scholarly journals Effect of Organizational Commitment, Compensation and Job Satisfaction on Employee Performance Through Organizational Citizenship Behavior In Bank BPD DIY Employees Senopati Branch Office

2021 ◽  
Vol 1 (1) ◽  
pp. 39-50
Author(s):  
Godeliva Leni Seran ◽  
Didik Subiyanto ◽  
I.Soni Kurniawan
Keyword(s):  
Job Satisfaction ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Employee Performance ◽  
Internal Variable ◽  
Citizenship Behavior ◽  
Significant Positive Effect ◽  
Branch Office ◽  
Positive Effect ◽  
Performance Behavior

This study aims to determine the factors that affect the performance at the BANK BPD DIY Senopati branch office. The method in this research is accidental sampling. The analytical method used is the classical assumption test, t-test and Sobel test. Based on the research results, it is known that commitment has a significant positive effect on OCB, compensation has a significant effect on OCB, and satisfaction does not affect OCB, while commitment has a significant effect on employee performance, compensation has a significant positive effect on performance, job satisfaction has no effect on performance. OCB has a positive effect on employee performance. commitment has a significant positive effect on performance with the OCB variable as an intervening variable, compensation has a significant effect on performance with OCB as an internal variable has no significant effect on performance through OCB As an intervening variable and job satisfaction It is expected that this research can be used to measure commitment, compensation, and employee satisfaction as well as OCB on employee performance behavior

The Effect of Transformational Leadership and Organizational Commitment to Employee Performance with Citizenship Organization (OCB) Behavior as Intervening Variables (At PT Sarana Arga Gemeh Amerta in Denpasar City)

2018 ◽  
Vol 9 (02) ◽  
pp. 20503-20518 ◽  
Author(s):  
Tiksnayana Vipraprastha ◽  
I Nengah Sudja ◽  
Anik Yuesti
Keyword(s):  
Transformational Leadership ◽  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Employee Performance ◽  
Partial Least Square ◽  
Citizenship Behavior ◽  
Significant Positive Effect ◽  
Negative Effect ◽  
Positive Effect

Organizations that are successful in achieving goals and being able to fulfill their social responsibilities will depend largely on their leaders. The transformational leadership style can encourage and motivate employees to increase the extra role and performance of employees towards the organization. The purpose of this study is to analyze and explain the influence of transformational leadership and organizational commitment to employee performance with organizational citizenship behavior as intervening variable at PT. Sarana Arga Gemeh Amerta (SAGA) Denpasar. The research population is the employees of PT. Sarana Arga Gemeh Amerta (SAGA) Denpasar with the number of samples is 88 respondents. The sampling technique used is proportional random sampling. The research instrument used questionnaire and analysis method using Partial Least Square (PLS) with SmartPLS v 3.0 software. The results of this study show that (1) transformational leadership has a negative effect on employee performance (2) organizational commitment has a significant positive effect on employee performance (3) transformational leadership has a significant positive effect on organizational citizenship behavior (4) organizational commitment has significant positive effect on organizational citizenship behavior (5) organizational citizenship behavior has a significant positive effect on employee performance (6) organizational citizenship behavior fully and positively and significantly mediates relationship between transformational leadership and employee performance (7) organizational citizenship behavior mediate partially and positively and significantly to the relationship between organizational commitment and employee performance. Suggestions on research that is transformational leadership should be preferred by managers because based on the results of research that transformational leadership variables have a negative effect on employee performance. Employees are also advised to further improve mutual attitudes and pay attention to its extraneous role to the organization as it can improve employee performance. Furthermore, further research can broaden the research orientation within the larger organizational and population scope and add other variables.

scholarly journals PENGARUH KEPUASAN KERJA, PELATIHAN, DAN PERCEIVED ORGANIZATIONAL SUPPORT TERHADAP SERVICE ORIENTED-ORGANIZATIONAL CITIZENSHIP BEHAVIOR

Jurnal Ecogen ◽  
2019 ◽  
Vol 2 (1) ◽  
pp. 34
Author(s):  
Habibullah Al Amnur ◽  
Syahrizal Syahrizal ◽  
Okki Trinanda
Keyword(s):  
Job Satisfaction ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Organizational Support ◽  
Perceived Organizational Support ◽  
Citizenship Behavior ◽  
Significant Positive Effect ◽  
Service Oriented ◽  
The City ◽  
Positive Effect

