أثر التدريب الإداري على تنمية الموارد البشرية بالمنظمات الخدمية دراسة حالة: مجموعة شركات سواداتل للاتصالات المحدودة[. 2005 - 2012
This study seeks to determine the impact of management training effective human resource development organizations service was taking a case study group of companies Sudatel Telecom Limited and The importance of this study of the importance of training and its role in the development and enhance the performance of human resource, the methodology used in this research historical approach goal in Show Previous studies and access to books and scientific references relevant to the subject of the study, and deductive approach and the descriptive goal in the description of the questionnaire used in the study and finally the analytical method based inferential test the validity of the study hypotheses using appropriate statistical tests, This study contains five chapters, the first chapter contains five sections, as well as Chapter II also contains five sections The third chapter contains three sections, Chapter IV contains the organizations subject of study and action field study, Chapter V includes statistical analysis of the questionnaires and then the results and recommendations, the study finds to several results, most important is the training of management concepts ancient however still organizations floundering in terms of subservience administrative has fallen dependency training to the Director General and to manage the affairs of individuals and at other times to administrative affairs and that the lack of a training plan and a clear offset budget enough, which led to reduce the importance of training and marginalize its role in human resource development organization, in spite of the multiplicity and difference accepted notions about training they all agree in content and purpose of the training, it is planned and organized activity aimed at developing the skills and capabilities of individuals and boost their productivity, the study concludes several recommendations of the most important education administrative leadership and guidance in service organizations towards the concept and importance of effective management training in the development of human resources, the need for attention to the provision of financial means and material resources for the training process and the need to consider training among the strategic priorities in these organizations.