THE ANATOMY OF GUEST FEEDBACK DURING COVID-19 PANDEMIC CRISES WHAT’S NEW WHAT’S DIFFERENT

2021 ◽  
Vol XIII (1) ◽  
pp. 63-69
Author(s):  
Deepesh Singh Bisht ◽  
◽  
Dr Adarsh Batra
Keyword(s):  
Qualitative Research ◽  
Research Method ◽  
Comparison Method ◽  
Tourism Industry ◽  
Value For Money ◽  
Structured Interviews ◽  
Negative Experience ◽  
Qualitative Research Method ◽  
Travel Experience ◽  
Tourist Experience

As the Tourism is increasing globally with the rise in the number of tourists footfall every year where traveling has become an inseparable part of lifestyle but the fact cannot be ignored that covid-19 crisis makes tourism industry crippled and rise in the change in behavior of tourist and post traveling experience different phases of travel from planning the trip, during the trip, at a destination to post-trip which may cause negative experience among domestic tourists. The Qualitative research method is used for the collection of data and in-depth and semi-structured interviews were conducted with domestic tourists in Bangkok and Pattaya from October 13, 2020, to October 15, 2020, concentrated on domestic tourist experience. Constant Comparison Method is used for analyzing the data collected with fourteen domestic tourists at Khaosan road, Central Plaza Grand Rama 9, Bangkok, Jomtien beach Pattaya and Pattaya beach road, Thailand Results reveal that the international tourists visiting Bangkok and Pattaya had a unique travel experience during Covid-19 starting which is a pre-trip phase, continues with during trip phase, at the destination, and ends with the post-trip phase. It is reported that travel-related management includes doing travel arrangements, financial concerns about value for money, airport experiences government subsidiaries.

STUDY FACTORS THAT TRIGGER A LACK OF TRUST IN HOTEL IN BANGKOK: RECOMMEND ACTION THAT CONTRIBUTE TO LONG TERM TRUSTING RELATIONSHIP BY THE DOMESTIC GUEST

2021 ◽  
Vol XIII (1) ◽  
pp. 81-90
Author(s):  
Mayprapawee Varnakomola ◽  
Keyword(s):  
Research Method ◽  
Comparison Method ◽  
Tourism Industry ◽  
Structured Interviews ◽  
Travel Experience ◽  
Personal Experiences ◽  
Domestic Tourism ◽  
The Government ◽  
The Impact

Thailand is hit hard by the impact of the on the COVID 19 situation, to cope with the international boycotts of flights and the lots in revenue from international tourists, the government has shift it attention to domestic tourists. However, the domestic tourism industry is not well prepared for the pandemic situation, lots of people don’t travel as locals fear to be sick and get the disease. So, this study contributes to adding knowledge and understanding of how hotels can best satisfy and meet the needs of domestic tourists in this new COVID 19 pandemic area. The Qualitative research method is used for the collection of data and in-depth and semi-structured interviews were conducted with domestic tourists in Bangkok from November 10, 2020, to November 12, 2020, the interview was focus on domestic tourist personal experiences, opinion and preferences towards different issues related to the pandemic situation and new expectation towards hotel services. Constant Comparison Method is used for analyzing the data collected with ten domestic tourists at Khao San road, Thailand. Results reveal that the domestic tourists visiting Bangkok specific demands travel experience during covers-19 starting which leads to personalize demand to manage by the hotel in order to fulfill the need and provide fruitful experience including indoor activates and recreation events

scholarly journals Exploring the consequences of teachers’ self-efficacy: a case of teachers of English as a foreign language

2020 ◽  
Vol 5 (1) ◽  
Author(s):  
Goudarz Alibakhshi ◽  
Fariborz Nikdel ◽  
Akram Labbafi
Keyword(s):  
Job Satisfaction ◽  
Qualitative Research ◽  
Foreign Language ◽  
Self Efficacy ◽  
Teaching Practices ◽  
Research Method ◽  
Structured Interviews ◽  
Qualitative Research Method ◽  
Burn Out ◽  
Efl Teachers

