The Sentiment Analysis Reviewing Indosat Services from Twitter Using the Naive Bayes Classifier

2020 ◽  
Vol 1 (2) ◽  
pp. 61-66
Author(s):  
Febri Astiko ◽  
Achmad Khodar

This study aims to design a machine learning model of sentiment analysis on Indosat Ooredoo service reviews on social media twitter using the Naive Bayes algorithm as a classifier of positive and negative labels. This sentiment analysis uses machine learning to get patterns an model that can be used again to predict new data.

2020 ◽  
Vol 11 (1) ◽  
Author(s):  
Paisal Paisal

<p class="SammaryHeader" align="center"><strong>Abstract</strong></p><p><em>The use of social media today is not only to communicate between friends, but also is needed to make facilities to convey the aspirations of certain people in Indonesia about legal issues relating to government and other issues. One of the aspirations conveyed through social media is a hash that is widely seen by one of the Sjakhyakirti University from the use of social media. Then there arises a lot of sentiment from every community, there are those that give positive sentiments and also negative sentiments that can have a good or bad impact on daily life. days in the community. Some reasons for positive and negative sentiments sourced from this social media, will use social media. From this debate the researchers found a solution where this hashtag can provide good results for the general public or vice versa. In analyzing this, the researcher uses the Naïve Bayes Classifier method which is one of the machine learning methods that uses calculations, the classification of automated hashes can help minimize personal misclassification by obtaining positive or negative sentiment information by using data mining that is carried out by using tools that execute the tools that execute data mining operations that have been determined based on the analysis of models of hidden data on big data thus outlining the discovery of knowledge about Sjakhyakirti University.</em></p><p><strong><em>Keywords </em></strong><strong><em>:</em></strong><strong><em> </em></strong><em>Social</em><em> </em><em>Media, Sjakhyakirti, Naïve Bayes Classifie</em></p><p class="SammaryHeader" align="center"><strong>Abstrak</strong></p><p><em>Pemanfaatan sosial media </em><em>saat </em><em>ini tidak hanya untuk berkomunikasi antara teman saja, akan tetapi sering juga dijadikan sebuah sarana untuk menyampaikan suatu aspirasi bagi masyarakat khususnya masyarakat indonesia mengenai masalah hukum ataupun masalah yang berhubungan dengan pemerintahan</em><em> serta masalah lainnnya</em><em>. Salah satu aspirasi yang disampaikan melalui sosial media ini adalah sebuah hastag yang banyak dilihat setiap harinya </em><em>salah satunya </em><em>mengenai </em><em>Universitas Sjakhyakirti </em><em>dari </em><em>pemanfaaat sosial media </em><em>ini </em><em>maka </em><em>munculah banyak sentimen dari setiap masyarakat, ada yang memberikan sentimen positif dan juga sentimen negatif mengenai tanggapan terhadap hastag tersebut yang dapat berdampak baik atau buruk bagi kehidupan sehari-hari dimasyarakat.</em><em> B</em><em>eberapa alasan sentimen posit</em><em>i</em><em>f</em><em> </em><em>dan negatif yang bersumber dari sosial media ini</em><em>, </em><em>akan memanfaatkan sosial media</em><em>. Dari </em><em>permasalahan ini peneliti menghasilkan sebuah solusi dimana hastag tersebut apakah dapat memberikan dampak yang baik bagi masyarakat umumumnya ataupun sebaliknya. Dalam menganalisa ini, peneliti menggunakan metode Naïve Bayes Classifier yang merupakan salah satu metode machine learning yang menggunakan perhitungan probabilitas, pengklasifikasian hastag otomatis ini dapat disesuaikan sehingga meminimalisasi aksi salah pengklasifikasian secara personal dengan memproleh informasi sentimen positif atau negative</em><em> dengan menggunakan data mining yang dilakukan dengan tool weka yang mengeksekusi operasi data mining yang telah didefinisikan berdasarkan model analisis dari data tersembunyi pada sejumlah data besar sehingga menguraikan penemuan pengetahuan mengenai Universitas Sjakhyakirti.</em></p><strong><em>Kata kunci : </em></strong><em>Sosial Media, Sjakhyakirti, Naïve Bayes Classifie</em>


