scholarly journals Impoliteness in the Realization of Complaint Speech Acts: A Comparative Study of Iranian EFL Learners and Native English Speakers

2017 ◽  
Vol 7 (2) ◽  
pp. 32 ◽  
Author(s):  
Atefeh Nikoobin ◽  
Mohsen Shahrokhi

This study was conducted to investigate the impolite complaint strategies that are used by Iranian EFL learners and native speakers in relation to social distance. This study also aimed at determining if there were significant differences among the strategies used by each group and if there was a significant difference between Iranian native speakers of English. To this end, 40 Iranian EFL learners and 20 Americans who were native speakers of English participated in this study. To make sure about the homogeneity of Iranian participants the Oxford Placement Test (OPT) was conducted. A questionnaire containing 12 different situations was designed by the researchers and was given to the participants to express their complaints for each situation. The results revealed that there were significant differences among the strategies used by each group; the most common strategy that was used by both groups of participants was positive impoliteness and the least common one was bald-on-record. Although the most and least common strategies used by both groups were the same, Iranians had a stronger tendency for using sarcasm in low social distance situations while natives had a stronger tendency for using bald-on-record in high social distance contexts. This study has implications for EFL curriculum designing in Iran and can make Iranian EFL instructors familiar with the importance of impoliteness as an indispensable part of language.

2016 ◽  
Vol 6 (2) ◽  
pp. 9
Author(s):  
Atefeh Eshraghi ◽  
Mohsen Shahrokhi

<p>Speech acts are interesting areas of research and there has been much research on speech acts. Complaint is a type of speech act and how to use it in interaction is important to EFL learners. The complaint strategies employed by Iranian female EFL learners and female English native speakers were compared in this study. Also, the effects of contextual variables (Social distance and Social power) on the choice of complaint strategies by Iranian female EFL learners and female native English speakers were studied in this research. Thirty Iranian female EFL learners and thirty female native English speakers participated in this study. The two instruments which were used in this study included Oxford Placement Test (OPT) and Discourse Completion Test (DCT). The (DCT), as an open-ended questionnaire was administrated to them to elicit complaint speech acts. Then, the collected data were analyzed according to a modified taxonomy of complaint strategies proposed by Trosoborg (1995). The results indicated that there was a significant difference between Iranian female EFL learners and female native English speakers in terms of using complaint strategies. Iranian female EFL learners used indirect complaint, while female native English speakers used the direct complaint more frequently; and contextual variables had a great influence on complaint strategy choice by participants of two groups.</p>


Author(s):  
Rehan Almegren

This study focuses on comparing the speech acts of native Arabic speakers of Saudi region and English speakers of America, which help depict the impact of the variables involved, namely status, setting, social distance and situation formality. This paper makes a significant contribution for future researchers, as it is of help to researchers in the speech act area specifically in terms of Saudi Arabic and American English. It will be also of help to those learning Arabic or English and those who teach it in these two countries. Thus, the outcome of this research will contribute to depict the differences and the similarities in the use of greeting strategies between two different groups of respondents from diverse linguistic and cultural domains. Data was collected using the discourse completion test (DCT), developed by Cohen, Olshtain & Rosenstien (1985). Fifty female respondents within the age group of 20-25 years were selected from each group to participate in research procedures. Although the inclusion of male respondents would have made the process complex, it would have provided with comparatively more accurate outcomes if managed properly. The findings showed that linguistic and cultural differences, variables of social distance, social status, settings and situation formality greatly influenced the decision-making of Saudi Native Speakers of Arabic and American Native Speakers of English, pertaining to their usage of greeting strategies as part of their speech acts. For example, differences can be observed between these two speakers in terms of their greeting strategies; American English speakers attach less significance to social and physical distance and hierarchy compared to Saudi Arabic speakers. Similarly, both the groups attach almost equal importance to their initiation words when greeting others. These differences and similarities help determine social status and the relationship between speakers. 