AbstractTeacher self-efficacy has been abundantly studied. However, it seems that the consequences of teachers’ self-efficacy have not been appropriately explored yet. The research objective was to investigate the consequences of teachers’ teaching self-efficacy. The researchers used a qualitative research method. They collected the data through semi-structured interviews with 20 EFL teachers who were selected through purposive sampling. The interviews were content analyzed thematically. Findings showed that self-efficacy has different consequences: pedagogical, learner-related, and psychological. Each consequence has several sub-categories. It is concluded that high self-efficacy affects teachers’ teaching practices, learners’ motivation, and achievement. It also affects teachers’ burn-out status, psychological being, as well as their job satisfaction. The findings can be theoretically and pedagogically important to EFL teachers, teacher-trainers, and administrators of educational settings.

scholarly journals Experiences of partners of professional nurses venting traumatic information

2018 ◽  
Vol 23 ◽  
Author(s):  
Tinda Rabie ◽  
Melanie Wehner ◽  
Magdalena P. Koen
Keyword(s):  
Qualitative Research ◽  
Data Analysis ◽  
Research Method ◽  
Coping Skills ◽  
Nursing Profession ◽  
Structured Interviews ◽  
Maladaptive Coping ◽  
Qualitative Research Method ◽  
Open Coding ◽  
Professional Nurses

Background: Professional nurses employed in trauma units encounter numerous stressors in their practice environment. They use different strategies to cope with this stress, including venting traumatic information to their partners and other family members. Aims: To describe how partners of professional nurses cope with traumatic information being vented to them. Methods: A qualitative research method with an interpretive descriptive inquiry design was used to explore, interpret and describe the coping experiences of the nurses’ partners. Purposive sampling was used to select a total of 14 partners, but only ten participated in semi-structured interviews. Tesch’s eight steps of open coding were used for data analysis. Results: Four main themes were identified indicating adaptive and maladaptive coping skills, namely partners’ experiences of traumatic information vented to them; partners’ coping activities; reciprocal communication and relationship support between partners and nurses; and resilience of partners to deal with the nursing profession. Conclusion: Partners employed different ways to cope with traumatic information. It was essential for partners and nurses to be supported by nurses’ practice environments and to develop resilience to fulfil reciprocal supportive roles in their relationships.

scholarly journals Strengths and Weaknesses of Semi-Structured Interviews in Qualitative Research: A Critical Essay

2021 ◽  
Author(s):  
Charles Kakilla
Keyword(s):  
Qualitative Research ◽  
Research Method ◽  
Structured Interview ◽  
Structured Interviews ◽  
Critical Essay ◽  
Qualitative Research Method ◽  
Pros And Cons

A semi-structured interview (SSI) is one of the essential tools in conduction qualitative research. This essay draws upon the pros and cons of applying semi-structured interviews (SSI) in the qualitative research method. Moreover, the challenges of SSI during the coronavirus pandemic are critically discussed to provide plausible recommendations.

Leader–member exchange in public organizations: a qualitative study

2019 ◽  
Vol 16 (1) ◽  
pp. 59-87
Author(s):  
Reza Salehzadeh
Keyword(s):  
Qualitative Research ◽  
Impression Management ◽  
Research Method ◽  
Public Organizations ◽  
Leader Member Exchange ◽  
Structured Interviews ◽  
Leadership Theories ◽  
Qualitative Research Method ◽  
Content Type ◽  
Member Exchange

