scholarly journals PUBLIC TRANSPORT USERS' PREFERENCES AND WILLINGNESS TO PAY FOR A PUBLIC TRANSPORTATION MOBILE APP IN MADRID

Author(s):  
Guillermo Velázquez Romera ◽  
Andrés Monzón

Today, smart cities are presented as a solution to achieve a more sustainable urban development while increasing the quality of life of its citizens through the use of new technologies (Neirotti, 2013). Smart Mobility is based on innovative and sustainable ways to provide transport for the inhabitants of cities, enhancing the use of fuels or vehicle propulsion systems that respect the environment, supported by technological tools and a proactive behaviour of citizenship (Neirotti, 2013). In urban mobility, the purpose of the Smart Cities is to develop flexible systems for real-time information to support decision-making in the use and management of different transport modes, generating a positive impact, saving users time and improving efficiency and quality of service. In this context, several solution types are being introduced in the world’s cities. They enable the improvement of the abovementioned factors acting on the demand side resulting in more efficient journeys for individual travelers, and improved satisfaction with the service. (Skelley et Al., 2013) with a lower level of investment than that of infrastructure deployment or an increase in the level of service. One of the most extended solutions is the use of mobile apps for providing the user with contextualized -static and real time- transport information. The study is based on a survey carried out among users of public transport in Madrid under the European OPTICITES project of the 7th Research Framework Programme. The survey contained items on their transportation habits, their level of skills and technological capabilities, and their main expectations about the possibility of using a new application, the main desired capabilities and willingness to pay for use. The study results show the preferences of users of public transport capacity, static, real-time search and in-app services for a multimodal real-time application and willingness to pay for this service, all analyzed by different Slicers users. The results also establish the basis for an estimate of the usefulness of these applications for users of public transport.DOI: http://dx.doi.org/10.4995/CIT2016.2016.3498


2020 ◽  
Vol 12 (22) ◽  
pp. 9541 ◽  
Author(s):  
Wei Chiang Chan ◽  
Wan Hashim Wan Ibrahim ◽  
May Chiun Lo ◽  
Mohamad Kadim Suaidi ◽  
Shiaw Tong Ha

Public transportation is an effective method of mobility that promotes cost-saving and is environmentally friendly. Poor public transport ridership in Malaysia is due to the unsatisfactory attitude of public transport users and inaccurate information on departure and arrivals. Sarawak, a state of Malaysia, is especially poor in ridership of public transport. A real-time Global Positioning System (GPS) tracking application (app) was found to be an effective tool to increase the ridership of public transport. Hence, a mobile app named UniBus was developed to enhance the ridership of public transport in Sarawak. The determinants that affect satisfaction and customer loyalty such as accessibility, reliability, comfort, safety, and security were all examined before and after the use of real-time GPS tracking app. The data was collected in Kuching, and targeted public transport users who used the UniBus app. The result indicated that all the mentioned variables were improved after using a real-time GPS tracking app. It is suggested that future studies can consider other factors such as service quality, availability, and perceived value as well as cover other states of Malaysia.



2013 ◽  
Vol 14 (2) ◽  
pp. 155-166 ◽  
Author(s):  
Andres Monzon ◽  
Sara Hernandez ◽  
Rocio Cascajo

One of the main problems in urban areas is the steady growth in car ownership and traffic levels. Therefore, the challenge of sustainability is focused on a shift of the demand for mobility from cars to collective means of transport. For this purpose, buses are a key element of the public transport systems. In this respect Real Time Passenger Information (RTPI) systems help people change their travel behaviour towards more sustainable transport modes. This paper provides an assessment methodology which evaluates how RTPI systems improve the quality of bus services performance in two European cities, Madrid and Bremerhaven. In the case of Madrid, bus punctuality has increased by 3%. Regarding the travellers perception, Madrid raised its quality of service by 6% while Bremerhaven increased by 13%. On the other hand, the users´ perception of Public Transport (PT) image increased by 14%.



2021 ◽  
pp. 1-16
Author(s):  
B. Raghuram Kadali

In recent times, there is an increase in the utilization of the ride-hail service (viz., mobile application-based shared service) by the younger generation due to tremendous changes in technology, extensive usage of smartphones, and perceived convenience during travelling. For evaluating ride-hail service further, it is necessary to understand the user perception towards the ride-hail service and public transportation system (viz., bus in this case) to efficiently plan the public transportation services. Hence, the present study analyzes user perception while making trips, using ride-hail service and public transport buses. A long stretch of 3.8 km has been selected in the Nagpur city for the study and the stretch attracts a good number of trips by ride-hailing and public transportation. To perform the analysis, a survey has been conducted in the stretch which includes an online survey (viz., based on the Google form) and an offline survey (viz., at selected bus stops on the route between university campus and shopping complex). A binary logit model has been developed to understand the user perception towards ride-hail service and to identify the significant contributing factors towards the preference of the ride-hail service over the public transport bus. From the model results, it has been noted that age, accessibility, waiting time, travel time, income, and travel cost of the trip are the most significant contributing factors that affect user decision for availing the ride-hail service. It has been concluded from the study that the inferences obtained would be useful in the direction of developing warrants for transport planners and policymakers to improve the service quality of public transport buses (viz., frequency and routes) in cities especially in the Indian context.



