scholarly journals Improving Employee Performance Through Spiritual Intelligence and Organizational Citizenship Behavior

2021 ◽  
Vol 3 ◽  
pp. 26-33
Author(s):  
Ida Ayu Putu Widani Sugianingrat ◽  
I Gede Aryana Mahayasa ◽  
I Komang Dwi Yasa ◽  
I Gede Agus Ari Eka Budi Pratama
Keyword(s):  
Organizational Citizenship Behavior ◽  
Social Service ◽  
Employee Performance ◽  
Civic Virtue ◽  
Spiritual Intelligence ◽  
Citizenship Behavior ◽  
Significant Positive Effect ◽  
Service Employees ◽  
Self Knowledge ◽  
Positive Effect

This study aims to analyze the influence of spiritual intelligence and OCB on employee performance at the Denpasar City Social Service. The research population used were all 106 employees who were also used as research respondents. Data was collected using research questionnaires and distributed directly to the Denpasar City Social Service employees. The collected data is then processed with the SmartPLS 3.0 application program. The results showed that spiritual intelligence and OCB had a significant positive effect on employee performance. Spiritual intelligence also shows a significant positive effect on OCB. Furthermore, OCB acts as a partial mediation on the relationship of spiritual intelligence to the performance of Denpasar City Social Service employees. The dominant indicators that contribute to the spiritual intelligence of employees are self-knowledge, focus and contribution, and honesty. More specifically, it can be explained that self-knowledge, a better level of focus and higher honesty will be able to increase employee OCB. While the indicators of the dominant OCB variable in this case are civic virtue (responsibility) and sportsmanship (tolerance). This means that the higher the civic virtue (responsibility) and sportsmanship (tolerance) the employee will be able to improve the employee's performance.

scholarly journals Effect of Organizational Commitment, Compensation and Job Satisfaction on Employee Performance Through Organizational Citizenship Behavior In Bank BPD DIY Employees Senopati Branch Office

2021 ◽  
Vol 1 (1) ◽  
pp. 39-50
Author(s):  
Godeliva Leni Seran ◽  
Didik Subiyanto ◽  
I.Soni Kurniawan
Keyword(s):  
Job Satisfaction ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Employee Performance ◽  
Internal Variable ◽  
Citizenship Behavior ◽  
Significant Positive Effect ◽  
Branch Office ◽  
Positive Effect ◽  
Performance Behavior

This study aims to determine the factors that affect the performance at the BANK BPD DIY Senopati branch office. The method in this research is accidental sampling. The analytical method used is the classical assumption test, t-test and Sobel test. Based on the research results, it is known that commitment has a significant positive effect on OCB, compensation has a significant effect on OCB, and satisfaction does not affect OCB, while commitment has a significant effect on employee performance, compensation has a significant positive effect on performance, job satisfaction has no effect on performance. OCB has a positive effect on employee performance. commitment has a significant positive effect on performance with the OCB variable as an intervening variable, compensation has a significant effect on performance with OCB as an internal variable has no significant effect on performance through OCB As an intervening variable and job satisfaction It is expected that this research can be used to measure commitment, compensation, and employee satisfaction as well as OCB on employee performance behavior

The Effect of Transformational Leadership and Organizational Commitment to Employee Performance with Citizenship Organization (OCB) Behavior as Intervening Variables (At PT Sarana Arga Gemeh Amerta in Denpasar City)

2018 ◽  
Vol 9 (02) ◽  
pp. 20503-20518 ◽  
Author(s):  
Tiksnayana Vipraprastha ◽  
I Nengah Sudja ◽  
Anik Yuesti
Keyword(s):  
Transformational Leadership ◽  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Employee Performance ◽  
Partial Least Square ◽  
Citizenship Behavior ◽  
Significant Positive Effect ◽  
Negative Effect ◽  
Positive Effect

