Conversation Analysis and Discursive Psychology

2019 ◽  
Keyword(s):  
Conversation Analysis ◽  
Discursive Psychology

KULTURMØDER TIL FORHANDLING: Betydningen af ‘kultur’ i praktiksamtaler med voksne med dansk som andetsprog

2007 ◽  
Author(s):  
Louise Tranekjær
Keyword(s):  
Second Language ◽  
Conversation Analysis ◽  
Cultural Context ◽  
Discursive Psychology ◽  
Second Language Speakers

The article demonstrates how the combination of discursive psychology and conversation analysis enables an examination of culture as a product of discursive processes which are influenced and permeated by a broader social, discursive and cultural context. In this way an understanding is presented of cultural encounters as something which is not only determined by the background of the participants but is a product of interaction and the resources used in the negotiation of meaning and identity. The article is based on research of internship interviews, that is, interactions between Danish employers and adult second language speakers seeking an internship placement. Through examples from these interviews, it is argued that culture can be analyzed by combining a micro-perspective on the negotiation and organization of meaning in interaction with a macro-perspective on interactions as a manifestation of a broader social, discursive and cultural practice and organization.

“The helm is lost!”: Reframing psychological matters in non-routine technologically mediated interaction in a maritime context

2019 ◽  
Vol 39 (2) ◽  
pp. 171-190
Author(s):  
Lisa Loloma Froholdt
Keyword(s):  
Conversation Analysis ◽  
Human Error ◽  
Maritime Industry ◽  
Discursive Psychology ◽  
Technological Complexity ◽  
The Future ◽  
Routine Situation ◽  
Insight Into

AbstractThe maritime industry is a dangerous and highly technologically saturated sector. Unfortunately, advancement in automation and technology have not minimised human error as intended. Interaction between humans and technology in the industry is also overtly pre-scripted. The main reason for this is to reduce human error by ensuring predictability in interaction. Ultimately, investigations of non-routine interaction are often based on a hindsight view of what went wrong in a given situation. This article analyses a collection of non-routine interactions that derive from a larger data corpus, using Discursive Psychology and Conversation Analysis. It argues that such a study can capture what is missing from some investigations, namely, what makes sense for crews in the context of a given non-routine situation. Despite the constraints and the challenges of technological complexity, this article argues that reframing psychological matters in non-routine technologically mediated interaction can be a new way of showing how such matters are dynamic, visible and manageable. This can inform the general debate of how to minimise human error, and more specifically, provide insight into the increasing inclusion of technology and as a consequence, the equally increasing amount of technologically mediated interaction that we will see in the future.

scholarly journals Thinking out loud: A discourse analysis of ‘thinking’ during talk radio interactions

2019 ◽  
Vol 39 (6) ◽  
pp. 699-724 ◽  
Author(s):  
Ava D. Horowitz ◽  
Laura Kilby
Keyword(s):  
Conversation Analysis ◽  
Mental State ◽  
Integrated Approach ◽  
Integrated Analysis ◽  
Talk Radio ◽  
Social Business ◽  
Discursive Psychology ◽  
The Social ◽  
Current Article ◽  
Cognitive Verbs

Abstract Early work in discursive psychology highlighted the rhetorical strength of devices that serve to establish matters as objective facts. More recently, there has been increasing interest within this discipline concerning mental state invocations (e.g. imagining; knowing; intending), which typically convey speaker subjectivity. Elsewhere, linguists have examined the social business enabled by speakers’ deployment of cognitive verbs, a prime example of which deals with overt references to thinking. The current article sets out to extend the work on thinking by synthesizing research from discursive psychology, linguistics, and conversation analysis in order to undertake an integrated analysis of thinking. In our examination of a UK talk radio corpus, comprising data from 11 talk radio shows, we demonstrate three discursive functions of deploying a thinking device: setting an intersubjective agenda; doing opinion; and managing ‘facts’. An integrated approach allows us to examine the rhetorical strength of these subjectivizing maneuvers, and contribute to the existing body of work concerning the discursive deployment of thinking and mental state terms.

Conversation Analysis and Electronic Interactions

2013 ◽  
pp. 370-393 ◽  
Author(s):  
Joanne Meredith ◽  
Jonathan Potter
Keyword(s):  
Conversation Analysis ◽  
Ethical Issues ◽  
Instant Messaging ◽  
Discursive Psychology ◽  
Electronic Discourse ◽  
Electronic Interactions ◽  
Online Interactions ◽  
Screen Capture ◽  
Related Approach

This chapter proposes that, as a method which has engaged with interaction in other contexts, conversation analysis (CA) should be used to analyze electronic interactions. The adoption of CA leads to a number of methodological pointers and this chapter reviews some of these. The authors firstly overview previous research on electronic discourse, including work which has also applied CA to electronic interactions. The authors then describe the main elements of CA, and also briefly discuss the closely related approach of discursive psychology. Using a corpus of quasi-synchronous instant messaging chats, the authors show how data can be collected which captures how users actually conduct online interactions. The authors discuss the ethical issues inherent in collecting such data. Finally, using examples from the corpus, the authors demonstrate the importance of making timed transcripts and working with screen capture data.

