scholarly journals Resolution of management issues with mega projects

2019 ◽  
Author(s):  
◽  
Scelo Mhlongo
Keyword(s):  
South Africa ◽  
Construction Projects ◽  
Turnaround Time ◽  
Research Approach ◽  
Mixed Method Research ◽  
Western Cape ◽  
Logistic Management ◽  
Design Changes ◽  
Effective Delivery ◽  
Management Issues

South Africa is a developing country with many construction projects that are being undetaken. The study aims to contribute to the resolution of issues around the management of projects. Previous studies have revealed that there are many failures in the erection of mega projects. This study was based in three provinces in South Africa - KwaZulu-Natal, Gauteng and Western Cape. A mixed method research approach incorporating both qualitative and quantitive methods was used to collect empirical data from stakeholders working on mega projects. The data was collected using a structured questionnaire and focused individual interviews. The study established that management issues such as the lack of stakeholder engagement and poor logistics planning play a role in the failure of mega projects. The level of use of this research targeted companies which are at 8GB and 9GB and within those companies, professionals such as project managers, architects, quantity surveyors, foremen and site agents. The study recommends that in order for mega projects to be successful, stake holders must mitigate turnaround time on taking decisions. Also, sound decisions must be taken for effective delivery of mega projects. Findings suggests that plant down time contributes to the failure of a project. Regular plant schedule checking is done daily prior to plant operation. Findings on logistic management revealed that the leading factor is public safety. It is recommended that safety of public around projects needs to be managed closely by responsible site agents and safety officers. The change of designs during construction must be avoided since this brings unexpected material expenditure which impacts on the project costing. All cost occurring during design changes must be charged to the architect fees, unless the changes were unforeseen.

scholarly journals The status of quality management in selected Community Service Centres in the Western Cape, South Africa

2017 ◽  
Vol 15 (2) ◽  
pp. 424-435 ◽  
Author(s):  
Nicolette Daniels ◽  
Rozenda Hendrickse
Keyword(s):  
South Africa ◽  
Quality Of Service ◽  
Quality Management ◽  
Service Delivery ◽  
Community Service ◽  
Research Approach ◽  
Mixed Method Research ◽  
Western Cape ◽  
Data Set

Quality management systems in public organizations influence the quality of service delivery outputs. The purpose of this study was to determine the quality of service delivery at Community Service Centres (CSC) of the South African Police Service (SAPS) in the Western Cape, South Africa. A mixed-method research approach was employed to gather data for the study. Both a survey questionnaire and in-depth interviews were used to collect the data. The sample data set contacted 300 respondents from three policing areas situated in the Western Cape Metropolis. The main findings indicated that clients were satisfied with the level of service they received from the SAPS. However, the main area of concern was the absence of service delivery initatives at three police stations.

scholarly journals THE USE OF MARKETING AS A TOOL FOR COMPETITIVE ADVANTAGE AMONG POTENTIAL AND PROFESSIONAL FOOTBALL CLUBS IN KZN, SOUTH AFRICA

2020 ◽  
Vol 8 (4) ◽  
pp. 319-335
Author(s):  
Joseph Kolawole Abon ◽  
Keyword(s):  
South Africa ◽  
Competitive Advantage ◽  
Sampling Technique ◽  
Research Approach ◽  
Professional Football ◽  
Mixed Method Research ◽  
Football Clubs ◽  
Kwazulu Natal ◽  
Marketing Activities ◽  
Marketing Actions

Football, as the most popular sport amongst other sports, is a household name in the world and South Africa particularly. This study examines the use of marketing in improving competitive advantage among potential and professional football clubs in KwaZulu-Natal, South Africa. Several sponsorship opportunities that could serve as an impetus to disseminate various club projects are noted to be undermined. Arguably, some of the clubs’ activities are seasonal, and the applicability of marketing by football clubs in the KZN province could not be tactically emphasized. Therefore, the amount of marketing activities in clubs’ seasonal operations is unidentified which poses a challenge in achieving club objectives. This paper argues that it is of importance for the club marketing managers to consider features of each specific season and corporate marketing activities for the development of appropriate marketing actions that could serve as competitive advantages. This study adopts a mixed-method research approach, and a convenient sampling technique with responses from 80 questionnaires were retrieved. Five (5) coaches, 5 club owners, 5 managers, 5 supporters, and 5 players from five football clubs each located in KwaZulu-Natal province were interviewed to extract their understanding of the use of marketing to gain competitive advantage. Findings from the study state that using marketing correctly could improve the chances of potential professional football clubs’ popularity and increase financial gains. Most respondents emphasized that when clubs use a proper marketing strategy with appropriate use of marketing mix, it could position the clubs in the hearts of their supporters and public.

