Brokerage and SME Innovation

2012 ◽  
Vol 26 (5) ◽  
pp. 381-391 ◽  
Author(s):  
Paolo Cattapan ◽  
Mariacarmela Passarelli ◽  
Michele Petrone
Keyword(s):  
Best Practice ◽  
Job Creation ◽  
Science Park ◽  
Revenue Growth ◽  
Positive Effects ◽  
Industry Collaboration ◽  
Product And Process Innovation ◽  
Product And Process ◽  
Positive Effect ◽  
Micro Enterprises

This paper contributes to the literature on innovation brokerage by analysing the effects of brokerage activities on the innovation and growth of small and medium-sized enterprises (SMEs). The authors provide a detailed description of the Technology Transfer Service (TTS), credited as a European best-practice innovation broker, at Area Science Park in Italy. They then carry out an exploratory econometric analysis, the results of which show that the support provided by the TTS enables research–industry collaboration and has positive effects on product and process innovation in SMEs, but it appears not to affect the generation of new patents in SMEs. The results also suggest that the growth in innovation enabled by the support of TTS has a positive effect on the SMEs' revenue growth and job creation. However the innovation broker is more effective in relation to larger firms than it is for micro-enterprises.

The Role of External Interaction for Innovation in Irish High-Technology Businesses

2011 ◽  
Vol 12 (4) ◽  
pp. 248-256 ◽  
Author(s):  
Declan Jordan ◽  
Eoin O'Leary
Keyword(s):  
High Technology ◽  
Process Innovation ◽  
Relative Importance ◽  
Business Innovation ◽  
Negative Effect ◽  
Product And Process Innovation ◽  
Innovation Output ◽  
Product And Process ◽  
Positive Effect

There is growing empirical evidence that external interaction is an important source of knowledge for business innovation. This paper contributes to the innovation literature by using new measures of interaction to explore the relative importance of external interaction for innovation in Irish high-technology businesses. Based on survey data, the paper finds that external interaction increases the probability of product and process innovation, but the effect is inconsistent across all external interaction agents. Interaction along the supply chain has a positive effect on innovation, and interaction with competitors has an insignificant effect on innovation output. Notably, the paper finds that interaction with higher education institutions has a negative effect on the probability of product and process innovation.

scholarly journals Employment Effects of Innovation at the Firm Level

2007 ◽  
Vol 227 (3) ◽  
Author(s):  
Stefan Lachenmaier ◽  
Horst Rottmann
Keyword(s):  
Employment Growth ◽  
Manufacturing Firms ◽  
Firm Level ◽  
Employment Effects ◽  
Process Innovations ◽  
Positive Effects ◽  
Product Innovations ◽  
Patent Applications ◽  
Product And Process ◽  
Positive Effect

SummaryThis paper analyzes empirically the effects of innovation on employment at the firm level using a uniquely long panel dataset of German manufacturing firms. The overall effect of innovations on employment often remains unclear in theoretical contributions due to reverse effects. We distinguish between product and process innovations and additionally introduce different innovation categories. We find clearly positive effects for product and process innovations on employment growth with the effects for process innovations being slightly higher. For product innovations that involved patent applications we can identify an additional positive effect on employment.

Technology Transfer: Creating the Right Environment

2003 ◽  
Vol 17 (2) ◽  
pp. 111-117 ◽  
Author(s):  
John M. McCullough
Keyword(s):  
Economic Growth ◽  
Technology Transfer ◽  
Job Creation ◽  
Soft Systems ◽  
Technology Transfers ◽  
Key Players ◽  
Product And Process Innovation ◽  
Product And Process ◽  
The Right ◽  
European Economies

Small and medium-sized enterprises (SMEs) are viewed as the backbone of many European economies and as an engine house for future economic growth. Many SMEs, however, are constrained by limited technical and other resources that slow down product and process innovation. Universities are seen as key players in both encouraging and supporting economic growth through technology and, more broadly, knowledge-related transfer. To maximize the potential that transfer has to offer, particular attention must be given to creating the right ‘transfer environment’. The success rate of technology transfers depends on the transfer instrument adopted, the stage at which transfer is contemplated, and the successful blending of both ‘hard’ and ‘soft’ systems. The influence of these factors on future economic growth and job creation are reviewed.