scholarly journals Self-reflective talk in group counselling

2017 ◽  
Vol 19 (4) ◽  
pp. 422-440 ◽  
Author(s):  
Aija Logren ◽  
Johanna Ruusuvuori ◽  
Jaana Laitinen
Keyword(s):  
Type 2 Diabetes ◽  
At Risk ◽  
Conversation Analysis ◽  
Social Action ◽  
Discursive Psychology ◽  
Group Counselling ◽  
Group Members ◽  
Reflective Processing ◽  
Patterns Of Interaction

Reflective processing is a joint social action that develops in interaction. Using conversation analysis and discursive psychology, this article focuses on self-reflective turns of talk in group counselling for adults at risk of type 2 diabetes. We show how reflective processing unfolds in patterns of interaction, wherein group members take an observing, evaluating or interpreting position towards their own actions and experiences. Self-reflective talk is neither exclusively dependent on counsellors’ actions nor limited to the niches the counselling programme structure offers. Self-reflective talk is one method of generating joint reflective processing. Such talk makes a topic available for discussion by connecting details of counselling with individuals’ experiences and enabling sharing. Self-reflective talk thus serves as a way for group members to participate in constructing a lifestyle problem, to invite or provide sharing of experiences and to display their orientation to the institutional task at hand.

scholarly journals Emotions in action: Telephone-mediated dispute resolution

2021 ◽  
Author(s):  
Ann Weatherall ◽  
M Stubbe
Keyword(s):  
Conversation Analysis ◽  
Dispute Resolution ◽  
The Body ◽  
Institutional Setting ◽  
Interaction Data ◽  
Discursive Psychology ◽  
British Psychological Society

© 2014 The British Psychological Society. The present study investigated emotions as they were made visible and responded to in a particular institutional setting. Following discursive psychology the aim was to provide a rigorous account of emotion as observable in talk-in-interaction. Using conversation analysis a focus was on the temporality of emotion in turns of talk and over the course of an interaction. Data were recordings and transcriptions of calls to a dispute resolution service for consumers' problems with electricity and gas. The analysis identified systematic practices callers' use for describing and doing upset. Call-takers rarely displayed emotion in the body of the calls and typically responded to institutionally relevant aspects of the callers' troubles and not the emotional ones. In the absence of any kind of endorsement of the callers' emotional stance, emotionality could escalate. Emotional affiliation regularly occurred at the end of the calls. The escalation of emotion in the absence of its endorsement and the occurrence of emotional affiliation at call-closing evidences a sequential property of emotion that has been largely overlooked.

scholarly journals Emotions in action: Telephone-mediated dispute resolution

2021 ◽  
Author(s):  
Ann Weatherall ◽  
M Stubbe
Keyword(s):  
Conversation Analysis ◽  
Dispute Resolution ◽  
The Body ◽  
Institutional Setting ◽  
Interaction Data ◽  
Discursive Psychology ◽  
British Psychological Society

© 2014 The British Psychological Society. The present study investigated emotions as they were made visible and responded to in a particular institutional setting. Following discursive psychology the aim was to provide a rigorous account of emotion as observable in talk-in-interaction. Using conversation analysis a focus was on the temporality of emotion in turns of talk and over the course of an interaction. Data were recordings and transcriptions of calls to a dispute resolution service for consumers' problems with electricity and gas. The analysis identified systematic practices callers' use for describing and doing upset. Call-takers rarely displayed emotion in the body of the calls and typically responded to institutionally relevant aspects of the callers' troubles and not the emotional ones. In the absence of any kind of endorsement of the callers' emotional stance, emotionality could escalate. Emotional affiliation regularly occurred at the end of the calls. The escalation of emotion in the absence of its endorsement and the occurrence of emotional affiliation at call-closing evidences a sequential property of emotion that has been largely overlooked.

Some thoughts on “noting” in Language Management Theory and beyond

2012 ◽  
Vol 22 (2) ◽  
pp. 160-173 ◽  
Author(s):  
Jiří Nekvapil
Keyword(s):  
Second Language ◽  
Second Language Acquisition ◽  
Language Acquisition ◽  
Conversation Analysis ◽  
Management Theory ◽  
Discursive Psychology ◽  
Language Management ◽  
Management Framework ◽  
Concrete Words ◽  
Discursive Approach

This paper analyses how “noting” has been conceptualized in the Language Management Framework originating in the work of Neustupný and Jernudd. It deals with the influence of the cognitivist concept of “noticing” as used in the theories of Second Language Acquisition and instead proposes to assume the discursive approach of “noting” inspired by Discursive Psychology and Conversation Analysis. It pays attention to the formulations and concrete words which people use to express that they “noted” a phenomenon (be it linguistic, communicative or socio-cultural). Finally, it addresses micro-macro-linkage in the framework, namely, how “noting” of everyday speakers connects to management acts performed by experts in institutions.

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