Soft Systems Methodology - A Conceptual Model of Knowledge Management Systems Initiatives in Malaysian Public Universities

2012 ◽  
Keyword(s):  
Knowledge Management ◽  
Conceptual Model ◽  
Public Universities ◽  
Soft Systems Methodology ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Systems Methodology ◽  
Soft Systems

scholarly journals DEVELOPMENT CUSTOMER KNOWLEDGE MANAGEMENT (CKM) MODELS IN PURBALINGGA HOSPITALITY USING SOFT SYSTEMS METHODOLOGY (SSM)

2014 ◽  
Vol 10 (1) ◽  
pp. 1
Author(s):  
Nur Chasanah ◽  
Dana Indra Sensuse ◽  
Jonathan Sofian Lusa
Keyword(s):  
Knowledge Management ◽  
Problem Solving ◽  
National Development ◽  
Soft Systems Methodology ◽  
Systems Methodology ◽  
Soft Systems ◽  
Customer Knowledge ◽  
Existing Problems ◽  
Customer Knowledge Management ◽  
Tourism Sector

Abstract Development of the tourism sector is part of the national development efforts that are being implemented in Indonesia. This research was conducted with the customer to make an overview of knowledge management models to address the existing problems in hospitality in the hospitality Purbalingga as supporting tourism Purbalingga. The model depicts a series of problem-solving activities that result in the hospitality, especially in Purbalingga. This research was action research with methods of Soft Systems Methodology (SSM) with validation using a theoretical approach, expert judgment and user on the object of research. From the research conducted, has produced a model of customer knowledge management in the hospitality tailored to the problems and needs of the hospitality in Purbalingga.

scholarly journals Sistem Pengembangan Asuransi Usaha Ternak Sapi/Kerbau di Provinsi Aceh

2021 ◽  
Vol 26 (4) ◽  
pp. 569-581
Author(s):  
Rahmat Fadhil ◽  
Zuraida Hanum ◽  
Muhammad Yunus
Keyword(s):  
Conceptual Model ◽  
Risk Mitigation ◽  
Disease Outbreaks ◽  
Soft Systems Methodology ◽  
Small Scale ◽  
Systems Methodology ◽  
Soft Systems ◽  
Insurance System ◽  
Aceh Province ◽  
Program Innovation

Cow/buffalo-business insurance (AUTS/K) is a form of risk mitigation for livestock businesses run by farmers. Various risks that are often occurred include livestock death, natural disasters, disease outbreaks, and livestock theft. If not handled properly, it can threaten the sustainability of this business, especially the small-scale livestock-business sector. This study aimed to formulate a developing system of cattle/buffalo-livestock insurance using the soft-systems methodology (SSM) approach. This research was conducted in Aceh Province from December 2020 to February 2021 using an expert survey by collecting data and information through parties who have competence or expertise in the field being studied. The development of this insurance system can be said to be an effort to improve and a solution to any problems currently being experienced in the implementation of AUTS/K. The result of improvements includes optimizing the roles of each party involved and program innovation to intensify AUTS/K products among breeders. The results showed that the SSM approach could describe the problem well and form a conceptual model for the AUTS/K system in Aceh province. Improvements to policies, assistance, and promotion systems are recommended as solutions to the problems related to livestock-insurance system implemented.   Keywords: breeders, conceptual model, insurance system, soft-systems methodology, syariah insurance

Semantic modeling for education of library and information sciences in Iran, based on Soft Systems Methodology

IFLA Journal ◽  
2019 ◽  
Vol 46 (3) ◽  
pp. 271-289
Author(s):  
Amir Hessam Radfar ◽  
Fatima Fahimnia ◽  
Mohammad Reza Esmaeili ◽  
Moluk al-Sadat Beheshti
Keyword(s):  
Science Education ◽  
Conceptual Model ◽  
Information Science ◽  
Soft Systems Methodology ◽  
Library And Information Science ◽  
Problem Situation ◽  
Semantic Model ◽  
Systems Methodology ◽  
Soft Systems ◽  
Rich Picture