Organizations that are successful in achieving goals and being able to fulfill their social responsibilities will depend largely on their leaders. The transformational leadership style can encourage and motivate employees to increase the extra role and performance of employees towards the organization. The purpose of this study is to analyze and explain the influence of transformational leadership and organizational commitment to employee performance with organizational citizenship behavior as intervening variable at PT. Sarana Arga Gemeh Amerta (SAGA) Denpasar. The research population is the employees of PT. Sarana Arga Gemeh Amerta (SAGA) Denpasar with the number of samples is 88 respondents. The sampling technique used is proportional random sampling. The research instrument used questionnaire and analysis method using Partial Least Square (PLS) with SmartPLS v 3.0 software. The results of this study show that (1) transformational leadership has a negative effect on employee performance (2) organizational commitment has a significant positive effect on employee performance (3) transformational leadership has a significant positive effect on organizational citizenship behavior (4) organizational commitment has significant positive effect on organizational citizenship behavior (5) organizational citizenship behavior has a significant positive effect on employee performance (6) organizational citizenship behavior fully and positively and significantly mediates relationship between transformational leadership and employee performance (7) organizational citizenship behavior mediate partially and positively and significantly to the relationship between organizational commitment and employee performance. Suggestions on research that is transformational leadership should be preferred by managers because based on the results of research that transformational leadership variables have a negative effect on employee performance. Employees are also advised to further improve mutual attitudes and pay attention to its extraneous role to the organization as it can improve employee performance. Furthermore, further research can broaden the research orientation within the larger organizational and population scope and add other variables.

scholarly journals ORGANISASIONAL ,ORGANIZATIONAL CITIZENSHIP BEHAVIOR DAN KINERJA KARYAWAN

2020 ◽  
Vol 14 (12) ◽  
pp. 3551
Author(s):  
Ni Made Satya Utami ◽  
I Ketut Setia Sapta ◽  
I Made Purba Astakoni ◽  
Ni Putu Nursiani
Keyword(s):  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Employee Performance ◽  
Moderating Effect ◽  
Citizenship Behavior ◽  
Significant Positive Effect ◽  
Performance Analyze ◽  
Positive Effect

This study has several objectives: to analyze the effect of organizational commitment on employee performance; analyze the effect of organizational commitment on organizational citizenship behavior; analyze the effect of organizational citizenship behavior on employee performance; analyze the role of gender as a moderating effect of organizational commitment on employee performance; analyze the role of gender as a moderating effect of organizational commitment on organizational citizenship behavior; analyze the role of gender as a moderating effect on organizational citizenship behavior on employee performance. The population in this study were all employees of a notary office in Bangli Regency, amounting to 45 employees. Sampling is done by taking the entire population (saturated sample) that is equal to 45 respondents. Data collection techniques used were interviews with questionnaires with multiple choice closed. In this study data analysis uses the Partial Least Square (PLS) approach. The results showed that the overall evaluation of the model seen from the coefficient of determination can be said to be sufficient, Q-Square Predictive Relevance meets existing requirements and Goodness of Fit in a large position (large) then the overall model is declared quite good. Hypothesis 1, which states organizational commitment has a significant positive effect on employee performance has not been accepted. Hypothesis 2, which states organizational commitment has a significant positive effect on employee OCB, is acceptable. Hypothesis 3, which states that employee OCB has a significant positive effect on employee performance, is acceptable. Based on gender testing has not been tested as a moderating both in terms of organizational commitment to employee performance, in terms of organizational commitment to OCB, as well as in the relationship of OCB to employee performance

scholarly journals ANALISIS SIMULTAN KOMITMEN ORGANISASIONAL DAN ORGANIZATIONAL CITIZENSHIP BEHAVIOR TERHADAP KINERJA KARYAWAN

2019 ◽  
Vol 5 (1) ◽  
pp. 116-138
Author(s):  
Moh Rifqi Kairul Umam ◽  
Samino Setiawan
Keyword(s):  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Structural Equation ◽  
Structural Model ◽  
Employee Performance ◽  
Measurement Model ◽  
Citizenship Behavior ◽  
Significant Positive Effect ◽  
Positive Effect