An analysis of the solar service provider industry in the Western Cape, South Africa

2014 ◽  
Vol 25 (2) ◽  
pp. 70-80 ◽  
Author(s):  
Roman Votteler ◽  
Johan Hough ◽  
Chanel Venter
Keyword(s):  
South Africa ◽  
Service Provider ◽  
Value Chain ◽  
Service Providers ◽  
Renewable Energy Sources ◽  
Electricity Production ◽  
Future Research ◽  
Research Approach ◽  
Western Cape ◽  
Stakeholder Satisfaction

Scientists agree that rising electricity usage of the rapidly growing human race to improve its standard of living is negatively affecting the environment. To create a sustainable environment for future generations, renewable and environmentally friendly resources have to be exchanged for the present finite resources. In South Africa, coal plants are responsible for more than 90% of electricity production. This means that action has to be taken now to start a process of change to sustainable electricity resources.This paper focuses on the South African solar industry. Due to the high sun radiation levels, solar technology is one of the renewable energy sources with the greatest potential. The industry is in its infancy, characterised by accelerated growth expectancy and fuelled by factors such as government subsidies, the fluctuations of fossil fuel prices and the increasing focus on economical long-term sustainability. The expected growth necessitates a focus on the market positioning of solar service providers in the Western Cape, with the aim of taking full advantage of the opportunities associated with this industry.The main objective is to determine the current structure of the solar service provider value chain and subsequently areas of improvement to increase growth, stakeholder satisfaction and sustainability. A literature review was conducted to address the research objective, relevant approaches and the broader electricity industry. Porter’s Value Chain approach was used as a foundation for the adaptation to the solar service provider value chain. Porter’s Five Forces model was also used as a secondary approach, which analysed the competitive environment of the solar service provider industry in the Western Cape. The methodology entailed a qualitative research approach in the form of semi-structured interviews. All respondents were general managers or owners of a solar service provider, who were interviewed face to face. The research focused on the entire population of solar service providers in the Western Cape. Seventy-seven different service providers were targeted, of which 18 were interviewed. The interviews were transcribed and analysed using content and frequency analysis. To guarantee reliability, a pilot study was conducted to ensure that the respondents understood the questionnaire. The findings show that customer service is the foremost value driver for solar service providers. This entails the actual installation of the product as well as the people skills of the installation team. As most customers only have to be served once due to the long life span of the products, marketing also plays an obvious role in attracting new customers. The most important outcome of this paper is the determination and a better understanding of the solar service provider value chain in South Africa. The recommendations, especially with regard to marketing and service elements, could improve the performance of solar service providers. The consequence could be an increase in stakeholder satisfaction and an enhanced usage of solar energy in South Africa. Future research should focus on customers to reveal preferences and opportunities for marketing approaches.

scholarly journals Exploring the Components of Cost on Construction Projects

2018 ◽  
Vol 2 (2) ◽  
pp. 42-50
Author(s):  
Abimbola Windapo ◽  
Alireza Moghayedi ◽  
David Oliphant ◽  
AbdulRauf Adediran
Keyword(s):  
South Africa ◽  
Construction Projects ◽  
Resource Planning ◽  
Construction Cost ◽  
Research Approach ◽  
Construction Work ◽  
Construction Costs ◽  
Cost Overruns ◽  
Planning And Control ◽  
Electrical Installation

This study examines the components of construction projects and whether there are construction resources that are the key project constituents. The rationale for the study stems from the unexplained assumptions regarding the primary components responsible for increases in construction costs in South Africa, as South Africa lacks a national building cost database. The study adopts a qualitative research approach that employs a case studies of six new and six refurbished projects in obtaining the necessary data for use in answering the study objectives. The study found that the primary cost constituents of construction projects are materials and sub-contracted work, accounting for 63.69% and 74.6% of the value of renovation and new construction work respectively and on the average, the major materials by value are reinforcement, cement and filling, while Electrical Installation is the primary sub-contracting item by value. Based on these findings, the study concludes that the future levels of construction work can be predicted knowing levels of specialist sub-contractor costs and building material costs. The study recommends that the sub-contractor and material inputs into construction projects are carefully managed, both on the projects and the construction industry, to limit construction cost increases and cost overruns on projects. The study contributes to the literature on resource planning and control in construction. Keywords: Cement, Construction Cost, Electrical Installation, Reinforcement, Specialist Sub-contractor.

