Weighting criteria of aesthetic attractiveness of layouts of business process diagrams
The business process diagrams are widely used in business process management. The aesthetic attractiveness of the drawing of a business process diagram is especially important since the aesthetic lay- outs are also most informative and practical. We focus on the drawing of lines representing sequence flows assuming the locations of flow objects fixed. This problem is a special case of routing problem where stochastic optimization methods are among the most appropriate. To state the problem as a problem of multi-objective optimization taking into account the attitude of potential users towards the criteria of aesthetics, the assessment of importance (weighting) of the criteria is needed. In the present paper, the most important criteria are assessed using the results of a psychological experiment which are processed by the weighting method used in the Analytic Hierarchy Process.