Purpose The purpose of this paper is to propose the new typologies of leader–member exchange (LMX) theory. Design/methodology/approach This research conducted a thorough, targeted literature review along with a qualitative research method involving in-depth, open-ended and semi-structured interviews. The interviews were conducted with 21 managers and 70 employees of different public organizations during the two years. After interviews, data were transcribed and the qualitative research method of theory elaboration was used to extract the themes from the transcripts. Findings The results showed that the LMX has a dynamic nature with four different versions. Also, the results discovered the multi-level of LMX with three different types of leaders’ styles. In addition, four factors that cause damage to high-quality relationships have been identified (i.e. perceived dissimilarity, feeling of being betrayed, failure to meet the expectations and impression management). Finally, the results discovered five dark sides of LMX. Originality/value This research proposes the new typologies of LMX and the approach and findings of this research contribute to the literature of leadership theories.

scholarly journals Exploring the Consequences of Teachers’ Self-efficacy: A Case of Teachers of English as a Foreign Language

2020 ◽  
Author(s):  
Goudarz Alibakhshi ◽  
Fariborz Nikdel ◽  
Akram Labafi
Keyword(s):  
Job Satisfaction ◽  
Qualitative Research ◽  
Foreign Language ◽  
Self Efficacy ◽  
Teaching Practices ◽  
Research Method ◽  
Structured Interviews ◽  
Qualitative Research Method ◽  
Burn Out ◽  
Efl Teachers

Abstract Teacher self-efficacy, as a socio-affective concept, has been abundantly studied in relation to different factors. However, it seems that the consequences of teachers' self-efficacy have not been appropriately explored to the present date. The present study aimed at investigating the consequences of EFL teachers' teaching self-efficacy. In so doing, a qualitative research method was used. The data were collected through semi-structured interviews with 20 EFL teachers who were selected through purposive sampling. The interviews were content analyzed thematically. Findings showed that self-efficacy has three main consequences: pedagogical, learner-related, and psychological. Each of these consequences has several sub-categories. It can be concluded that high self-efficacy affects teachers’ teaching practices, learners’ motivation, and achievement. It also affects teachers’ burn-out status, psychological being, as well as their job satisfaction. The findings can be theoretically and pedagogically important to EFL teachers, teacher-trainers, and administrators of educational settings.

scholarly journals A Folia de Reis “Fulô da Mantiqueira” do Município de Itajubá – MG na Perspectiva da Geografia Cultutal / The Folia de Reis “Fulô da Mantiqueira” of Itajubá - MG in Geographic Cultural Perspective

2016 ◽  
Vol 26 (46) ◽  
pp. 396
Author(s):  
Rosana De Cássia Pereira ◽  
Evanio Santos Branquinho
Keyword(s):  
Qualitative Research ◽  
Cultural Identity ◽  
Research Method ◽  
Cultural Geography ◽  
Minas Gerais ◽  
Contemporary Society ◽  
Cultural Perspective ◽  
Structured Interviews ◽  
Qualitative Research Method ◽  
Study Case

<p>A Folia de Reis Fulô da Mantiqueira localizada no município de Itajubá – MG é analisada levando em conta as questões de identidade, pertencimento, território e o processo de globalização da sociedade contemporânea. Este trabalho tem como objetivo relacionar a Folia de Reis com a Geografia Cultural e identificar a importância desta para a sociedade e o seu espaço, na busca de um maior reconhecimento desta manifestação folclórico-cultural. A metodologia utilizada foi a pesquisa qualitativa; no estudo de caso foi utilizada a história oral com entrevistas semiestruturadas para o melhor entrosamento com os entrevistados e assim ser possível obter informações mais ricas. Esta pesquisa foi feita sob o olhar de quem de alguma forma participa dessa manifestação, levando em conta a identidade cultural, religiosidade e simbolismo dos entrevistados.</p><p><strong>Palavras-chave: </strong>Cultura; Folclore; Folia de Reis; Itajubá.</p><p><strong>Abstract</strong></p><p>The Fulô da Mantiqueira Folia de Reis is located in Itajubá, in state of Minas Gerais, it is analyzed considering certain issues such as identity, belonging, territory and the globalization process of contemporary society. This article aims to relate Folia de Reis with Cultural Geography and to identify its importance for society and its space, focusing on the recognition of this folkloric and cultural manifestation. In this paper was used a qualitative research method, in the study case was utilized oral stories with semi structured interviews in order to have a rapport with other participants, in this way it is possible to obtain richer information. This project was done by someone who participates of this event and it approaches cultural identity, religiosity and symbolisms of the interviewed.</p><p><strong>Keywords</strong>: Culture; folklore; Folia de Reis; Itajubá.</p>

scholarly journals Comparison of Chinese and Western Teachers’ Professional Identity Research Method