2020 ◽  
Vol 12 (13) ◽  
pp. 5324 ◽  
Author(s):  
Arabela Briciu ◽  
Victor-Alexandru Briciu ◽  
Androniki Kavoura

Global urbanization brings the urge to identify the most intelligent methods to cope with the challenges arising in the modern society. Sustainable and smart cities are the new target for urban development; their representatives are being forced to identify and develop new strategies to increase their city’s performance and ensure that it endures over time. Information and Communication Technology (ICT) contributes to this purpose. Brașov is one of the cities in Romania for which the process of modernization started years ago, and it is currently developing as a smart city. This paper focuses on the development of the city in terms of cultural tourism solutions by presenting a case study on the use of virtual reality with a mobile application and its evaluation on cultural heritage sites. The original contribution of the paper is to describe and analyze the quality of the mobile application by using a proposed analysis grid to identify the main elements of this app. The main findings suggest that the application may bring authenticity of experience through the lens of heritage preservation for further user engagement and participation in real-time, while suggestions are made for future enhancement. Implications are discussed for a) destination managers, b) for developers to improve the general quality of the mobile application in terms of design and features and to implement changes in the near future, and c) for visitors who engage in real-time and co-create experiences.



2014 ◽  
Vol 61 ◽  
pp. 1-14 ◽  
Author(s):  
Alicia A. Israel Schwarzlose ◽  
James W. Mjelde ◽  
Rebekka M. Dudensing ◽  
Yanhong Jin ◽  
Linda K. Cherrington ◽  
...  


2017 ◽  
Vol 20 (2) ◽  
pp. 161-174 ◽  
Author(s):  
Michelle Didone dos Santos ◽  
Marcela Fernandes Silva ◽  
Leonardo Antunes Velloza ◽  
José Eduardo Pompeu

Abstract Objective: To analyze the association between the decline in the mobility of community dwelling elderly persons in São Paulo, Brazil and their capacity to use public transportation, and its impact on their quality of life and social participation. Method: A cross-sectional study was conducted of 32 community dwelling elderly persons, of both genders (59% female), with an average age of 75.5 years (±9.2). The participants were evaluated by functional mobility, risk of falls, fear of falls and independence in activities of daily living. In addition, the perception of the elderly persons of their mobility on public transport and its impact on their social participation was evaluated. The elderly persons were divided into two groups: with mobility impairment and without mobility impairment. The groups were compared using the Fisher's Exact, Chi-Squared and Mann-Whitney tests, and the unpaired Student's t-test. An alpha level of 0.05 was adopted as a level of statistical significance. Result: Elderly persons with greater mobility impairment exhibited greater difficulty accessing public transport and a greater number of falls during their use of the same. Elderly persons who reported difficulty accessing public transport suffered greater impact on their social participation and quality of life. Conclusion: Elderly persons with greater mobility impairment had a greater number of complaints related to public transport. Additionally, they suffered a greater impact on their social participation, characterized by limitations in their capacity for independent movement around the city, limiting their social activities.



2018 ◽  
Vol 8 (2) ◽  
pp. 181-183
Author(s):  
Vladyslav Kolomechiuk

The article deals with the priorities and dynamics of the Canada urban development and describes the sustainable cities evolution. The purpose of the work is to compare the main achievements in the implementation of sustainable cities in Canada and to outline the problems and prospects of the formation of smart cities. To date smart cities is also an innovative system, where technologies are used to improve the relationship between citizens and their governments and provide social innovation and improve quality of life. A sustainable and smart cities is a place where citizens work with local authorities to improve service delivery, develop community initiatives and create solutions to improve quality of life. In this context, it is important to analyze the current policy of sustainable urban development in Canada in order to identify problem points and formulate recommendations for further de-velopment.



