scholarly journals Performance Evaluation in the Brazilian Public Sector

2017 ◽  
Vol 6 (1) ◽  
pp. 1
Author(s):  
Rogerio Tadeu de Oliveira Lacerda ◽  
Leonardo Ensslin ◽  
Anna Krueger ◽  
Sandra Rolim Ensslin
Keyword(s):  
Performance Evaluation ◽  
Public Sector ◽  
Public Administration ◽  
Public Management ◽  
Management Tools ◽  
The Public ◽  
Decision Aiding ◽  
Generic Models ◽  
Public Resources ◽  
Public Manager

The Brazilian Public Sector is being pressured by society to provide more and better services to citizens. Thus, this research is motivated by the need to provide management tools to improve the performance of public administration for better use of public resources. The research explores a constructivist methodology of performance evaluation as a tool for decision aiding in a Brazilian public organization. It highlights propositions identified in qualified literature to justify the use of constructivist approach in public management, as the need manager actively participate in the model of construction in order to expand his/her knowledge about the context and the need to recognize the uniqueness of the resources and moment instead of seeking generic models of evaluation. The development of the model itself, provided a detailed overview of the aspects understood as needed and sufficient by the decision-maker. It was able to disclosure the uniqueness of the context, the objectives of the sector and the construction of indicators for the performance evaluation of aspects understood as important to the public manager. It was observed the theoretical contributions to the area of public management knowledge, especially the key role of public manager to build evaluation models, recognition of limited rationality in decision making and uniqueness as a major element in the decision within the public administration.

scholarly journals Accounting and the post-new public management

2018 ◽  
Vol 32 (1) ◽  
pp. 255-279 ◽  
Author(s):  
Ileana Steccolini
Keyword(s):  
Public Sector ◽  
Public Administration ◽  
Public Management ◽  
New Public Management ◽  
Content Type ◽  
The Public ◽  
Accounting Research ◽  
Societal Relevance ◽  
New Public ◽  
Public Sector Accounting

Purpose The purpose of this paper is to reflect various pathways for public sector accounting and accountability research in a post-new public management (NPM) context. Design/methodology/approach The paper first discusses the relationship between NPM and public sector accounting research. It then explores the possible stimuli that inter-disciplinary accounting scholars may derive from recent public administration studies, public policy and societal trends, highlighting possible ways to extend public sector accounting research and strengthen dialogue with other disciplines. Findings NPM may have represented a golden age, but also a “golden cage,” for the development of public sector accounting research. The paper reflects possible ways out of this golden cage, discussing future avenues for public sector accounting research. In doing so, it highlights the opportunities offered by re-considering the “public” side of accounting research and shifting the attention from the public sector, seen as a context for public sector accounting research, to publicness, as a concept central to such research. Originality/value The paper calls for stronger engagement with contemporary developments in public administration and policy. This could be achieved by looking at how public sector accounting accounts for, but also impacts on, issues of wider societal relevance, such as co-production and hybridization of public services, austerity, crises and wicked problems, the creation and maintenance of public value and democratic participation.

scholarly journals A Framework for Results Based Management to The Public Sector in Egypt:Challenges and Opportunities

2015 ◽  
Vol 4 (4) ◽  
pp. 23
Author(s):  
Wael Omran Aly
Keyword(s):  
Public Sector ◽  
Public Administration ◽  
Public Management ◽  
Third World ◽  
New Public Management ◽  
National Development ◽  
Arab Countries ◽  
The Public ◽  
Modern Development ◽  
Effective Development

Abstract:After the Second World War, the newly emerged independent third world countries faced immense problems such as poverty, illiteracy, poor health, low agriculture and industrial productivity and social instability. The idea of development administration was born with the above-stated pragmatic concern. Since then, third world countries strived to adopt development administration principles and techniques; in order to transform their conventional traditional public administration into modern development administration that can lead the prospective development.Such conventional public administration deals with regulatory aspects of administration such as law and order, judicial administration and revenue collection, development administration is concerned with the socio-economic developmental activities. Thus, traditional public administration is structure-oriented while developmental administration is action- oriented. Many third world countries failed in realizing such desired shift by converting its conventional public administration to effective development administration; able to achieve the intended national development via the formulation and the implementation of plans, policies, programs and projects necessary for sustainable development purposes. Such bad governance had led the people to go up against such government; as it happens lately in some Arab countries like Egypt and Tunisia.Therefore, the public sector in Egypt need to be deregulated, a new results-based management is a must; to hold managers accountable. This is a fundamental change: holding managers accountable for what they do, not how they do it. The public sector reform initiatives (especially the New Public management –NPM) have resulted in changing the accountability concept; from accountability in terms of procedural compliance to accountability in terms of efficiency and results (effectiveness and cost effectiveness).  

