Integrating information and communication technology (ICT) in social interaction spaces of proposed public library Gwagwalada, Abuja- Nigeria

This work focuses on preference of Public Library users on information and communication technology (ICT) facilities that matches user social activities in the library. It also proffers means of integrating such factors in social interaction spaces of proposed Public library Gwagwalada, Abuja to enhance user experience and meet the digital age. Libraries began incorporating ICT facilities since the advent of technology but without considering the facilities that matches user activity in such spaces. The analysis is based on data collected through observation and questionnaire survey addressed to users and staff of three public libraries and analyzed using SPSS and Microsoft Excel analytical software. The results show that Group Creative Collaborative space is more preferred by users while very few users prefer Small Group Collaborative space. Responses indicate that users prefer group studies to interact. Also “Between Individual and Individual spaces”, majority of public library users prefer Internet Facilities which appears to have mean of (3.8371) while very few prefer Video Conferencing with mean of (2.8708). It also reveals that, in “Between Group and Group space” majority of public library users prefer Mailing List with mean of (3.7247) while very few users prefer Video Conferencing with mean of (3.0955) and “Between Group and Object space” majority of the users prefer Digitalized Library Structure with mean 0f (3.6180) while very few users prefer interactive floor (iFloor) with mean of (3.1292).In conclusion ICT has high potential for encouraging social interaction, in public spaces, thus connecting the society and provides access points to information and supports education. The study revealed the current situation on the issues investigated which can be relied on in future studies or decision making. Essentially, the study produced findings that researchers can apply or validate subsequent similar researches.

Public Library is….; Mapping Stakeholder Perspectives on the Values and Purposes of the Public Library

We used survey responses and statements of library organizations to create a corpus of items describing the value of public libraries. A sample of public library users and staff from the province of Ontario individually sorted these statements into groups and labelled the groups, and rated each statement with respect to its general importance, its centrality to the mission of the public library, and its uniqueness to the public library. We used GroupWisdom™ software to analyze individual responses into an overall concept map and to identify differences in patterns across different participant groups. Nous avons utilisé les réponses aux sondages et les déclarations des organisations de bibliothèques pour créer un corpus d'articles décrivant les valeurs des bibliothèques publiques. Un échantillon d'utilisateurs et d'employés des bibliothèques publiques de la province de l'Ontario a trié individuellement ces énoncés en groupes et étiqueté les groupes, et a évalué chaque énoncé en fonction de son importance générale, de son rôle central dans la mission de la bibliothèque publique et de son caractère unique pour le bibliotheque publique. Nous avons utilisé le logiciel GroupWisdom ™ pour analyser les réponses individuelles dans une carte conceptuelle globale et pour identifier les différences dans les modèles entre les différents groupes de participants.

A Study on Measuring the Relationship Between the Library and Quality of Life of Local Residents

In this study, we explore a strategy to strengthen the library’s role of enhancing the quality of life for residents by identifying relationships between user satisfaction with library services and their quality of life. Questionnaires were distributed to public library users and normal distribution (skewness and kurtosis) and reliability of the measurement tools were validated. The results of this study show that satisfaction with the library staff has a positive influence on the participants’ living satisfaction, self-efficacy, and emotional stability. Second, an evaluation of their satisfaction with the library overall showed a significantly positive influence on their living satisfaction as well positive thinking. In conclusion, investment in libraries leads the public to be satisfied with their overall life, think of their future positively, have confidence to perform their roles successfully, and gain a sense of freedom with continuing stability.

A study on users’ perception of the role of library in the sharing economic era in Korea

Purpose The purpose of this paper is to explore the possibilities of prioritizing tasks, actual sharing of libraries, collaboration policies and the directions via quantifying the relative importance of services for each value based on users’ perceptions observed from in-depth analysis of the investigation results. Through this, the study expects that libraries will provide high – level the sharing economy services, reflecting users’ needs. Design/methodology/approach This study surveyed public library users across the country have through the survey method and Analytic Hierarchy Process (AHP) method to examine the perceptions of users on the roles of libraries in the sharing economy’s environment to deduce the directions and priorities to activate the roles and functions of libraries in the era of the sharing economy. Findings The research results are as follow: first, public library users’ awareness of the concept of the sharing economy was low, but they observed a relation between the two concepts after understanding the concept of the sharing economy. Second, The users’ personal characteristics were observed to mostly affect knowledge information service, experience talent sharing, material sharing and space sharing. Lastly, the study sought to identify the relative importance (preference) of various library services which pursue the value of the sharing economy through AHP analysis method. The values of the sharing economy were preferred in the order of social>economic>technical>relational values which can be enumerated to convenience>knowledge>space>education>contents>new technology>experienced talent>object>network. Originality/value This study has a great significance in that it analyzed actual library users’ perceptions on the concept of the sharing economy and the functions and roles of libraries in the era of the sharing economy from a multifaceted angle. In addition, this study carries an important meaning as it provided an opportunity to vitalize libraries and explored the measures to actualize the roles of libraries in tandem with the environment of the sharing economy by recognizing the values of libraries based on the new concepts and values of the sharing economy and presenting the functions and roles of the libraries from the aspects of the sharing economy.

How to increase the loyalty of public library users? A qualitative study

The main objective of this study is to explain how to increase user loyalty behavior to public library services. This study uses a qualitative method based on grounded theory. The research population included users of public libraries in Iran. The data were collected through in-depth interviews, and the theoretical saturation was obtained after interviewing 24 members of public libraries. The collected data through interviews were analyzed using theoretical coding and content analysis. Results indicated that observing moral and humane principles when dealing with library users plays a significant role in both building user loyalty to the library and attracting new users. In addition, it was found that causal conditions in increasing loyalty among public library users are related to four areas including physical space management, information resource management, human resource management, and information technology management. It was also noted that factors such as service quality, proper design of interiors, providing diverse and updated information resources, the use of new communication technologies, and the use of cyberspace and social network applications must be taken into account by public libraries. Building loyalty among users and members of public libraries in today’s technological world is of high importance, as it will guarantee the repeated and more frequent use of public libraries and their services and thus reflect their positive effects. The loyalty of users of libraries and information centers can be based on perceived quality, effective communication between librarians and users, and satisfaction with services offered by libraries and their staffs and can affect the intention for repeated visits, and the use of library service and preferring a library over other libraries.