Harnessing Information Systems & Technology with Supply Chain Management for Performance Excellence in Retail Sector
Purpose: Retailers are revolutionizing the ways they manage their operations and supply chains to meet customer's ever changing needs. Advancements in Information Technology (IT) and Information System (IS) are supporting the companies to achieve this goal. Core activities of a retailer; stock management, category & space management, forecasting, negotiation and tracking all depends upon efficient supply chain management (SCM). These tasks cannot be executed without the proper implementation of IT/IS solutions at various levels of organizations. The purpose of this paper is to focus on critical SCM performances and to highlight how IT/IS system can help the retailers to overcome the challenges of modern day retail business.