2021 ◽  
Vol 25 (2) ◽  
pp. 417-442
Author(s):  
Minoo Alemi ◽  
Niayesh Pazoki Moakhar ◽  
Atefeh Rezanejad

Among the various speech acts, an under-investigated one is condolence speech act. The present study sought to investigate the verbal strategies of expressing condolence used by (1) Iranian native speakers of Persian, (2) Iranian EFL (English as a Foreign Language) learners, and (3) American native speakers of English. Accordingly, a total of 200, 42, and 50 responses were collected respectively from the informants who responded to an obituary post followed by a picture consisting of a situation related to the news of a celebritys death on Instagram (In the case of Iranians: Morteza Pashaii , a famous singer in the case of Americans: B. B. King , an American singer-songwriter). After creating a pool of responses to the death announcements and through careful content analysis, the utterances by native Persian speakers, EFL learners, and native English speakers were coded into seven, nine, and seven categories, with expression of affection ( n = 109, 46.38%), wishes for the deceased ( n = 34, 59.64%), and wishes for the deceased ( n = 32, 23.70%) being the most prevalent ones, correspondingly. Moreover, tests of Chi-square revealed that there was a statistically significant difference among the three groups. The results showed that there were significant differences among the participants in terms of using condolence strategies in Expression of affection (love and grief), Wishes for the deceased, Expression of shock, use of address terms, expression of gratitude, Offering condolences, expression of happiness for his peaceful death, and Seeking absolution from God categories, with Expression of affection being the most prevalent one among Iranian Persian speakers. The findings have pedagogical implications for EFL teachers as wells as textbook and course designers.


2016 ◽  
Vol 7 (2) ◽  
pp. 181-201 ◽  
Author(s):  
Luna Filipović

AbstractIn this paper we discuss the empirically documented difference in a mock-jury judgement task between native speakers of English and speakers of English as a second language. We discovered a difference between these two populations in the understanding of events described by witnesses with regard to the use of verbs may and might. The events described with may were scored much higher on the possibility and witness certainty scales than when the same events were described with might by the non-native English speakers. On the other hand, the native speakers of English did not judge the events described with may and those with might differently. Further, the results for the non-native speakers did not vary based on their L1. A closer look at a sample of textbooks has provided support for the hypothesis that it is the L2 instruction materials and a specific learner strategy that are the most likely causes of the significant difference in inference and judgement between the two speaker groups. We discuss these findings in light of their applicability in, and their relevance for, legal contexts of witness testimony and jury judgement as well as their pedagogical implications and applications.


2017 ◽  
Vol 2 (1) ◽  
Author(s):  
Layla Hajiesmaeli ◽  
Laya Heidari Darani

<p>This article was intended to explore the frequency and order of communication strategies used by Iranian male and female EFL earners as well as English native speakers while facing communication breakdowns. Furthermore, it was aimed to investigate the difference between native speakers and non-native speakers of English in their use of communication strategies. In addition, it was probed whether gender had any effects on the use of these strategies among native and non-native speakers. To this end, the data were collected through the communication strategy questionnaire distributed among 30 male and female Iranian intermediate EFL learners and 15 English native speakers. The design of this study was a quantitative one in which the questionnaire and thus numerical data were applied. To analyze the data, Cronbach alpha and independent-samples t-tests were used. The results indicated that non-verbal and social affective strategies were the most frequent strategies used by non-native speakers and native speakers of English, respectively. Furthermore, there was no significant difference between male and female Iranian EFL learners, but a significant difference between male and female English native speakers were seen. It can be concluded that language proficiency can contribute to the type and frequency of communications strategies which are used non-native speakers; likewise, it can play a significant role in gender differences in language use.<em></em></p>


Pragmatics ◽  
2017 ◽  
Vol 27 (4) ◽  
pp. 479-506 ◽  
Author(s):  
Binmei Liu

Abstract Previous studies have found that but and so occur frequently in native and non-native English speakers’ speech and that they are easy to acquire by non-native English speakers. The current study compared ideational and pragmatic functions of but and so by native and non-native speakers of English. Data for the study were gathered using individual sociolinguistic interviews with five native English speakers and ten L1 Chinese speakers. The results suggest that even though the Chinese speakers of English acquired the ideational functions of but and so as well as the native English speakers, they underused the pragmatic functions of them. The findings indicate that there is still a gap between native and non-native English speakers in communicative competence in the use of but and so. The present study also suggests that speakers’ L1 (Mandarin Chinese) and overall oral proficiency in oral discourse affect their use of but and so.


