scholarly journals Digital Media in Sports Organizations: The Mediator Role of Social Media Addiction in FoMO and Compulsive Online Shopping

2021 ◽  
Vol 7 (2) ◽  
pp. 252
Author(s):  
Ayse Demir ◽  
Arif Çetin
Keyword(s):  
Social Media ◽  
Online Shopping ◽  
Mediating Effect ◽  
The Other ◽  
Fear Of Missing Out ◽  
Social Media Addiction ◽  
Mediator Role ◽  
The Impact ◽  
The Relationship

The impact of communication on individuals and the masses is undeniable. Now, every domain of daily life is influenced by the power of communication thanks to developing technology. The present study aimed to explore the relationship between fear of missing out (FoMO) and compulsive online shopping and investigate the mediator role of social media addiction on this relationship. The sample consisted of randomly selected 205 sports volunteers, 77 females (37.6%) and 128 males (62.4%), taking part in the 16th NKolay Istanbul Half Marathon on April 4, 2021. We collected the data using the “Fear of Missing Out” scale (FoMOS) consisting of 10 items within a subscale, the “Social Media Addiction” scale (SMAS) composed of 20 items within two subscales, and the “Compulsive Online Shopping” scale (COSS) consisting of 28 items within five subscales. We sought answers for seven hypotheses in the study employing a correlational design. The results confirmed our three hypotheses, partially confirmed two hypotheses, rejected the other two hypotheses. We determined that the SMAS were positively correlated with the FoMOS and the COSS. In addition, the FoMOS was positively correlated with the COSS. On the other hand, we concluded that social media addiction partially mediated the relationship between fear of missing out (FoMO) and compulsive online shopping among our participants. While virtual communication had a mediating effect on this relationship, it was not the case for virtual tolerance.

The mediating effect of consumer empowerment in omni-channel retailing

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Özlem Ürgüplü ◽  
Işık Özge Yumurtacı Hüseyinoğlu
Keyword(s):  
Structural Equation ◽  
Mediating Effect ◽  
Consumer Empowerment ◽  
Content Type ◽  
Mediator Role ◽  
Moderator Role ◽  
The Impact ◽  
The Relationship ◽  
Channel Service

PurposeThe purpose of this study is to explore the impact of omni-channel capability (OCC) and consumer empowerment (CE) on customer satisfaction (CS).Design/methodology/approachA paper-based questionnaire was employed to analyse the role of CE in omni-channel retailing (OCR) by using structural equation modelling. Based on the Stimuli-Organism-Response (S-O-R) framework, this research aims to explore how OCC (S) impacts CE (O) and then leads to CS (R) in consumers who had previously used both the online and physical channels of a retailer.FindingsThe findings supported the impact of OCC on CE, and in turn, the impact of CE on CS. The results reveal a partial mediation by CE in the effect of OCC on CS. Additionally, channel service transparency (CST) moderates the relationship between CE and CS.Practical implicationsThe findings reveal partial mediator role of CE and the moderator role of CST in OCR. The study draws attention to the increasing role of CE and CST in OCR. To enhance CS, retailers should focus on OCC, CE and CST.Originality/valueA new model was validated, hypothesized from S-O-R framework. This extended the knowledge on CE in OCR.

scholarly journals The Relationship of CSR Communication on Social Media with Consumer Purchase Intention and Brand Admiration

2021 ◽  
Vol 16 (5) ◽  
pp. 1217-1230
Author(s):  
Shuchi Gupta ◽  
Nishad Nawaz ◽  
Adel Abdulmhsen Alfalah ◽  
Rana Tahir Naveed ◽  
Saqib Muneer ◽  
...  
Keyword(s):  
Social Media ◽  
Purchase Intention ◽  
Structural Equation ◽  
Mediating Effect ◽  
Equation Modeling ◽  
Csr Communication ◽  
Consumer Purchase Intention ◽  
Relationship Of ◽  
The Impact ◽  
The Relationship

With the advent of the Internet and other digital technologies, contemporary businesses from all sectors are using social media for communication with consumers to engage them meaningfully with a brand. However, the use of social media for corporate social responsibility (CSR) communication is relatively new to the existing literature. Likewise, the impact of CSR communication through social media (CSR-S) on consumer emotions and behavior is, to date, underexplored. To address this, the present research aims to test the relationship of CSR-S on brand admiration and consumer purchase intention. The study proposes a direct relationship between CSR-S and purchase intention with a mediating effect of brand admiration. The data were collected from the banking consumers of Pakistan through a self-administered questionnaire. The authors distributed 800 questionnaires and received 463 questionnaires useful for data analysis, so the present research study response rate was around 59%. The data were analyzed using the structural equation modeling (SEM) technique in AMOS. The results revealed that CSR-S is positively related to purchase intention (β = 0.233). The results further showed that brand admiration partially mediates this relationship (β = 0.079). The survey respondents confirmed that their bank’s CSR communication helps enhance their purchase likelihood and their feelings of admiration for their bank. These findings will help policymakers at banking institutions better understand the importance of CSR communication on different social media platforms to achieve consumer-related outcomes.