AbstractGood employee commitment is reflected in its performance, while the ones that influence it are organizational commitment and organizational citizenship behavior. This study aims to determine the effect of organizational commitment on employee performance and OCB, the effect of OCB on organizational commitment, and the influence of OCB on employee performance. The sample of this study was 300 people P.T. XYZ obtained by simple random sampling technique. The data analysis in this study uses the Structural Equation Modeling (SEM) analysis method which is operated through IBM AMOS Graphics 21 program. The analysis technique used in this study is the measurement model and structural model. The results showed organizational commitment had a significant positive effect on OCB, OCB had a significant positive effect on organizational commitment, organizational commitment had a significant positive influence on employee performance, and OCB had a significant positive effect on employee performance. The OCB as an intervening variable in the causality relationship between organizational commitment and employee performance has no significant effect. Organizational commitment as an intervening variable in the causality relationship between OCB and employee performance also has no significant influence. Keyword : Organizational Commitment, Organizational Citizenship Behavior, Employee Performance Abstrak            Komitmen karyawan yang baik tercermin dari kinerjanya, adapun yang memengaruhinya adalah komitmen organisasional dan organizational citizenship behavior. Penelitian ini bertujuan untuk mengetahui pengaruh komitmen organisasional terhadap kinerja karyawan dan OCB, pengaruh OCB terhadap komitmen organisasional, dan pengaruh OCB terhadap kinerja karyawan. Sampel penelitian ini sebanyak 300 orang karyawan P.T. XYZ yang diperoleh dengan teknik simple random sampling. Analisis data dalam penelitian ini menggunakan metode analisis Structural Equation Modelling (SEM) yang dioperasikan melalui program IBM AMOS Graphics 21. Teknik analisis yang digunakan dalam penelitian ini adalah model pengukuran (measurement model) dan model struktural (structural model). Hasil penelitian menunjukkan komitmen organisasional memiliki pengaruh positif signifikan terhadap OCB, OCB memiliki pengaruh positif signifikan terhadap komitmen organisasional, komitmen organisasional memiliki pengaruh positif signifikan terhadap kinerja karyawan, dan OCB memiliki pengaruh positif signifikan terhadap kinerja karyawan. Adapun OCB sebagai variabel intervening pada hubungan kausalitas antara komitmen organisasional dengan kinerja karyawan tidak memiliki pengaruh signifikan. Komitmen organisasional sebagai variabel intervening pada hubungan kausalitas antara OCB dengan kinerja karyawan juga tidak memiliki pengaruh signifikan.                                                                                                                                   Kata Kunci: Komitmen Organisasional, Organizational Citizenship Behavior, Kinerja Karyawan

scholarly journals The effect of military social responsibility perception on soldier’s organizational citizenship behavior (OCB)

2020 ◽  
Vol 3 (3) ◽  
pp. 133-159
Author(s):  
Cheonseok Park ◽  
Jeman Jeon
Keyword(s):  
Social Responsibility ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Military Service ◽  
Mediating Effect ◽  
Citizenship Behavior ◽  
Future Research ◽  
Significant Positive Effect ◽  
The Impact ◽  
Positive Effect

This research aims to study the social role of the military, which is expected to gain importance when the security environment of the Korean Peninsula changes in the future. Expanding the research on corporate social responsibility (CSR), this study redefines the concept of military social responsibility (MSR) and identifies the impact of MSR perception on soldiers’ organizational citizenship behavior (OCB). This study aims to examine the effects of MSR on OCB and the mediating effect of reputation. Thus, the survey was conducted by visiting two army troops in the metropolitan area and three army troops in the Gangwon-do area. As a result, MSR perception by military service members had a significant positive (+) effect on OCB. In addition, reputation showed a significant partial mediating effect. Further, for individual MSRs, legal and ethical MSR and philanthropic MSR had a significant positive (+) effect on OCB, and reputation was fully mediated in that process. Finally, based on the results, the implications of the study and future research directions were discussed.