The purpose of this study was to determine the effect of job satisfaction, training and Perceived Organizational Support on Service-Oriented Organizational Citizenship Behavior in Hotel Employees in the City of Padang. This type of research is descriptive causative. This research was conducted in the city of Padang. While the time of the study was conducted in 2018. The population in this study were 4-star hotel contract employees in the city of Padang with a sample of 106 people taken by cluster random sampling. Data is processed using multiple linear regression. The results showed that job satisfaction has a significant positive effect on service-oriented organizational citizenship behavior, training has a significant positive effect on service-oriented organizational citizenship behavior, perceived organizational support has a significant positive effect on service-oriented organizational citizenship behavior.Keywords : Service-Oriented Organizational Citizenship Behavior, Job Satisfaction, Training, Perceived Organizational Support

scholarly journals PENGARUH PERSEPSI DUKUNGAN ORGANISASI DAN LINGKUNGAN KERJA TERHADAP PERILAKU KEWARGAAN ORGANISASIONAL DENGAN KEPUASAN KERJA SEBAGAI INTERVENING

2021 ◽  
Vol 17 (2) ◽  
Author(s):  
Marwah An Aisyah Hasanah Nur ◽  
Prayekti Prayekti ◽  
Didik Subiyanto
Keyword(s):  
Job Satisfaction ◽  
Work Environment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Organizational Support ◽  
Quantitative Research ◽  
Citizenship Behavior ◽  
Significant Positive Effect ◽  
Positive Effect ◽  
Support Work

This study aims to determine the influence of organizational support perception and work environment on organizational citizenship behavior with job satisfaction as an intervening variabel in the Pamong Praja Police Unit of Yogyakarta City.The type of research used in this research is descriptive quantitative research. The result Perception organizational support has a significant positive effect on job satisfaction, work environment has a significant positive effect on job satisfaction, job satisfaction has a significant positive effect on organizational citizenship behavior, Perception organizational support has a significant positive effect on organizational citizenship behavior, Work environment does not have a positive and significant effect on organizational citizenship behavior, Perception organizational support has a positive and significant effect on organizational citizenship behavior with job satisfaction as an intervening variable , and Work environment has a positive and significant effect on organizational citizenship behavior with job satisfaction as an intervening variable. Keyword: Perception Organizatioinal Support, Work Environment, OCB, and Job Satisfaction.

scholarly journals ORGANISASIONAL ,ORGANIZATIONAL CITIZENSHIP BEHAVIOR DAN KINERJA KARYAWAN

2020 ◽  
Vol 14 (12) ◽  
pp. 3551
Author(s):  
Ni Made Satya Utami ◽  
I Ketut Setia Sapta ◽  
I Made Purba Astakoni ◽  
Ni Putu Nursiani
Keyword(s):  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Employee Performance ◽  
Moderating Effect ◽  
Citizenship Behavior ◽  
Significant Positive Effect ◽  
Performance Analyze ◽  
Positive Effect

This study has several objectives: to analyze the effect of organizational commitment on employee performance; analyze the effect of organizational commitment on organizational citizenship behavior; analyze the effect of organizational citizenship behavior on employee performance; analyze the role of gender as a moderating effect of organizational commitment on employee performance; analyze the role of gender as a moderating effect of organizational commitment on organizational citizenship behavior; analyze the role of gender as a moderating effect on organizational citizenship behavior on employee performance. The population in this study were all employees of a notary office in Bangli Regency, amounting to 45 employees. Sampling is done by taking the entire population (saturated sample) that is equal to 45 respondents. Data collection techniques used were interviews with questionnaires with multiple choice closed. In this study data analysis uses the Partial Least Square (PLS) approach. The results showed that the overall evaluation of the model seen from the coefficient of determination can be said to be sufficient, Q-Square Predictive Relevance meets existing requirements and Goodness of Fit in a large position (large) then the overall model is declared quite good. Hypothesis 1, which states organizational commitment has a significant positive effect on employee performance has not been accepted. Hypothesis 2, which states organizational commitment has a significant positive effect on employee OCB, is acceptable. Hypothesis 3, which states that employee OCB has a significant positive effect on employee performance, is acceptable. Based on gender testing has not been tested as a moderating both in terms of organizational commitment to employee performance, in terms of organizational commitment to OCB, as well as in the relationship of OCB to employee performance

scholarly journals Organizational Citizenship Behavior, What Does Really Matter?