scholarly journals Towards a safer and more efficient neonatal transfer system in South Africa: A qualitative inquiry with advanced life support paramedics

2021 ◽  
Vol 18 ◽  
Author(s):  
Pradeep Ashokcoomar ◽  
Raisuyah Bhagwan
Keyword(s):  
South Africa ◽  
Critically Ill ◽  
Transfer Process ◽  
Life Support ◽  
Advanced Life Support ◽  
Qualitative Inquiry ◽  
Research Approach ◽  
Western Cape ◽  
Group Discussions ◽  
Kwazulu Natal

Introduction The inter-healthcare transfer of the critically ill neonate is a critical aspect of larger neonatal intensive care, as it influences the safe transport of neonates from the receiving to the referring hospital. It is crucial then that the transfer process be safe and efficient so as not to compromise the already fragile condition of the neonate. The aim of the study was to understand the challenges advanced life support (ALS) paramedics face during neonatal transfers and to understand how the process could be made safer and more efficient. The objectives related to understanding the transfer process, the challenges linked to the critically ill neonate and the difficulties associated with the ambulance vehicle and equipment. Methods Using a qualitative research approach we sought the views of ALS paramedics at the forefront of transfers nationally. In-depth interviews were held with eight paramedics in KwaZulu-Natal and four focus group discussions with ALS paramedics in KwaZulu-Natal, Gauteng, Free State and the Western Cape in South Africa. A total of 35 ALS paramedics were involved in these group discussions. Results The study uncovered several challenges that paramedics face related to poor organisational preparation for transfer of the critically ill neonate, and other crucial issues that compromise the transfer such as inadequate or defective equipment. Conclusion There is a need for greater scrutiny of the transfer process and a commitment from stakeholders to begin addressing the challenges confronting the safe transfer of critically ill neonates.

scholarly journals Whose Jurisdiction Is Home Contamination? Para-Occupational ‘Take-Home’ Herbicide Residue Exposure Risks among Forestry Workers’ Families in South Africa

2021 ◽  
Vol 18 (19) ◽  
pp. 10341
Author(s):  
Bonolo Anita Pududu ◽  
Hanna-Andrea Rother
Keyword(s):  
South Africa ◽  
Community Based Participatory Research ◽  
Research Approach ◽  
Western Cape ◽  
Middle Income ◽  
Adverse Health Effects ◽  
Middle Income Countries ◽  
Forestry Workers ◽  
Herbicide Residue ◽  
Exposure Risks

Para-occupational “take-home” exposure risks among forestry workers and their families in low-and middle-income countries (LMICs) have not been well characterized. This is a concern because research shows an association between chronic low-dose herbicide exposure and adverse health effects. This study explored take-home herbicide residue exposure risks among forestry workers in the Western Cape, South Africa, through the community-based participatory research approach of photovoice. A key finding of the study was the absence of provisions related to take-home exposure in the national legislation and workplace policies, which largely contributed to poor adherence to risk reduction practices at worksites, in addition to workers transporting residues to their homes. This study demonstrated evidence of the key omissions regarding take-home exposure at the policy level (e.g., recommendations for employers to reduce take-home risks among employees, and training of workers and their families on take-home exposure) and take-home herbicide residue exposure among worker’s families, including children.

Appreciating the Diversity of NGO’s Towards Service Delivery in South Africa: Drawing Evidences from Eastern Cape Province

2017 ◽  
Vol 9 (2) ◽  
pp. 126-140 ◽  
Author(s):  
Robert Mutemi Kajiita ◽  
Simon Kang’ethe
Keyword(s):  
South Africa ◽  
Service Delivery ◽  
Research Approach ◽  
Mixed Method Research ◽  
Eastern Cape Province ◽  
Eastern Cape ◽  
The Public ◽  
Services Delivery ◽  
Medical Facilities ◽  
The Government

The dismantling of Apartheid era in South Africa in 1994, the advent of democratic era, was welcomed with a package of hope for the citizens as far as development was concerned. Since then, the government has been playing a key role in service delivery. Nonetheless, gaps exist in dispensing an array of services and this has prompted the interventions of NGOs in such developmental discourses. Through a mixed method research approach, this article explores the milestones of NGOs in South Africa while drawing pieces of evidence from Eastern Cape Province. The findings indicate that NGOs have responded positively to the prevention and treatment of various diseases, offered training and facilitated medical facilities in the province, promoted early childhood education and finally ensured regularity in services delivery. The article recommends that the public should appreciate and show goodwill to the efforts of the NGOs, pull their resources together to support and sustain the already existing NGO projects.

