Healthy Workspaces: Strategies for Increasing the Indoor Environmental Quality at Call Centre Interiors for Employee Wellbeing and Productivity

BUILDER ◽  
2021 ◽  
Vol 284 (3) ◽  
pp. 60-63
Author(s):  
Salih Ceylan
Keyword(s):  
Interior Design ◽  
Environmental Quality ◽  
Call Center ◽  
Call Centre ◽  
Indoor Environmental Quality ◽  
Interior Space ◽  
Health And Wellbeing ◽  
Interior Spaces ◽  
Certification And Accreditation ◽  
Cultural Functions

Indoor environmental quality is a requirement for good architectural and interior design. The definition of indoor environmental quality refers to the conditions of the interior space that provide health and wellbeing for its occupants. Elements of indoor environmental quality are thermal comfort, indoor air quality, ventilation, ergonomics, natural and artificial lighting, odor, and acoustic quality. Indoor environmental quality is required in every type of interior space including ones with residential, educational, and cultural functions and workspaces. It is also included as one of the factors of energy efficient and sustainable design in building energy certification and accreditation systems. This study focuses on call center interiors as a type of workspaces, where the employees spend a long time in the interior space communicating with customers on the phone. The aim is to provide theoretical information and practical application suggestions for higher quality design in call center interiors. The methodology of this paper consists firstly of a literature review to study and analyze the definition and elements of indoor environmental quality, and its implementation into call center interiors as workspaces. Analytical studies lead to strategy proposals for better designed call center interior spaces. The results of the study indicate that better designed interior spaces in call centers lead to better health and wellbeing of the employees, resulting with higher performance and service quality.

Short-term Measurements of Indoor Environmental Quality in Selected Offices – Case Study

2017 ◽  
Author(s):  
Ludmila Meciarova ◽  
Silvia Vilcekova ◽  
Eva Kridlova Burdova ◽  
Ilija Zoran Apostoloski ◽  
Danica Kosicanova
Keyword(s):  
Environmental Quality ◽  
Indoor Air ◽  
Indoor Environmental Quality ◽  
Indoor Climate ◽  
Climate Conditions ◽  
Healthy Environment ◽  
Health And Wellbeing ◽  
The One

Decent quality of indoor air is important for health and wellbeing of building users. We live, work and study in indoors of various types of buildings. Often people are exposed to pollutants at higher concentrations than these that occur out-doors. Continual investigation of indoor air quality is needed for ensuring comfort and healthy environment. Measuring and analysis of occurrence of physical, chemical and biological factors is the first step for suggestion of optimization measures. Inside school buildings there are often inadequate indoor climate conditions such as thermal comfort parame-ters or ventilation. The aim of this study was determination of indoor environmental quality in selected offices in the building of elementary school in Slovakia. The values of operative temperature were not within the optimum range of values for the warm period of the year in one of the monitored offices. The intensity of illumination was lower in the two offices. Low levels of particulate matters were measured except the one office where permissible value was exceeded by 7.6%.

Indoor environmental quality in school buildings, and the health and wellbeing of students

2014 ◽  
Vol 217 (7) ◽  
pp. 733-739 ◽  
Author(s):  
Mari Turunen ◽  
Oluyemi Toyinbo ◽  
Tuula Putus ◽  
Aino Nevalainen ◽  
Richard Shaughnessy ◽  
...  
Keyword(s):  
Environmental Quality ◽  
School Buildings ◽  
Indoor Environmental Quality ◽  
Health And Wellbeing

scholarly journals Indoor Environmental Quality Assessment of Historic Buildings in the State Park: A Case Study in Michigan

2018 ◽  
Vol 11 (5) ◽  
pp. 263
Author(s):  
Suk-Kyung Kim
Keyword(s):  
Energy Efficiency ◽  
Interior Design ◽  
Environmental Quality ◽  
Assessment Tool ◽  
Green Building ◽  
The State ◽  
Historic Buildings ◽  
Indoor Environmental Quality ◽  
Park Planning ◽  
Environmental Quality Assessment