2021 ◽  
Vol 4 (4) ◽  
pp. 462-472
Author(s):  
Mochamad Soelton ◽  
Eko Tama Putra Saratian ◽  
Aji Erlangga ◽  
Harefan Arief ◽  
Yeni Kamalia ◽  
...  
Keyword(s):  
Job Satisfaction ◽  
Organizational Culture ◽  
Human Resources ◽  
Organizational Climate ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Political Organization ◽  
Citizenship Behavior ◽  
Significant Positive Effect ◽  
Positive Effect

Human resources management is currently a necessity and is no longer an option if a company wants to grow. Human Resources is very important in an organization, because the effectiveness and success of an organization is very dependent on the quality and performance of the human resources that exist in the organization. This study aims to examine and analyze the influence of Political Organization, Organizational Climate, and Organizational Culture on Organizational Citizenship Behavior (OCB) with Job Satisfaction as an intervening variable at PT. Pegadaian Indonesia (PERSERO). The object of this research is the employees as many as 80 respondents. The approach used in this research is the Component or Variance Based Structural Equation Model with Smart-PLS analysis tools. The results showed that the Political Organization had no significant effect on Job Satisfaction on the employees, Organizational Climate has a significant positive effect on Job Satisfaction, Organizational Culture has a significant positive effect on Job Satisfaction, Political Organizational significant positive effect on Organizational Citizenship Behavior on employees, Organizational Climate has a significant positive effect on Organizational Citizenship Behavior for employees, Organizational Culture significantly positive effect on Organizational Citizenship Behavior on employees, Job Satisfaction has a significant positive effect on Organizational Citizenship Behavior.

scholarly journals ANALISIS SIMULTAN KOMITMEN ORGANISASIONAL DAN ORGANIZATIONAL CITIZENSHIP BEHAVIOR TERHADAP KINERJA KARYAWAN

2019 ◽  
Vol 5 (1) ◽  
pp. 116-138
Author(s):  
Moh Rifqi Kairul Umam ◽  
Samino Setiawan
Keyword(s):  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Structural Equation ◽  
Structural Model ◽  
Employee Performance ◽  
Measurement Model ◽  
Citizenship Behavior ◽  
Significant Positive Effect ◽  
Positive Effect

AbstractGood employee commitment is reflected in its performance, while the ones that influence it are organizational commitment and organizational citizenship behavior. This study aims to determine the effect of organizational commitment on employee performance and OCB, the effect of OCB on organizational commitment, and the influence of OCB on employee performance. The sample of this study was 300 people P.T. XYZ obtained by simple random sampling technique. The data analysis in this study uses the Structural Equation Modeling (SEM) analysis method which is operated through IBM AMOS Graphics 21 program. The analysis technique used in this study is the measurement model and structural model. The results showed organizational commitment had a significant positive effect on OCB, OCB had a significant positive effect on organizational commitment, organizational commitment had a significant positive influence on employee performance, and OCB had a significant positive effect on employee performance. The OCB as an intervening variable in the causality relationship between organizational commitment and employee performance has no significant effect. Organizational commitment as an intervening variable in the causality relationship between OCB and employee performance also has no significant influence. Keyword : Organizational Commitment, Organizational Citizenship Behavior, Employee Performance Abstrak            Komitmen karyawan yang baik tercermin dari kinerjanya, adapun yang memengaruhinya adalah komitmen organisasional dan organizational citizenship behavior. Penelitian ini bertujuan untuk mengetahui pengaruh komitmen organisasional terhadap kinerja karyawan dan OCB, pengaruh OCB terhadap komitmen organisasional, dan pengaruh OCB terhadap kinerja karyawan. Sampel penelitian ini sebanyak 300 orang karyawan P.T. XYZ yang diperoleh dengan teknik simple random sampling. Analisis data dalam penelitian ini menggunakan metode analisis Structural Equation Modelling (SEM) yang dioperasikan melalui program IBM AMOS Graphics 21. Teknik analisis yang digunakan dalam penelitian ini adalah model pengukuran (measurement model) dan model struktural (structural model). Hasil penelitian menunjukkan komitmen organisasional memiliki pengaruh positif signifikan terhadap OCB, OCB memiliki pengaruh positif signifikan terhadap komitmen organisasional, komitmen organisasional memiliki pengaruh positif signifikan terhadap kinerja karyawan, dan OCB memiliki pengaruh positif signifikan terhadap kinerja karyawan. Adapun OCB sebagai variabel intervening pada hubungan kausalitas antara komitmen organisasional dengan kinerja karyawan tidak memiliki pengaruh signifikan. Komitmen organisasional sebagai variabel intervening pada hubungan kausalitas antara OCB dengan kinerja karyawan juga tidak memiliki pengaruh signifikan.                                                                                                                                   Kata Kunci: Komitmen Organisasional, Organizational Citizenship Behavior, Kinerja Karyawan

Corporate social responsibility and organizational citizenship behavior

2019 ◽  
Vol 10 (1) ◽  
pp. 47-68 ◽  
Author(s):  
Mohammed Mohammed Kunda ◽  
Göksel Ataman ◽  
Nihal Kartaltepe Behram
Keyword(s):  
Job Satisfaction ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Citizenship Behavior ◽  
Multiple Stakeholders ◽  
Content Type ◽  
Hospitality Sector ◽  
Tourism And Hospitality ◽  
Corporate Social ◽  
Positive Effect

