Self-Organising (Kohonen) Maps for the Vietnam Banking Industry

This is the first study to use the self-organisation (Kohonen) map technique, an artificial neural network based on a non-supervised learning algorithm, to categorise Vietnamese banks into super-class groups. Drawing on unbalanced yearly data from 2008 to 2017, this study identifies two super-class groups (one and two). While group one consists of joint stock banks, group two consists of commercial state and joint stock banks. Using the non-structural indicator, the Lerner index, to capture market power, and the data enveloped analysis technique to measure bank performance, our result shows significant differences in Lerner scores (which represent bank market power) of the two groups of banks. Differences in the Lerner scores provide evidence of a group of strong banks that is isolated from other banks. This implies that this strong bank group has the potential to be monopolist and impairs Vietnam’s competitive banking environment. The reason is that group two banks may be more profitable due to greater market power, whereas group one banks may struggle to cut costs to remain viable. These findings provide a better understanding for bank executives, policymakers and regulators of the Vietnam banking industry, and ensure an efficient and competitive Vietnam banking environment.

Executive coaching: an exploration of the coachee's perceived value

PurposeThe goal of this qualitative study is to explore how different elements of the coach–coachee setting can affect the perceived outcome from coaching sessions by the coachee.Design/methodology/approachUsing thematic analysis on 197 semi-structured interviews of bank executives, the authors suggest an evidence-based sequential model on how the perceived value of the coaching process might be contingent on four elements.FindingsAs a result of the exploratory analysis, the authors’ suggest that the coach's guidance, coach's reliableness, coachee's willingness and coachee's self-awareness can determine the coachees' perceived effectiveness or usefulness from their coaching sessions.Originality/valueThere is little empirical data regarding the coachee's perceived value. The current study attempts to fill the gap in the existing literature by considering the coaching outcomes with particular regard to the executive's perceived value of coaching. This research adds to the literature on how to deliver effective coaching in organizations and provides empirical evidence to practitioners on how coachees perceive value from coaching.

Financial services experience and consumption in Nigeria

Purpose To understand the financial services experience and consumption in Nigeria from the perspectives of both the customers and managers. This study aims to explore this under-researched area and contribute towards a transformative financial service in the country. Design/methodology/approach Semi-structured interviews with 26 bank customers and seven top bank executives. Findings A conceptual framework, which has emerged from the analysis of the results, revealed three overarching factors that shape these experiences from the perspective of both consumers and managers – service maintenance, service technology and service dynamics. Practical implications For sustainable service maintenance, bank executives need to increase the overall level of transparency in their operations, particularly regarding bank charges, to ensure that customers are not subjected to hidden and unnecessary charges. The use of technology in service provision and delivery should play a prominent role. Managers should also provide innovative and user-friendly technology, communicating with customers and raising awareness of the benefits. Customers who are reluctant to adopt the technology should be educated and reassured. Recognising the service dynamics, managers should improve customer services and relationships, effectively manage the mobile money agent relationship and market new and relevant products to their target audience. Social implications The understanding of the financial services experience and consumption of citizens and residents in the demonstrate how the appropriate programmes and policies that enhance financial inclusion could be introduced and implemented in the country. It enables financial service managers to improve their services to their customers and policymakers to develop timely, relevant and appropriate policies to address and/or bridge the identified gaps in financial inclusion. The understanding of the financial services experience and consumption of citizens and residents in the demonstrate how the appropriate programmes and policies that enhance financial inclusion could be introduced and implemented in the country. Originality/value Through the sampling, this paper reiterates the need for consumer engagement and collaborative customer-provider relationships in redesigning financial services. This aligns with the transformative research agenda, which aims to increase access to financial services, decrease disparity and ensure consumers’ financial well-being.