Michigan State University and the Michigan Department of Natural Resources established a partnership for sustainable park planning in October 2011. The purpose of the partnership was to enable students in the design fields to work on real-world projects and provide practical solutions. One of the notable projects was to assess old historic buildings in one state park and propose renovation plan to improve its indoor environmental quality and energy efficiency. The buildings in the park functioned as the traveler’s destination in the 1920s and still preserve original interior and exterior features. The team of undergraduates and faculty in interior design visited the park and assessed the interior and exterior conditions of two of its buildings. They used an assessment tool which was designed on a basis of the elements in the indoor environmental quality category (IEQ) of the US Green Building Council’s LEED. Results revealed that the indoor environmental conditions of the buildings should be improved. The energy efficiency of the buildings was low. Based on this assessment, this study offered practical suggestions for improving the building’s indoor environmental quality. This study also proposed an assessment tool for the historic buildings in the state parks in Michigan to assess current indoor environmental quality of those buildings.

POST-OCCUPANCY EVALUATION (POE) OF CONVENTIONAL-DESIGNED BUILDINGS: THE EFFECTS OF OCCUAPNTS’ COMFORT ON PRODUCTIVITY

2015 ◽  
Vol 75 (1) ◽  
Author(s):  
Farid-Wajdi Akashah ◽  
Azlan Shah Ali ◽  
Siti Fatunah Mohd Zahari
Keyword(s):  
Air Quality ◽  
Indoor Air Quality ◽  
Environmental Quality ◽  
Indoor Air ◽  
Work Performance ◽  
Comfort Level ◽  
Indoor Environmental Quality ◽  
Post Occupancy Evaluation ◽  
Health And Wellbeing ◽  
Spss Software

POE is important to evaluate comfort level and satisfaction of building occupants because it indicates their productivity, health, and wellbeing. It is absolutely necessary to ensure building occupants are comfortable and satisfied about buildings’ indoor environmental quality (IEQ). Productivity may be interrupted due to building occupants’ discomfort, which affect their work performance. This study presents the how comfort and satisfaction affects the occupants’ productivity in conventional-designed buildings. Five office buildings located in University of Malaya were selected as the case studies. 278 questionnaires feedbacks found to be useful to form a database on the IEQ. Data obtained were analyzed using SPSS software. The findings shows that majority of the respondents in conventional-designed building were slightly comfortable and satisfied about their IEQ comfort level which were indoor air quality, thermal, lighting, and noise comforts. Although, the design of conventional buildings did not taking into account on sustainability designing, it still functionally well and provided comfort which leads to increasing of employees productivity. The associative test showed significant correlation between illness symptom and IEQ components. Admin buildings had more noticeable illness symptoms in contrast with Faculty buildings. It could be concluded that building occupants’ productivity were least affected by the conventional-design building.  

Which Attribute of Ceiling Color Influences Perceived Room Height?

2018 ◽  
Vol 60 (8) ◽  
pp. 1228-1240 ◽  
Author(s):  
Christoph von Castell ◽  
Heiko Hecht ◽  
Daniel Oberfeld
Keyword(s):  
Interior Design ◽  
Luminance Contrast ◽  
Design Guidelines ◽  
Minor Importance ◽  
Surface Color ◽  
Interior Space ◽  
Empirical Basis ◽  
Head Mounted Display ◽  
Interior Spaces ◽  
Luminance Effect

Objective: We investigate effects of the hue, saturation, and luminance of ceiling color on the perceived height of interior spaces. Background: Previous studies have reported that the perceived height of an interior space is influenced by the luminance of the ceiling, but not by the luminance contrast between ceiling and walls: brighter ceilings appeared higher than darker ceilings, irrespective of wall and floor luminance. However, these studies used solely achromatic colors. We report an experiment in which we extend these findings to effects of chromatic ceiling colors. Methods: We presented stereoscopic room simulations on a head-mounted display (Oculus Rift DK2) and varied hue (red, green, blue), saturation (low, high), and luminance (bright, dark) of the ceiling independently of each other. Results: We found the previously reported ceiling luminance effect to apply also to chromatic colors: subjects judged brighter ceilings to be higher than darker ceilings. The remaining color dimensions merely had a very small (hue) or virtually no effect (saturation) on perceived height. Conclusion: In order to maximize the perceived height of an interior space, we suggest painting the ceiling in the brightest possible color. The hue and saturation of the paint are only of minor importance. Application: The present study improves the empirical basis for interior design guidelines regarding effects of surface color on the perceived layout of interior spaces.

