scholarly journals State of Quality Engineering Practices: The Pakistan Perspective

2020 ◽  
Vol 10 (5) ◽  
pp. 6309-6315
Author(s):  
M. N. A. Khan ◽  
A. M. Mirza ◽  
M. Shahid ◽  
R. A. Wagan ◽  
I. Saleem

This study analyzes the state of quality engineering practices being exercised in the software industry of Pakistan. Statistics have been collected and analyzed to access important aspects of quality engineering including quality policy, review mechanism, quality assurance activities and practices, quality standards and models, and quality management systems. For this purpose, an elaborated questionnaire was prepared to pertain to various aspects of quality management and more than 30 software houses and software development organizations were surveyed in Islamabad and Rawalpindi. The survey results and a description of the concluding remarks are reported in this paper.

2021 ◽  
Author(s):  
Phindile B. Chili ◽  
Noluthando S. Matsiliza

In the last decade, scholars showed an interest in alluding to compliance as a necessity to support small business performance in the last decades. Over the years, organisations have been frequently criticised for failing to comply with the quality standards such as the South African National Standards (SANS) 9001/ISO 9001 require effective implementation of Quality Management Systems and SANS 342, which provides specifications for diesel fuel products. Quality standards matrix adopted by the South African Bureau of Standards (SABS) is frequently used as a set of detailed specifications, requirements, various guidelines and characteristics to assure that the product, service or process is fit for purpose. Even though public and semi-autonomous institutions understand the value of subscribing and complying with quality standards, there is still a gap in the literature regarding the enforcement and compliance of quality standards in small business practices. There is a relationship between the adoption of quality standards and business excellence. Government can tap on the competitiveness of small, medium and micro-sized enterprises (SMMEs) and address their challenges and barriers that limit SMMEs to acquisition and compliance of statutory quality management systems.


2016 ◽  
Vol 28 (1) ◽  
pp. 79-88 ◽  
Author(s):  
Piotr Rogala

Purpose – The purpose of this paper is to report the results of a survey on quality management systems (QMS)-related problems faced by management representatives. Design/methodology/approach – The survey was carried out on certified organisations by means of a self-administrated questionnaire. A total of 97 organisations participated in the study. Findings – It was found that the majority of management representatives believe themselves to be well aware of the weaknesses in their respective organisations and of the underlying causes. They also maintain that they know how to overcome them. They perceive insufficient involvement on the part of managers and staff and limited resources as being far more crucial problems. Research limitations/implications – The sample only covers 97 organisations, so including more entities would be strongly recommended in any future research. This would enable grouping by general characteristics, such as businesses and public administration, for instance, and allow a comparative analysis to be conducted. Furthermore, as the data in this study were collected from management representatives and are based on their subjective evaluations, they should be set in the perspective of other viewpoints, for example those of top management and internal auditors. Practical implications – The survey data make it possible to identify the personal traits and competences required for the role of management representative. An analysis of the problems identified by means of the survey indicates that those competences should fall within the areas of internal communication, motivation and so forth. Originality/value – ISO 9001 pays little attention to the competences and role of a management representative. Empirical research on the subject is also lacking. The survey results and their analysis presented here contribute towards a better understanding of the sources of success or failure in implementing, maintaining and improving a QMS.


2019 ◽  
pp. 37-48
Author(s):  
Helen Yu. Linkova

The purpose of the research. It is established that in order to enter new markets and increase the competitiveness of goods in the international market in the conditions of information economy and distribution of intangible assets for domestic enterprises, the role of integrated management systems is increasing. The purpose of the study is to analyze the challenges for Ukrainian enterprises in the times of European integration, which requires solving the problems related to the definition of an algorithm for the implementation of international quality standards and mechanisms for assessing the productivity of their use. Methodology. In this work a retrospective analysis of quality management systems at the enterprise is carried out, the results of which revealed the evolutionary components of the quality requirements and the structures of its implementation at the enterprise: input control of raw materials; production processes; international standards; environmental and social management; security of activity and information. Results. The basic world tendencies of economic development are revealed: increasing of global competition, growth of the sphere of services, acceleration of scientific and technological progress, internationalization of financial markets. Characteristics of the modern economy of Ukraine: resource structure of exports; a small component of intangible assets; static attitude to quality. The classification of intangible assets of the enterprise by assets and competencies as a basis for accelerating the process of obtaining the effect of economic activity. Thus, for the implementation of the strategy of entering the European markets, domestic enterprises need to activate the management of the formation of potential capabilities of the enterprise through the development of staff competencies for quality, management systems and negotiation activities to attract additional investments, as well as the adoption of quality standards. Based on the study of the evolution of quality management concepts at the enterprise, the process of integration of management systems is proposed. Integrated management tools (affinity, relationships, lead times): maximize the synergistic effect of integration. Practical meaning. It is established that the spread of integrated management systems will allow: consumers – to get the product with the maximum combination of price and quality; to business owners – to form a systematic attitude of staff to quality, to partners – to reduce the risks of implementation of agreements; to society – to obtain additional sources of funding by increasing export revenues from processing industries and improving environmental and safety performance. Prospects for further research. The direction for further research on the introduction of integrated management systems is proposed – the search for economic-mathematical models that optimally combine internal tangible assets and intangible assets that fall outside the competence of an individual enterprise.


2010 ◽  
Vol 30 (02) ◽  
pp. 55-62
Author(s):  
M. Fritzer-Szekeres

SummaryDuring the 20th century understanding for quality has changed and international and national requirements for quality have been published. Therefore also medical branches started to establish quality management systems. Quality assurance has always been important for medical laboratories. Certification according to the standard ISO 9001 and accreditation according to the standard ISO 17025 have been the proof of fulfilling quality requirements. The relatively new standard ISO 15189 is the first standard for medical laboratories. This standard includes technical and management requirements for the medical laboratory. The main focus is the proof of competence within the personnel. As this standard is accepted throughout the European Union an increase in accreditations of medical laboratories is predictable.


2019 ◽  
Vol 6 (3) ◽  
pp. 54-60
Author(s):  
Mikhail Jurievich Rudiuk ◽  
Anastasiia Vladislavovna Gerasimova ◽  
Ekaterina Mikhailovna Pomozova

The authors' task was to analyze the development of quality management systems at the current stage in Russia, as well as at the previous stage in the USSR. As a result, we came to the conclusion that the factors stimulating the implementation of ISO 9000 standards are the need to promote products on the world market, as well as the possibility of receiving orders from the state. In the future, strict adherence to these standards will allow enterprises to significantly reduce the likelihood of lawsuits from consumers, which is important in the context of the development of the legislative framework and increased control over the business. The practical significance of the article is the possibility of familiarizing management and personnel with quality services, whose task is to prepare for certification for compliance with ISO 9000 standards in how this process took place in other companies. The originality of this work is to summarize the experience of implementation of ISO 9000 standards at enterprises and to analyze the factors contributing to or hindering this process.


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