THE EFFECT OF WORK MOTIVATION AND SPIRITUAL INTELLIGENCE ON EMPLOYEE PERFORMANCE WITH ORGANIZATIONAL CITIZENSHIP BEHAVIOUR (OCB) AS INTERVENING VARIABLES

2020 ◽  
Vol 7 (01) ◽  
Author(s):  
Panji Dwi Herdian ◽  
Riyadi Nugroho ◽  
Sumiati Sumiati
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Work Motivation ◽  
Employee Performance ◽  
Total Sample ◽  
Spiritual Intelligence ◽  
Citizenship Behavior ◽  
P Value ◽  
A Value ◽  
Confirmatory Factor

This research aims to analyze the effect of work motivation and spiritual intelligence on employee performance with organizational citizenship behavior as an intervening variable, was conducted on organic employees at PT. Barata Indonesia (Persero),, with a total sample of 158 employees. Data was collected by distributing questionnaires filled out by employees then analyzed using SPSS and SEM software.This study will use two kinds of analysis techniques, namely (1) Confirmatory Factor Analysis on SEM which is used to confirm the most dominant factors in one group of variables and (2) Regression Weight on SEM which is used to examine how much the relationship between variables. The results showed that the Organizational Citizenship Behavior variable had the strongest relationship with Employee Performance, with CR a value of 4.249 with a P-value <5%. which means the higher organizational citizenship behavior, the higher the employee's performance.

scholarly journals PERAN EMPLOYEE ENGAGEMENT DALAM MEMEDIASI PENGARUH PENGEMBANGAN KARIR TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR

2019 ◽  
Vol 8 (9) ◽  
pp. 5527
Author(s):  
Ni Wayan Sri Indryani ◽  
I Komang Ardana
Keyword(s):  
Career Development ◽  
Employee Engagement ◽  
Direct Effect ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Citizenship Behavior ◽  
Significant Positive Effect ◽  
Analysis Technique ◽  
Positive Effect

The purpose of this study was to determine the direct effect of career development on employee engagement, the direct effect of career development and employee engagement on OCB, and the role of employee engagement in mediating the influence of career development on OCB. This research was conducted at CS Hotel and SPA Ubud with a sample of 84 peoples. The number of samples is determined by the saturated sampling method and data collection is done through interviews and questionnaires. The data analysis technique used is PLS. Based on the results of the study it was found that career development had a significant positive effect on employee engagement and career development and employee engagement had a significant positive effect on OCB. The results also show that employee engagement has a role as a mediating variable that strengthens the influence of career development on OCB. Keywords: organizational citizenship behavior, employee engagement, career development.  

scholarly journals The Effects of Spiritual Intelligence and Organizational Citizenship Behavior to Employees Performance: Study at Sharia Banks in Gorontalo Province

2018 ◽  
Vol 9 (2) ◽  
pp. 179
Author(s):  
Muhdar HM
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Employee Performance ◽  
Spiritual Intelligence ◽  
Citizenship Behavior ◽  
Performance Study ◽  
Insignificant Effect