Supervisor-directed OCB and deviant behaviors: the role of LMX and impression management motives

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Fenika Wulani ◽  
Tarsisius Hani Handoko ◽  
Bernardinus Maria Purwanto
Keyword(s):  
Impression Management ◽  
Mediating Effect ◽  
Equation Modeling ◽  
Organizational Deviance ◽  
Content Type ◽  
Deviant Behaviors ◽  
Interpersonal Deviance ◽  
The Impact ◽  
The Relationship

PurposeThis study investigates the effect of supervisor-directed organizational citizenship behavior (OCB) on leader–member exchange (LMX), the moderating role of impression management motives on this relationship, the effect of LMX on organizational and interpersonal deviance and the mediating effect of LMX on the relationship between supervisor-directed OCB and deviant behaviors.Design/methodology/approachThis study uses a survey questionnaire to collect data. Respondents were 342 nonmanagerial employees working in Surabaya Raya, Indonesia. Hypothesis testing is done using Partial least squares structural equation modeling (PLS-SEM).FindingsThe results show that supervisor-directed OCB is positively related to LMX, and LMX is negatively related to organizational deviance but not significantly related to interpersonal deviance. The study also finds that impression management motives moderate the positive relationship between supervisor-directed OCB and LMX. Furthermore, LMX mediates the relationship between supervisor-directed OCB and organizational deviance, but not interpersonal deviance.Practical implicationsThis study suggests the importance of human resource management (HRM) activities and managers being aware of subordinate OCB motives and the impact of LMX on interpersonal and organizational deviance, as well as what supervisors need to do to reduce these negative effects.Originality/valueFew studies examined the relationship between supervisor-directed OCB and workplace deviance behaviors (WDBs). This study provides a mechanism of their relationship by considering LMX as a mediator. Also, heretofore the existing studies tend to focus more on LMX as an antecedent of OCB. This study provides an understanding of OCB as an antecedent of LMX with the moderating effect of impression management motives.

scholarly journals Peran Faktor-faktor Psikologis terhadap Depresi pada Pasien Diabetes Mellitus Tipe 2

2014 ◽  
Vol 41 (2) ◽  
pp. 241
Author(s):  
Jenita DT Donsu ◽  
M Noor Rochman Hadjam ◽  
Ahmad Husain Asdie ◽  
Rahmat Hidayat
Keyword(s):  
Diabetes Mellitus ◽  
Social Support ◽  
Psychological Factors ◽  
Self Esteem ◽  
Mediating Effect ◽  
The Other ◽  
Negative Coefficient ◽  
Other Hand ◽  
The Relationship

Depression has strong relationship with diabetes mellitus and the aspect of psychology has influence toward the diabetes patient as control. This research aimed to find out the role of psychological factors in dealing with depression suffered by patient of DM-2 and to see the dynamics of both direct and indirect relationship of psychological factors toward the depression of DM-2 patient. The main model is a model that can bring effect of mediation between social support and depression caused by DM-2. Optimism can provide mediating effect of the relationship between social support and self-esteem. Resilience can provide mediating effect of the relationship between social support and self-esteem. Similarly, self-esteem acts as the mediator of the relationship between optimism and resilience toward the depression of DM-2 patient. The result of estimation parameter test showed the direct relationship between social support toward optimism (0.717), resilience (0.811), self-esteem (0.269) and depression (-0.210) and the direct role to depression (-0.397). The higher social support and self-esteem will cause the higher optimism and resilience. On the other hand, the role of self-esteem showed negative coefficient. On the other hand, the role of self-esteem to depression showed a negative coefficient is, the higher self-esteem will be followed by the decrease of depression in patient with DM-2. Keywords: depression, optimism, resilience, self-esteem, social support, DM-2

scholarly journals The Impact of Social Media on Customers’ Loyalty toward Hotels in Jordan

2019 ◽  
Vol 14 (5) ◽  
pp. 123
Author(s):  
Faiz H. Zoubi ◽  
Diya Mohammad Al-Harazneh
Keyword(s):  
Social Media ◽  
Regression Analysis ◽  
Causal Relationship ◽  
Mediating Effect ◽  
Marketing Managers ◽  
The Impact ◽  
The Relationship ◽  
Hotel Customers

