scholarly journals Patients’ satisfaction with the care provided by nurse practitioners in primary care settings of a remote region of Canada: A cross-sectional study

2019 ◽  
Vol 7 (3) ◽  
pp. 79
Author(s):  
Safa Regragui ◽  
Frances Gallagher ◽  
Manon Lacroix ◽  
Guylaine Leblond ◽  
Sylvie Cardinal ◽  
...  
Keyword(s):  
Nurse Practitioners ◽  
Primary Healthcare ◽  
Participation Rate ◽  
Healthcare Services ◽  
Cross Sectional Study ◽  
Remote Region ◽  
Cross Sectional ◽  
Patients Satisfaction ◽  
Future Success ◽  
High Level

Objective: A cross-sectional correlational design was used to describe patients’ satisfaction with primary healthcare nurse practitioners and identify factors associated with their satisfaction regarding the services received in a remote region of Quebec, Canada.Methods: Patients who received care from eight primary healthcare nurse practitioners were asked to complete a self-administered questionnaire. STROBE checklist was adhered.Results: A total of 574 patients were recruited (participation rate: 76.6%). Patients were very satisfied with the healthcare services received, relationship with the practitioner, information received, duration of the consultation, and the overall consultation (89.6%-93.3%). The only variable associated with a higher likelihood of being very satisfied with the overall consultation was a longer duration of the consultation (adjusted OR: 1.029; CI: 1.005-1.054; p = .018).Conclusions: The high level of patients’ satisfaction and trust with healthcare nurse practitioners is a potential contributing factor to past and future success of their integration in primary healthcare services.

scholarly journals Patient health engagement model: explaining citizens noncompliance and maladaptive behaviors

2020 ◽  
Vol 30 (Supplement_5) ◽  
Author(s):  
G Graffigna ◽  
S Barello ◽  
L Palamenghi ◽  
M Savarese ◽  
G Castellini
Keyword(s):  
Healthcare Services ◽  
Cross Sectional Study ◽  
Health Prevention ◽  
Prevention Measures ◽  
Cross Sectional ◽  
Health Authorities ◽  
Patient Health ◽  
Public Health Authorities ◽  
High Level ◽  
Restrictive Measures

Abstract Background At the end of February 2020 a new case was diagnosed with COVID-19 in north Italy, suddenly followed by new cases. Italian health authorities decided to enforce restrictive measures. Northern areas of Italy were identified as “red areas” to slow down the epidemic and its impact on the healthcare system. From this perspective, the COVID-19 epidemic in Italy constitutes a testing ground for the assessment of the ability of consumers to cope with this health risk. Methods A cross-sectional study on a representative sample of 1000 Italian citizens was conducted over the period 27 February- 5 March exploring the following hypotheses: 1) less engaged individuals are more concerned for the health emergency and feel more vulnerable; 2) less engaged have higher probability to develop negative attitudes and dysfunctional behaviors. Results only the 16% the interviewees presented a high level of engagement. Lower levels of engagement were measured in the southern parts of Italy (not yet touched by the epidemics at the time of data collection). People with lowers levels of engagement reported higher fears for the contagion and sense of vulnerability. Furthermore, they showed the lower levels of trust in the Public Health Authorities, in medical research and in vaccines. Finally, they appeared more dismissive in their preventive behaviors and more disorganized in the fruition of the healthcare services. Conclusions A psychological analysis of processes of attitudinal and role change in the direction of becoming more engaged in health prevention is worthy in order to forecast potential dysfunctional reactions to restrictive health prevention measures and to orient personalized education initiatives to consumers with different level of engagement. Key messages Profiling based on the levels of health engagement is important in order to plan more effective healthcare measures during epidemics. Targeted educational initiatives should take into account citizens' engagement profiles.

scholarly journals Determinants of pregnant mothers to bypass primary health facilities and directly seek postnatal care in hospitals in Dar es Salaam region – A Community health needs assessment, Cross Sectional Study

2019 ◽  
Author(s):  
Joseph Christopher Hokororo ◽  
Eliudi S. Eliakimu ◽  
Ruth Ngowi ◽  
Mohammed A. Mohammed ◽  
Hamisi M. Malebo ◽  
...  
Keyword(s):  
Primary Healthcare ◽  
Healthcare Services ◽  
Cross Sectional Study ◽  
Dar Es Salaam ◽  
Sectional Study ◽  
Cross Sectional ◽  
Healthcare Facilities ◽  
Healthcare Needs ◽  
Postnatal Women ◽  
Pregnant Mothers