G2C Marketing

2014 ◽  
pp. 67-84
Author(s):  
Babak Sohrabi ◽  
Amir Khanlari
Keyword(s):  
Public Sector ◽  
Public Administration ◽  
Paradigm Shift ◽  
Public Management ◽  
New Public Management ◽  
Customer Orientation ◽  
Relationship Management ◽  
The Public ◽  
New Public ◽  
The Relationship

Public administration has been challenged by “new public management” and “government redesign” paradigms. In addition, the relationship between government and citizen has been changed dramatically based on the mentioned paradigm shift. Customer orientation in the public sector is one of the changes originated from the private sector’s principles and paradigms. Nowadays, scholars emphasize applying concepts and techniques of customer orientation in e-government. In this text, firstly, customer orientation and its importance in government activities, especially e-government, is described. Then, principles, applications, and experiences of citizen relationship management as a technique of customer-oriented governments are described.

G2C Marketing

2015 ◽  
pp. 2183-2199
Author(s):  
Babak Sohrabi ◽  
Amir Khanlari
Keyword(s):  
Public Sector ◽  
Public Administration ◽  
Paradigm Shift ◽  
Public Management ◽  
New Public Management ◽  
Customer Orientation ◽  
Relationship Management ◽  
The Public ◽  
New Public ◽  
The Relationship

Public administration has been challenged by “new public management” and “government redesign” paradigms. In addition, the relationship between government and citizen has been changed dramatically based on the mentioned paradigm shift. Customer orientation in the public sector is one of the changes originated from the private sector's principles and paradigms. Nowadays, scholars emphasize applying concepts and techniques of customer orientation in e-government. In this text, firstly, customer orientation and its importance in government activities, especially e-government, is described. Then, principles, applications, and experiences of citizen relationship management as a technique of customer-oriented governments are described.

Introduction

2020 ◽  
pp. 1-20
Author(s):  
Alasdair Roberts
Keyword(s):  
United States ◽  
Twentieth Century ◽  
Public Sector ◽  
Public Administration ◽  
Public Management ◽  
The United States ◽  
Management Approach ◽  
The Public ◽  
Change Of Direction

This introductory chapter provides a background of public administration. In the United States, the field of public administration was launched almost a century ago by people with bold aspirations. They were not interested only in the efficiency of government offices; they wanted a thorough overhaul of the American state so that it could manage the pressures of modern-day life. Unfortunately, this expansive view of the field's purpose has been lost. Over the last four decades in particular, the focus within the field has been mainly on smaller problems of management within the public sector. This is sometimes called the “public management approach.” This narrowing of focus might have made sense in the United States and a few other advanced democracies in the waning decades of the twentieth century, but it does not make sense today. Many people have recently protested this shrinking of ambitions. Thus, there is a need for a change of direction and to recover an expansive view of the field. This book proposes a way to do so.

A Public Management Approach to the NHS

1989 ◽  
Vol 2 (1) ◽  
pp. 10-19 ◽  
Author(s):  
Lewis Gunn
Keyword(s):  
Public Sector ◽  
Public Administration ◽  
Public Management ◽  
Business Management ◽  
Management Approach ◽  
Public And Private ◽  
The Public ◽  
Generic Management ◽  
Management Perspective ◽  
Relative Neglect

This paper considers a public management perspective on management in the public sector. It begins by setting out two contrasting perspectives, those of business management and of public administration. It contends that the present Conservative government has strongly backed a business management approach to the public sector, with the emphasis being placed on the ‘Five Es’ of economy, efficiency, effectiveness, excellence and enterprise. However, it notes the relative neglect of effectiveness in favour of a rather narrow and short-term concern with economy and efficiency. The paper considers the public administration approach which emphasises the normative differences between the public and private sectors. The paper concludes with an examination of the emerging public management perspective which aims to combine the instrumental insights of business or generic management with the normative orientation of public administration.

scholarly journals Súčasný stav riadenia verejnej správy

2020 ◽  
pp. 106-112
Author(s):  
Adriána Gogová
Keyword(s):  
Public Sector ◽  
Public Administration ◽  
The State ◽  
Public Institutions ◽  
The Public ◽  
Secondary Sources ◽  
Efficient Management ◽  
State Administration ◽  
Public Resources ◽  
Economic Balance

The public sector is part of social reality based on state, communal ownership. The point is to provide public services that are financed from public funds. Public administration is an activity performed by state administration bodies, self-governments and public institutions in performing public tasks. Its main objective is the pursuit of public welfare through the strengthening of civil society and social justice. The article aims to identify the state of public administration in the 21st century with the aim to point out the possibilities of effective setting with justification for the future. The obtained information comes from the analysis of secondary sources. Slovakia needs a quality public sector as a product of public policy of the state, which, within the efficient management of public resources, will ensure quality and well-functioning systems of education, health care and social security. Only a well-functioning and sufficiently efficient public sector can effectively support the qualitative development of society, the socio-economic balance and the life security of the population.