2020 ◽  
Vol 9 (7) ◽  
pp. 4
Author(s):  
Liya Yao
Keyword(s):  
Qualitative Research ◽  
Professional Identity ◽  
Research Method ◽  
Quantitative Research ◽  
Comparison Method ◽  
Qualitative Research Method ◽  
Quantitative Research Method

The purpose of this paper is to compare the differences between Chinese and western teachers’ professional identity research method. This article mainly used the literature method and comparison method. It is found that western researchers mainly used qualitative research method, while Chinese researchers mainly used quantitative research method.

scholarly journals ”I Am Satisfied with My Marriage”: An Experience from Madurese Women who Married Early

Humaniora ◽  
2019 ◽  
Vol 10 (3) ◽  
pp. 197
Author(s):  
Yudho Bawono ◽  
Dewi Retno Suminar ◽  
Wiwin Hendriani
Keyword(s):  
Qualitative Research ◽  
Interpretative Phenomenological Analysis ◽  
Research Method ◽  
Phenomenological Analysis ◽  
Married Women ◽  
Early Marriage ◽  
Not Given ◽  
Structured Interviews ◽  
Qualitative Research Method ◽  
Research Show

The research aimed at examining ways by which Madurese women could achieve satisfaction in early marriage. Its used a qualitative research method with an interpretative phenomenological analysis (IPA). To understand the meaning of one’s experience by looking for themes from available data, IPA rested on three pillars, namely phenomenology, hermeneutics, and idiography. The researchers used semi-structured interviews to collect data and purposive homogeneous sampling. The participants involved were three married women under 18 years old who were living in Madura. The results of the research show that the three women are satisfied with their marriage. The satisfaction of their marriage can be seen from taking care of each other when sick, giving her enough money, and always happy with her husband, not far apart. Furthermore, Madurese women dissatisfaction in her marriage can be seen from anger if she is not given money and is not helped in doing household.

scholarly journals Exploring the Consequences of Teachers’ Self-efficacy: A Case of Teachers of English as a Foreign Language

2020 ◽  
Author(s):  
Goudarz Alibakhshi ◽  
Fariborz Nikdel ◽  
Akram Labafi
Keyword(s):  
Job Satisfaction ◽  
Qualitative Research ◽  
Foreign Language ◽  
Self Efficacy ◽  
Teaching Practices ◽  
Research Method ◽  
Structured Interviews ◽  
Qualitative Research Method ◽  
Burn Out ◽  
Efl Teachers

Abstract Teacher self-efficacy, as a socio-affective concept, has been abundantly studied in relation to different factors. However, it seems that the consequences of teachers' self-efficacy have not been appropriately explored to the present date. The present study aimed at investigating the consequences of EFL teachers' teaching self-efficacy. In so doing, a qualitative research method was used. The data were collected through semi-structured interviews with 20 EFL teachers who were selected through purposive sampling. The interviews were content analyzed thematically. Findings showed that self-efficacy has three main consequences: pedagogical, learner-related, and psychological. Each of these consequences has several sub-categories. It can be concluded that high self-efficacy affects teachers’ teaching practices, learners’ motivation, and achievement. It also affects teachers’ burn-out status, psychological being, as well as their job satisfaction. The findings can be theoretically and pedagogically important to EFL teachers, teacher-trainers, and administrators of educational settings.

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