Legal nature of the term «business reputation» of the heads of commercial banks

Problem setting. Appointing the heads of commercial banks should carefully study the business reputation of candidates, using the same criteria for evaluation and understanding of this concept. The presence of different definitions, non-uniform application of norms can lead to negative consequences in the field of management. Ukrainian legislation does not contain a single standardized definition of "business reputation", and the legislator still has disputes over what criteria to evaluate and what decisions to make if the reputation is impeccable. Target research. To determine the essence of business reputation, to consider the need for legislative consolidation of such a concept. Consider the reasons for checking, assessing the business reputation and / or professional suitability of the head of a commercial bank. Analyze the Regulations on licensing of banks in terms of criteria and assessment of business reputation of individuals. Assess the changes proposed by the legislator on the types of decisions of the NBU after the recognition of the business reputation of the head is impeccable. Analysis of recent research and publication. The issue of business reputation of commercial bank executives has recently become the focus of many scholars and lawyers in this field. Thus, in recent years, many works have been devoted to the analysis of the provisions on the concept, criteria and assessment of business reputation, its importance for the effective functioning of the bank. Examples of authors who pay attention to this problem are M.K. Haliantych, L.O. Krasavchykova, R.O. Stefanchuk, O.V. Khortiuk, H.F. Shershenevich and others. Many works of foreign scientists, in particular: K. Rogoff, K. T. Jackson, C. J. Fombrun, H. Cleves, R. Vreshnok and others, are also devoted to the research of assessment and formation of business reputation. Article’s main body. There is no single standardized definition of business reputation in Ukrainian law. Scholars also interpret the concept of business reputation in different ways, some identify it with such categories as brand, image, brand, goodwill, reputational capital, others consider them as independent categories. We believe that regulatory consolidation is not a necessity and does not affect the level of protection of the right to business reputation and the right to compensation for non-pecuniary damage in connection with the humiliation of business reputation. When appointing managers, the NBU assesses the reputation of candidates. The law establishes the criteria of impeccable reputation. in case of impeccable reputation, the NBU may apply or not apply to a person signs of impeccable business reputation. Conclusions and prospect of development. We do not need to provide a definition of "business reputation" in the legislation. We also propose that the NBU create a register of persons with an impeccable reputation to expedite decision-making and to prevent the appointment of persons with an impeccable reputation to management positions. In addition, it is considered appropriate to improve the current legislation in the provisions on the types of decisions after the assessment of the NBU business reputation of an individual. In particular, in our opinion, it is necessary to add sub-item 3 to item 80 of the Regulation on banking licensing dated 22.12.2018 № 149 and to state it in the following wording: «when The National Bank assessing the business reputation of a natural or legal person for which a sign of impeccable business reputation is identified, as defined in paragraphs 63-65 of Chapter 6 or paragraphs 67-70 of Chapter 7 of Section II of this Regulation, has the right to decide on self-assessment owners of significant participation (if any) in the requirements for business reputation».

50 Years of Central Banking in Kenya

This book documents important milestones in the epic journey traversed by the Central Bank of Kenya over the last 50 years, putting into perspective the evolution of central banking globally and within the East African region, and contemplating future prospects and challenges. The book is timely, mainly because the global financial landscape has shifted. Central bankers have expanded their mandates, beyond the singular focus on inflation and consider economic growth as their other important objective. Financial crises have continued to disrupt the functioning of financial institutions and markets, the most devastating episodes being the global financial crisis, which broke out in 2008 and from which the global financial system has not fully recovered, and the unprecedented challenges posed by the global coronavirus pandemic. Bank regulation has moved from Basel I, to Basel II, and somehow migrated to Basel III, although some countries are still at the crossroads. The book originated from the wide-ranging discussions on central banking, from a symposium to celebrate the 50 year anniversary on 13 September 2016 in Nairobi. The participants at the symposium included current and former central bank governors from Kenya and the Eastern Africa region, high-level officials from multilateral financial institutions, policy-makers, bank executives, civil society actors, researchers and students. The book is an invaluable resource for policy-makers, practitioners, and researchers, on how monetary policy and financial practices in vogue today in Kenya have evolved through time and worked very well, but also about some pitfalls.

Effect of Company Performance on Sharia Commercial Bank Executive Compensation in Indonesia

After the disclosure of data from companies, research on executive compensation began to develop. Several studies on executive compensation in banking found that the determination of compensation is positively related to company performance. This research aims to determine the relationship between company performance and executive compensation of Islamic Commercial Bank’s in Indonesia. Company performance is proxied by Return on Assets (ROA). This study uses a sample of Islamic Commercial Banks because they have very good performance growth and currently only have a market share of 6.18% compared to the national financial market so they still have the potential to experience growth. Furthermore, sample used 14 Islamic commercial banks registered with the OJK during 2014-2019. The research method used panel data regression analysis. The results showed that the performance of Islamic Commercial Bank’s has an effect on executive compensation. Islamic Commercial Bank Executives have an obligation to improve company performance (ROA) because it affects the compensation received by the executive.

Crisis and Punishment? Explaining Politicians’ Appetite for Retribution in Post-Crisis Europe

This article investigates the politics of holding bank executives accountable for banking crises. The post-2008 financial crisis was characterized by a significant variation in the endorsement of retributive justice. While some countries established special prosecutorial bodies and facilitated prosecutions, others relied on the existing prosecutorial mechanisms to seek out wrongdoing. The comparative experience of Iceland and Cyprus shows that the unfolding of the crisis shapes the appetite of politicians for retributive justice. With a banking collapse, politicians will be most proactive, as voters’ demand for justice is high and the risks for the banking industry are minimal. With a severe yet negotiated crisis following a bailout/bail-in, politicians are more reluctant to endorse policies that may risk the recovery of the fragile banking sector.

Shari'ah Compliance as a Matter for Financial Performance

Islamic banks must comply with the Shari'ah rulings fully as it is the foundation of Islamic banks. However, the level of Shari'ah compliance is not the same among the Islamic banks. Similarly, despite performing well, the financial performances of Islamic banks differ from each other. Therefore, the chapter explores the association between financial performance and Shari'ah compliance. The chapter used both the primary and secondary data. The primary data was collected through surveying 300 bank executives from six full-fledged Islamic banks operated in Bangladesh with a structured questionnaire on Shari'ah compliance, whereas information on financial performance were extracted from the annual reports of the sample banks. Descriptive statistics and regression analysis were used to analyze the data and conclude the findings. The findings show that Shari'ah compliance has a positive and significant impact on the financial performance with respect to the total liabilities and total assets.