scholarly journals Developing an Indoor Environment Assessment Tool for Residential Buildings

2020 ◽  
Vol 26 (11) ◽  
pp. 62-83
Author(s):  
Shalaw Hamza Hamad ◽  
Muamal Ibrahim
Keyword(s):  
Interior Design ◽  
Environmental Quality ◽  
Indoor Environment ◽  
Assessment Tool ◽  
Residential Buildings ◽  
Action Plan ◽  
Measurement Tool ◽  
Indoor Environmental Quality ◽  
Kurdistan Region ◽  
Space Condition

The Indoor Environmental Quality (IEQ) describes an indoor space condition that the wellbeing and comfortability are provided for the users. Many researchers have highlighted the importance of adopting IEQ criteria, although they are not yet well defined in the Kurdistan region. However, environmental quality is not necessary for the contemporary buildings of the Kurdistan Region, and there is no measurement tool in the Region. This research aims to develop an IEQ assessment tool for the Kurdistan region using Mixed method methodology, both qualitative and quantitative. Therefore, a Delphi Technique was used as a method initially developed as systematic, interactive forecasting on a panel of experts. Thirty-five Delphi Candidates have reached an agreement on selecting the criteria for the IEQ, as Spss and a particular equation has used to find criteria weights. As a result, seven criteria with 22 indicators have been selected by expert ratings. A computer-based tool (KIEQA) has been created based on the scores selected by experts. Research results show that good IEQ is essential for interior design. It also offers a suitable indoor environment for users. This research has many significant advantages since it can raise awareness of issues of indoor environmental quality for architects, experts, and policymakers. Furthermore, to draw up an action plan for existing and new interior design projects in the Kurdistan Region. Future researches may concentrate on the correlation between IEQ criteria and to develop this tool regarding different building typologies.

scholarly journals Perceptions of Youngsters on Interior Space Quality in Relation to Materiality and Spatial Design

2020 ◽  
Vol 8 (1) ◽  
pp. 103-119
Author(s):  
Chiang Her Wong ◽  
Aniza Abdul Aziz
Keyword(s):  
Interior Design ◽  
Material Selection ◽  
Design Criteria ◽  
Interior Space ◽  
Interior Spaces ◽  
Educational Backgrounds ◽  
Spatial Design ◽  
Physical Attributes ◽  
Degree Of Acceptance ◽  
Spatial Quality

Studies discovered that humans spent around 80% of our time indoor and this phenomenon is deteriorating our health physically and psychologically. Thus, it is important to study the effects of different interior designs on our emotions. The previous studies and researches done on interior spaces are mostly focusing on measurable physical attributes of interior whereas the psychological relationships between interior design criteria and human emotions have not been well studied. Therefore, this research paper aims to determine the suitable interior space for youngsters from different backgrounds in terms of spatial quality and materiality. In this paper, 4 types of commonly-used materials in Malaysia, namely Timber, Concrete, Bricks and Stones are selected to be studied and analyzed based on the respondents’ preferences and perceptions of warmness or coolness of materials. The results showed that there is no distinctive relationship between respondents’ preferences to materials and their educational backgrounds but respondents of different races showed different degree of acceptance towards different finishing materials. The paper proof the respondents prefer to have warm-feeling materials such as timber and bricks for their home design as compared to cold-feeling materials such as concrete and stones. The results will serve as a material-selection guideline for designers.

scholarly journals Overlooked Heritage: Interiors in Slovakia

2021 ◽  
Vol 26 (2) ◽  
pp. 30-37
Author(s):  
Michal C. Hronský ◽  
Dušan Kočlík ◽  
Katarína Morávková
Keyword(s):  
Interior Design ◽  
Human Life ◽  
Personal Contact ◽  
Interior Space ◽  
The Public ◽  
Human Needs ◽  
Interior Spaces ◽  
International Style ◽  
Current State ◽  
The Individual