Author(s):  
Nancy D Bell

AbstractHumor can often carry an implicit negative message and thus be potentially dangerous to use. In addition, it is culturally and linguistically complex and sophisticated. Because of these things, it poses a challenge for L2 (second language) speakers and we might expect to see attempts at humor failing and causing offense in intercultural interaction. This paper reports on a study that examined humor in interaction between native and non-native speakers of English and found that humor did not seem to be a cause of conflict because of adjustments speakers made to their speech and their situated interpretations of meaning. In general, taboo topics and potentially dangerous forms of humor were avoided and humor was carefully contextualized. Native speakers reported being careful about the vocabulary they used in creating humor and both sides appeared to approach humor in intercultural communication prepared to accommodate the other and with an attitude of leniency.


2021 ◽  
Vol 11 (1) ◽  
pp. 103-121
Author(s):  
Bethany Peters ◽  
Michael E. Anderson

This study reports on a survey designed to understand the experiences of faculty and staff who work with non-native speakers of English (NNESs) at a U.S. public research university. Over 1,500 faculty and staff responded to the survey, and the findings highlight their perspectives on the benefits of having non-native English speakers on campus, as well as the challenges that they experience in teaching and advising this population of students. We conclude with a discussion about possible resources and strategies that may provide enhanced support for NNES and the faculty and staff who work with them.


2011 ◽  
Vol 12 (2) ◽  
pp. 25 ◽  
Author(s):  
Tanju Deveci

Many Turkish EFL learners struggle with giving complaints and criticisms in the EFL classroom. Language instructors must find way to provide students with the linguistic and pragmatic elements of EFL to be able to appropriately complain as EFL users. The purpose of this study is to investigate the complaint speech used by Turkish EFL learners in two different situations: speaking to a commiserating teacher and speaking to a contradicting teacher. Four kinds of data sources were used to collect data in the classroom: twenty native English speakers’ role-plays, twenty-five Turkish native speakers’ role-plays, and forty students’ role-plays. The subjects’ complaint speech act sets were a coding scheme borrowed from a previously conducted study by Murphy and Neu (1996). The baseline and the inter-language data were compared to see to what extent they were similar or different, whether or not the Turkish EFL learners made positive and negative transfer, and if there were any features unique to the inter-language of the learners. The findings revealed that when speaking to the commiserating teacher, students made both positive and negative transfer in using ‘demand’. The students speaking to the contradicting teacher made positive transfer in the components ‘explanation of purpose’, ‘complaint’ and ‘justification’. The component ‘demand’ was subject to negative transfer.


1993 ◽  
Vol 2 (1) ◽  
pp. 47-50 ◽  
Author(s):  
Nancy Jeanne Haak ◽  
Rieko Marie Darling

Speakers with limited English proficiency (LEP) usually produce a combination of articulation errors and differences in the prosodic patterns of English. There are abundant measures of articulation, but few objective measures of prosodic performance. The Tennessee Test of Rhythm and Intonation Patterns (TRIP) was selected as a potential measure for distinguishing the prosodic patterns of native and non-native English. First, the TRIP was given to 12 native speakers of Asiatic languages and 12 native speakers of English. The performances of the two groups did not differ significantly, suggesting that the TRIP was not a definitive measure of prosodic differences in English. Second, a group of listeners was asked to identify native versus non-native English speakers based only on selected stimuli from the TRIP and a short sentence of comparable length. The listeners were significantly better able to identify native and non-native speakers when listening to the sentence than when listening to the TRIP items. Clinical application of this information in working with LEP clients is discussed.


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