2019 ◽  
Vol 4 (3) ◽  
pp. 87
Author(s):  
Yono Cahyono ◽  
Saprudin Saprudin

At present the development of the use of social media in Indonesia is very rapid, in Indonesia there are a variety of regional languages, one of which is the Sundanese language, where some people especially those living in West Java use Sundanese language to express comments, opinions, suggestions, criticisms and others in social media. This information can be used as valuable data for individuals or organizations in decision making. The huge amount of data makes it impossible for humans to read and analyze it manually. Sentiment analysis is the process of classifying opinions, analyzing, understanding, evaluating, emotions and attitudes towards a particular entity such as individuals, organizations, products or services, topics, events, in order to obtain information. The purpose of this research is the Naїve Bayes Classifier (NBC) classification algorithm and Feature Chi Squared Statistics selection method can be used in Sundanese-language tweets sentiment analysis on Twitter social media into positive, negative and neutral categories. Chi Square Statistic feature test results can reduce irrelevant features in the Naïve Bayes Classifier classification process on Sundanese-language tweets with an accuracy of 78.48%.


2020 ◽  
Vol 10 (1) ◽  
Author(s):  
Rafeena Mohamad Rabii ◽  
Maheyzah Md Siraj

The internet especially social media has been a major platform where people interact with each other. We are able to interact with each other regardless of time and place because of the advancement of technology. Unfortunately, not all of the interaction that goes on are good or positive. One of the negative interaction that can happen online is cyberbullying which has rapidly increase throughout the years, whether it be through social media, emails or texting. Therefore, it is important to prevent cyberbullying from occurring which is why this research is done. Detection the presence of cyberbullying is one if the main issue in avoiding it from happening. Cyberbullying detection can be challenging because the many languages used in the world, most of the time slangs and informal languages are used and special characters like emoji are also used during online conversation. The aim of this research is to detect the presence of text cyberbullying from online post. Two term weighting schemes and two classification algorithms are compared in this research. The weighting schemes used namely Entropy and Term Frequency -  Inverse Document Frequency (TF-IDF) for feature selection and Naïve Bayes algorithm is used and compared with Support Vector Machine (SVM) algorithm. As a result, it shows that Naïve Bayes classifier yields a better accuracy when used with TF-IDF which is 97.60%. Hopefully this research is able give other researchers an insight, particularly to those who are interested in a similar area.


2021 ◽  
pp. 1-13
Author(s):  
C S Pavan Kumar ◽  
L D Dhinesh Babu

Sentiment analysis is widely used to retrieve the hidden sentiments in medical discussions over Online Social Networking platforms such as Twitter, Facebook, Instagram. People often tend to convey their feelings concerning their medical problems over social media platforms. Practitioners and health care workers have started to observe these discussions to assess the impact of health-related issues among the people. This helps in providing better care to improve the quality of life. Dementia is a serious disease in western countries like the United States of America and the United Kingdom, and the respective governments are providing facilities to the affected people. There is much chatter over social media platforms concerning the patients’ care, healthy measures to be followed to avoid disease, check early indications. These chatters have to be carefully monitored to help the officials take necessary precautions for the betterment of the affected. A novel Feature engineering architecture that involves feature-split for sentiment analysis of medical chatter over online social networks with the pipeline is proposed that can be used on any Machine Learning model. The proposed model used the fuzzy membership function in refining the outputs. The machine learning model has obtained sentiment score is subjected to fuzzification and defuzzification by using the trapezoid membership function and center of sums method, respectively. Three datasets are considered for comparison of the proposed and the regular model. The proposed approach delivered better results than the normal approach and is proved to be an effective approach for sentiment analysis of medical discussions over online social networks.


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