Abstract Introduction Dar es Salaam is the region with a large number of Primary healthcare facilities (dispensaries and health centres) outnumber the available hospitals. Although policies on referral system are available, there is a gap in terms of compliance and adherence to the governance system. Hospitals are overwhelmed with patients as compared to primary healthcare facilities, leading to poor quality of the healthcare services. The aim was to assess the needs of community members for primary healthcare services, as well as, to identify the reasons and determinants that influence mothers to bypass primary healthcare facilities.Methodology A cross-sectional study that assessed the determinants associated with pregnant mothers to bypass primary healthcare facilities in their healthcare needs. The study was conducted in Kinondoni, Ilala, Kigamboni, Temeke and Ubungo healthcare facilities in Dar es Salaam region. It targeted all postnatal women. A consecutive sampling procedure was used and a total of 544 of respondents were involved in the study. A structured questionnaire was used to collect information on: social demographic; Clinical factors of the mother; Health services; and provider’s factors that might contribute to the observed bypass. Data were analysed in levels of univariate, bivariate and multivariate using SPSS statistical package number 20.Results A total of 544 respondents were interviewed. Mothers who bypassed the primary healthcare facilities were 94%. After adjustment it was found that, those with income more than 1USD a day were (OR=4.27, CI=1.8- 15.4, P=0.01) more likely to bypass the primary facilities and go straight to the upper levels of healthcare facilities.Conclusions This study has found postnatal women in Dar es Salaam region are at high chance of going straight to the secondary and tertiary Hospitals without passing at primary healthcare facilities. Nine in every ten postnatal women were found to have by passed the primary healthcare facilities. Findings from this study reveals a strong and urgent need to strengthen primary healthcare facilities and as well implement the referral guidelines on all clients who seek health care to reduce the bypass.

Evaluation of Respect for Patient's Rights from the Viewpoint of Hospitalized Surgical Patinents in Shohada Ashayer Hospital of Khorramabad City, Iran in 2015-2016

2017 ◽  
Vol 8 (01) ◽  
Author(s):  
Ghafar Ali Mahmoudi ◽  
Hormuz Mahmoudvand ◽  
Mahin Adeli ◽  
Amin Taghadosi ◽  
Mahmoud Bahmani
Keyword(s):  
Medical Science ◽  
Quality Of Healthcare ◽  
Healthcare Services ◽  
Cross Sectional Study ◽  
Bill Of Rights ◽  
Patient Privacy ◽  
Cross Sectional ◽  
Patients Satisfaction ◽  
Strongly Agree ◽  
The Right

One of the most important branches of medical science, until past time, law and consequently to medical ethics. Patients' satisfaction of their rights, one of the most important indicators of effectiveness, efficiency, productivity and quality of healthcare services. The goal of this study was to Check the Observance of the rights of patients in surgical patients admitted to Shohaday Ashayer hospital in 2015-2016 from the perspective of patients. This cross-sectional study included 800 patients admitted to Shohada Ashayer Hospital in 2015 and 2016. Respecting patient’s bill of rights from their viewpoint was determined by a questionnaire using a Likert scale from one (strongly disagree) to five (strongly agree). The results obtained in this study showed that the rate of patients' rights in all aspects of the %15.8 patient's view was poor, from the %67.4 patient's perspective was middle, and from the %16.8 patient's view was good. Most patients' satisfaction with their rights in respect to the axis of the right to choose and decide freely and the lowest levels of satisfaction was at the core of respect for patient privacy and confidentiality principle. Level of satisfaction in all axes was significantly associated with age, type of substrate in the third axis, history of hospitalization in the fourth axis and duration of hospital stay in the second axis(P>0.O5). Between gender and place of residence and educational level found no significant relaion(P>O.O5). In total, based on the obtained results and comparing them with the results of other studies, it may be concluded that respecting patient’s bill of rights from the viewpoint of patients is considered as optimal and to enhance the implementation of the Charter as well as patient satisfaction is essential that solutions be identified barriers to implementation

Spatial Analysis on Primary Healthcare Distance for Orang Asli in Batang Padang District

2019 ◽  
pp. 46
Author(s):  
Mohamad Fadli K ◽  
Rosliza AM ◽  
Muhamad Hanafiah J ◽  
Sharifah Norkhadijah SI
Keyword(s):  
Spatial Analysis ◽  
Primary Healthcare ◽  
Spatial Data ◽  
Healthcare Services ◽  
Cross Sectional Study ◽  
Peninsular Malaysia ◽  
Geographical Information ◽  
Cross Sectional ◽  
Orang Asli ◽  
To Come