Blockchain informative infrastructure: a conceptual reflection on public administrative procedures and a citizen-centred view

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Christian Rainero ◽  
Giuseppe Modarelli
Keyword(s):  
Public Sector ◽  
Literature Review ◽  
Public Administration ◽  
Public Management ◽  
Design Methodology ◽  
Future Perspectives ◽  
Content Type ◽  
The Public ◽  
Administrative Procedures ◽  
Synthesis Methodology

PurposeThis work highlights the potential of blockchain from a public management (PM) angle. Given the limited presence of blockchain's broad-spectrum, empirical-applicative evidence in the public sector, as well as theoretical systematisations that can exemplify its potential within this scope, the authors have concentrated their efforts on structuring a referring model.Design/methodology/approachAfter identifying a gap and conducting a preliminary literature review related to public administration (PA), the authors propose a paradigm focused on a conceptual synthesis methodology, starting from a longitudinal analysis and a coding activity that are able to structure a clear framework of theoretical parallelism regarding blockchain's main functionalities, as well as future perspectives in the public sector.FindingsThe main results yielded a specific longitudinal literature review and constitute a referring model of blockchain's systematised functionalities through a conceptualised matrix. The outcome of the conceptualisation process frames and systematises a rapidly growing controversial phenomenon, furnishing a specific referring paradigm for the issue as it relates to policymakers.Originality/valueThe study's originality resides in the two views the authors created, both from the literature review and from the conceptual synthesis for public sector operative practice via an anthropocentric lens, conveyed by a three-year range of analysis.

The neo-Weberian state and the neodevelopmentalist strategies in Latin America: the case of Uruguay

2018 ◽  
Vol 86 (2) ◽  
pp. 261-277 ◽  
Author(s):  
Conrado Ramos ◽  
Alejandro Milanesi
Keyword(s):  
Public Sector ◽  
Public Administration ◽  
Latin American ◽  
Public Management ◽  
Management Model ◽  
Political Strategy ◽  
The Public ◽  
Public Administration Reform ◽  
Public Sector Reforms ◽  
Weberian Theory

This article seeks to contribute to the development of the neo-Weberian theory of public administration by making it travel to the Latin American context. We argue that this model of public administration reform, identified in continental European states, tends to be present in some Latin American countries that have followed neodevelopmentalist models of economic development. The neo-Weberian political strategy promotes a public sector modernization that enhances its steering and coordination capacities which is functional to a neodevelopmental view that aims to rebuild the state’s central role in leading economic growth and social cohesiveness. Yet, the public management model that is implanted resembles an ‘imperfect’ neo-Weberianism due to the institutional deficiencies of these countries and the difficulties in providing a clear reform script. We provide this link by decoding the main outlines of the public management model in Uruguay in the context of the reforms implemented by the Frente Amplio.Points for practitionersThe article demonstrates two central points. First, that the processes of public sector reform are usually linked to other broader development strategies and to calculations of political feasibility. This can explain to some extent the options taken by politicians. Second, public sector reforms are often a combination of multiple administrative doctrines. This poses the risk of being unsystematic, incoherent or even contradictory.

scholarly journals Bringing the transgovernmental in: the public service in the Canada-United States relationship

2017 ◽  
Vol 1 (2) ◽  
Author(s):  
Monica Gattinger
Keyword(s):  
United States ◽  
Public Sector ◽  
Public Administration ◽  
Public Management ◽  
Domestic Politics ◽  
Policy Coordination ◽  
Front Page ◽  
Public Servants ◽  
The Public ◽  
Cross Border

This article examines an often-overlooked dimension of Canada-United States relations : relations between Canadian and American public servants. Meetings between political leaders of Canada and the US may make front-page headlines, but it is the myriad of networks and interconnections between Canadian and American public servants that constitute the lion’s share of bilateral activity. Notwithstanding the multitude of daily cross-border, inter-departmental, and inter-agency interactions, there has been relatively little systematic theoretical or empirical attention to the public sector dimension of Canada-US relations. Public administration scholars tend to train their sights on the domestic level and pay little or no attention to the public management dimension of international affairs. A recently edited volume studying contemporary Canadian public administration does not examine these relations. International relations scholars, for their part, tend to oversimplify domestic politics and policy institutions. This text contributes to bridging this gap in the literature. It builds on the concept of transgovernmentalism, relations between legislative, executive, regulatory, and judicial players with their international counterparts. It examines the mechanisms and processes by which public sector players interact across borders (e.g., informal relations, formal agreements, joint organizations, etc.). The article explores the relationship between the degree of bilateral policy coordination in a policy field or issue area and the mechanisms of transgovernmental activity characterizing cross-border relations in that policy domain.

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