scholarly journals Exploring the Effects of Innovation Strategies and Size on Manufacturing Firms’ Productivity and Environmental Impact

2021 ◽  
Vol 13 (6) ◽  
pp. 3289
Author(s):  
Jean Pierre Seclen-Luna ◽  
Pablo Moya-Fernández ◽  
Ángeles Pereira
Keyword(s):  
Environmental Impact ◽  
Service Innovation ◽  
Process Innovation ◽  
Manufacturing Companies ◽  
Product Service ◽  
Specific Support ◽  
Product And Process Innovation ◽  
Innovation Strategies ◽  
Product And Process ◽  
Positive Effect

In economies that are based on natural resources, efforts to achieve sustainability still seem unclear, especially in manufacturing companies. As a result, from a business perspective, many manufacturers have adopted various strategies to maintain their competitiveness in line with environmental regulations. In addition to product and process innovation, we have analyzed innovation based on product–service innovation (PSI), or servitization, which is seen as key to promoting more resource-efficient economies. This study examines the effects of innovation strategies on productivity and environmental impact. Based on data extracted from the National Innovation Survey of the manufacturing industries of Peru, a sample of 791 companies were analyzed. Our findings indicate that, although only a few companies carry out product and process innovation and especially product–service innovation, when they do, they have a positive effect on both productivity and environmental impact. However, this relationship is affected by the size of the company. Thus, the innovation strategies have a greater positive effect on environmental impact in large companies than companies with fewer than 50 employees. Finally, despite the importance of product–service innovation, it seems that this strategy is not yet established in Peruvian manufacturing companies. Given the positive effect on productivity and environmental impact, we conclude by emphasizing the importance of establishing public policies aimed at disseminating and promoting this type of innovation, with specific support for companies with fewer than 50 employees.

scholarly journals Effects of institutional support on innovation and performance: roles of dysfunctional competition

2017 ◽  
Vol 117 (1) ◽  
pp. 50-67 ◽  
Author(s):  
Shanshan Zhang ◽  
Zhiqiang Wang ◽  
Xiande Zhao ◽  
Min Zhang
Keyword(s):  
Firm Performance ◽  
Institutional Environment ◽  
Institutional Support ◽  
Process Innovation ◽  
Equation Modeling ◽  
Content Type ◽  
Positive Effects ◽  
Product And Process Innovation ◽  
Product And Process ◽  
The Impact

Purpose The purpose of this paper is to empirically investigate the effects of institutional support on product and process innovation and firm performance and describe how dysfunctional competition influences relevant outcomes. Design/methodology/approach This study develops a research model based on institution-based view and tests it using structural equation modeling and empirical data collected from 300 manufacturers in China. Findings The results show that institutional support positively affects product and process innovation and firm performance. Both product and process innovation improve firm performance. The findings reveal that dysfunctional competition significantly reduces the positive effects of institutional support on product and process innovation but leaves the effects of institutional support and product and process innovation on firm performance unaffected. Originality/value This study contributes to innovation literature by providing insights into the impact of China’s institutional environment on manufacturing firms’ product and process innovation decisions. The findings also contribute to institution-based view literature by providing empirical evidence on the joint effects of institutional support and dysfunctional competition on product and process innovation and firm performance. This study can help manufacturers in China take advantage of institutional environment and adjust product and process innovation decisions accordingly.

Impact of Digitalization on Service Work in Knowledge-Intensive Business Services: An Empirical Study in Tax Consultancies

2019 ◽  
Vol 3 (4) ◽  
pp. 209-222
Author(s):  
Philipp K. Görs ◽  
Henning Hummert ◽  
Anne Traum ◽  
Friedemann W. Nerdinger
Keyword(s):  
Work Engagement ◽  
Service Work ◽  
Psychological Consequences ◽  
Business Services ◽  
Knowledge Intensive Business Services ◽  
Positive Effects ◽  
Knowledge Intensive ◽  
The Impact ◽  
Positive Effect ◽  
Special Case

Digitalization is a megatrend, but there is relatively little knowledge about its consequences for service work in general and specifically in knowledge-intensive business services (KIBS). We studied the impact of digitalization on psychological consequences for employees in tax consultancies as a special case of KIBS. We compare two tax consulting jobs with very different job demands, those of tax consultants (TCs) and assistant tax consultants (ATCs). The results show that the extent of digitalization at the workplace level for ATCs correlates significantly positively with their job satisfaction. For TCs, the same variable correlates positively with their work engagement. These positive effects of digitalization are mediated in the case of ATCs by the impact on important job characteristics. In the case of TCs, which already have very good working conditions, the impact is mediated by the positive effect on self-efficacy. Theoretical and practical consequences of these results are discussed.