Introduction: A huge number of Orang Asli population live in isolated area within peninsular Malaysia. Their lack of proper road and remoteness made their access to healthcare services difficult. Batang Padang has the 22800 Orang Asli reside in the district. Primary healthcare services have been provided to this population through static clinic and mobile clinic.Objective: This study was done to determine distance of primary healthcare from Orang Asli village and their correlation with primary healthcare utilization.Methods: A cross sectional study using Geographical Information System was done using spatial data from various sources for mapping and spatial analysis. Network analysis using ArcGIS software was used to determine the distance while Spearman correlation was used to determine association between distance and primary healthcare utilization.Result: Most of Orang Asli villages located not far from main road. Mean distance from Orang Asli village to nearest primary healthcare clinic is 5.87 kilometers. Mean duration taken for Orang Asli to come to the primary healthcare clinic is either 4.71 minutes by land transportation or 70.42 minutes by walking. Orang Asli villages located in the center of the district around Bandar Tapah have short distance to primary healthcare and the distance increase as the villages located away from the center. There is significant correlation between network distance with Orang Asli attendance to clinic (r 0.203) and MMR vaccination (r 0.230). There is also significant correlation between walking duration with Orang Asli attendance to primary healthcare (r 0.178) and MMR vaccination (r 0.227).Conclusion: As the distance and duration increase for Orang Asli to get to primary healthcare, there is increase need of primary healthcare services. Planning of primary healthcare for Orang Asli should consider the distance from these villages to primary healthcare services.International Journal of Human and Health Sciences Supplementary Issue: 2019 Page: 46

scholarly journals Falls and associated factors among elderly users of Primary Healthcare Services

2019 ◽  
Vol 23 ◽  
pp. 1-9
Author(s):  
Scarlet Feitosa Santos ◽  
Miriane Lucindo Zucoloto ◽  
Natalia Akemi Yamada Terada ◽  
Edson Zangiacomi Martinez
Keyword(s):  
Physical Activity ◽  
Primary Healthcare ◽  
Associated Factors ◽  
The Elderly ◽  
Healthcare Services ◽  
Cross Sectional Study ◽  
Health Condition ◽  
Cross Sectional ◽  
The Past ◽  
Elderly Users

The objective of this cross-sectional study was to estimate the self-reported prevalence of falls among elderly users (older than 60 years) of the Ribeirão Preto, São Paulo, Brazil, primary healthcare services in the past six months and to identify associated factors. Data were collected from five healthcare districts by means of personal interviews with the users while they waited for the appointment. Log-binomial regression models adjusted for confounding variables and prevalence ratios were used to measure the association between independent and dependent variables. The International Physical Activity Questionnaire (IPAQ), adapted to elderly, was used to assess their physical activity. A total of 357 adults were interviewed, with 62.7% being women and mean age of 69.9 years old. The prevalence rates of falls in the past six months were 19.6% (95%CI: 13.2–27.3) and 32.6% (95%CI: 26.4–39.2), respectively, for men and women. e prevalence of falls among users with lower level of physical activity was 2.3 times higher than that among those with higher level of physical activity (RP = 2.3; 95%CI: 1.4–3.8) after adjustment for gender, age group and socio-economical class. In conclusion, falls are frequent among the elderly and the practice of physical activities can improve their health condition, thus preventing the occurrence of falls.

scholarly journals E-booking Websites in Iranian Public Clinics: A Step Toward Health Equity

2020 ◽  
Vol In Press (In Press) ◽  
Author(s):  
Ali Garavand ◽  
Nasim Aslani ◽  
Seyyed Mohammad Ayyoubzadeh ◽  
Shahabeddin Abhari
Keyword(s):  
Waiting Time ◽  
Healthcare Services ◽  
Cross Sectional Study ◽  
Health Centers ◽  
Sectional Study ◽  
Medical Sciences ◽  
Situation Analysis ◽  
Cross Sectional ◽  
Patients Satisfaction ◽  
Public Clinics

Background: Scheduling doctor appointments at healthcare centers have been a managerial challenge for health systems. In recent years, many efforts have been made to implement e-booking websites in medical universities and their affiliated healthcare centers. Objectives: The aim of this study was to analyze the recent situation of e-booking in the medical sciences affiliated clinics. Methods: The present study was a descriptive cross-sectional study conducted in 2019 in 31 provinces, universities of medical sciences, and affiliated health centers. A checklist with 11 items was used for situation analysis. Results: The results showed that just 5 out of 31 (15.15%) provinces and their affiliated universities of medical sciences lacked an e-booking system. Moreover, 85.71% of cases had an integrated e-booking portal, 67.86% had mobile-based applications for e-booking, and just 14.29% of the cases had online payment gateway that was the lowest score in all items studied. Conclusions: Based on the results of this study, there is a significant growth in the situation of e-booking websites in Iran in the last two years. If this improvement continues, it can lead to equity development in healthcare services, reduction of patients’ waiting time, a decrease in waste of resources, and an increase in patients’ satisfaction.

