scholarly journals The effect of supply chain practices on retailer performance with information technology as moderating variable

2021 ◽  
pp. 47-54 ◽  
Author(s):  
Zeplin Jiwa Husada Tarigan ◽  
Juan Alexander Jiputra ◽  
Hotlan Siagian
Keyword(s):  
Information Technology ◽  
Information System ◽  
Supply Chain ◽  
Supply Chain Management ◽  
Management Practices ◽  
Direct Impact ◽  
Chain Management ◽  
Spss Software ◽  
The City ◽  
Modern Retailers

Today, the retail industry has been overgrowing in offering various products to its customers. The retailer needs excellent support from the supplier to replenish the requirement based on the demand. This support can be achieved by using a secure and fast information system. Retailers, suppliers, and customers should be integrated using information technology and also practicing supply chain management for the benefit of all parties. This study examined the influence of supply chain practices on retailer performance and moderated by information technology. The study has surveyed eighty-six (86) retailer, using a questionnaire, domiciled in the city of Surabaya, Indonesia. Data analysis used SPSS software version 25 to examine the hypothesis. The results showed that supply chain practices had a direct impact on retailer performance; secondly, information technology moderated the effect of supply chain management practices on retailer performance with an increase of 14.70%. Finally, information technology had an impact on increasing retailer performance. This research has an impact on modern retailers to keep adjusting their business with the use of information technology. This finding also contributes to the current research in supply chain management.

scholarly journals The effects of information technology and operation performance on service supply chain management practices with moderating effect of capital owners

2021 ◽  
Vol 9 (2) ◽  
pp. 413-420 ◽  
Author(s):  
Zainal Abidin
Keyword(s):  
Information Technology ◽  
Supply Chain ◽  
Supply Chain Management ◽  
Management Practices ◽  
Operational Performance ◽  
Government Regulations ◽  
Chain Management ◽  
Local Television ◽  
Service Supply Chain ◽  
Mediator Variable

The objective of this study is to analyze and review the influence of government regulations and information technology on the operational performance of local television stations in East Java with service supply chain management practices as the mediator variable and capital owner’s intervention as the moderator variable. The data of exploratory research was collected through questionnaires distributed to twenty-nine local televisions stations, selected through saturated sampling method from a population of local television stations in East Java, and was analyzed using structural equation modeling. The finding of this study reveals that government regulations and information technology significantly influence the operational performance of local television stations with service supply chain management (SCM) practices as the mediator variable, which means that better government regulations and better information technology are analogous with the importance for the improvement of local television stations operational performance. Capital owner intervention weakens service SCM practices on operating performance and has a direct and immediate effect on reducing the operational performance of local television stations. The practical implications of this study signify the understanding that service SCM practices is an important concept in enhancing the operational performance. Capital owner’s intervention weakens service SCM practices on operating performance of local television stations.

scholarly journals Harnessing Information Systems & Technology with Supply Chain Management for Performance Excellence in Retail Sector

2017 ◽  
Vol 3 (2) ◽  
pp. 179-184
Author(s):  
Muhammad Hashim Amin
Keyword(s):  
Information Technology ◽  
Information System ◽  
Supply Chain ◽  
Supply Chain Management ◽  
Retail Sector ◽  
Performance Excellence ◽  
Stock Management ◽  
Chain Management ◽  
Space Management ◽  
Retail Business

Purpose: Retailers are revolutionizing the ways they manage their operations and supply chains to meet customer's ever changing needs. Advancements in Information Technology (IT) and Information System (IS) are supporting the companies to achieve this goal. Core activities of a retailer; stock management, category & space management, forecasting, negotiation and tracking all depends upon efficient supply chain management (SCM). These tasks cannot be executed without the proper implementation of IT/IS solutions at various levels of organizations. The purpose of this paper is to focus on critical SCM performances and to highlight how IT/IS system can help the retailers to overcome the challenges of modern day retail business.

scholarly journals The Effect of Information Technology on Retailer Satisfaction Through Supply Chain Management Practices and Retailer-Distributor Relationship in Modern Retailer Surabaya

2020 ◽  
Vol 3 (2) ◽  
pp. 126-134
Author(s):  
Juan Alexander Jiputra ◽  
Zeplin Jiwa Husada Tarigan ◽  
Hotlan Siagian
Keyword(s):  
Information Technology ◽  
Supply Chain ◽  
Supply Chain Management ◽  
Distribution System ◽  
Management Practices ◽  
Management Practice ◽  
Manufacturing Companies ◽  
Ongoing Research ◽  
Chain Management ◽  
Corporate Customers

Supply chain management is vital for manufacturing companies in connecting suppliers, manufacturers, distributors, and corporate customers. The company's products will enter the company's distribution system through distributors, retailers, and end customers. This study examines how to enhance retailer satisfaction by taking into account the application of information technology, supply chain management practices, and retailer-distributor relationships. This study surveyed 86 modern retailers using a five-point Likert scale questionnaire. Data processing used PLS. The results showed that the information technology significantly improves the retailer-distributor relationships with a coefficient of 0.303. Also, information technology affects supply chain management practices with a coefficient of 0.527. Information technology has an effect of 0.281 on retailer satisfaction. The company implementing supply chain management practice improves the retailer-distributor relationship by 0.518, and supply chain management practice affects retailer satisfaction by 0.291. The results also showed that the retailer-distributor relationship affects retailer satisfaction by 0.358. This research provides an insight for the practitioner on how to improve the retailer satisfaction. This paper also contributes to the ongoing research in the field of supply chain management.

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