scholarly journals The Structural Relationship among Perceived Service Quality, Perceived Value, and Customer Satisfaction-Focused on Starbucks Reserve Coffee Shops in Shanghai, China

2021 ◽  
Vol 13 (15) ◽  
pp. 8633
Author(s):  
Yuhan Ge ◽  
Qing Yuan ◽  
Yaxi Wang ◽  
Keunsoo Park
Keyword(s):  
Customer Satisfaction ◽  
Service Quality ◽  
Behavioral Intention ◽  
Perceived Value ◽  
Significant Positive Effect ◽  
Coffee Shop ◽  
Perceived Service Quality ◽  
Positive Effects ◽  
Coffee Shops ◽  
Positive Effect

In today’s increasingly competitive coffee industry, the point of running a good coffee shop is no longer to run a coffee and beverage shop simply, but to focus on the quality of service and the value that customers feel as a result. Previous studies have mainly discussed the customer satisfaction and behavioral intention of restaurants, while few studies have explored the influencing factors of customer satisfaction and behavioral intention of chain coffee shops. Given that the perceived service quality theory and DINESERV model can effectively predict customer satisfaction and behavioral intention, this study took 385 consumers in the first Starbucks Reserve flagship store in China as survey objects. SmartPLS 3.0 software was used to explore the relationship among respondents’ perceived service quality, customer perceived value, satisfaction, and behavioral intention. The results show that service quality has a partially significant positive effect on perceived value. Perceived service quality and customers’ perceived value both have significant positive effects on satisfaction. Customers’ satisfaction has a significant positive effect on their behavioral intention. These results indicate that enterprises should strengthen the emotional bond between consumers and enterprises and improve the reliability, assurance, and empathy of perceived service quality to create a better emotional resonance between consumers and the Starbucks brand to improve customer satisfaction. At the same time, it should also promote the symbolic perceived value of Chinese consumers to Starbucks to realize the sustainable development of coffee-shop operation and consumer repurchase. This study expands the research on the service quality, perceived value, and behavioral intention of coffee chain enterprises in the context of non-habitual coffee-drinking countries. Moreover, it provides case support for the operation and research of regional cultural consumption habits of international catering chain enterprises.

scholarly journals The Influence of Dynamic and Adaptive Marketing Capabilities on the Performance of Portuguese SMEs in the B2B International Market

2021 ◽  
Vol 13 (2) ◽  
pp. 579
Author(s):  
Caroline Reimann ◽  
Fernando Carvalho ◽  
Marcelo Duarte
Keyword(s):  
Positive Impact ◽  
International Marketing ◽  
International Market ◽  
Marketing Capabilities ◽  
Moderating Effects ◽  
Competitive Intensity ◽  
Positive Effects ◽  
Marketing Performance ◽  
Market Learning ◽  
Positive Effect

The present investigation aims study the sustainability of the business model of the Portuguese SMEs operating in the B2B International market analyzing the influence of dynamic marketing capabilities and adaptive marketing capabilities in their international marketing performance. It will also analyze the moderating effects of Competitive Intensity within this international scenario. A quantitative study was developed, using a questionnaire as a research method. In total, 335 valid responses were collected from Portuguese SMEs in June 2020. To test the hypotheses, multiple hierarchical regressions were performed. As for the analyzes involving Competitive Intensity environments, namely low and high intensity, dummies were developed to evaluate the different effects produced by the capacities in the International Marketing Performance. This study shows the positive impact of the dynamic marketing capabilities and adaptive marketing capabilities on the international marketing performance of the surveyed companies, essentially from the product development management, supply chain management, vigilant market learning and open marketing. when in a low competitive intensity environment only dynamic marketing capabilities had a positive effect on performance, but in a high, competitive, intensity environment both dynamic marketing capabilities and adaptive marketing capabilities showed positive effects in relation to performance. This study innovates by bringing international marketing, through two marketing capacities, from the perspective of SMEs that perform B2B activities.

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