Chất lượng dịch vụ Bệnh viện Phụ sản MêKông qua cảm nhận của khách hàng ngoại trú năm 2019

2020 ◽  
Vol 04 (04) ◽  
pp. 9-17
Author(s):  
Ha Diem Tran ◽  
Thi Tu Quyen Bui
Keyword(s):  
Service Quality ◽  
Healthcare Service ◽  
Quality Of Healthcare ◽  
Healthcare Services ◽  
Cross Sectional Study ◽  
Cross Sectional ◽  
The Mean ◽  
High Level ◽  
Improve Service Quality

Objective: The aim of study is assessing the healthcare service quality through outpatient’s perception and analyzing several effects on the quality of healthcare services. Methods: The descriptive cross-sectional study, using quantity and qualitative method was conducted at MeKong Obstetric and Gynecology hospital. 285 selected outpatients filled the original SERVPERF questionaire which consists 22 questions about 5 dimensions of service quality: Reliability, Responsiveness, Assurance, Empathy and Tangible. Main findings: The results showed that the mean score of all the domains is 4.34 (± 0.41). The majority (96.1%) of respondents evaluated the quality of healthcare services in high level. The positive influencies on healthcare service included: qualifications of medication, reasonable cost, and short waiting. The negative remarkable factor is the unequal in a mount of clients in working-times. Conclusions: The hospital’s service quality has been evaluated very well, however the hospital needs to know how to meet clientsdemands through its policies concerning customers to improve service quality better. Keywords: healthcare service quality, SERVPERF, outpatient.

scholarly journals Factors associated with the utilisation of primary care services: a cross-sectional study in public and private facilities in Albania

BMJ Open ◽  
2020 ◽  
Vol 10 (12) ◽  
pp. e040398
Author(s):  
Jonila Gabrani ◽  
Christian Schindler ◽  
Kaspar Wyss
Keyword(s):  
Primary Care ◽  
Primary Healthcare ◽  
Professional Associations ◽  
Primary Care Providers ◽  
Healthcare Services ◽  
Cross Sectional Study ◽  
Public Facility ◽  
Care Providers ◽  
Cross Sectional ◽  
Factors Influencing

ObjectivesTo identify key factors influencing the utilisation of governmental and private primary healthcare services in Albania.DesignA cross-sectional health facility survey using a 4-point Likert scale questionnaire to rank the importance of factors driving services utilisation.SettingExit interviews with patients who consulted one of 23 primary care providers (18 public and 5 private) in Fier district of Albania from the period of July–August 2018.ParticipantsRepresentative sample of 629 adults ≥18 years of age.Main outcomes measures(1) Factors influencing the decision to visit a governmental or private primary care provider and (2) the association of sociodemographic characteristics and patients’ decision to attend a given provider. Data were analysed using mixed logistic regression models.ResultsNearly half of the participants in this study were older than 60 years (45%). The majority (63%) reported to suffer from a chronic condition. Prevailing determinants for choosing a provider were ‘quality of care’ and ‘healthcare professionals’ attitudes. Solely looking at patients using a public provider, ‘geographical proximity’ was the most important factor guiding the decision (85% vs 11%, p<0.001). For private provider’s patients, the ‘availability of diagnostic devices’ was the most important factor (69% vs 9%, p<0.001). The odds of using public facilities were significantly higher among the patients who perceived their health as poor (OR 5.59; 95% CI 2.62 to 11.92), suffered from chronic conditions (OR 3.13; 95% CI 1.36 to 7.24) or were benefiting from a socioeconomic aid scheme (OR 3.52; 95% CI 1.64 to 7.56).ConclusionThe use of primary healthcare is strongly influenced by geographical and financial access for public facility users and availability of equipment for private users. This study found that aspects of acceptability and adequacy of services are equally valued. Additional commitment to further develop primary care through engagement of local decision-makers and professional associations is needed.

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