2021 ◽  
Author(s):  
Menzi Skhosana ◽  
Absalom Ezugwu

The era of Big Data and the Internet of Things is upon us, and it is time for developing countries to take advantage of and pragmatically apply these ideas to solve real-world problems. Many problems faced daily by the public transportation sector can be resolved or mitigated through the collection of appropriate data and application of predictive analytics. In this body of work, we are primarily focused on problems affecting public transport buses. These include the unavailability of real-time information to commuters about the current status of a given bus or travel route; and the inability of bus operators to efficiently assign available buses to routes for a given day based on expected demand for a particular route. A cloud-based system was developed to address the aforementioned. This system is composed of two subsystems, namely a mobile application for commuters to provide the current location and availability of a given bus and other related information, which can also be used by drivers so that the bus can be tracked in real-time and collect ridership information throughout the day, and a web application that serves as a dashboard for bus operators to gain insights from the collected ridership data. These were integrated with a machine learning model trained on collected ridership data to predict the daily ridership for a given route. Our novel system provides a holistic solution to problems in the public transport sector, as it is highly scalable, cost-efficient and takes full advantage of the currently available technologies in comparison with other previous work in this topic.



Transport ◽  
2020 ◽  
Vol 35 (2) ◽  
pp. 156-167
Author(s):  
Abhishek Basu ◽  
Bharathi Raja ◽  
Rony Gracious ◽  
Lelitha Vanajakshi

This paper reports the development of a public transport trip planner to help the urban traveller in planning and preparing for his commute using public transportation in the city. A Genetic Algorithm (GA) approach that handles real-time Global Positioning Systems (GPS) data from buses of the Metropolitan Transport Corporation (MTC) in Chennai City (India) has been used to develop the planner. The GA has been shown to provide good solutions within the problem’s computation time constraints. The developed trip planner has been implemented for static network data first and subsequently extended to use real-time data. The “walk mode” and Chennai Mass Rapid Transit System (MRTS) have also been included in the geospatial database to extend the route-planner’s capabilities. The algorithm has subsequently been segmented to speed up the prediction process. In addition, a temporal cache has also been introduced during implementation, to handle multiple queries generated simultaneously. The results showed that there is promise for scalability and citywide implementation for the proposed real-time route-planner. The uncertainty and poor service quality perceived with public transport bus services in India could potentially be mitigated by further developments in the route-planner introduced in this paper.



2020 ◽  
Vol 3 (4) ◽  
pp. 989
Author(s):  
Jonathan Saliman ◽  
Leksmono Suryo Putranto

Trains are one of the modes of public transportation that are widely used by the public. Travel by train has many advantages. To answer the needs of its users, PT Kereta Api Indonesia (KAI) develop Kereta Rel Listrik (KRL) Commuter Line which is a commuter railway service that is operated by PT KAI. Since 1 October 2012, PT Kereta Api Indonesia (Persero) Commuter Jabodetabek (Greater Jakarta) launched a special train carriage of women. The existence of this special train cariage is intended for women who use public transport to avoid criminal acts, sexual harassment etc. However, after the operation of women-only carriages in KRL complaints from female passengers using the carriage facilities reappeared. This article aims to analyze existing conditions and infrastructure of KRL Commuter Line with one sample T Test and analyze the efforts that can be done to improve the quality of women mobility using KRL with the Analytical Hierarchy Process. In general, except for train capacity, the resepondents were satisfied. For women mobility quality improvement using KRL, most of the respondents suggest additional train frequency. ABSTRAKKereta api adalah salah satu moda transportasi publik yang banyak digunakan oleh masyarakat. Perjalanan menggunakan kereta api memiliki banyak keuntungan. Untuk menjawab kebutuhan para pengguna nya PT Kereta Api Indonesia (KAI) mengembangkan Kereta Rel Listrik (KRL) Commuter Line yang merupakan layanan kereta rel listrik komuter yang pengoperasiannya dilakukan oleh PT Kereta Commuter Indonesia. Sejak 1 Oktober 2012, PT KAI (Persero) Commuter Jabodetabek meluncurkan kereta khusus wanita. Keberadaan gerbong khusus wanita ini pada dasarnya dimaksudkan agar wanita yang menggunakan angkutan umum terhindar dari tindakan kriminal, pelecehan seksual dll. Namun setelah beroperasinya gerbong khusus wanita pada KRL, muncul kembali keluhan dari para penumpang wanita yang menggunakan fasilitas gerbong tersebut. Tulisan ini bertujuan untuk menganalisis kondisi eksisting sarana dan prasarana KRL Commuter Line dengan metode one sample T Test dan menganalisis upaya yang dapat dilakukan untuk meningkatkan fasilitas gerbong khusus wanita dengan metode Analytical Hierarchy Process. Secara umum, kecuali terkait kapasitas kereta, responden merasa telah puas dengan layanan KRL. Untuk peningkatan kualitas mobilitas wanita yang menggunakan KRL, sebagian besar responden menyarankan penambahan frekuensi kedatangan kereta.



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