarta.</p><p>Keywords: Quality Of Work Life, Organizational Climate, Job Satisfaction and OCB</p>

scholarly journals PENGARUH IKLIM ORGANISASI DAN KEPUASAN KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) (STUDI PADA GURU NON PNS SMKN SE-KABUPATEN SUMBAWA BARAT)

2015 ◽  
Vol 4 (3) ◽  
Author(s):  
Rahmawati Rahmawati
Keyword(s):  
Job Satisfaction ◽  
Organizational Climate ◽  
Organizational Citizenship ◽  
Significant Influence ◽  
Organizational Citizenship Behavior ◽  
Sampling Technique ◽  
Civil Servant ◽  
Citizenship Behavior ◽  
Citizenship Behaviors ◽  
Analysis Technique

This study aimed to observe the significant influence of Organizational Climate andJob Satisfaction on the Organizational Citizenship Behavior of non-civil teacher in WestSumbawa Regency, either simultaneously or partially, and to determine which dominantvariables that influence theirOrganizational Citizenship Behaviours. The current studybelonged to an associative type of research using saturation sampling technique. The studyinvolved 65 participant whose status were non-civil servant teachers of Vocational HighSchools. The data analysis technique employed was multiple linier regression.Results of the study showed that Organizational Climate and Job Satisfactionsimultaneously had a significant influence on Organizational Citizenship Behavior on thenon-civil servant vocational school teachers in West Sumbawa Regency. The variables ofOrganizational Climate showed to have a significant influence, either partially ordominantly, on Organizational Citizenship Behaviors. However, the Job Satisfaction showedto have no significant influence on Organizational Citizenship Behavior.Keywords: Organizational Climate, Job Satisfaction, Organizational CitizenshipBehaviors (OCB).

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