scholarly journals A Benchmark for the Short Version of the User Experience Questionnaire

2018 ◽  
Author(s):  
Andreas Hinderks ◽  
Martin Schrepp ◽  
Jörg Thomaschewski
Keyword(s):  
User Experience ◽  
Short Version ◽  
Experience Questionnaire

Creation of a Short Version of the User Experience Questionnaire UEQ

i-com ◽  
2018 ◽  
Vol 17 (1) ◽  
pp. 57-64 ◽  
Author(s):  
Catherine Alberola ◽  
Götz Walter ◽  
Henning Brau
Keyword(s):  
User Experience ◽  
User Satisfaction ◽  
High Reliability ◽  
Reliability And Validity ◽  
Test Session ◽  
Short Version ◽  
Data Set ◽  
Efficient Measurement ◽  
Home Appliance ◽  
Experience Questionnaire

AbstractThis article focuses on the creation of a short version of the User Experience Questionnaire (UEQ). The goal is to reduce the number of 26 items significantly, allowing more efficient measurement of a product’s user experience (UX) while sustaining the high reliability and validity of the original questionnaire. The shortening will be based on a data set from a company in the home appliance industry which included 1534 participants. A reliable short version of the quantitative measuring instrument was developed using factor and reliability analyzes. This new version comprises only 11 items, has a high reliability and covers all dimensions of the original instrument. Correlations between the dimensions of the UX and various questions regarding user satisfaction indicate a high criterion validity of the UEQ short version. This new short version can help prevent participant fatigue during a test session when repeated application of the questionnaire is necessary to account for testing of multiple prototypes.

scholarly journals Estudio de la experiencia de usuario en los sistemas de gestión del aprendizaje

2021 ◽  
Vol 12 ◽  
pp. e1358
Author(s):  
José de Jesús Ramírez García
Keyword(s):  
User Experience ◽  
Short Version ◽  
Experience Questionnaire

El uso de sistemas de gestión del aprendizaje (LMS) actualmente se ha tornado indispensable en el proceso de enseñanza y aprendizaje; es importante tomar en cuenta tanto la usabilidad como la experiencia de usuario en el diseño de estos sistemas, diversos autores han enfocado sus esfuerzos para construir guías de evaluación tanto de usabilidad como de experiencia de usuario (UX). El objetivo del presente trabajo es exponer las opiniones de seis docentes respecto a su satisfacción como usuarios de estos sistemas, junto con los resultados obtenidos de la aplicación del User Experience Questionnaire short version (UEQ-S) realizado a 12 estudiantes; lo anterior como parte del diagnóstico del problema de una investigación que sigue la metodología de investigación basada en diseño. El trabajo tiene un enfoque cualitativo, se interpretan las técnicas de análisis documental, entrevistas semiestructuradas y cuestionario UEQ-S. Entre los resultados obtenidos se encuentra que si bien la parte pragmática está mejor evaluada, es en los aspectos hedónicos en donde debe ponerse mayor atención. Se concluye que es imperativo tomar en cuenta factores de diseño ligados a lo hedónico y al diseño emocional, para generar una mejor satisfacción en los usuarios.

scholarly journals Perancangan User Experience Pada Aplikasi Mobile HomeCare Rumah Sakit Semen Gresik Menggunakan Metode Design Thinking

2021 ◽  
Vol 8 (5) ◽  
pp. 1057
Author(s):  
Fara Regina Isadora ◽  
Buce Trias Hanggara ◽  
Yusi Tyroni Mursityo
Keyword(s):  
Health Services ◽  
User Experience ◽  
Design Thinking ◽  
Health Workers ◽  
Mean Value ◽  
Design Solution ◽  
Experience Design ◽  
User Experience Design ◽  
Number Of Patients ◽  
Experience Questionnaire

<p class="Abstrak">Rumah Sakit Semen Gresik merupakan fasilitas kesehatan yang ada di Kabupaten Gresik dengan akreditasi tingkat paripurna. Rumah Sakit Semen Gresik di kondisi pandemi saat ini mengalami penurunan jumlah pasien dan pendapatan, sehingga Rumah Sakit Semen Gresik berencana untuk menghadirkan layanan kesehatan yang dapat dilakukan di rumah menggunakan aplikasi untuk memudahkan pasien dalam mendapatkan layanan Kesehatan tanpa datang ke rumah sakit. Aplikasi yang dibangun harus memberikan kenyamanan saat digunakan oleh pengguna, maka dari itu perlu adanya rancangan <em>user experience. Design thinking </em>merupakan metode yang digunakan untuk merancang <em>user experience </em>pada aplikasi HomeCare dengan mendefinisikan permasalahan serta memberikan solusi desain yang dapat menyelesaikan permasalahan tersebut. Solusi desain selanjutnya diuji menggunakan <em>user experience questionnaire </em>(UEQ) untuk mengetahui apakah solusi desain yang dirancang sudah menyelesaikan permasalahan yang dialami oleh calon pengguna. Hasil dari pengujian menggunakan UEQ yaitu, untuk aplikasi HomeCare dengan pengguna pasien memiliki nilai <em>mean</em> tiap skala UEQ yang berada pada kategori positif dengan semua skala UEQ berada pada kategori baik kecuali skala <em>dependability </em>yang berada pada kategori sangat baik, sedangkan untuk aplikasi HomeCare Giver dengan pengguna tenaga kesehatan memiliki nilai <em>mean</em> tiap skala UEQ yang juga berada pada kategori positif dengan semua skala UEQ berada pada kategori baik kecuali skala <em>attractiveness </em>dan <em>novelty </em>yang berada pada kategori sangat baik<em>. </em>Sehingga aplikasi HomeCare dan HomeCare Giver memiliki rancangan <em>user experience </em>yang baik.</p><p class="Abstrak"><em><strong>Abstract</strong></em></p><p class="Judul2"><em>Semen Gresik Hospital is a health facility in Gresik Regency </em><em>with a paripurna level of accreditation</em><em>. Semen Gresik Hospital in a pandemic condition is currently experiencing a decrease in the number of patients, so that Semen Gresik Hospital plans to provide health services that can be done at home using an application to make it easier for patients to get health services without coming to the hospital. Applications that are built must provide comfort when used by users, therefore there is a need for a user experience design. Design thinking is a method used to design user experiences on the HomeCare application by defining problems and providing design solutions that can solve these problems. The design solution is then tested using a user experience questionnaire (UEQ) to find out whether the design solution designed has resolved the problems experienced by potential users. The results of the test using UEQ are, for the HomeCare application whose users are patient, the mean value of each UEQ scale is in the positive category with all UEQ scales in the good category except for the dependability scale which is in the very good category, while for the HomeCare Giver application whose the users are health workers, has a mean value of each UEQ scale which is also in the positive category with all UEQ scales in the good category except the attractiveness and novelty scales which are in the very good category. This can be concluded that HomeCare and HomeCare Giver applications have a good user experience design.</em></p><p class="Abstrak"><em><strong><br /></strong></em></p>