scholarly journals ACCURACY OF TRADITIONAL CONTINGENCY ESTIMATION IN THE CONSTRUCTION INDUSTRY

2021 ◽  
Author(s):  
N. Jeyananthan ◽  
◽  
A. Shandraseharan ◽  
U. Kulatunga ◽  
◽  
...  
Keyword(s):  
Survey Data ◽  
Questionnaire Survey ◽  
Construction Projects ◽  
Hypothesis Test ◽  
Research Approach ◽  
Sri Lankan ◽  
Mixed Method Research ◽  
Expert Interviews ◽  
Traditional System ◽  
Motivating Factor

Contingency amounts are allocated in the construction projects to deal with uncertainties arising during the projects. Contingency amounts are usually estimated traditionally by simply adding a percentage of the estimated contract amount. However, the traditional system of contingency estimation is heavily criticised as ineffective due to several reasons. Therefore, this research focuses on evaluating the level of accuracy of current contingency estimation techniques in the Sri Lankan context. This study adopted a mixed-method research approach. Empirical data were collected using expert interviews and questionnaire survey. Data collected from the expert interviews were analysed using manual content analysis. Descriptive statistics and inferential statistics were used to analyse the questionnaire survey data. Findings revealed that inexpensiveness is the highly motivating factor for the rigid usage of the traditional method to estimate contingency in the Sri Lankan context. Estimated contract amount, procurement method, payment method, and type of client were identified as highly influencing factors in contingency estimation. Finally, the hypothesis test of this study revealed that the traditional contingency estimation is ineffective. Since the traditional contingency estimation proved ineffective and highly inaccurate, experts in the industry should consider a flexible alternative approach in contingency estimation to improve the accuracy of the contingency amount.

scholarly journals Significant Factors Influencing Quality Assurance Practices in Small and Medium-Sized Construction Projects in South Africa

2019 ◽  
Vol 11 (2(J)) ◽  
pp. 30-44
Author(s):  
Kgashane Stephen Nyakala ◽  
Thinandavha Thomas Munyai ◽  
Jan-Harm Pretorius ◽  
Andre Vermeulen
Keyword(s):  
South Africa ◽  
Quality Assurance ◽  
South African ◽  
Financial Management ◽  
Construction Projects ◽  
Project Planning ◽  
Diagnostic Tools ◽  
Research Approach ◽  
Road Building ◽  
Factors Influencing

Although implementing quality assurance (QA) processes in construction play an important role in the South African economy has been acknowledged. However, constructions SMEs are faced with difficulties in improving rural road infrastructure and high-quality roads. Additionally, past research has failed to reach consensus on the construction process and socioeconomic settings in previously disadvantaged areas in South Africa, including the factors influencing negatively the performance of such factors. This research examines what factors facilitate or inhibit the success of construction SMEs and what actions can be taken to being distressed construction SMEs under control. The study adopted a quantitative research approach in which a three-section questionnaire was administered to 160 purposively chosen road- building experts in a South African construction SMEs. The questionnaire was structured into three parts, which sought the participants’ profile, identified the quality assurance practices (QAPs) incorporated in the construction SMEs’ road building programmes, and identified the factors that negatively influence the implementation of QA processes. Data was analysed using the Statistical Package for the Social Sciences (SPSS) version 22. Furthermore, to determine the reliability of the various constructs, mean scores, descriptive statistics and standard deviations were obtained. The empirical findings established eight QAPs that were reliable and valid for implementation processes that can control or minimise their causes of poor quality in projects undertaken by construction SMEs, level of skill acquisition; project planning and control techniques; project construction design; process implementation and process improvement; financial management; organisational structures; involvement of people; and quality standards and measurements. The eight factors attained high Cronbach Alpha values above the recommended 0.70 which indicates high internal consistencies among the sub-scales. Findings from this study should be useful to managers in similar environments may use the results of this study as either diagnostic tools or as a reference benchmark for strategic interventions in solving construction projects related problems. Furthermore, the researchers also recommend that these practices are for quality assurance in construction projects undertaken by SMEs in South Africa.

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