Abstract The creation of interior spaces is the main cognitive characteristic of architectural creation. Architecture creates a basic spatial framework for the interior. Interior design is a complex type of architectural activity that forms both the space (basically the interior) and the individual elements of the interior space. The professional interior design of architects or designers intentionally creates an environment specifically intended for human life. It is where people are in the most personal contact with the environment surrounding them. Just as an artificially created environment has a strong influence on a person’s life and feelings, it has also been proven that it works the other way round as well, i.e. that human needs and demands are a decisive factor in creating space for a person. The case studies demonstrate the development of the interior design in the second half of the 20th century, its current state and level of care given to these works. Architecture from this period has often lost its struggle for survival. As regards the style, these are works in international style, late modern and postmodern, and the local element makes them a unique and attractive testimony to the era. Despite the natural properties of interiors which seldom survive as long as the architecture itself, some contemporary statements about the interior design of the period under review have been preserved. The research focused on the public interiors of both well-known and less-known buildings by Slovak architects from various parts of Slovakia. The research calls attention to the fact that architects worked here even then and their works were of certain quality.

scholarly journals Wall patterns influence the perception of interior space

2019 ◽  
Vol 73 (1) ◽  
pp. 29-54 ◽  
Author(s):  
Christoph von Castell ◽  
Heiko Hecht ◽  
Daniel Oberfeld
Keyword(s):  
Interior Design ◽  
Space Perception ◽  
Design Guidelines ◽  
Spatial Extent ◽  
Interior Space ◽  
Direction Parallel ◽  
Hermann Von Helmholtz ◽  
Black And White ◽  
Interior Spaces ◽  
Object Based

The texture of an object’s surface influences its perceived spatial extent. For example, Hermann von Helmholtz reported that a square patch with black and white stripes appears elongated perpendicular to the stripes’ orientation. This time-honoured finding stands in contrast with more recent recommendations by interior-design experts who suggest that stripe wall patterns make rooms appear elongated in the direction parallel to the stripes’ orientation. In a series of four experiments, we presented stripe wall patterns and varied the orientation of the stripes (horizontal vs. vertical) and their density (number of stripes per degree of visual angle). Subjects estimated the width and height of stereoscopically presented interior spaces. Stripe patterns with higher densities made rooms appear both wider and higher than did stripe patterns with lower densities or plain walls. In contrast to both the predictions from the Helmholtz-square and the design guidelines, this effect was only weakly modulated by pattern orientation, in the sense that rooms appeared elongated in the direction parallel to the stripes’ orientation. We conclude that object-based texture effects cannot be generalised to interior space perception. For a room’s perceived spatial extent, pattern density is more important than pattern orientation.

scholarly journals The Product of Formal Innovation in Contemporary Interior Design Techniques

2021 ◽  
Vol 3 (3) ◽  
pp. 1-9
Author(s):  
Muhammad JarAllah Tawfiq ◽  
Rouwaida Ra'ed Muhammad
Keyword(s):  
Interior Design ◽  
Research Study ◽  
Human Life ◽  
Design Development ◽  
Interior Space ◽  
Interior Spaces ◽  
Aesthetic Aspect ◽  
Future Vision ◽  
Formal Innovation ◽  
Design Techniques

The product of formal innovation has become a strategy in itself, and because the design development with a technical dimension has become a feature of human life, so the concerned institutions have been referring to this through architecture, including the interior spaces it contains, especially at the level of all materials and raw materials.Therefore, in recent years a phenomenon has emerged that is characterized by the innovation of new design techniques, as the interior designer began to realize the importance of innovation, renewal and development through aesthetic and creative data that takes into account the formation of a future vision in which factors concerned with technical development in contemporary interior design overlap, and by informing researchers about foreign design techniques .Therefore, the problem of the research study was formulated with the following question: Does the product of formal innovation have a role in contemporary interior design techniques? While the importance of research contributes to supplying libraries, especially in the field of interior design, with valuable information that can be referenced by specialists in the field of interior design.While the current research aims to reveal contemporary interior design techniques to reach an innovative design product that achieves the functional and aesthetic aspect of the interior space, while the third chapter includes defining the topic of the research procedures represented by the research methodology based on the descriptive analytical approach, while the research community focuses on adopting the eclectic method Finally, the fourth chapter included extracting the results and conclusions of the research study in addition to the recommendations and suggestions.

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