Pengembangan Front-End Website Perpustakaan Politeknik Negeri Jakarta dengan menggunakan Metode User Centered Design

2020 ◽  
Vol 6 (2) ◽  
pp. 89-95
Author(s):  
Cerah Ayunda Prawastiyo ◽  
Indra Hermawan
Keyword(s):  
User Interface ◽  
User Experience ◽  
Black Box ◽  
User Centered Design ◽  
Front End ◽  
System Usability Scale ◽  
System Usability ◽  
Experience Questionnaire ◽  
User Centered

Penggunaan internet di Indonesia khususnya di instansi pendidikan terutama perguruan tinggi yaitu mengandalkan internet untuk mencari kumpulan informasi dan referensi terkait dengan mata kuliah. Salah satu unit di sebuah perguruan tinggi yang menggunakan internet dengan memanfaatkan sistem informasi berbasis website adalah perpustakaan Politeknik Negeri Jakarta (PNJ). Website berperan penting untuk instansi sebagai acuan website yang baik salah satunya dapat dinilai dari sisi User Interface (UI) yang memiliki tampilan menarik dan User Experience (UX) untuk meningkatkan kenyamanan pengguna website. Dalam pengembangan front end website perpustakaan menggunakan metode User Centered Design (UCD), framework bootstrap, bahasa pemrograman HTML5, CSS dan Javascript. Pada tahap evaluasi design dalam bentuk wireframe menggunakan metode System Usability Scale (SUS) mendapatkan skor 83, pengujian black box untuk mengukur fungsionalitas website mendapatkan hasil sesuai dengan skenario, pengujian User Experience Questionnaire (UEQ) untuk mengukur tingkat kenyamanan pengguna website mendapatkan hasil positif.

scholarly journals Text Input in Virtual Reality: A Preliminary Evaluation of the Drum-Like VR Keyboard

Technologies ◽  
2019 ◽  
Vol 7 (2) ◽  
pp. 31 ◽  
Author(s):  
Costas Boletsis ◽  
Stian Kongsvik
Keyword(s):  
Virtual Reality ◽  
User Experience ◽  
Total Error ◽  
Preliminary Evaluation ◽  
Text Entry ◽  
Entry Rate ◽  
Drum Set ◽  
Text Input ◽  
Total Error Rate ◽  
Experience Questionnaire

The drum-like virtual reality (VR) keyboard is a contemporary, controller-based interface for text input in VR that uses a drum set metaphor. The controllers are used as sticks which, through downward movements, “press” the keys of the virtual keyboard. In this work, a preliminary feasibility study of the drum-like VR keyboard is described, focusing on the text entry rate and accuracy as well as its usability and the user experience it offers. Seventeen participants evaluated the drum-like VR keyboard by having a typing session and completing a usability and a user experience questionnaire. The interface achieved a good usability score, positive experiential feedback around its entertaining and immersive qualities, a satisfying text entry rate (24.61 words-per-minute), as well as moderate-to-high total error rate (7.2%) that can probably be further improved in future studies. The work provides strong indications that the drum-like VR keyboard can be an effective and entertaining way to type in VR.

An Investigation of Social Networking Sites for Language Learning and the User Experience

2020 ◽  
pp. 72-98
Author(s):  
Miguel Saona-Vallejos ◽  
Michael Thomas
Keyword(s):  
Social Networking ◽  
Language Learning ◽  
User Experience ◽  
Thematic Analysis ◽  
Social Constructionism ◽  
Social Networking Sites ◽  
Descriptive Statistics ◽  
Individual Interviews ◽  
Learning Platform ◽  
Experience Questionnaire

This chapter investigates the user experience of the language learning platform Busuu as a tool for learning Spanish as a Foreign Language (SFL). Social constructionism has been highlighted by previous research as the theory on which Busuu is based, however, Álvarez concluded that Busuu constitutes an ecological system of nested semiotic spaces where pedagogical elements and principles from different theories of language learning interweave in complementary ways. Following a review of existing research, the chapter analyses data arising from a study involving a mixed group of university students who used the premium version of Busuu for four weeks. Data were collected via pre- and post-tests, a user experience questionnaire, and individual interviews, and were analysed using descriptive statistics and thematic analysis. Findings suggest that Busuu did not fully satisfy the requirements of a social network in terms of ease of participation, communication, and collaboration. Further research is required to explore the implications of usability testing for the design of effective SNSLL.

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