Purpose The purpose of this paper is to examine the effect of incumbent employees’ corporate social responsibility (CSR) perceptions toward multiple stakeholders on their organizational citizenship behavior (OCB) within the context of the tourism and hospitality sector in Turkey. It also aims to examine the mediating role of job satisfaction in these relationships. Design/methodology/approach Data were collected from 215 white-collar employees working full-time in non-managerial positions of hotels and travel services in Istanbul and Antalya regions of Turkey, using a self-administrated questionnaire. The research hypotheses were tested using multiple regression analysis. Findings The result of the study showed that two of the four CSR dimensions, namely, CSR toward society and environment and government, had a significant and positive effect on OCB. On the other hand, CSR toward employee was the only variable among the four dimensions of CSR perception that had a significant and positive effect on employee job satisfaction. The finding of the mediation analysis unfortunately failed to support the mediation effect of job satisfaction on the relationship between CSR perceptions and OCB. Research limitations/implications The study was limited to the Turkish tourism and hospitality sector. Thus, these findings may not be generalized to other sectors or countries. Future research should consider other sectors both in Turkey and other countries to extend the generalizability of the findings of this study. Practical implications This paper indicates that employees working in tourism and hospitality sector are highly concerned about their organizational, legal, societal and environmental social activities, which subsequently make them engage in extra role behaviors. Organizations are hereby advised that government law and regulation abiding, society and environmental social activities are very important in the effective functioning of the organizations and improving their service quality, which in turn can help increase their profits and long-term value creation. Originality/value Scholars in the area of CSR often explore the effect of a single dimension of CSR. Therefore, this paper contributes to the body of literature by examining the effect of employees’ CSR perceptions toward multiple stakeholders on employee behavior. Further, it is one of the few papers that highlights the positive effect of legal dimension of CSR on employee behavior within the context of the tourism and hospitality sector.

scholarly journals Pengaruh Kepuasan Kerja Terhadap Kinerja Karyawan Dengan Organizational Citizenship Behavior (OCB) Sebagai Variabel Intervening

2021 ◽  
Vol 5 (1) ◽  
pp. 22
Author(s):  
Teguh Wicaksono ◽  
Muhammad Gazali
Keyword(s):  
Job Satisfaction ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Indirect Effect ◽  
Employee Performance ◽  
Descriptive Analysis ◽  
Citizenship Behavior ◽  
Path Coefficient ◽  
Analysis Method ◽  
Study Population

This study aims to examine and analyze the effect of job satisfaction on organizational citizenship behavior, both on the direct and indirect effect on employees of favehotel Ahmad Yani Banjarmasin. This study uses an explanatory research method with a quantitative approach. The data analysis method used is descriptive analysis and path analysis. The study population was all employees of favehotel ahmad yani Banjarmasin and a sample of 67 respondents. The results of this study indicate that Job Satisfaction has a significant effect on Organizational Citizenship Behavior with a path coefficient value of 0.604. Organizational Citizenship Behavior has a significant effect on employee performance with a path coefficient value of 0.320. Job Satisfaction has a significant effect on Employee Performance with a path coefficient value of 0.280. Organizational Citizenship Behavior does not mediate job satisfaction on employee performance with a direct effect value that is greater than the indirect effect.

scholarly journals Enhancing organizational commitment by exploring job satisfaction, organizational citizenship behavior and emotional intelligence

2021 ◽  
pp. 917-924
Author(s):  
Mochamad Vrans Romi ◽  
Noer Soetjipto ◽  
Sri Widaningsih ◽  
Ester Manik ◽  
Ari Riswanto
Keyword(s):  
Job Satisfaction ◽  
Emotional Intelligence ◽  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Structural Equation ◽  
Citizenship Behavior ◽  
Equation Modeling ◽  
Positive Effects ◽  
Positive Effect

Problems related to emotional intelligence, job satisfaction, organizational citizenship behavior, and organizational commitment in the world of education, especially lecturers in providing services for students is relevant in the analysis for the sustainability of the quality of an institution. Thus, this study aims to analyze the increase in organizational commitment in Indonesia by involving 371 lecturers from 19 universities in Bandung. Structural Equation Modeling (SEM) using AMOS was employed in selecting the sample. The results explain emotional intelligence had positive effects on organizational citizenship behavior and on organizational commitment, and job satisfaction had positive effects on organizational citizen-ship behavior and on organizational commitment. Organizational citizenship behavior was empirically proven to have a positive effect on organizational commitment. In examining the mediating variable, the results show that emotional intelligence positively influenced the organizational commitment through organizational citizenship, and that job satisfaction had a positive effect on organizational commitment through organizational citizenship behavior as a mediating variable.

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