<p>The employees’ existence as an organizational locomotive need to get attention for management because, it is employees who make the organization perform well. Spiritual intelligence and organizational citizenship behaviour (OCB) are known to have effect for improving employee performance. To see this effect, then research was conducted at Sharia Bank in Gorontalo Province with the aim of analyzing and describing the effect of: spiritual intelligence on OCB, spiritual intelligence on employee performance, OCB on employee performance, and spiritual intelligence on employee performance through OCB. The findings of this study are spiritual intelligence had positive and significant effect on OCB. OCB has positive and significant effect on employee performance. Spiritual intelligence has positive and insignificant effect on employee’s performance, but spiritual intelligence has positive and significant effect for employee performance through OCB.</p><p>Keberadaan karyawan sebagai lokomotif organisasi perlu mendapat perhatian oleh manajemen karena karyawan yang membuat organisasi berkinerja baik. Kecerdasan spiritual dan perilaku kewargaan organisasional (OCB) diketahui memiliki implikasi untuk meningkatkan kinerja karyawan. Untuk melihat implikasi ini, maka dilakukan penelitian pada Bank Syariah di Provinsi Gorontalo dengan tujuan menganalisis dan menggambarkan implikasi dari: kecerdasan spiritual terhadap OCB, kecerdasan spiritual terhadap kinerja karyawan, OCB terhadap kinerja karyawan, dan kecerdasan spiritual terhadap kinerja karyawan melalui OCB. Hasil penelitian menunjukkan bahwa kecerdasan spiritual memiliki implikasi positif dan signifikan terhadap OCB. OCB berimplikasi positif dan signifikan terhadap kinerja karyawan. Kecerdasan spiritual berimplikasi positif dan tidak signifikan terhadap kinerja karyawan, tetapi kecerdasan spiritual berimplikasi positif dan signifikan terhadap kinerja karyawan melalui OCB</p>

scholarly journals PENGARUH KEPEMIMPINAN TRANSFORMASIONAL DAN KEPEMIMPINAN TRANSAKSIONAL TERHADAP KOMITMEN ORGANISASI DENGAN ORGANIZATION CITIZENSHIP BEHAVIOR SEBAGAI VARIABEL INTERVENINGPADA SEKRETARIAT DPRK BIREUEN

2020 ◽  
Vol 4 (1) ◽  
pp. 47
Author(s):  
C Sariwati ◽  
Ratna Ratna ◽  
Em Yusuf Iis
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Employee Performance ◽  
Citizenship Behavior ◽  
Transformational Leaders ◽  
Transformational Leader ◽  
Organization Citizenship Behavior ◽  
Transactional Leaders ◽  
Transactional Leader ◽  
Positive Effect

This study aims to determine how much influence the Tranformational Leader and Transaktional Leader throuch Organization Citizenship Behavior (OCB) and its impact on the employee Organization Commitment of Sekretarit DPRK of Bireuen District.The data used in this reseach is primer data with 70 responden. Analisis methode using path analisys withStatistical Pacge for for Social Science (SPSS). The result showed Transformational Leader and Transactional Leader affect on Ornazational Commitment. Organizational Citizenship Behavior (OCB) have significant positive effect on Ornizational Commitment. Ornagizational Citizenship Behavior (OCB) of mediated transformational  commitment and Organizational Citizenship Behavior (OCB) fully mediates transformasional relationships toward organizational commitment. Keyword : Transformational Leaders, Transactional Leaders and Employee Performance, Organization Citizenship Bihaviour

scholarly journals PENGARUH MOTIVASI DAN DISIPLIN KERJA TERHADAP KINERJA PEGAWAI (Studi pada Pegawai Negeri Sipil di Dinas Sosial Kabupaten Kendal)

2019 ◽  
Vol 11 (02) ◽  
pp. 48-59
Author(s):  
Fidayah Yuli Ernawati ◽  
Siti Rochmah
Keyword(s):  
Regression Analysis ◽  
Performance Studies ◽  
Social Service ◽  
Employee Performance ◽  
Civil Servants ◽  
Service Work ◽  
Significant Positive Effect ◽  
Performance Study ◽  
Social Service Work ◽  
Positive Effect

The purpose of this study was to find out the Motivation and Work Discipline partially or simultaneously on Employee Performance (studies on Civil Servants at the Kendal District Social Service). The method used in this research is Multiple Regression Analysis. This research was conducted on Civil Servants in the Kendal Social Service Office of Kendal. The results showed that Motivation had a significant positive effect on Employee Performance (studies on Civil Servants in the Kendal District Social Service), Work Discipline had a significant positive effect on Employee Performance (Study on Civil Servants in the Kendal District Social Service).

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