Reviewing the recently published texts in the field of library and information science education indicates some fundamental problems in this pedagogic process. According to different factors dealing with the process, confronting the challenges is considered as complex issues. Therefore, in this research Soft Systems Methodology, an action research method, was chosen to propose a comprehensive model to solve the mentioned problems. Based on the Checkland seven proposed stages, the problem situation was identified, and then it was expressed in the form of a rich picture. Driving root definitions and the CATWOE model were cleared to accomplish the conceptual model. Comparison of the conceptual model to the real world, also proposing feasible and desired changes are the fifth and sixth stages of the research. Finally, taking action to improve the current situation in the field of LIS education finished the procedure. Utilizing the steps of Soft Systems Methodology, this research draws the rich picture illustrating the process of LIS education and its issues dealing with the related ecosystem. Accordingly, the final model consisting of three ontologies was attained. To validate the semantic model, Cohen’s kappa coefficient was calculated. The model, approved by high level of expert agreement, not only can be an appropriate solution for the problems involved in library and information science education in Iran, but also can be considered as a pattern for future researches in designation and implementation of a semantic model of education in other disciplines.

scholarly journals Factors to Foster Organizational Sustainability in Tourism SMEs

2020 ◽  
Vol 12 (20) ◽  
pp. 8657
Author(s):  
Juan E. Núñez-Ríos ◽  
Jacqueline Y. Sánchez-García ◽  
Omar G. Rojas ◽  
Elias Olivares-Benitez
Keyword(s):  
Conceptual Model ◽  
Systems Thinking ◽  
Methodological Approach ◽  
Soft Systems Methodology ◽  
Organizational Sustainability ◽  
Path Modeling ◽  
Organizational Relationships ◽  
Systems Methodology ◽  
Soft Systems ◽  
Tourism Sector

Small and medium-sized tourism companies (SMEs) strongly depend on their collaborators to achieve competitiveness and sustainability. In this sense, these organizations need to identify those factors that help them to use their resources and efforts to achieve the aforementioned goals. This article proposes a model oriented to organizational sustainability in the tourism sector. A systemic approach was adopted to articulate this research; therefore, the soft systems methodology was applied to structure the problem and express a conceptual model that suggests relationships as an alternative solution to the expressed problem. Partial least squares path modeling was applied to statistically validate the relationships expressed in the construct. Results suggest that the relationships proposed in the construct are valid and may promote organizational sustainability. The ideas developed are restricted to the organizational domain and although the results apply in a Mexican context, this potential limitation can be offset by the multi-methodological approach proposed, extending the model’s application to other types of organizations. This study may enable scholars and managers to improve communication and inter-organizational relationships, allowing organizations to focus their strategies and efforts using systems thinking to increase responsiveness and adaptation.

Knowledge Elicitation and Mapping

2011 ◽  
pp. 329-347
Author(s):  
Paul Jackson ◽  
Ray Webster
Keyword(s):  
Knowledge Management ◽  
Organizational Learning ◽  
Tacit Knowledge ◽  
End Users ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Contextual Knowledge ◽  
Soft Systems ◽  
Making Sense ◽  
Knowledge Requirements

This chapter is concerned with engaging end-users in the design and development of knowledge management systems. The identification, capture and use of contextual knowledge in the design of knowledge management systems (KMS) are key development activities. It is argued that tacit knowledge, while often difficult to capture, can be extremely useful as contextualising knowledge to designers of KM systems. A methodology was developed to combine soft systems methodology, causal cognitive mapping, and brainstorming to provide a set of knowledge requirements. The methodology appears to offer an effective platform for making sense of non-routine yet rigorous knowledge work. The interventions enacted by the consultant and involving project stakeholders and end users facilitates individual, group and organizational learning through a metacognitive process of understanding the relationships and dynamics of shared group knowledge. Engagement with the methodology, in addition to causing tacit knowledge to be made explicit, enables second-order ‘deutero learning’, or ‘learning how to learn’. The combination of activities presented forms a metacognitive process which is both a form of proactive individual and organizational learning and an endeavour which adds to organizational memory. The identification, capture and use of contextual knowledge and their use in engaging end-users in the design of KMS will result in better user-system interaction.

