health care marketing
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2022 ◽  
Author(s):  
Robert E. Sweeney ◽  
Robert L. Berl ◽  
William J. Winston

2022 ◽  
pp. 179-220
Author(s):  
Basanta Kumara Behera ◽  
Ram Prasad ◽  
Shyambhavee Behera

Author(s):  
M. Mallika Rao ◽  
A. Udaya Shankar ◽  
M. Bhaskara Rao ◽  
B. Kishore Babu

By the end of 2015, the global smart connected device market is expected to be worth USD 735.1 billion. PC usage is expected to decline from 28.7% in 2013 to 13% in 2017. Tablets are expected to grow since 11.8% in 2013 To 16.5% in 2017, while smart mobiles are expected to climb from 59.5 percent to 70.5 percent. Tablets and smartphones are expected to account for 87 percent of the global smart connected device market by 2017. Customer engagement is the top objective for businesses throughout the world when it comes to smart device channel strategies. Health care is one of the many verticals where this transition will have significant ramifications. By far the most important aspect of their smart device channel strategy for hospitals will be patient involvement. Advanced knowledge is enhancing devices, facilities, and procedures, influencing the persistent and essential knowledges as well as hospital operations. The Medical industry has responding to the advanced revolution as well as increasing at a 15% annual-Rate. With the use of technology, much inefficiencies in the delivery of health care services may be removed. Sensors incorporated in a broad series of health modules, such as analytic apparatus, medication distribution schemes, medical robot, essential modules, trickle machineries, and health-fitness devices, are projected to undertake many measures and tests that are presently delivered manually. As a result, health-care delivery will undergo a paradigm shift in comparison to what it is now. Not just in supermarkets and metropolitan bazaars, but it is in additional markets, the usage of the broadband for pointed and switching strength info & discussing post-analysis treatment is becoming more common. Health-related websites and blogs are becoming more popular, and they represent a delay or novel arrangement of the kind of material that has remained offer by old-style bases of info like magazines and periodicals. The reality of examination trains and social networking positions has opened up at modern opportunities, but it has also raised questions about how users can verify they are obtaining quality, vetted information. Health-related websites include information on healthy habits as well as diseases, existence, medications, and complements. Effected persons who reach for action with a prospective analysis drawn from a weblinks that had slight to do with an accurate assessment of their ailment are not uncommon these days, according to health care specialists. Abusing the possible of digital technologies to improve the excellence and security of health care has piqued people's curiosity. Globally, the application of transformative tele-Health and mobile-Health knowledges is often at a high expense. The advent of persistent determined health care advertising, which is changing the method healthiness care facilities are given, is the subject of this empirical study. The use of examples from other industries is used to provide context for marketing accomplishments and to identify relevant characteristics for inclusion in health-care marketing models. The benefits and drawbacks of knowledge allowed health-care marketing is too discussed.


Author(s):  
Marium Syed ◽  
Farah Ahmed ◽  
Nisha Zahid ◽  
Nimra Khalid ◽  
Noor Israr

This is a systemic review to identify the essentials of health care marketing. The objective of this study is to critically analyze, assess, and document the literature [1,2,3] (Balogun and Ogunnaike, 2017; Awaand Eze, 2013) on elements of health care marketing, to establish its scope and to identify its gaps in various studies literature and to make further recommendations related to this field. Practitioners and researchers are slowly and gradually recognizing and identifying the importance of health care marketing for the growth of this industry. However, all have not yet embraced the methodical application of marketing theories. The data, which is available on diversity of service providers, different care services that are available and their comparative and respective impact on health care marketing have limitations.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Peter Anabila

Purpose This study aims to explore the utility of relationship marketing (RM) practices in achieving customer loyalty (CL) via customer satisfaction (CS) as the mediator. Design/methodology/approach A convenience sampling of 592 customers of private hospitals was used to generate data. Structural equation modelling (SEM) was used to analyse data to generate findings. Findings The study establishes a direct positive association between RM practices and CL. The study also found that CS mediates the relationship between RM practices and CL. Practical implications The study reinforces the role of RM as a significant driver of marketing performance in private hospitals. Originality/value The results are intended to guide policymakers of private hospitals to manage relationships to gain competitive advantage.


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