The present study aimed at exploring the impact of social media on customers' loyalty toward the five stars hotels located in Jordan, it also aimed at exploring the impact of satisfaction as a mediating variable on the relationship between social media and customers’ loyalty from the perspectives of customers and marketing managers. In more precise, to measure the mediating effect of satisfaction in the causal relationship between social media and customers’ loyalty toward five stars hotels. Regression analysis and correlational coefficient were used for analysis purposive of the acquired data that were collected through a self-designed questionnaire.  A sample of (200) hotel customers and (32) marketing managers was drawn from the population of the study. The major findings of the study were as follow: social media has a statistical significant effect on customer’s loyalty, and on satisfaction. Satisfaction as mediating variable has a statistical significant effect on the relationship between social media and customer’s loyalty. Furthermore; marketing managers were found to be having positive beliefs that social media has an effect on customers’ loyalty. But communication and motivation were found to be having no significant effect on customer’s loyalty.

The Role of Customer Engagement in the COVID-19 Era

2021 ◽  
pp. 91-116
Author(s):  
Sara Santos ◽  
Pedro Espírito Santo ◽  
Luísa Augusto
Keyword(s):  
Social Media ◽  
The Other ◽  
Customer Engagement ◽  
Special Role ◽  
Brand Attachment ◽  
Brand Engagement ◽  
Brand Relationship ◽  
The Relationship ◽  
Multidimensional Concept

Costumer engagement is a multidimensional concept which develops over the time and is widely studied in the literature of marketing. Consumers attached to the brand tend to be more involved in behaviors that support the brand. On the other side, brand-self connection is an important element in consumer-brand relationship being part of brand attachment, where social media have a special role. Playfulness and informativeness of video have a significant impact on the value of social media ads, and the authors present the relationship between these two variables and customer engagement. The study will present an investigation with 235 Portuguese individuals during the months of confinement justified by the pandemic COVID-19. The results show that customer engagement depends on informativeness, playfulness, and brand-self connection. Throughout this empirical study, they show that social media brand engagement is explained by these variables. This chapter enhances knowledge on costumer engagement, brand-self connection, and video informativeness and playfulness, supporting new researches in this topic.

scholarly journals If You Travel, I Travel: Testing a Model of When and How Travel-Related Content Exposure on Facebook Triggers the Intention to Visit a Tourist Destination

SAGE Open ◽  
2020 ◽  
Vol 10 (2) ◽  
pp. 215824402092551 ◽  
Author(s):  
Kashmala Latif ◽  
Muhammad Yousaf Malik ◽  
Abdul Hameed Pitafi ◽  
Shamsa Kanwal ◽  
Zara Latif
Keyword(s):  
Social Media ◽  
Social Identity ◽  
Communication Strategies ◽  
Comparison Process ◽  
Tourist Destination ◽  
Benign Envy ◽  
The Impact ◽  
The Relationship ◽  
Practical Implications

This study aims to examine the role of exposure to travel-related content posted by friends on Facebook in triggering the intention to visit a tourist destination (IVTD). The study further examines how travel-related content exposure is linked with IVTD, and why some travel consumers, unlike others, tend to trigger more IVTD in response to travel-related content exposure. The sample of the present study included 295 travel consumers who are users of Facebook in Pakistan. The hypothesized model is tested using PROCESS macros in SPSS 24.0. The findings of the study reveal that travel-related content exposure is positively associated with IVTD. The benign envy mediates the relationship between exposure to travel-related content posted by friends on Facebook and IVTD, but the online social identity moderated the relationship between exposure to travel-related content posted by friends on Facebook and IVTD such that high online social identity strengthened the impact of travel-related content exposure on IVTD, thus highlighting the pivotal role of online social identity in the comparison process. The study contributes to the tourism literature on social media and has practical implications for social media travel managers and advertisers. The travel managers and advertisers should develop marketing and communication strategies considering friends’ communications on Facebook as a factor that can influence travel consumers’ behavior and decision making.

Examining the impact of socialization and information sharing and the mediating effect of trust on innovation capability

2016 ◽  
Vol 36 (11) ◽  
pp. 1601-1624 ◽  
Author(s):  
Nisha Paul Kulangara ◽  
Sherry Avery Jackson ◽  
Edmund Prater
Keyword(s):  
Information Sharing ◽  
Business Environment ◽  
Mediating Effect ◽  
Equation Modeling ◽  
Innovation Capability ◽  
Content Type ◽  
Mediating Role ◽  
The Impact ◽  
The Relationship