STUDI PENJAJAGAN PENERAPAN KAWASAN KESELAMATAN OPERASI PENERBANGAN BANDARA (Kasus Bandara Cikembar Sukabumi)

2021 ◽  
pp. 541
Author(s):  
Eko Hadi Purwanto ◽  
Rulhendri Rulhendri ◽  
Nurul Chayati
Keyword(s):  
Knowledge Management ◽  
Action Plan ◽  
Construction Project ◽  
Soft Systems Methodology ◽  
Systems Methodology ◽  
Soft Systems

Perwujudan Kawasan Keamanan Operasi Penerbangan (KKOP) Bandara Cikembar membangkitkan multi moda transportasi yang diakselerasi dengan tranformasi digitital antara Simpul Jasa Distribusi (SJD) Kabupaten dan Kota Sukabumi. Asumsi peningkatan fasilitas di SJD berdasarkan evaluasi tanah (alih fungsi), penetapan ulang Area Fokus Konservasi, dan tetap memprioritaskan persil tanah milik pribadi untuk perlindungan dan jaminan sosial budaya dan hukum. Studi Penjajagan (SP) merupakan curah pendapat, atau pengumpulan soft & hard paradigm stakeholder dan shareholder Kabupaten dan Kota Sukabumi. SP penelitian ini sebagai usulan dengan Soft Systems Methodology (SSM). SSM dimulai dengan gambaran berbagai kebijakan dan kenyataan penyelengaraan. Dalam pelayanan publik dan situasi kehidupan (sosial ekonomi). Penelusuran permasalahan dengan Indeks Informasi (II) untuk memicu pertanyaan spesifik tentang kegiatan yang penting dan pasti dan sesuai dengan fakta (kearifan lokal). Hasil penelusuran permasalahan ini dijadikan pengetahuan dengan cara comparation, consequences, connections dan conversation (Knowledge Management/KM 2.0). KM 2.0 memudahkan tata kelola pelayanan publik (governance). Pengetahuan terkait kehidupan sehari-hari dan yang diinginkan secara budaya masyarakat wilayah tersebut (population). Agar Tata Bangunan dan Lingkungan memenuhi kelaikan fungsi dan hemat enerji serta protokol kesehatan, serta keberlanjutan lingkungan hidup wilayah pembanguan bersangkutan dengan alat bantu Streamline Architecture Engineering & Construction Project (AEC project) sebagai action plan pembangunan wilayah. Usulan kerangka kerja sebagai interaksi dan interdependensi antara sosial sistem dan ekosistem wilayah terapan, dengan asumsi Struktur Ruang Wilayah Kabupaten Kota Sukabumi (model n s.d n-1).

An Analysis-Form of Soft Systems Methodology for Information Systems Maintenance

2009 ◽  
pp. 197-209
Author(s):  
Ivan Ka-Wai Lai ◽  
Joseph M. Mula
Keyword(s):  
Information Systems ◽  
Conceptual Model ◽  
Conceptual Analysis ◽  
Soft Systems Methodology ◽  
Requirement Analysis ◽  
Systems Methodology ◽  
Soft Systems ◽  
Systems Maintenance ◽  
Is Development

Soft Systems Methodology (SSM) has been employed to increase the effectiveness of organizational requirement analysis in Information Systems (IS) development in recent years. Various forms of SSM for IS development have been developed and examined in different environments by different researchers. There appears to be little research or application that can be identified of the use of SSM in IS maintenance. The objective of this chapter is to develop a conceptual “analysis-form” of SSM for IS maintenance, so that further research can be undertaken in the application of this conceptual model.

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