Purpose The purpose of this paper is to investigate the interrelationship between trust, socialization, and information sharing on the buying firm’s innovation capability in the context of the buyer-supplier relationship (BSR). A nomological model is developed that examines the mediating role of relational capital (supplier trust) on the relationship between structural capital (socialization and information sharing) and innovation capability. Design/methodology/approach A survey was conducted on 357 US executives. Structural equation modeling was used to analyze the hypothesized relationships. Findings Information sharing and formal socialization activities increased the buying firm’s trust in its key supplier. However, formal socialization activities within the context of the business environment did not have a significant direct impact on buyer’s innovative capabilities; but when mediated by trust, it positively impacted innovation capabilities. Informal socialization within the context of the social environment directly impacted innovation capabilities but trust did not mediate the relationship. Information sharing impacted trust and innovation significantly and trust mediated the impact of information sharing on innovation capabilities. Originality/value This study defines the formal and informal aspects of socialization and investigates its impact on trust and buyer innovation capabilities. This is one of the few studies that highlights the mediating role of trust between firms to facilitate innovation capability.

scholarly journals Energizing Intention to Visit Rural Destinations: How Social Media Disposition and Social Media Use Boost Tourism Through Information Publicity

2021 ◽  
Vol 12 ◽  
Author(s):  
Yunfeng Shang ◽  
Khalid Mehmood ◽  
Yaser Iftikhar ◽  
Atif Aziz ◽  
Xuedan Tao ◽  
...  
Keyword(s):  
Social Media ◽  
Media Use ◽  
Subjective Norms ◽  
Mediating Effect ◽  
Social Media Use ◽  
Substantial Impact ◽  
Time Lagged ◽  
Rural Destinations ◽  
The Impact ◽  
The Relationship

This study aimed to examine the impact of information publicity on the intention of tourists to visit rural destinations in developing countries. Based on the theory of planned behavior (TPB), we examined the indirect effect of information publicity on intention to visit via subjective norms and further investigated the moderating effect of social media disposition and social media use. The study used data from a time-lagged design with three waves which supported the hypothesized model. The findings revealed that information publicity has an influence on the intention of tourists to visit through the mediating effect of subjective norms. Moreover, the social media disposition strengthened the relationship between information publicity and subjective norms. Furthermore, social media use positively moderated the relationship between subjective norms and intention to visit. Besides the core TPB constructs, the added variables indeed exerted a substantial impact on the visit intention of tourists. The study contributed to the tourism-related literature on social media and the practical implications were discussed.

scholarly journals VIOLENCIA DE GÉNERO: EL PAPEL DE LA EMPATÍA Y EL PERDÓN SOBRE LA ACTITUD HACIA VOLVER CON LA EXPAREJA

2017 ◽  
Vol 2 (1) ◽  
pp. 353
Author(s):  
Beatriz Montes-Berges ◽  
María Aranda
Keyword(s):  
Battered Women ◽  
Gender Violence ◽  
The Other ◽  
Predictive Capacity ◽  
Self Forgiveness ◽  
Empathic Ability ◽  
Violent Relationship ◽  
The Impact ◽  
The Relationship

Abstract.GENDER VIOLENCE: EMPATHY AND FORGIVENESS ROLE ON THE ATTITUDE TOWARD RETURNING WITH THE EXPARTNER.In the intervention with battered women, to minimize the impact of the experience and to diminish the possibility of a return to the violent relationship is quite important. To achieve this purpose, working on variables with a restorative effect on the process is the key. Considering the role of forgiveness in other clinical contexts, and the linking of empathy with it, the objective of the study was to analyze the relationship and predictive capacity of empathy and forgiveness (forgiveness of the situation and self-forgiveness, and forgiveness of the other) on the attitude of returning with the ex-partner. The study involved 17 women between 26 and 60 years. It was found that the ability or inability to separate from the emotions of others (reverberation), as empathic ability, influences the attitude of returning or not with the ex-partner. In addition, participants with greater difficulty in self forgiveness and forgive the situation had a higher difficulty of separation or reverberation.Keywords: Gender violence, empathy, forgiveness, attitude toward return.Resumen.En la intervención con mujeres víctimas de violencia de género es fundamental minimizar el impacto de la experiencia sufrida y disminuir la posibilidad de retorno a la relación violenta. Para ello es clave trabajar sobre variables con efecto reparador sobre el proceso. Considerando el papel que se ha otorgado al perdón en otros contextos clínicos y la vinculación de la empatía con éste, el objetivo del presente estudio fue analizar la relación y capacidad predictiva de la empatía y el perdón en sus dos dimensiones (perdón a la situación y autoperdón, y perdón al otro) sobre la actitud de volver con la expareja. Participaron 17 mujeres de entre 26 y 60 años. Se encontró que la capacidad o incapacidad de separarse de las emociones de los demás (reverberación), influye en la actitud de volver o no con la expareja. Además, las participantes con mayor dificultad para perdonarse a sí mismas y a la situación, presentaban también una dificultad más elevada de separación emocional o reverberación.Palabras clave: violencia de género, empatía, perdón, actitud hacia volver.

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